• Title/Summary/Keyword: Technology Relationship

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A Study on the Effect of CRM Considerations Affecting Customer Interaction Performance through the Moderating Effect of CRM Information System Capability (CRM 도입에 관한 적정성 확보 정도가 CRM 정보기술역량을 매개로 고객 상호작용 성과에 미치는 영향)

  • Lee, Jung Min;Song, Sang Ho;Jeo, Hea June
    • Journal of Information Technology Applications and Management
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    • v.20 no.2
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    • pp.15-37
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    • 2013
  • In this study, the validity of CRM introductory is defined as a driving force for the introduction of technology and concepts such as competence factors of CRM. Effect on the ability to verify the information technology CRM using this concept, we examined the effect of force CRM information technology has on the outcome from the point of view of the customer interaction. And we have tested the moderate effect for size of the company and the industry shape to the relationship between the adequacy and implementation of CRM. As a result, technical adequacy and competence of CRM implementation CRM, has a significant causal relationship to CRM information technology capability. Competence of CRM implementation has a causal relationship with care for the outcome of the interaction of the customer, shows the validity of the introduction of CRM companies are seeking Modulatory effect was verified using the company's size and industry classification, was significant only for the classification of industries. This result shows that must find ways to introduce the CRM industry depending on the form of different.

A Methodology to Evaluate Industry Convergence Using the Patent Information : Technology Relationship analysis (특허정보를 활용한 산업융합성 평가 방법론 : 기술연관분석)

  • Kim, Jeeeun;Lee, Sungjoo
    • Journal of Korean Institute of Industrial Engineers
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    • v.39 no.3
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    • pp.212-221
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    • 2013
  • As the convergence among technologies is reorganizing industry sectors, it is quite important to evaluate the probability of technological convergence, and to analyze how the technologies in a certain industry sector affect the same or other industry sectors. As a result, the large number of studies have been focused on the industry convergence. However, most of them have dealt mainly with case studies or strategy and policies and few efforts have been made to study it using quantitative data. The investigation of industry convergence using quantitative data will help understand the characteristics of industry and forecast the future of the industry from an objective point of view. Therefore, this research proposes a methodology to evaluate the possibilities of industry convergence using patent data. In particular, we emphasize the possibilities of technology convergence and suggest a technology relationship matrix to evaluate the technology convergence, as an antecedent of industry convergence. The feasibility and utility of the suggested methodology was verified with a case study on the convergence of IT and BT. The research results are expected to provide a useful guideline for developing a measure of convergence.

Effect of Self-service Technology Service Quality on Cognitive Response and Purchase Intention in Fashion Retail Store (패션 매장의 셀프 서비스 테크놀로지(SST) 기술 속성이 인지적 반응과 구매의도에 미치는 영향)

  • Kim, Songmee;Lee, Yuri
    • Journal of the Korean Society of Clothing and Textiles
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    • v.43 no.5
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    • pp.634-648
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    • 2019
  • Self-service technologies (SST) are rapidly changing the way customers participate in the purchasing process. Academic literature has focused on the acceptance of SSTs. However, this study explored consumer's cognitive response and purchase intentions through service qualities of SST as well as how they are moderated by technology anxiety and other people's presence based on TAM3. An online survey collected 279 consumer panels. All responses were used for the analysis and analyzed statistically through SPSS 23.0. The results indicate that only enjoyment and control had a significant effect on warmth perception; however, all service qualities had significant effects on competence perception. The perceived warmth and perceived competence partially mediated the relationship between SST service qualities and purchase intention. The moderating effect of technical anxiety was shown to be significant in the relationship between perceived competence and purchase intention. In addition, technology anxiety had a moderating effect on the relationship between competence perception and purchase intention only in a public situation.

Experimental study on deformation and strength property of compacted loess

  • Mei, Yuan;Hu, Chang-Ming;Yuan, Yi-Li;Wang, Xue-Yan;Zhao, Nan
    • Geomechanics and Engineering
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    • v.11 no.1
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    • pp.161-175
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    • 2016
  • A series of experimental studies are conducted on the deformation and shear strength property of compacted loess. The results reveal that the relationships of both the initial moisture content (w) and the initial degree of compaction (K) of compacted loess with cohesion (w) and the angle of internal friction (${\varphi}$) are linear. The relationship between the secant modulus ($E_{soi}$) and K is also linear. The relationship between $E_{soi}$ and w can be fitted well by a second-order polynomial. Further, when the influences of w and K are ignored, the relationship between the confined compression strain (${\varepsilon}$) and vertical pressure (p) can be expressed by a formula. A correction formula for the deformation of compacted loess caused by a change in w and K is derived on the basis of the study results.

Employee Stress, Job Satisfaction, and Job Performance: A Comparison between High-technology and Traditional Industry in Taiwan

  • YANG, Shu Ya;CHEN, Shui Chuan;LEE, Liza;LIU, Ying Sing
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.3
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    • pp.605-618
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    • 2021
  • The use of human resources determines the success of enterprises. This study applies the questionnaire design method to analyze the relationship between job stress, job satisfaction, and job performance, noting that few studies have comparatively examined these variables between industries, especially between high-tech and traditional industries. The proposed assessment model in this study can facilitate decision-makers' ability to make the optimal business decisions through their personnel systems, thereby improving employee satisfaction and increasing job performance. This study found that in the traditional and high-tech industries, some demographic variables have significant differences in the job stress, job satisfaction and job performance, but the demographic variables that can significantly affect the differences in these job's variables are differences between industries. This study acknowledges that job stress and performance have a significantly negative correlation, and traditional industries will have more stress factors than high-tech industries. In addition, support for traditional industries exist in job satisfaction and performance has a significantly positive correlation, but not in high-tech industries. Job stress for performance has a significantly negative correlation in two industries. This study reconfirmed the relationship between job stress, satisfaction and performance, found some differences in this relationship and the respective industrial characteristics.

Structural relationship between teachers' passion and autonomy, relationship support, and grit in middle school physical education (중학교 체육에서 교사의 열정과 자율성지지, 관계성지지, 그리고 그릿간의 구조적 관계)

  • Choi, Jin-A;Seo, Geon-woo
    • Journal of the Korean Applied Science and Technology
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    • v.37 no.6
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    • pp.1752-1763
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    • 2020
  • The purpose of the study is to examine the relationship between teacher enthusiasm, support for teacher autonomy, support for relationship with peers, and grit for preliminary high school students. This will be able to provide useful information for effective instruction and search for various teaching-learning methods in the physical education field. It was selected based on convenience sampling and judgmental sampling, focusing on those who participate in physical education classes for middle school students. Of the 200 respondents to the questionnaire, the study was conducted through 182 copies, excluding 18 questionnaires that were judged to be unreliable or responded collectively. When looking at the effects of physical education teachers' passion on autonomy support and relationship support, the hypothesis was adopted as it was found to have a statistically significant effect. Relationship support appeared to have a statistically significant effect on grit, so the hypothesis was adopted. However, support for autonomy was rejected as it did not appear to have a statistically significant effect on grit.

A Study on Dental Hygiene and Career Maturity of Students Based on Alderfer's ERG Theory

  • Han, Yang-Keum;Yeo, An-Na
    • Journal of dental hygiene science
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    • v.21 no.2
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    • pp.86-95
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    • 2021
  • Background: This study aimed to investigate the effects of department satisfaction and career maturity on the perceived health status, relationship, and self-efficacy of dental hygiene college students based on Alderfer's existence-relationship-growth theory. Methods: We obtained convenience samples of dental hygiene students in Daejeon and Chungnam areas; 241 questionnaires were collected from 250 persons considering the dropout rate and used for the final analysis except for 9 careless responses. The differences in perceived health status, relationship, self-efficacy, department satisfaction, and career maturity according to general characteristics were analyzed using a t-test, one-way analysis of variance and Pearson's correlation coefficients. Moreover, structural equation modeling was performed to confirm the variables. GFI, AGFI,CFI, RMR, RMSEA, TLI, and NFI indices were calculated to verify the fitness of the path model. Results: There were significant differences in self-efficacy, department satisfaction, career maturity according to grade, and significant differences in academic performance for all variables except relationship. The school system also had a significant effect on department satisfaction. Perceived health status, relationship, self-efficacy, department satisfaction, and career maturity demonstrated statistically significant positive correlations (p<0.05). The factors affecting department satisfaction were relationship and self-efficacy. The indirect and total effects of perceived health status and relationship on career maturity were not statistically significant; however, the indirect and total effects of self-efficacy on career maturity were statistically significant. Conclusion: It is necessary to develop teaching methods according to student management plans for dental hygiene by comprehensively perceived health status, relationship, and self-efficacy affecting department satisfaction and career maturity.

The Psychology of Abandoned Sons - The Father-Son Relationship in and (버려진 아들들의 심리학 -영화 <변산>과 <자산어보>의 아버지-아들 관계 연구)

  • Kwon, Eunsun
    • The Journal of the Convergence on Culture Technology
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    • v.7 no.3
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    • pp.445-451
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    • 2021
  • Korean film director Lee Joon-ik's two most recently released works, (2018) and (2021), introduce some changes to the world of male bonds, where bromance colors prevailed. It is a father-son or pseudo father-son relationship that has not been dealt with in the exploration of vary kind of intimacy and relationships between men in the 'Lee Joon-ik's films'. If depicts a blood-related father-son relationship, highlights the teacher-disciple relationship, or pseudo father-son relationship. In that respect, the films continue, change, and expand the relationship setting, the sense of problems in the previous film, and inevitably raise the issue of 'generation' and 'inheritance' required today by illuminating the father-son relationship.

The Impact of COVID-19, Day-of-the-Week Effect, and Information Flows on Bitcoin's Return and Volatility

  • LIU, Ying Sing;LEE, Liza
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.11
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    • pp.45-53
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    • 2020
  • Past literatures have not studied the impact of real-world events or information on the return and volatility of virtual currencies, particularly on the COVID-19 event, day-of-the-week effect, daily high-low price spreads and information flow rate. The study uses the ARMA-GARCH model to capture Bitcoin's return and conditional volatility, and explores the impact of information flow rate on conditional volatility in the Bitcoin market based on the Mixture Distribution Hypothesis (Clark, 1973). There were 3,064 samples collected during the period from 1st of January 2012 to 20th April, 2020. Empirical results show that in the Bitcoin market, a daily high-low price spread has a significant inverse relationship for daily return, and information flow rate has a significant positive relationship for condition volatility. The study supports a significant negative relationship between information asymmetry and daily return, and there is a significant positive relationship between daily trading volume and condition volatility. When Bitcoin trades on Saturday & Sunday, there is a significant reverse relationship for conditional volatility and there exists a day-of-the-week volatility effect. Under the impact of COVID-19 event, Bitcoin's condition volatility has increased significantly, indicating the risk of price changes. Finally, the Bitcoin's return has no impact on COVID-19 events and holidays (Saturday & Sunday).