• The Journal of the Korea Contents Association
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• v.17 no.3
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• pp.556-570
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• 2017

The purpose of this study is to examine the structural relationships among relational benefits of the franchise coffee shop, customer satisfaction, switching cost and relationship retention intention. The results of this study are as follows: First, among relational benefits, social benefits, psychological benefits, customization benefits and economic benefits had a significant influence on customer satisfaction. Second, among relational benefits, social benefits, psychological benefits, customization benefits and economic benefits had a significant influence on switching cost. Third, customer satisfaction had a significant influence on relationship retention intention. Fourth, switching cost had a significant influence on relationship retention intention. Finally, the conclusion section suggested strategic implications to induce relational benefits, customer satisfaction, switching cost and relationship retention intention based on the findings.

• Proceedings of the Computational Structural Engineering Institute Conference
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• 2004.10a
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• pp.150-156
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• 2004

Though the concept of Life-Cycle Cost (LCC) itself is not new, its effectiveness for planning, design, rehabilitation and maintenance/management of civil infrastructures is becoming increasingly recognized. For the decision problems as in the case of the LCC of plant facilities, equipments, bridge decks, pavements, etc., the Life-Cycle Cost Analysis (LCCA) is relatively simple, and thus its practical implementation is rather straightforward. However, when it comes to major infrastructures such as bridge, tunnels, underground facilities, etc., the LCCA problem becomes extremely complex because lack of cost data associated with various direct and indirect losses, and the absence of uncertainty data available for the assessment as well. As a result, the LCC studies have been largely limited only to those relatively simple LCCA problems of planning or conceptual design for making decisions. Accordingly, in the recent years, the researchers have pursued extensive studies on the LCC effectiveness mostly related to LCC models and frameworks for civil infrastructures. Moreover, recently the demand on the practical application of LCC effective decisions in design and maintenance is rapidly growing unprecedently in civil engineering practice. Indirction cost is very important on LCC formulation. But that is very difficult and complicate the estimation every LCC. The objective of this paper is to suggest efficient regression model for the estimation of indirect cost approach to the practical application of LCC for the design and rehabilitation of civil. infrastructures considering traffic, traffic network, detour condition, and workzone condition. In this paper, it performed the sensitivity analysis and correlation analysis of parameter for development of regression model of inflection cost.

• Journal of the Computational Structural Engineering Institute of Korea
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• v.18 no.4 s.70
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• pp.445-452
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• 2005

This paper presents a design method to minimize Life Cycle Cost (LCC) of steel box girders. The LCC considered in this paper includes initial cost, expected life-cycle maintenance cost and repair cost. A load carrying capacity curve is derived from a condition grade curve of steel girders and load tarrying capacity that is measured in safety diagnostic test. And then, optimal design of steel box girders is performed on the basis of load carrying capacity curve. In this paper time and number of times for repair of steel girders are determined based on the calculated load carrying capacity curve. Also, annual costs considering real discount rate are compared and analyzed in various cases. It is concluded that the optimal design of steel box gilders considering LCC by the presented method will lead to more economical and safer girders than conventional design.

• Journal of the Korea institute for structural maintenance and inspection
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• v.14 no.4
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• pp.102-110
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• 2010

The reliability evaluation may be a efficient method for estimating of the quantitative structural safety considering the effect of uncertainties included in high-speed railway bridges. The expected life-cycle cost(LCC) based upon the reliability evaluation will reasonably offer the safety level and design criteria of high-speed railway bridges. Therefore, this study determined the expected life-cycle cost and optimal design method of high-speed railway bridges on the basis of the result of the numerical analysis and reliability evaluation. For this, after creating various design method based upon the standard design of high-speed railway bridges, the numerical analysis is conducted on each of the alternative design methods. The reliability evaluation by the design strength limit state function is conducted considering the effect of external uncertainties on the basis of the numerical analysis result. The expected life-cycle cost of high-speed railway bridges is calculated on the basis of the reliability evaluation result by each of the alternative design methods. Also, the optimal design method is determined using the calculated expected life-cycle cost. In addition, The result of reliability evaluation and expected life-cycle cost of optimal design method are examined considering the effect of internal uncertainties. It is expected that the result of this study can be used as a basic information for the systematic safety evaluation and optimal structure design of high-speed railway bridges.

• Journal of the Korea Institute of Building Construction
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• v.22 no.4
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• pp.403-414
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• 2022

Many studies have been conducted on asset management of public facilities, as the importance of such management has been increasing. This basic study aims to present strategies for the practical use of public asset management, and seeks to propose efficient management and utilization measures from a cost perspective by comparing and analyzing the importance and impact relationship between cost items for public asset management. In this study, 19 sub-items and the top 4 items were chosen by deriving cost factors based on the previous literature. A survey was conducted, and the results of the survey were analyzed by using the Analytic Hierarchy Process(AHP) and Interpretive Structural Modeling (ISM) methods. The AHP was used to derive the priority between items, and ISM was used to identify major groups and mutual influences. As a result, those items showing both high priority and high importance, such as user cost, dismantling/disposal cost, replacement cost, maintenance/repair cost, etc. are determined as priority items to be considered for public asset management of public facilities. Also, it is necessary to minimize the impact on other items in public asset management by those items which are impacted less by other items but have significant impact on the items such as initial construction costs, conceptual design costs, construction costs, and supervision costs. It is expected that the results and analysis methods presented in this study can be used to provide strategies for asset management of public facilities.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.19 no.12
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• pp.265-271
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• 2018

This paper presents a method for detecting damage to a structure at low cost using its impedance. The impedance technique is a typical method to detect local damage for structural health monitoring. This is a common technique for estimating damage by monitoring the electro-mechanical admittance signal of the structure. To apply this technique, an expensive impedance analyzer is generally used. On the other hand, it is necessary to develop a low-cost variant to effectively disseminate the technique. In this study, a method based on the transfer impedance using a function generator and digital multimeter, which are generally used in the laboratory instead of an impedance analyzer, was developed. That is, this technique estimates the damage by comparing the damage index using the amplitude ratio of the output voltage measured in the healthy and damaged state. A transfer impedance test was carried out on a steel specimen. By comparing the damage index, the presence of damage could be assessed reasonably. This study is a basic investigation of an impedance-based low-cost damage detection method that can be used effectively for structural health monitoring if supplemented with future research to estimate the damage location and severity.

• Korean Journal of Computational Design and Engineering
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• v.20 no.4
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• pp.431-442
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• 2015

Currently, a BIM-based quantity takeoff (QTO) system is mainly focused on architectural projects. To perform this, diverse quantity takeoff methods such as an object-based automatic quantity takeoff, manual quantity and base functions of calculation have widely been utilizing. However, since BIM library for road projects includes structural elements associated with alignment, it is necessary to establish cost estimation system interlocked with historical cost using 3D library by each unit length. Accordingly, the aim of this study is to develop cost estimation model with using a historical cost approach so that it can be utilized in construction planning based on the BIM library for road projects. For this, based on the BIM library for road, the standardized quantity is estimated, and a process for calculating historical cost and a verification model with a 5D simulation was developed by mapping a WBS code with each BIM library object. This can be applied during the approximate cost estimation process in a project planning and an initial design phase for road projects. Besides, it is expected that these results will be utilized in constructing an optimal historical cost estimation process for project libraries.

• International conference on construction engineering and project management
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• 2022.06a
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• pp.50-56
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• 2022

Change Orders generally impact cost and schedule performance of highway projects. However, highway projects that do not have any change orders also face cost growth and schedule delays. This study seeks to determine the cost and schedule performance of Texas DOT projects by collecting project data for 120 highway projects completed between 2016 to 2020. For the study, we selected project data that has zero or negative change orders which were then grouped and analyzed based on their Project Types i.e., maintenance works; structural works; restoration and rehabilitation works; and safety works. The study found that performance of Maintenance and Safety type projects had less cost and schedule growth among the data analyzed. Statistical tests also found that even though the projects have no change orders, Rehabilitation and Restoration type projects experienced significant schedule growth compared to others. However, the data did not show any significant cost and schedule growth for the projects when statistical tests were performed on overall data. The study concluded that highway projects are experiencing schedule growth even though the projects had no change orders. Results from the study can help planners, engineers, and administrators to gain better insight on how different types of highway projects are performing in terms of cost and schedule and eventually derive appropriate solutions to minimize cost and schedule growth in such projects.

• Journal of the Korean Society of Food Culture
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• v.24 no.5
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• pp.496-505
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• 2009

This study was conducted to provide basic data and insight into behaviors that result in increased continuous sales and competitiveness. This was done by examining the effect of personal involvement on customer satisfaction and trust, the effect of customer satisfaction on switching cost and loyalty, the effect of trust on switching cost and loyalty and by analyzing the indirect effect of trust and loyalty to personal involvement on switching cost and loyalty of the patrons of casual dining restaurants. In order to achieve the goals of the study, a hypothesis and structural equation were proposed based on preceding research and the proposed model was analyzed using LISREL 8.30 to prove the hypothesis and better understand the interactions between the cause and effect. The results were as follows: Six proposed hypothesis were chosen and the indirect effect was verified. In other words, customers' personal involvement was shown to have an effect on trust and devotion and satisfaction influenced switching cost and loyalty. Trust had an effect on switching cost and loyalty and by analyzing the indirect effect the customers' personal involvement was shown to affect the switching cost and loyalty through satisfaction and trust. The result of this analysis provides clues to better understand the eating-out behavior of customers and proves that personal involvement, satisfaction, trust, switching cost and loyalty are directly and indirectly related.

• International Journal of High-Rise Buildings
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• v.2 no.2
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• pp.131-139
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• 2013

The field of structural fire engineering has evolved within the construction industry, driven largely by the acceptance of performance-based or goal-based design. This evolution has brought two disciplines very close together - that of structural engineering and fire engineering. This paper presents an overview of structural systems that are frequently adopted in tall building design; typical beams and columns, concrete filled steel tube columns and long span beams with web openings. It is shown that these structural members require a structural analysis in relation to their temperature evolution and failure modes to determine adequate thermal protection for a given fire resistance period. When this is accounted for, a more explicit understanding of the behaviour of the structure and significant cost savings can be achieved. This paper demonstrates the importance of structural fire assessments in the context of tall building design. It is shown that structural engineers are more than capable of assessing structural capacity in the event of fire using published methodologies. Rather than assumed performance, this approach can result in a safe and quantified design in the event of a fire.