• 제목/요약/키워드: Support of Knowledge Management

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A knowledge Conversion Tool for Expert Systems

  • Kim, Jin-S.
    • International Journal of Fuzzy Logic and Intelligent Systems
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    • 제11권1호
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    • pp.1-7
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    • 2011
  • Most of expert systems use the text-oriented knowledge bases. However, knowledge management using the knowledge bases is considered as a huge burden to the knowledge workers because it includes some troublesome works. It includes chasing and/or checking activities on Consistency, Redundancy, Circulation, and Refinement of the knowledge. In those cases, we consider that they could reduce the burdens by using relational database management systems-based knowledge management infrastructure and convert the knowledge into one of easy forms human can understand. Furthermore they could concentrate on the knowledge itself with the support of the systems. To meet the expectations, in this study, we have tried to develop a general-purposed knowledge conversion tool for expert systems. Especially, this study is focused on the knowledge conversions among text-oriented knowledge base, relational database knowledge base, and decision tree.

The Effect of Evaluative Concerns Perfectionism on Resilience: The Joint Moderating Effect of the Social Support and Emotional Intelligence of the Leader

  • 김민경;신제구
    • 지식경영연구
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    • 제18권4호
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    • pp.63-96
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    • 2017
  • In a competitive organizational environment, members view completing tasks to perfection without mistakes as the requirement for success and good evaluation from others. However, unrealistically strong perfectionism can have negative effects on members' psychological states and organizational performance. This study focuses on evaluative concerns perfectionism, the negative aspect of perfectionism, based on positive psychology theory to explore the positive mechanism that comes into place in the process of strengthening organization members' resilience. For this purpose, we performed a moderated moderation analysis to investigate whether the moderating effect of leaders' social support (primary moderator) is moderated by their emotional intelligence (secondary moderator). To verify our research model, we conducted a two-part survey of 252 employees in various industries with a time interval to minimize the common method bias. Job rank and positive affectivity were set as control variables to identify the clear causal relationship among variables. Our findings showed that first, evaluative concerns perfectionism reduced resilience; second, leaders' social support positively moderated the relationship between evaluative concerns perfectionism and resilience; and third, the leaders' emotional intelligence positively moderated the two-way interaction between evaluative concerns perfectionism and the leaders' social support, confirming a moderated moderation. Our findings suggest the need for leaders to assume multidimensional roles to enhance the positive traits of organization members, especially in today's complex business environment. The implications of our findings are further discussed in relation to knowledge management and the development of organization members who exhibit evaluative concerns perfectionism, along with suggestions for future research.

조직의 지식창출에 대한 학습조직의 구조적 특성 및 학습자 특성의 효과 : 인지된 조직지원의 조절효과 (The Effects of Learning Organization, Learner's Characteristics on Organizational Knowledge Creation: The Role of Perceived Organizational Support as A Moderator)

  • 조윤형;최우재
    • 지식경영연구
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    • 제12권1호
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    • pp.17-37
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    • 2011
  • This paper is aimed at investigating the influence of the learning organization's structural characteristics, learner's characteristics, and perceived organizational support (POS) on organizational knowledge creation. also the POS is tested as a moderator on the relationship between learner's characteristics including learning goal orientation and learning self-efficacy and organizational knowledge creation. the results are as follows. for main effect hypotheses, both connecting the organization to its environment and establishing systems to capture and share learning system representing learning organization's structural characteristics have significant positive impact on organizational knowledge creation. the POS also has a significant impact on organizational knowledge creation. However, learning goal orientation and learning self-efficacy have not significant impact on organizational knowledge creation. for moderating effect hypothesis, POS moderates the relationship between learning goal orientation and organizational knowledge creation, which means if the POS is high then learning goal orientation has more significant positive impact on it. Based on our findings, we conclude that structural characteristics of learning organization provide organizations with an opportunity of knowledge creation. in particular, interconnectedness of organization with environment and organizational knowledge sharing systems determine the ways of behaving that are related to learning within organizations. however, learner's characteristics did not have a significant effect on organizational knowledge creation, which could be interpreted due to the fact that employees are not motivated to create new knowledge if they are rarely required to involve challenging works, generate new knowledge, or share preexisted knowledge with others.

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지식경영 유형별 지식경영전략과 지식경영결정요인이 지식활동에 미치는 영향에 관한 연구 (A Study on the Influence of Knowledge Management Strategy and Knowledge Management Decision Factors by Knowledge Management Type on Knowledge Activities)

  • 김명수;송상호
    • 한국콘텐츠학회논문지
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    • 제21권5호
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    • pp.592-606
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    • 2021
  • 본 연구는 기업의 지식경영 유형별 지식경영전략과 지식경영결정요인이 지식활동에 미치는 영향을 살펴보고 각 기업의 상황과 여건이 다르므로 지식경영 유형에 따른 접근이 필요하여 초기형, 조직지식중심형, 정보기술중심형, 결합형으로 구분하여 지식관리시스템과 지식경영을 도입한 81개 기업을 대상으로 SPSS 18.0 프로그램을 이용하여 분석하였고, 그 결과는 초기형은 조직구조의 변화와 정보기술의 적극 수용을 통하여, 조직지식중심형은 개인 지식 극대화할 수 있는 관리시스템(최고경영자지원, 성과보상제도, 교육훈련제도)과 인프라구축 및 정보기술을 이용하며, 정보기술중심형은 조직지식보다는 인프라구축 및 정보기술이용 등 정보기술에 더 의존하여 지식창출과 지식활용하며, 결합형은 조직 전체 확대 위한 교육훈련제도 및 분권화 조직구조로 파악되었으며, 본 연구를 통해 유형별 효과적이고 유의한 전략과 지식경영 결정요인 및 지식활동에 대해서 제시하였다.

A Study on the Development of Intelligent Decision Systems Using Influence Diagram

  • Kim, Jae-Kyeong
    • 한국경영과학회지
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    • 제20권3호
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    • pp.77-104
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    • 1995
  • Intelligent Decision System support the decision analysis process in the managerial problems with decision analytic knowledge as well as domain specific knowledge. Influence Diagram has been one of the major knowledge representation in the intelligent decision system. In the development of intelligent decision system, knowledge acquisition is also known to be difficult. This paper suggests a developing tool using an influence diagram and Verbal Protocol Analysis which facilitates knowledge acquision for intelligent decision system. An ennvironmental decision making problem is used as an illustrative example and validation of the suggested developing tool is discussed. The suggested tool is very flexible to be expanded or applied to similar problems.

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문제구조화를 위한 의사결정지원시스템츠 쉘의 개발 (Development of a Decision Support System Shell for Problem Structuring)

  • 이재식;박동진
    • 한국경영과학회지
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    • 제19권3호
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    • pp.15-40
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    • 1994
  • We designed a knowledge-based decision support system for structuring semi-or unstructured problems. Problem structuring involves extraction of the relevant factors from the identified problem, and model construction that represents the relationships among those factors. In this research, we employed a directed graph called Influence Deiagram as a tool for problem structuring. In particular, our proposed system is designed as a shell. Therefore, a decision maker can change the content of the knowledge base to suit his/her own interested domain.

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긍정감정과 부정감정이 개인의 지식기여 및 활용 의도에 미치는 영향에 관한 실증연구 (An Empirical Analysis Approach to Exploring the Influence of Positive and Negative Emotions on Individual's Knowledge Sharing and Utilization Intentions)

  • 전현규;이건창
    • 지식경영연구
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    • 제16권1호
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    • pp.21-54
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    • 2015
  • A bunch of management studies have repeatedly revealed that the extent of knowledge sharing across organization contributes significantly to the firm's sustainable competitiveness. However, in reality, it is a hard fact that we must admit that many individuals working in competitive situations always feel reluctant to share knowledge. Especially, positive and negative emotions play an important role in changing individual' s intentions about knowledge sharing and knowledge utilization as well. Intention about knowledge sharing is usually hindered by in-group rivalries. Also employees feel negative in sharing their knowledge with colleagues when they expect to receive little support and recognition in return after doing that. These considerations point out the importance of individual's knowledge sharing and the role of knowledge management in order to assure competitiveness. Considering these facts, the main purpose of this study is to investigate why people is willing or unwilling to share their knowledge with others and utilize the knowledge in the competitive context where potential rivalry is still expected. In answering these research issues, we analyzed 258 valid questionnaires garnered from online community where a number of people has been actively interacting with registered members to share crucial knowledge about sensitive issues. Results revealed that the proposed research issues are adequately solved with significant statistical results.

프랜차이즈 기업의 지식경영 전략 : 파리바게뜨 사례를 중심으로 (Knowledge Management Strategy of a Franchise Business : The Case of a Paris Baguette Bakery)

  • 조준상;김보영
    • 유통과학연구
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    • 제10권6호
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    • pp.39-53
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    • 2012
  • 기업에 경쟁우위를 가져다주는 많은 자원들 중에서 특히 지식(knowledge)은 생산 활동을 위해 다른 자원을 변화시키거나 확보할 수 있도록 만드는 중요한 자원으로 알려져 있다. 이러한 조직 내 지식은 다양한 형태로 존재하고, 다양한 장소나 개인에게 산재해 있기 때문에, 이를 통합하고 체계적으로 활용하기 위한 기업의 전사적 관리 활동이 필요하다. 특히 지식관리시스템(KMS: knowledge management systems)은 조직 내 지식을 창조하고, 공유하고, 적절히 사용함으로써 지식관리 프로세스를 지원하고 조직이 가진 지식자원의 가치를 극대화하여 기업의 학습조직화와 성과 증진을 이끌 수 있다. 이에 본 연구는 국내 대표적인 프랜차이즈 기업인 파리바게뜨의 성공적인 지식관리시스템운영 사례를 분석하여 프랜차이즈 기업들의 지식경영을 강화 및 지식관리시스템(KMS) 구축과 개선을 위한 구체적인 시사점을 제안하고자 하였다. 결과적으로 최고경영층의 관심과 지원, 능동적인 지식 공유와 활용을 위한 학습조직 문화, 네트워크 활성화를 통한 지식의 변환, 정보기술, 지식경영의 내재화를 위한 촉진제도와 보상이라는 5가지 주요 요인이 프랜차이즈 기업의 지식관리시스템의 성공적 운영을 위해 반드시 고려되어야 하는 요인임을 밝혀낼 수 있었다.

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일본 지방자치단체의 분양공동주택(맨션) 관리 행정시책에 관한 연구 (A Study on the Condominium Management Policies of Local Government in Japan)

  • 김정인;카지우라 쯔네오
    • 한국주거학회논문집
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    • 제16권2호
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    • pp.67-74
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    • 2005
  • Condominium management ask for planning ability and special knowledge in order to solve the troubles of a condominium. But all the HOA has not ability or knowledge of condominium management, so administration support to condominium management came to be given to HOA. In this study, we divided the administration policies on condominium management as follows; (1) instruction about an advertisement and a contract (2) instruction about management (3) instruction about maintenance (4) instruction by the local government (5) legislation about condominium management. Most of the condominium management policy has been programmed by government, such as legal amendments and advises by administrative inspection. But these condominium management policies have limitations to support HOA, so it is need to correspond to local government. In advanced local governments, administrative policies were materialized by the report of a housing related council. HOA: Home Owners Association

Knowledge Sharing Influence on Innovation: A Case of Textile and Garment Enterprises in Vietnam

  • HOA, Nguyen Dinh;THANH, Vu Ba;MAI, Vu Thanh;TUNG, Le Van;QUYEN, Huynh Vo Thuc
    • The Journal of Asian Finance, Economics and Business
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    • 제7권7호
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    • pp.555-563
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    • 2020
  • The study seeks to investigate the relationship between knowledge sharing and innovation in garment and textile enterprises. While previous research has found many factors influencing knowledge sharing, little research has been done about the influence of knowledge sharing on innovation in enterprises in developing countries like Vietnam. In particular, the textile industry plays an important role in export, but outsourcing is accounting for a high proportion of trade; it is necessary to increase innovation in order to increase the competitive advantage by internal capacity. The data is collected from a survey of 245 employees at 20 textile and garment enterprises in Vietnam to study the knowledge sharing influence on innovation. The methodology includes pilot study and quantitative method. The pilot study tests the questionnaire on the respondents. The quantitative method applies SEM analysis to measure the knowledge sharing influence on innovation. The results identify eight factors that positively impact knowledge sharing: rewarding, teamwork, management support, joy of knowledge sharing, communication, trust, commitment, and information technology. This study also shows that knowledge sharing affects innovation. The main findings are discussed for textile and garment enterprises to apply innovative capacity in the context of increasing global integration.