• Title/Summary/Keyword: Supervision Satisfaction

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The Impact of Supervision Process and Function on Customer Orientation of Social Workers (슈퍼비전 실행과정과 기능이 사회복지사의 고객지향성에 미치는 영향 -슈퍼비전 만족의 매개효과-)

  • Choi, Won-Hee;Jung, Eun Jue;Kim, Sun Hwa
    • The Journal of the Korea Contents Association
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    • v.19 no.5
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    • pp.404-416
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    • 2019
  • The aim of this study is to examine the effects of the supervision process and functions in social welfare practice on the supervision satisfaction of social workers and their customer orientation. For this, 196 social workers were asked to answer to the questionnaire and their responses were analyzed. The courses between variables were analyzed using structural equation model. The findings from this study show that the supervision process impact on supervision satisfaction, but didn't influence customer orientation. The functions of supervision positively impacted on both supervision satisfaction and customer orientation. Furthermore, the supervision process and functions influence customer orientation with supervision satisfaction as a mediating factor. In addition. this study proposes a supervision practice system as a means to provide customer-oriented service to clients.

Music Therapy Supervisory Satisfaction Depending on the Supervision Format (음악치료 수퍼비전 형태에 따른 수퍼비전 만족도 조사)

  • Kwak, Eunmi Emily;Jang, Binna;Yoo, Ga Eul
    • Journal of Music and Human Behavior
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    • v.9 no.1
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    • pp.21-36
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    • 2012
  • The purpose of this study was to examine perceived supervisory satisfaction depending on the type of supervision. Twenty-six music therapy graduate students who enrolled in a practicum course participated in this study. All participants received four individual and four group supervision sessions over the course of the semester. After each supervision session, participants were asked to rate their satisfaction with supervision on the Supervisory Satisfactory Questionnaire(SSQ). Results showed that there was no significant difference in the mean ratings between individual and group supervision conditions, indicating that the type of supervision would not differently affect the perception of overall supervisory satisfaction. However, a detailed analysis of ratings for each questionnaire item and comments from the participants imply that while individual supervision would be perceived to meet supervisees' individual needs more effectively, satisfaction with group supervision would be less influenced by supervisor styles. This study would provide descriptive information of perceived satisfaction with supervision type as an initial trial toward suggesting the systematic approach to the music therapy supervision format. Further studies are needed to investigate how effective and culturally responsive supervision format would be structured to facilitate supervision process and maximize supervision outcome.

Empirical Study on the Factors Impacting on Supervisee's Satisfaction in Coaching Supervision (코칭 슈퍼비전에 있어 슈퍼바이지의 만족도에 영향을 미치는 요인에 관한 실증연구)

  • Kim, Yong-Ku;Chae, Myung-Sin
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.15 no.10
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    • pp.6102-6113
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    • 2014
  • This is an empirical study of the factors impacting on supervisee's satisfaction on coaching and supervision in Korea. The study set four independent variables (supervisor, supervisee, contents, and organization), a moderator variable (relationship between the supervisor and supervisee) and a dependent variable (supervision satisfaction) based on the theoretical background on supervision. The data was collected from a survey of 112 certified coaches who had experienced supervision. As a results of the hypotheses tests, the supervisor and organization factors affected the supervision satisfaction. The relationship between the supervisor and supervisee moderates the impact of the supervisor and supervisee on the supervision satisfaction. They reported that the effectiveness of the coaching supervision in Korea was strongly dependent on the supervisors. These results were attributed to the short history of the coaching supervision and the lack of experience related to it. They also suggested that a great deal of research on coaching supervision will be needed to develop a clear identity/framework of coaching supervisor and its methods.

A Study on the Satisfaction Degree of Clients on the Supervision in the House Construction Work - Focusing in Taegu, Kyungbuk Province - (주택건설공사 감리의 고객만족도에 관한 연구 -대구·경북지역을 중심으로-)

  • Lee, Ho;Lee, Taick-Oun
    • Journal of the Korean Society of Industry Convergence
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    • v.10 no.4
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    • pp.291-298
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    • 2007
  • In 1994, the house construction work was separated from design part to prevent incomplete work and to improve quality. During that time, the supervision in the house construction work has made a great development in the quantity phase, but there is no study case about the satisfaction degree of clients on the supervision job. This study presents the improvement schemes of the supervision job rationality, the revision of supervision system and supervisor's improved construction management ability. also, This paper aims at advancing our construction field and enhancing competitive power by seeking for solutions to problems and improving current system to a reasonable supervision in the house construction work comparing and analyzing by questionnaire in Taegu, Kyungbuk area. The further study will be needed about the whole Korean construction market.

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The Effect of Counselor's Supervision Experience on Counselor Development: Moderating Effect of Supervision Satisfaction (상담자의 수퍼비전 경험이 상담자 발달에 미치는 영향: 수퍼비전 만족도의 조절효과)

  • Kim, Joung-Hee;Ha, Jung-Hee
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.21 no.5
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    • pp.281-293
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    • 2020
  • This study examines the effect of a counselor's supervision experience on counselor development, and verifies the moderating effect of supervision satisfaction on the relationship between the counselor's supervision experience and counselor development. Data were collected via survey administered to 299 counselors who were actively engaged in counseling practice for institutions and public organizations in Seoul, Gyeonggi, Gangwon, and Jeolla regions, such as schools, universities, and professional counseling services. Data analysis was conducted using SPSS version 21.0. The results of the analysis are as follows. First, the amount of participation in individual supervision and group supervision had a significant effect on counselor development. Second, age and years of counseling experience had major effects on counselor development. Third, when the moderating effect of supervision satisfaction on the relationship between the amount of participation in individual or group supervision and counselor development was verified, it was found that supervision satisfaction had a moderating effect on the relationship between the amount of participation in group supervision and counselor development (regarding the level of understanding with cases). The result can be interpreted as meaning that a counselor's positive supervision experience has a direct influence on the outcome and quality of counseling services. Based on these results, proposed implications are presented regarding counseling supervision.

Converged Study on the Factors Affecting of Care Service Personnel's Job Satisfaction: Focusing on mediator effect of supervision (돌봄서비스 제공인력의 직무만족 영향에 대한 융복합 연구 : 수퍼비전의 매개효과를 중심으로)

  • Lee, Hyoung-Ha
    • Journal of the Korea Convergence Society
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    • v.7 no.6
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    • pp.229-236
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    • 2016
  • This study attempted to identify multi-dimensional influencing factors of working condition, job stress and supervision affecting care service personnel's job satisfaction by using structural equation model. From the results of this study, first, working condition (B=.247), job stress (B=-.610) and supervision (B=.635) were analyzed to have statistically significant effects upon job satisfaction as a dependent variable. Approximately 34.9% of job satisfaction was found to be explained through variables put into research models. Second, supervision affecting job satisfaction was found to have mediation effects on job stress. It will be necessary to apply the method to effective manpower management plan through supervision in the manager education course to improve job satisfaction for social service delivery manpower as well as care service in the future.

The Influence of Social Workers' Self-efficacy on Job Satisfaction : Focusing on the Moderating effect of Supervision (사회복지사의 자기효능감이 직무만족에 미치는 영향에 관한 연구 : 슈퍼비전 조절효과를 중심으로)

  • Shin, Moon-young;Park, Jong-du
    • Journal of Convergence for Information Technology
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    • v.10 no.7
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    • pp.98-107
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    • 2020
  • Job satisfaction is an important part of social workers who strive to improve the quality of life and independence of their clients. The goal of this study was to reveal the correlation between social workers' self-efficacy, job satisfaction, and supervision to determine whether supervision regulated the effect of social worker's self-efficacy on job satisfaction. In addition, the effect of social worker's self-efficacy on job satisfaction was grasped, and the control effect of supervision regarding the process of social worker's self-efficacy on job satisfaction was identified. For the study, 150 social workers at 10 community welfare centers in Gyeonggi-do and North Seoul area were surveyed, and the statistical program PASW (SPSS) 25.0 was used for data analysis. As a result of the study, it was confirmed that the social worker's self-efficacy had a significant effect on job satisfaction, and that the social worker's self-efficacy had a significant static effect on job satisfaction. In addition, in the process of social worker's self-efficacy affecting job satisfaction, the mediating effect of the supervision function (administrative, educational, and supportive) was found to be significant, so it turned out that the supervision function for social workers was crucial to enhance self-efficacy.

Organizational Commitment and Job characteristics of Hospital Foodservice Employees (병원급식 종사자의 조직헌신성 분석)

  • Kim, Hye-Jin
    • Journal of the Korean Dietetic Association
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    • v.2 no.1
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    • pp.49-61
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    • 1996
  • For the purpose of disclosing the relationship between job characteristics and satisfaction and organizational commitment for foodservice employees, questionnaire survey was carried out on 427 subjects of 14 general hospitals in Seoul, Korea. Questionnaire items consisted of general characteristics, organizational commitment, job satisfaction and characteristics. Data were analyzed by ANOVA, Duncan's multiple range test and Pearson correlation using SPSS PC package. The results were as follows 1. Mean score of value commitment and commitment to stay were 3.57 and 3.67. 2. There were significant differences between value commitment and age, marital status department, period and management, and between commitment to stay and experience and management. 3. Mean score of job satisfaction was the highest in co-workers(3.37) and work itself (3.37) and followed by in supervision(3.25), wage(2.43) and promotion(2.01). There were significant differences between job satisfaction for work itself and age, educational status and job department and management, between job satisfaction for wage and position, department, period and management, between job satisfaction for supervision and age, educational status and department, between job satisfaction for promotion and age, marital status, position, period, and management, between job satisfaction for co-workers and sex and educational status. 4. Mean score of job characteristics was the highest in dealing with others(4.13) and followed by in feedback(3.51), autonomy(3.29), task identify(3.07), variety(2.71) and friendship(2.47). 5. Job satisfaction for work itself, supervision and co-workers were significantly increased with increasing value commitment. Job satisfaction for work itself, supervision were significantly increased with increasing commitment to stay. Job satisfaction for promotion had negative correlation with organizational commitment in all job position. 6. Value commitment had significantly positive correlations with variety, autonomy, identity, feedback and dealing with others, and significantly negative correlation with friendship. Commitment to stay had significantly positive correlations with dealing with others, and significantly negative correlations with friendship. In all job position organizational commitment had significantly negative correlations with friendship.

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Effect of Job Satisfaction and Self-Esteem on Psychological Burnout in Dietitians at Geriatric Hospital in Busan (요양병원 영양사의 직무만족, 자아존중감이 심리적 소진에 미치는 영향 -부산지역을 중심으로-)

  • Suh, Jae-Soo;Kim, Ju-Hyun;Lee, Jeong-Sook
    • Journal of the Korean Dietetic Association
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    • v.21 no.4
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    • pp.261-279
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    • 2015
  • This study aimed to investigate the effects of job satisfaction and self-esteem on psychological burnout in dietitians at a geriatric hospital in Busan. The survey was conducted from July 8 to August 31, 2014, and the data were analyzed using the SPSS program. The age group of over 36 years showed higher job satisfaction than the 'Under 25' group. Subjects that worked less than 2 years at their present jobs showed lower job satisfaction in job-itself than the 'Over 4 years' group did, and those who worked less than 1 year showed lower job satisfaction in terms of communication, appraisal compensation, and co-workers than did the other groups. Those who worked in '100~149 bed' hospitals showed higher job satisfaction than those in the 'Under 100 bed' group did. 'Over 200 bed' hospital dietitians showed higher satisfaction in supervision of superiors than did the other groups. Their experience of psychological burnout turned out to be 2.39 out of 5. Psychological burnout had a negative relationship with job satisfaction and self-esteem. Higher emotional exhaustion correlated with lower satisfaction in job-itself, less communication, and less supervision of superiors. Dehumanization correlated with lower satisfaction in job-itself, lower self-esteem, and worse communication, and while decreased personal achievement correlated with lower self-esteem, worse co-workers, lower satisfaction in job-itself, worse appraisal compensation, and worse communication. These results suggest that it would be effective for prevention and management of psychological burnout to mediate factors of job-itself, communication, supervision of superiors, co-worker, and appraisal compensation of dietitians in geriatric hospitals.

Effect of Supervision Characteristics of Social Work Practicum on the Student's Career Development (사회복지현장실습 슈퍼비전 특성이 전공생의 진로발달에 미치는 영향)

  • Kang, Jong-Soo
    • The Journal of the Korea Contents Association
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    • v.12 no.12
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    • pp.212-222
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    • 2012
  • From the social work practicum, social welfare major students learn practical works in the field and cultivates professional ability. Furthermore, he tries to find his fitness and own qualification as a social worker. The purpose of this study is to examine the effects of supervision characteristics of social work practicum on the social welfare major student's career development. For the research, a survey of 212 students having had experience of social work practicum was conducted. The major findings in this study were as follows; Most of supervisors were female, the frequency of the supervision were regular, and supervision was offered mainly in the form of group or group and individual mixed. Students evaluated the relationship between supervisors and student was 3.20/4, supervision satisfaction measurement was 3.03/4, and students showed low level of career identity(5.80/12). By the hierarchical multiple regression, career identity was mostly affected by supervision characteristics, relationship between supervisors and student, and supervision satisfaction. This study finally discussed theoretical implications for future study and practical implications for career identity strategies on the results.