• Title/Summary/Keyword: Subject satisfaction

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A Study on Service Quality and Consumer Satisfaction of Beauty Parlor (미용실의 서비스 품질과 소비자 만족에 관한 연구)

  • 황선아;황선진
    • Journal of the Korean Society of Costume
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    • v.51 no.8
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    • pp.171-183
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    • 2001
  • The purpose of this study was to develop service quality dimension of beauty parolrs in seoul area. The subject consisted of 545 adults with ages ranged between 20 and 30 who had evaluated service qualify dimension on one of the three different types of beauty parlors in seoul. The beauty parlors were classify into three types. Type I is franchised one, type II is located in center of city and type III is close to consumer's residence area. The result was as follows : 1. Four dimensions of the service quality of the beauty parlor were physical aspects(tangibles·accessibility·cleanness), employee aspects(empathy·capability), policy aspects of beauty parlor (management·reputation·credit card), the skill of the hair stylist. 2. To predict comsumer satisfaction. service quality dimensions were as follows : In franchised beauty parlor, the employee aspects(empathy), the policy aspect (reputation), the skill of the hair stylist were should be considered. In beauty parlor in downtown area, Physical aspects(accessibility), the employee aspects(capability), the policy aspects(reputation), the skill of the hair stylist were should be considered. And the beauty parlor in residence area, the employee aspects(empathy), the policy aspects(reputation) were should be considered.

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Pedestrian Environment Evaluation for Health-friendly Apartment Complexes : Focused on Busan

  • Lee, Taekyung;Jung, Sujin;Ha, Jimin
    • Architectural research
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    • v.17 no.3
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    • pp.93-99
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    • 2015
  • With a view to the residential environment plan to improve the quality of life and health status of dwellers, the purpose of this study is to explore the co-relation between pedestrian environment and health performance in apartment complexes and to analyze the residents' evaluations on pedestrian environment for 'pedestrians-friendly residential environment'. The method of this study was research review and questionnaire survey research. Questionnaire surveys were conducted with the housewives at the two subject apartments in Busan. Based on tools to assess pedestrian environment, this study analyzed correlation between health-related satisfaction with residential environment and satisfaction with pedestrian environment. Satisfactions with pedestrian environment showed a strongly positive (+) correlation with contentment with health-related residential environment Second, this study analyzed residents' use, demands, and satisfaction for pedestrian environment. More active pedestrian environment are required (i.e. a trail or sports facilities) to create residential environment which could support the enhancement of physical health To perform the mean comparative analysis and correlation analysis of the survey results, PASW 18.0 was used.

A Study for Improving Export Promotion Programs for SMEs - with reference to export firms in the Daegu.Gyeongbuk province - (중소기업을 위한 수출지원제도 개선 방안 - 대구.경북지역 수출기업을 중심으로 -)

  • Koh, Yong-Ki;Bae, Jung-Han
    • International Commerce and Information Review
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    • v.10 no.2
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    • pp.189-209
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    • 2008
  • This paper discusses the practical improvements for state government promotion programs to strengthen export competitiveness of small and medium trade business in the province to meet the needs of e-trade. This paper, first of all, describes how the problem on this subject relates to the existing literatures. It provides theoretical background about what programs mainly influence the export competitiveness of the province's small and medium business. Based upon the above results, the questionnaire for the analysis was grounded. The approach methodology is IP(Importance-Performance) analysis of satisfaction. The analysis collected the relations between the implementation and the satisfaction of 159 firms on the export promotion programs provided by its associated organizations. The I-P analysis results also reported that the organizations provided with the programs were listed in highly order of satisfaction as follows; KOTRA, Small and Medium Business Administration, Small Business Corporation, Gyeongbuk Internet Trade Center. Even though limitations of this paper exist, it can find provide the frames of ideal export promotion programs to meet the needs of a new era of trade.

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An Influence of Curriculum of Science Core School on the the Affective Domain and Non-subject Hands-on Activities Satisfaction (과학중점학교 교육과정 운영이 정의적 영역 및 비교과 체험활동 만족도에 미치는 영향)

  • Song, Kyung-Hoon;Choi, Sung-Bong
    • Journal of the Korean Society of Earth Science Education
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    • v.6 no.2
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    • pp.112-123
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    • 2013
  • Under this research, the survey is made on the definitive influence of the first-year education process of the science focus school for each of humanities, science and science core courses and the level of satisfaction of the non-curriculum experiment activity program for each course to find out the effectiveness of the first-year education process of the science focus school. For this purpose, this research has set three research issues. First, By clarifying the research result through the first-year education curriculum for science core school, noticeable change was observed for science focus school students through the change of attitude related to science for each desired course of students. Second, in the self-directed learning characteristics change, there was meaningful change for each desired field of students. Students hoping for humanities curriculum had great help in improvement of creative thinking for openness, creativeness and the like, but the influence was slightly insufficient in the moderation and control capability on themselves in learning attitude. Third, By analyzing the research result comprehensively, the first-year education curriculum for science core school provides high level of tailored science learning for the science focus school students and the level of satisfaction for students was significantly high.

Quality Factor and Quality Improvement Attributes on Knitted Apparel (니트 의류제품의 품질요인과 품질개선속성에 관한 연구)

  • Park, Jae-Ok;Ahn, Min-Young
    • The Research Journal of the Costume Culture
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    • v.19 no.1
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    • pp.163-175
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    • 2011
  • The purposes of this study are to identify quality factors of knitwears, to find out important attributes of knitwears quality, and to find attributes of knitwears quality which improvement are required. College students in the Seoul district participated in the study, a convenience sampling method was used. A questionnaires was arranged with three separates subject sections, importance degree of knitwears quality, satisfaction degree of purchased knitwears, and demographic factors. Data from 280 questionnaires were used for the statistical analysis. For data analysis, factor analysis, paired-samples t-test and multiple response frequency were conducted. The results were as follows. Knitwears quality factors were classified into six subdivisions by factor analysis; physical functions, yarn and fabric properties, fit, symbol, aesthetic, and usefulness. Quality attributes in purchasing knitwears were considered importantly in order of design, textures, color, price, size, and shape stability, etc. Among quality attributes on knitwears, there were significant differences in importance degree and satisfaction degree; important degree was higher than satisfaction degree to six factors on knitwears quality. Especially, in graph according to gap analysis, physical function and symbol were included in IV area, attributes that attention, required of quality improvement. In contrast, yarn and fabric properties, fit, aesthetic, and usefulness were included in I area, strengths, maintained presently quality levels.

A study on the effective factors of the organizational structure upon the organizational effectiveness of university libraries (대학도서관의 조직구조가 조직유효성에 미치는 영향요인에 관한 연구)

  • 김명옥
    • Journal of the Korean Society for information Management
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    • v.15 no.2
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    • pp.119-136
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    • 1998
  • The objective of this study is to evaluate the organizational effectiveness of uniersity libraries in Korea. This study models emphasized the situational factors, fundamental factors and types of organiz tional effectiveness. environment, technology, size, strategy, and power were taken as situational factors of organizational structure ; fundamental factors were complexity, formalization, and centralization ; organizational structures were diveded into simple organization, functional organization, departmental organization, subject divisional organization(I), (II). Efficiency, flexibility, information service and satisfaction were taken as effectiveness factors and satisfaction was subdivided into organizational commitment and job satisfaction. In this study, situational factors, fundamental factors and types of organizational structures influence one another, ultimately affect the level of organizational effectiveness. Organizational effectiveness represents no organization of high organizational effectiveness on all levels.

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Perception of Rural Residents on Effect of Central Place Improvement Project (농촌주민의 중심지활성화 사업에 대한 효과인식)

  • Kim, Jungtae
    • Journal of Korean Society of Rural Planning
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    • v.23 no.4
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    • pp.15-26
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    • 2017
  • In analyzing the effect of the central place improvement projects, this study classifies subject residents into two groups of the residents of the project target regions and those of surrounding villages, and conducts verification. As a result of analysis, Variety of cultural programs is the only factor that positively affects the satisfaction level of the residents of the project target region, and it has been analyzed at the significance level of 10% that a one-unit increase in securing rest areas lowers the satisfaction level of the residents of surrounding villages. This shows that the effect of the central place improvement projects currently promoted is at a low level, and there is also a risk of conflict between the residents in the target region and those in surrounding villages. Although there is no statistical significance, analysis shows that a method to provide the residents in surrounding villages with the project-related information and to guarantee their participation in the project enhances the satisfaction level of the residents of surrounding villages. Therefore, institutional improvements reflecting this need to be made.

A Study on the Participants' Perception in the Built Environment Education Programs for Children (어린이 기초건축교육 참가자 인식에 관한 연구)

  • Lee, Seung-Jae
    • Journal of the Architectural Institute of Korea Planning & Design
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    • v.35 no.5
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    • pp.51-59
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    • 2019
  • The purpose of this study was to analyze the perception among participants in the Built Environment Education(BEE) programs for children. And also, hopefully, we would get some strategies for development of BEE program through post-evaluation. The survey was conducted by the students and the parents who were participated in the four BEE programs. The key results are as follows: 1) The way of participation in the programs was limited. We should consider public relation strategies and its sustainable curriculum. 2) The students felt easy to learn from the lecture, but we need to consider the students' ability in craft activities and the level of school grades. 3) Most of the participants was satisfied with the programs. For students, the 'Educational Environment(Hours & Facilities)' was highly correlated with overall satisfaction. On the other hand, in the case of parents, the 'Teacher' was highly correlated with overall satisfaction. 4) Parents were aware of the need to link the BEE program to school education such as a subject of 'Creative Activity.' The BEE as an integrated program would be a school curriculum or contents of STEAM education. At the end of this paper, the meaning of this study was discussed.

HOUSING SATISFACTION IN SUBSIDIZED HOUSING SCHEMES: A SOUTH AFRICA PERSPECTIVE

  • Clinton O. Aigbavboa;Wellington D. Thwala
    • International conference on construction engineering and project management
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    • 2011.02a
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    • pp.636-646
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    • 2011
  • Post-occupancy evaluation (POE) techniques have been developed to provide a means for evaluating occupant responses to changes in an environment and linking this response to physical measures of that environment. POE has been used to systematically evaluate the performance of buildings after they have been built and occupied for some time. This paper present findings on factors (social and physical), which influences housing residential satisfaction of a sample of occupants in four different government Housing Subsidy locations in the Gauteng Province of South Africa. Descriptive statistics were carried out on the data obtained through the use of occupant survey. Findings emanating from the survey revealed that the respondents were satisfied with their overall housing situation, but had complaints about certain aspects of the housing unit. However, the respondents felt that most of their housing needs were not being met. Also, a comparison is also made of the perceived factors of dissatisfaction amongst the housing subsidy occupants. It is recommended that a wider systematic coverage of the subject through investigation and diagnostic POE and occupants need assessment should be carried in housing subsidy schemes in South Africa.

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A Study on Teaching and Learning Cases and Effects Using Virtual Reality (VR) in Practice Subjects (실습교과목에 가상현실(VR)을 활용한 교수·학습 사례 및 효과 연구)

  • Choi, Nayoung
    • Journal of the Korea Fashion and Costume Design Association
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    • v.25 no.3
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    • pp.41-52
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    • 2023
  • This study developed and taught VR content to be used in clothing design and composition practice, which are practical subjects for home education students at the College of Education, and examined the learning effects on students who participated in VR experiences. First, after experiencing classes using VR content, students' perceptions of classes were examined considering participation, class level, expectations, and satisfaction through a survey. As a result of examining the experience of learning sewing machines in classes using VR content and changes in perception of classes, it was found that the class level, class expectations, and satisfaction were affected. As a result of comparative analysis of VR experiences and the perception of VR classes prior to experiencing VR content related to sewing machines developed for practical subjects, VR experiences affected class participation, class level, expectations, but satisfaction was not affected. The advantages of the VR class that students mentioned in the subjective evaluation included interest in the class, the degree of participation, the VR experience, and the use of VR. As for the disadvantages, difficulties in using the device, dizziness, frustration when using the device, and limitations of the program were mentioned.