• Title/Summary/Keyword: System Usability Scale

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The Analysis of U-service Experienceability for Ubiquitous Service Evaluation (유비쿼터스 서비스 평가를 위한 u-서비스 체험성의 분석)

  • Kim Sung-Hoo;Park Chang-Ho;Kim Cheon-Tag
    • Survey Research
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    • v.7 no.1
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    • pp.1-28
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    • 2006
  • The aim of this study is to develop a scale measuring satisfaction to ubiquitous services. Since the ubiquitous service is not vet implemented but under development, conventional scale construction methods are not directly applicable. In this study, the characteristics of items are studied by observing individual's responses after presenting a video clip describing virtual services. The constructs of ubiquitous service are defined based on those of information system and previous studies of ubiquitous services. Items were generated to reflect the constructs. In the first study, we found six factors (me-centeredness, attractiveness, usability, trust, accessibility, ownership) in the ubiquitous service scale by using exploratory and confirmatory factor analysis. Some items were dropped out that did not show good psychometric properties. In the second study, relationships among the constructs and satisfaction of the service was investigated by using structural equation models. An SEM analysis showed that these six constructs can predict the satisfaction about ubiquitous system, Practical implications and utility of this scale are discussed.

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A Study of Modeling and Utilization for Software Enhancement Process Based on Business scenarios (업무 시나리오를 기반으로 한 소프트웨어 개선 프로세스의 모델링 및 활용에 관한 연구)

  • Kim, Hyung-Mok;Rhew, Sung-Yul
    • Journal of the Korea Society of Computer and Information
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    • v.18 no.8
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    • pp.121-129
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    • 2013
  • As more than 80 percent of tasks within corporations are performed through information systems, they have become large in scale and complicated, which make the range of the system users diverse and specialized. and as recent corporate strategies focus on the real-time environment in businesses, the organizational structure within companies tend to show frequent changes. In order to ensure the business continuity in this environment, the most important aspect is to prevent incompleteness of business by narrowing the gap of understanding of business process between the system users and the maintenance managers. In order to address this problem, this study suggests a modeling method that utilizes business scenarios reflecting actual business rules and procedures which ultimately transforms the optimized and standardized form of business scenarios into the actual software maintenance activities. This modeling method improves reusability and usability through the repeated feedback mechanism for modified software by leading to gradual fine-grained process. The feasibility of this is to be proven by applying the modeling method to the real business environment.

Heuristics evaluation and development of the Caries Management by Risk Assessment (CAMBRA)-kids application for caries management of preschoolers (소아 우식관리를 위한 CAMBRA-kids 애플리케이션 개발 및 휴리스틱 평가)

  • Kang, Yu-Min;Lee, Su-Young
    • Journal of Korean society of Dental Hygiene
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    • v.19 no.4
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    • pp.479-492
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    • 2019
  • Objectives: This study aimed to develop the CAMBRA-kids application for the systematic management of dental caries among preschoolers, activate the dental caries management system, and contribute to the dental caries management of preschoolers. Methods: The collected data were analyzed using R studio 1.2.1335 for Windows (RStudio Inc., Boston, MA, USA, 2018). Algorithm evaluation, heuristic evaluation and usability evaluation were analyzed using descriptive statistics. Results: Both expert evaluations of the application's algorithms were calculated as 100%, for proficiency and efficiency. The application worked well with the designed algorithms, the risk group level of participants was categorized appropriately, and the risk management method was guided properly according to the risk group level. Of the five problems presented in the heuristic evaluation, 'the lack of security' and 'the lack of information on oral health care' received 'high severity' scores. The usability evaluation of the application produces an overall score of 3.27. In the subscales (participation, functionality, aesthetics, and information) of the Mobile App Rating Scale (MARS), the 'participation' domain received the lowest score of 2.56 and the 'functional' domain received the highest score of 3.70. Conclusions: The CAMBRA-kids application is expected to be applied and used in the field of preschoolers' oral health care management, and to contribute to the prevention of dental caries of preschoolers by activating the dental caries management system using the application.

Correlations between Users' Characteristics and Preferred Features of Web-Based OPAC Evaluation

  • Kim, Hee-Sop;Chung, Hyun-Soo;Hong, Gi-Chai;Moon, Byung-Ju;Park, Chee-Hang
    • ETRI Journal
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    • v.21 no.4
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    • pp.83-93
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    • 1999
  • This paper examines the correlations between user characteristics and their perferences for two selected features of Web-based OPAC systems. User characteristics identified in this study were age, gender, educational status, computer skills and OPAC experience. Usability features included interaction styles, character and image on screen, browsing and navigating style, screen layout, and ease of learning, whereas availability features attended to availability of information, quality of information and up-to-date information. Individual variables and features are described, and the correlation between the variables and the features are explored using Pearson's correlation coefficient(r). Although based on a small-scale sample survey, a considerably large number of statistically significant correlations were found between the users' characteristics and the selected evaluation features of interactive Web-based OPACs. From these observations, it seems to be suitable to recommend that system designers should make a more considered appraisal of the users' demographic characteristics in the design of the new generation of OPAC such as in user-tailored interactive Web-based OPAC systems.

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The Selection of Human factors Evaluation Criteria for Information Display on VDT using AHP (AHP를 이용한 개량형 정보 표시 평가 항목의 중요도 선정에 관한 연구)

  • 차우창;장성필
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.27 no.1
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    • pp.109-120
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    • 2004
  • In large scale complex system such as a nuclear power plant, it is important to select guidelines and/or checklist to evaluate the system performance, especially human performance for visual information while the number of evaluation items of the guidelines and checklist is voluminous. This paper presents the methodology and experiment for the relative weights or priority selection of evaluation items on the advanced information display of main control room in a nuclear power plant. To summarize this, 1) many human factors guidelines of Visual Display Terminal(VDT) displays are collected, 2) the collected guidelines are integrated and unified based on some rules in a way to avoid confusion or errors about work performances of operator groups, 3) using the unified guidelines, the more important items are defined when the advanced information indexes are applied by using the Analytic Hierarchy Process(AHP). For employing the AHP, the decisions and response of many human factors evaluation specialists in this field are collected to get the priority order of the evaluation items of VDT. The result of this paper will be applied for the evaluation of the usability of next generation of nuclear power plant which is focused on the visual information display on VDT.

Effect of Arrangement of Design Elements on Recognition of Complex Signs

  • Ishihara, Maki;Okada, Akira;Yamashita, Kuniko
    • Journal of the Ergonomics Society of Korea
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    • v.26 no.4
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    • pp.143-146
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    • 2007
  • Due to the expansion of cities and the increasing number of large-scale and complex public spaces, there is an increase in public signage. Moreover, the information described on these signs tends to be diverse and complicated. Complex signs that contain multiple destinations or other information must be considered to determine not only the proper size, color, etc. but also the most effective arrangement of design elements. In the previous research, the cognitive utility of complex public signs was estimated using computer simulation software. In the current research, we focused on the objective estimation of the effectiveness of the results obtained in the previous research utilizing an eye mark recording system. Two cognitive engineering experiments clarified five points for improvement in the usability of complex signs, as follows: 1) Parallel construction of characters and pictograms is more efficient. 2) Grouping elements result in rapid recognition of information chunks. 3) Visual characters and pictograms are effective, along with proper density of information. 4) Specific arrangement of sign arrows is effective. 5) Figures on signs influence the sequence of information searches.

The Development of a Haptic Interface for Interacting with BIM Elements in Mixed Reality

  • Cho, Jaehong;Kim, Sehun;Kim, Namyoung;Kim, Sungpyo;Park, Chaehyeon;Lim, Jiseon;Kang, Sanghyeok
    • International conference on construction engineering and project management
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    • 2022.06a
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    • pp.1179-1186
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    • 2022
  • Building Information Modeling (BIM) is widely used to efficiently share, utilize and manage information generated in every phase of a construction project. Recently, mixed reality (MR) technologies have been introduced to more effectively utilize BIM elements. This study deals with the haptic interactions between humans and BIM elements in MR to improve BIM usability. As the first step in interacting with virtual objects in mixed reality, we challenged moving a virtual object to the desired location using finger-pointing. This paper presents the procedure of developing a haptic interface system where users can interact with a BIM object to move it to the desired location in MR. The interface system consists of an MR-based head-mounted display (HMD) and a mobile application developed using Unity 3D. This study defined two segments to compute the scale factor and rotation angle of the virtual object to be moved. As a result of testing a cuboid, the user can successfully move it to the desired location. The developed MR-based haptic interface can be used for aligning BIM elements overlaid in the real world at the construction site.

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Verification of the Reliability and Validity of a Virtual Reality Cognitive Evaluation System Based on Motion Recognition Analysis Evaluation

  • Jeonghan Kwon;Subeen Kim;Jongduk Choi
    • Physical Therapy Korea
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    • v.30 no.4
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    • pp.306-313
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    • 2023
  • Background: As social problems due to the acceleration of the aging era and the increase in the elderly population are becoming serious, virtual reality (VR)-based healthcare is emerging as an approach for preventing and managing health issues. Objects: This study used validity and reliability analyses to examine the clinical efficacy that is, the clinical value and usability of a novel VR cognitive evaluation system index that we developed. Methods: We developed a VR cognitive evaluation system based on motion recognition analysis evaluation for individuals aged 65 to 85. After conducting the Korean version of the Mini-Mental State Exam (K-MMSE) cognitive evaluation, the evaluation score was verified through correlation analysis in the VR cognitive evaluation system. To verify the construct validity of the two groups, the Global Deterioration Scale (GDS) grades were categorized into a normal cognitive group (GDS grade 1) and a cognitive impairment group (GDS grades 2 and 3). The data were measured twice to determine the reliability between the two measurements and assess the stability and clinical value of the evaluation system. Results: Our evaluation system had a high correlation of 0.85 with the widely used K-MMSE cognitive evaluation. The system had strong criterion-related validity at the 95% confidence interval. Compared to the average score of GDS grade 1 in the VR cognitive evaluation system, the average score of GDS grades 2 and 3 in the VR cognitive evaluation system was statistically significantly lower while also having strong construct validity at the 95% confidence interval. To measure the reliability of the VR cognitive evaluation system, tests-retests were conducted using the intraclass correlation coefficient (3,1), which equaled 0.923 and was statistically significant. Conclusion: The VR cognitive evaluation system we developed is a valid and reliable clinical tool to distinguish between normal cognitive status and mild cognitive impairment.

Learning Material Bookmarking Service based on Collective Intelligence (집단지성 기반 학습자료 북마킹 서비스 시스템)

  • Jang, Jincheul;Jung, Sukhwan;Lee, Seulki;Jung, Chihoon;Yoon, Wan Chul;Yi, Mun Yong
    • Journal of Intelligence and Information Systems
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    • v.20 no.2
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    • pp.179-192
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    • 2014
  • Keeping in line with the recent changes in the information technology environment, the online learning environment that supports multiple users' participation such as MOOC (Massive Open Online Courses) has become important. One of the largest professional associations in Information Technology, IEEE Computer Society, announced that "Supporting New Learning Styles" is a crucial trend in 2014. Popular MOOC services, CourseRa and edX, have continued to build active learning environment with a large number of lectures accessible anywhere using smart devices, and have been used by an increasing number of users. In addition, collaborative web services (e.g., blogs and Wikipedia) also support the creation of various user-uploaded learning materials, resulting in a vast amount of new lectures and learning materials being created every day in the online space. However, it is difficult for an online educational system to keep a learner' motivation as learning occurs remotely, with limited capability to share knowledge among the learners. Thus, it is essential to understand which materials are needed for each learner and how to motivate learners to actively participate in online learning system. To overcome these issues, leveraging the constructivism theory and collective intelligence, we have developed a social bookmarking system called WeStudy, which supports learning material sharing among the users and provides personalized learning material recommendations. Constructivism theory argues that knowledge is being constructed while learners interact with the world. Collective intelligence can be separated into two types: (1) collaborative collective intelligence, which can be built on the basis of direct collaboration among the participants (e.g., Wikipedia), and (2) integrative collective intelligence, which produces new forms of knowledge by combining independent and distributed information through highly advanced technologies and algorithms (e.g., Google PageRank, Recommender systems). Recommender system, one of the examples of integrative collective intelligence, is to utilize online activities of the users and recommend what users may be interested in. Our system included both collaborative collective intelligence functions and integrative collective intelligence functions. We analyzed well-known Web services based on collective intelligence such as Wikipedia, Slideshare, and Videolectures to identify main design factors that support collective intelligence. Based on this analysis, in addition to sharing online resources through social bookmarking, we selected three essential functions for our system: 1) multimodal visualization of learning materials through two forms (e.g., list and graph), 2) personalized recommendation of learning materials, and 3) explicit designation of learners of their interest. After developing web-based WeStudy system, we conducted usability testing through the heuristic evaluation method that included seven heuristic indices: features and functionality, cognitive page, navigation, search and filtering, control and feedback, forms, context and text. We recruited 10 experts who majored in Human Computer Interaction and worked in the same field, and requested both quantitative and qualitative evaluation of the system. The evaluation results show that, relative to the other functions evaluated, the list/graph page produced higher scores on all indices except for contexts & text. In case of contexts & text, learning material page produced the best score, compared with the other functions. In general, the explicit designation of learners of their interests, one of the distinctive functions, received lower scores on all usability indices because of its unfamiliar functionality to the users. In summary, the evaluation results show that our system has achieved high usability with good performance with some minor issues, which need to be fully addressed before the public release of the system to large-scale users. The study findings provide practical guidelines for the design and development of various systems that utilize collective intelligence.

Improvement Model of Defect Information Management System for Apartment Buildings (공동주택에 대한 하자정보 관리시스템의 개선 모델)

  • Kang, Hyunwook;Park, Yangho;Kim, Yongsu
    • Korean Journal of Construction Engineering and Management
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    • v.20 no.4
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    • pp.13-21
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    • 2019
  • The purpose of this study is to suggest an Improvement Model of defect information management system. The improvement model adapts methods for the residents to input defect information correctly and share to defect information with construction company. The adapted research method is review for existing defect information management system and suggested for data flow diagram of improvement model. The results of this study are as follows: The basic design of the information input window of the defect information management system for connecting with big data was made. And 5 point scale was applied to evaluate the convenience, simplicity, accuracy, necessity, and usability of the improvement model. It is evaluated that the economic effect caused by using the improvement model is saved by about 151 million KRW compared to the existing method. The Improvement model is used utilize big data in correct defect management and decision making.