• 제목/요약/키워드: Supplier Performance

검색결과 248건 처리시간 0.027초

요양보호사의 소명의식과 조직성과의 관계에서 직무만족의 매개효과 (Mediating Effect of Job Satisfaction in the Relationship Between Caregivers' Calling and Organizational Performance)

  • 신영일
    • 한국융합학회논문지
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    • 제9권11호
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    • pp.393-402
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    • 2018
  • 최근 장기요양보험제도에 도입된 시장화와 공급주체 다원화의 영향으로 조직성과에 대한 관심이 높아지고 있다. 본 연구는 장기요양시설의 조직성과에 요양보호사의 소명의식의 영향을 분석하고 그 경로에서 직무만족의 매개효과를 검증하기 위하여 서울시와 경기도의 요양보호사를 대상으로 자료를 수집하였다. 다중회귀분석으로 소명의식이 직무만족과 조직성과에 미치는 영향을 분석하였고 위계적 회귀분석으로 직무분석의 매개효과를 검증하였다. 분석 결과 소명의식은 조직성과와 직무만족에 정(+)의 영향을 미쳤고, 직무만족은 소명의식과 효과성 사이에서 완전매개효과를, 소명의식과 효율성 사이에서는 부분매개효과를 나타냈다. 이를 바탕으로 직무만족 관리를 통하여 효과성을 제고하고, 직무만족과 소명의식을 관리하여 효율성을 관리할 필요성을 논의하였다.

해운기업의 품질경영(TQM) 실행요인이 기업성과에 미치는 영향에 관한 실증적 분석 (An Empirical Study on the Business Performance Effect of Active Factors in Total Quality Management: Primarily on the Korean Shipping Firms)

  • 이호상;김동훈;신한원;김성국
    • 해양환경안전학회지
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    • 제7권2호
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    • pp.49-65
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    • 2001
  • Total Quality Management(TQM) is the source of competitive advantage for the enterprise faced with the dynamic change of the environment as the customer satisfaction era, unlike the past marketing era. It can have an effect on the strategical choice of the enterprise and becomes a new spotlight of management strategy in business administration recently with various techniques of organizational innovation, such as business re-engineering, benchmarking and so on. The TQM which has an essential part of a Risk Response Process is recognized as strategic aspects in Risk Management. TQM means the total management system that realizes management philosophy of customer satisfaction through continuous improvement and innovational thoughts on the basis of top-management's leadership and employees' involvement, policy of quality management, customer focus, development of human resources, empowered work forces, and supplier relationships. The data investigating the business performance effect of active factors in TQM based on the shipping firms were collected from 250 shipping firms in Korea by the use of questionnaire method and personal interviews at the selected samples.

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거래가시성: 성공적인 SIS의 재해석을 통한 새로운 e-Commerce 프레임워크 (Transaction Visibility: Re-Interpretation of Successful SIS Cases, and Implications for E-Commerce)

  • 양희동;최인영
    • Asia pacific journal of information systems
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    • 제13권1호
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    • pp.73-101
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    • 2003
  • Firms can create additional customer values by changing the visibility characteristic of business transactions. Both visible and invisible transactions can provide distinctive values to the customers. Visible transactions are those that are open to the customer: the customer can see the detailed logic of the transaction and may manipulate specific variables to control the transaction process. Invisible transactions mean that customers have little ability to control the transaction flow and may even be insulated from seeing the transaction. These invisible transactions will be taken care of only by suppliers, and be regarded as a process performed by suppliers. This paper pursues finding out the contingencies of successful transaction visibility change by answering to the following question; "when does increasing(or decreasing) transaction visibility make sense to customers?" This archival case study finds out that transaction visibility change should fit to the need and capabilities of customers. Increasing transaction visibility makes sense when customers need a certain supplier's performance and have a confidence in the capabilities of executing the performance. By the same token, decreasing transaction visibility makes sense when customers have substantial troubles in conducting their current transaction actions or when customers don't feel it necessary to conduct them separately because they can be derived from other action.

호텔조리사의 직무 속성이 레스토랑 식자재 관리 수행도에 미치는 영향에 관한 연구 (A Study on the Effects of Hotel Restaurant Chefs' Job Attributes on Food Material Management)

  • 서민석
    • 한국조리학회지
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    • 제14권3호
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    • pp.1-15
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    • 2008
  • The purpose of this study was to examine the structural relationship where the job satisfaction of chefs who directly handle the food materials in the hotel restaurants influences their purchase and management of the food materials. For this, 350 chefs of 11 five-star hotels were surveyed with a questionnaire about the process and consciousness in managing food materials. 293 copies of the questionnaire were used in the empirical study by excluding unanswered and insincere ones. Before verifying the hypothesis, the reliability and propriety of the concepts suggested by the study model were analyzed through structural equation model using AMOS 5.0 to analyze concepts and verify the hypothesis. As the result of, the job satisfaction of five-star hotel restaurant chefs appeared to have positive influence on the chefs' purchase attitude, food material satisfaction, food material management performance. Also, the supplier satisfaction increased when the cooking and purchase departments communicate well with each other. Therefore, for the efficient purchase of food materials, the purchase and cooking departments shall survey the market periodically, increase communication between departments to obtain food material satisfaction, organization satisfaction and job satisfaction.

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적합한 전자상거래 유형 도입의 이점과 전자상거래 능력의 조절 영향 (The Benefits in the Adoption of Proper Forms of E-Commerce and the Moderating Effects of E-Commerce Capabilities)

  • 최종민
    • 경영과학
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    • 제33권1호
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    • pp.17-33
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    • 2016
  • This study investigated the relationships among proper types of e-commerce, patterns of inter-organizational information flow (IIF), benefits of e-commerce, and supply-chain performance. In IIF, it was empirically observed that environmental competition positively influences the frequency of IIF, and environmental uncertainty has a positive impact on the quality of IIF. It was also empirically confirmed that only quality of IIF has effects on the usage levels of e-procurement as well as e-partnerships. Through regression analyses and cluster analysis, it was found that under high degrees of the frequency and quality of IIF, the benefits of e-commerce are vastly realized in the firms that highly utilize e-partnerships. The results of this study also showed that when the degrees of quality of IIF are high, the levels of benefits of e-commerce are increased in the firms that employ e-procurement. The moderating effects of buyer and supplier firms' abilities on the relationships between patterns of IIF and usage levels in various types of e-commerce were empirically examined. According to the results, the moderating roles of buyer firms' capabilities and suppliers' abilities were partially demonstrated. Finally, it was found that the realization of benefits of e-commerce can lead to the improvement of supply-chain performance.

대·중소 상생형 스마트공장 구축 지원 사업 도입기업에 대한 성과분석 (Support Project for the Establishment of a Smart Factory for the Win-win between Large and Small Businesses Performance Analysis of the Adopting Company)

  • 서홍일;김태성
    • 대한안전경영과학회지
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    • 제24권2호
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    • pp.135-142
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    • 2022
  • The smart factory is an important system that can reduce defects, maximize productivity, and respond to customer needs, from the labor-intensive era of traditional small and medium-sized manufacturing companies through the automation era to CPS using ICT. However, small and medium-sized manufacturers often fall short of the basic stage due to economic and environmental constraints, and there are many companies that do not even recognize the concept of a smart factory. In this situation, to expand the smart factory of small and medium-sized enterprises, the project to support the establishment of a smart factory for the win-win between large and small enterprises. The win-win smart factory construction support project provides a customized differentiation program support project according to the size and level of the company for all domestic manufacturing SMEs regardless of whether or not they are dealing with Samsung. In this study, we analyze the construction status and introduction performance of companies participating in the win-win smart factory support project to find out whether they have been helpful in management and to find efficient ways to improve support policies, and to suggest the direction of continuous support projects to improve the manufacturing competitiveness of SMEs in the future.

압전 복합재료 작동기 LIPCA에 대한 성능 비교실험 및 분석 (Experimental performance evaluation and comparison for lightweight piezo-composite actuator LIPCA)

  • 김균열;박기훈;윤광준;박훈철
    • Composites Research
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    • 제16권2호
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    • pp.41-47
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    • 2003
  • 본 논문은 몇 가지 종류의 압전 복합재료 작동기 LIPCA의 성능 시험 및 비교에 관한 것이다. LIPCA는 압전 세라믹을 중심으로 상층부는 탄성계수가 크면서 열팽창계수가 낮은 섬유강화 복합재료 층이, 하층부는 탄성계수가 작으면서 열팽창계수가 큰 섬유강화 복합재료 층으로 구성되어 있다. 작동기의 성능 검증을 위해 작동 지그 및 전압 공급 장치 그치고 비접촉 레이저 센서로 이루어진 실험 시스템을 구성하였다 성능 비교시험 결과 검증실험으로부터 압전 작동기의 작동성능은 전기 작동 재료층이 중립면으로부터 멀리 벗어나게 위치하면서, 동시에 적층판의 전체 굽힘 강성을 작게 하면 극대화할 수 있다는 사실을 입증하였다.

항공사와 여행사의 유통관계특성이 갈등과 파트너십 성과에 미치는 영향 연구 (A Study on the influences of the Distribution Channel Characteristics to Conflict and Partnership Performance between Airlines and Travel Agencies)

  • 권명옥;이미혜
    • 한국항행학회논문지
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    • 제16권1호
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    • pp.131-144
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    • 2012
  • 본 연구는 상호 협력적 관계를 형성하여 온 항공사와 여행사가 공급자와 수급자로서 유통경로상의 관계특성요인을 파악하고 갈등과 파트너십 성과에 미치는 영향관계를 규명하여 항공사와 여행사 두 조직이 비즈니스 파트너로서 동반자적 관계를 형성하여 함께 성장할 수 있는 방향을 모색하고자 하였다. 설문조사는 항공사와 여행사 두 조직간 인식의 차이를 규명하고자 양방향 연구(dyadic research)로 진행되었으며 연구결과 항공사와 여행사간 유통관계특성은 갈등에 항공사와 여행사 모두 유의한 영향을 미치는 것으로 나타났으며, 항공사와 여행사간 갈등은 파트너십 성과에 항공사와 여행사 모두 유의한 영향을 미치는 것으로 나타났다. 또한 항공사와 여행사간 유통관계특성은 파트너십 성과에 항공사와 여행사 모두 유의한 영향을 미치는 것으로 나타났다.

합병한 국내 제조기업들의 특징에 관한 실증적 연구 : 환경적 요인과 기업성과를 중심으로 (An Empirical Analysis of the Characteristics of Acquiring Manufacturing Firms in Korea : The Focus on Environmental Factors and Firm Performance)

  • 이윤숙;박수훈
    • 경영과학
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    • 제32권2호
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    • pp.91-109
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    • 2015
  • The M&A of firms has been emerged as the effective means of fast diversification and growth in dynamic environment. However, the empirical research about M&A in Korea has not been implemented rich due to the difficulty of obtaining M&A data. In this research, we empirically investigate the relationships among M&A, environment and firms' performance focused on Korean manufacturing firms, understanding the current practice of M&A in Korea. We use the Manufacturing Productivity Panel Survey Data, which are collected by Korea Productivity Center in 2013. The sample size is 575 and the sample is divided into M&A group and non-M&A group. We conduct logit analysis with the independent variables of environment factors (munificence, dynamic, uncertainty), and firms' performance (sales growth, ROS, labor productivity and Inventory turnover), and dependent variable of M&A group or non M&A group. The results show that M&A is closely related to environment feature and firm performance: M&A firms are likely to be the higher munificence and dynamic and the lower sales growth and higher profitability than non-M&A group. In addition, we also examine the characteristics of firms by M&A types (competitors, customer/supplier and firms from unrelated industry). These results imply that if firms confront the pressure of uncertainty (dynamic) and the lower growth, they tend to choose M&A. Futhermore, to profoundly understand the behavior of firms about M&A, it is required to classify the M&A firms by merge types.

혁신을 위한 외부협력이 중소기업성과에 미치는 영향에 대한 다각적 분석 (The Impact of Innovative Collaboration on the Performance of Small and Medium Enterprises)

  • 황정태;한재훈;강희종
    • 기술혁신학회지
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    • 제13권2호
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    • pp.332-364
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    • 2010
  • 본 연구는 중소기업의 외부협력이 기업의 혁신, 매출성장과 수익증가, 그리고 생존에 미치는 영향을 다각적으로 분석하였다. 기업의 성과를 다양한 측면으로 나타내었을 뿐 아니라 외부연계는 직접협력과 비공식지식흐름의 두 가지 측면을 모두 고려하여 각 파트너 유형마다 기업의 성과에 어떠한 영향을 미치는 지 보다 세밀하게 검토하였다. 또한 Pavitt의 혁신체제 분류를 응용한 방식(Freel 2003; 홍장표 김은영 2009)을 도입하여 산업혁신체제별로 외부협력의 성과가 다르게 나타남을 보였다. 분석결과 기존의 국제연구(Belderbos et al. 2004)에서 관측되지 않았던 외부연계의 영향이 산업혁신체제별로 관측되었다. 대학 및 공공기관과의 협력 그리고 고객과의 협력이 매출증대에 도움이 되는 점이 확인되었으며 경쟁업체와의 협력은 생존측면에서 부정적인 면을 내포하고 있음이 탐지되었다. 본 연구의 결과는 과학기반혁신체제의 경우 외부협력이 효과가 있다는 것을 밝히고 있다. 또한 매출증대효과 및 생존율 향상 효과가 있는 대학 및 공공기관 협력을 통해 관계위험이 존재하는 경쟁업체와의 협력을 보완하는 방식이 효과적일 수 있다는 시사점이 도출되었다.

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