• Korea Journal of Hospital Management
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• v.9 no.4
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• pp.87-100
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• 2004

The main objective of this paper is to investigate the burnout state, coping types, and their relationship with organizational citizenship behavior, and based on the investigation, to provide some reference materials for effective management of burnout and appropriate methods of coping. For this purpose, employees of Korean Red Cross Blood Center were selected as the subject of the research. Data for empirical analysis were obtained through mail survey using structured and self-administered questionnaire for 282 employees of five Red Cross Blood Centers across the nation. Following is the summary of the results: 1) Degree of organizational citizenship behavior was higher among the married, the forties in age, and the employees whose major reason for choosing to work at the Center was 'to help other people.' On the other hand, degree of burnout was higher among the single but lower among the forties in age and the employees who chose to work at the Center because of suitable abilities and interests. As for the types of coping, problem-oriented coping method was more frequently used by the married, older, relatively more-educated and higher-grade employees. 2) Among the three kinds of burnout, 'achievement burnout' was found to have the greatest influence on the organizational citizenship behavior, negatively affecting organizational citizenship behavior as a whole and all of its components except for 'sportsmanship.' Next was 'impersonality burnout,' which also had negative effect on organizational citizenship behavior as a whole, and altruism, conscientiousness and sportsmanship among the components. Finally, 'emotion burnout' appeared to have positive effect on altruism and courtesy but negative effect on sportsmanship. 3) Among the various types of coping, 'problem-oriented' and 'positive perspective' coping methods were found to positively influence overall organizational citizenship behavior, whereas 'stress dissolution' had negative effect. These results imply that special management, counselling and education are needed for sociodemographic groups with high burnout to utilize problem-oriented and positive perspective coping methods which are considered to have desirable effects in coping with burnout problems. In addition, some methods should be devised to prevent and manage the 'achievement burnout' that was found to have great negative influence on organizational citizenship behavior.

• Korean Security Journal
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• no.60
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• pp.283-302
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• 2019

This study was conducted to provide the basic data for improving the working environment and welfare level of the security guard by identifying the primary effects of stress response on fatigue with emotional labor and identifying the adjustment effects with coping strategy. The data were collected from 214 security personnel using questionnaire and the statistical tests of correlation, heavy return analysis and hierarchical return analysis using the SPSS 18.0 statistics program were used to reach the conclusion that: First, it has been shown that the emotional labor of a security guard affects fatigue Second, the effects of emotional labor on fatigue of a security guard have been shown to have the effect of coping strategy. Based on the above studies, it was concluded that the emotional labor of a security guard was affected by fatigue and could be controlled by a stress coping strategy. Therefore, it is believed that there is a need to seek an autonomous corporate culture based on the organization's performance by changing the management system for employees at the organizational level so that security guards can use an active way of coping.

• Anxiety and mood
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• v.14 no.1
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• pp.14-20
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• 2018

Objective : The aims of this study are to investigate the correlation between spiritual well-being and the pattern of stress coping strategies, as well as understand how they impact depression and psychological well-being. Methods : We analyzed 320 undergraduate students in a capital area (135 males, 170 females; 15 students who answered irrelevantly were excluded). Spiritual well-being (religious and existential), stress coping strategies (active and passive), psychological well-being and, depression were rated using the Spiritual Well-Being scale, Ways of Coping checklist, Psychological Well-Being measurement, and Depression Scale (CES-D), respectively. For the analysis, we utilized Pearson correlation analysis and simple regression analysis. Results : The analysis revealed a positive correlation between Spiritual well-being and active coping strategies, a negative correlation between existential well-being and depression, and a positive correlation between religious well-being and psychological well-being. By regression analysis, it showed spiritual-well being affected depression negatively. Existential well-being, but not religious well-being, affected depression negatively. Furthermore, the impact of existential well-being on depression remained a strong predictor in males better than females. Existential well-being affected psychological well-being positively through active coping strategies. Conclusion : In this study, we verified a correlation between existential well-Being and active coping strategies which affected depression and psychological well-being in undergraduate students.

• Journal of the Korea Convergence Society
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• v.8 no.8
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• pp.177-183
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• 2017

This study is a descriptive study to investigate the influence factors on smartphone overdependenceon in male middle school students. A questionnaire survey was conducted on 174 male middle school students about their smartphone overdependence, stress, ego - resilience, and use of smartphone by function. In results, 29.9% (potential risk group 23.6%, high risk group 6.3%) of the male middle school students were the smartphone overdependency risk group. A higher smartphone overdependency was associated with the higher the smartphone usage time per day, the higher the stress level, the higher the grade, and the lower the ego-resilience level. This requires the involvement of appropriate stress coping styles to overcome excessive stress situations. And the development and implementation of an intervention program that increases the level of ego-resilience can be expected to have an effect of controlling the smartphone use time as well as the intervention effect on stress coping.

• Journal of Digital Convergence
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• v.15 no.9
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• pp.519-532
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• 2017

The purpose of this study was to investigate the content of job stress experienced by call center consultants. For that purpose, the investigator interviewed 11 call center consultants one-on-one in D City, conducting qualitative analysis of content of job stress they experienced according to Giorgi's phenomenological analysis procedure. As a result, there were classifications of job characteristics and individual characteristics. They were further classified into 8 categories and 24 subcategories. As for job characteristics, there were "limitations of work performance," "work burden," "inflexible work style," "uncontrolled customers," and "controlled demand." As for individual characteristics, there were "psychological instability," "personality vulnerabilities," and "poor coping resources." The categories of job characteristics and personal characteristics were classified into limit and control levels, respectively. It is found that poor coping resources mediate between job stress and personal characteristics. Based on these results, we discussed not only the existing organizational responses but also the combined interventions that mitigate the psychological stress after the unstable psychological state of the individual.

• Journal of Digital Convergence
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• v.18 no.10
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• pp.297-305
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• 2020

The purpose of this study was to investigate Stress Coping Type, Professor-student Interaction, Major Satisfaction on Life Stress of Nursing Students. The data were collected using questionnaire from 146 nursing students, May 27 to May 30, 2018 at a college in the J city. The analysis of the data was done through SPSS 20.0/window statistical analysis by descriptive statistics, t-test, ANOVA, Pearson's correlation, and multiple regression. Upon examining the correlation between Life Stress and Professor-student Interaction, Major Satisfaction the correlation was significant. The result of the multiple regression indicates the Professor-student Interaction(β=-.34, p<.001) predict 29.5%(F=9.70, p<.001). Based on the results of the study, it is expected to be used as basic data for various programs to improve professor - student interaction of nursing students.

• Journal of the Korean Home Economics Association
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• v.39 no.8
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• pp.53-66
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• 2001

The primary objectives of this research is to identify the unmarried mother's (1) socio-demographic characteristics and (2) factors that correlates their stress and (3) factors that predicts their stress. This study uses the data based on interviews with 136 unmarried mothers selected purposive sampling from the 5 unmarried mothers protective institutions in Seoul, Pyungtak, Chunchon, Taegu, and Gwanju. The major findings were as follows. First of all, the age of the first sexual activity of the late-teens among the unmarried mothers are over the half. The portions over the one time abortion are 33.3%. Second, the social support part in the coping sub-category had positive correlation with the stress of unmarried mothers. And the age of the first sexual activity and my thought on the adolescent sex had negative correlation with the stress of unmarried mothers. Third, the age of the first sexual activity predicted the stress of unmarried mothers. Therefore, the comprehensive and systematic intervention programs should be required to ensure that they intervene the stress of unmarried mothers.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.18 no.8
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• pp.124-134
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• 2017

The purpose of this study was to investigate the MBTI personality type, emotional intelligence, and stress coping strategies of nursing students and to examine the influence of these factors on their level of college adjustment.The subjects were 267 nursing students who are located in Chonnam city. The survey was conducted from March 6th to March 31st, 2017. The level of college adjustment showed a close correlation with the emotional intelligence(r=.29, p<.001) and stress coping strategies(r=.27, p<.001), and the level of MBTI personality type was not statistically insignificant in the nursing students. It was found that the effect of the emotional intelligence and stress coping strategies on the college life adjustment was 17.5%(F=8.03, p<.001). According to the results of this study, it is necessary to develop a systematic management program to integrate the educational curriculum and extra-curricular activities(in order to enhance the) emotional intelligence and stress coping strategies in nursing students. In addition, the type of psychological function and psychological temperament of the MBTI personality type were found not to have influenced the level of college adaptation of the nursing students and this should be confirmedin a large scale sample.

• Journal of Korean Academy of Nursing
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• v.37 no.4
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• pp.501-509
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• 2007

Purpose: The purpose of this study was to identify job stress experienced by head nurses of general hospitals. Methods: Data was collected from 10 head nurses with in-depth interviews about their actual experiences. The main questions were when, why, and from whom they get stress in the work field; how they are affected by the stressful situation; and how they cope with this stress. All the interviews were recorded and transcribed. The collected data was analyzed using a consistent comparative data analysis method. Results: Job stress of head nurse was formed by 3 axis; causes, reactions, and coping strategies in complicated situational context such as human relationship, culture of hospital, individual characteristics, social support. Conclusion: The results of this study yields very useful information for nursing mangers to identify, by stages, the demands of the head nurses in their role adaptation process. The findings of this study contributes to developing programs and supportive policies that palliates the head nurses' job stress.

• Korean Journal of Culture and Social Issue
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• v.19 no.3
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• pp.319-341
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• 2013

This study investigated the mediating effects of social support and coping on the relation between traumatic event type, posttraumatic growth and wisdom by the data from 247 adults by using path analysis. Besides, the difference of the level of posttraumatic growth and related variables between traumatic event type groups. At first, The results of the MANCOVA, person-related traumatic event group were higher than the non-personal traumatic event group in negative coping and trauma stress level, and lower in social support, positive coping, posttraumatic growth and wisdom. The path analysis results shows that traumatic event type was related to wisdom by mediate factors. Traumatic event type affected wisdom through social support, positive coping, posttraumatic growth. The significant mediators were social support, positive coping, posttraumatic growth. Negative coping was not a significant mediator between event type and posttraumatic growth. The results show that non-personal traumatic event group are tends to have high level of social support, positive coping, posttraumatic growth, and wisdom. In the end, we described that the implication and the limitation of this study and suggestions for following studies.