• Title/Summary/Keyword: Strategy of Quality

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Best Practices of Quality Management in the World-Class Companies (세계적 품질선도 기업의 베스트 프랙티스 사레연구)

  • 박영택
    • Journal of Korean Society for Quality Management
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    • v.30 no.2
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    • pp.181-201
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    • 2002
  • Best practices are the best ways to perform a business process. Benchmarking, the search for those best practices that will lead to superior performance of a company, is indispensible to gain and maintain a competitive edge. Best practices of quality management in the world-class companies are examined. Customer-centered strategy, employee selection and training, employee satisfaction, customer satisfaction, performance measurement are considered in this paper.

Business Strategy and Overvaluation: Evidence from Korea

  • CHA, Sangkwon;HWANG, Sunpil;KIM, Yibae
    • The Journal of Asian Finance, Economics and Business
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    • v.6 no.4
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    • pp.83-90
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    • 2019
  • The purpose of this study is to test the effect of business strategy on valuation error. Business strategy includes managerial decision making and managerial tendency. In previous research, there is a negative relationship between business strategy and accounting quality. In this study, we try to confirm whether strategy tendencies affected valuation errors. In order to confirm empirically between business strategy and overvaluation, we use 8,117 firms that between 2006 and 2017 and listed in KSE and KOSDAQ. We calculated business strategy which is introduced by Bentley, Omer, and Sharp (2013). We also used the overvaluation method introduced in Rhodes-Kropf, Robinson, and Viswanathan (2005). The results show that the more the leading business strategy is, the greater the value error becomes. In the case of dividing into leading and defensive companies, the lead firms showed a significant positive correlation with the valuation errors, while the defensive firms showed the negative relationship with overvaluation. This study examined the business strategy and the overvaluation. we confirmed whether the management strategy deepens the evaluation error caused by the firm characteristics. The results are meaningful that we extended the study on the quality of financial reporting of leading strategic firms.

The effect of learning management system quality and self-regulated learning strategy on effectiveness of an e-Learning

  • Lee Jong-Ki;Lee Jang-Hyung
    • The Journal of Information Systems
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    • v.14 no.3
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    • pp.109-116
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    • 2005
  • With the increasing use of the Internet improved Internet technologies as well as web-based applications, the uses of e-Learning have also increased the effectiveness of e-Learning has become one of the most practically and theoretically important issues in both Educational Engineering and Information Systems. This study suggests a research model, based on an e-Learning success model, the relationship of the e-learner's self-regulated learning strategy and the quality perception of the e-Learning environment. This research model focuses on the learning environment and on the learners' self-efficacy. The former consists of LMS, learning contents and interaction that are provided by e-Learning and the latter refers to the learners' self-regulated learning strategy. In this study, academic performance was measured by student's real record. We will show the validity of the model empirically, and most of the hypotheses suggested in this model were accepted.

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A Study on the determinants of Shipping Service Quality (해운 서비스 질의 결정요인에 관한 연구)

  • 신한원
    • Journal of the Korean Institute of Navigation
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    • v.15 no.2
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    • pp.49-59
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    • 1991
  • The purpose of this study was to explore the nature of the relationship between several factors representing shipping service quality enumerated in the service marketing literature and the adaptability to the marketing strategy of container shipping company. An empirical study was carried out to examine not only the determinants of shipping service quality but also its implications to the marketing strategy. The data investigation the determinants of shipping service quality were collected from 35 UK container shipping companies. Factor analysis was carried out to analyze the data.

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A Study on Freight Forwarders' Perceptions of Shipping Service Quality (복합운송업자의 해상운송서비스 질 인식에 관한 연구 - 우리나라 해상화물운송주선인을 중심으로 -)

  • 신한원;김성국
    • Journal of the Korean Institute of Navigation
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    • v.22 no.2
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    • pp.65-79
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    • 1998
  • The purpose of this study was to explorei the nature of the relationship between several factors representing shipping service quality enumerated in the service marketing literature and the adaptability to the marketing strategy of container shipping firm. An empirical study was carried out to examine not only the determinants of shipping service quality but also ists implications to the service marketing strategy. The data investigating the deteminants of shipping service quality were collected from Korean Multimodal Company , Shipping Freight Forwarders. Exploratory Factor analysis was carried out to analyze the data.

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Citizens' Perceptions of the Smart City Distribution Strategy and Its Impact on Quality of Life: A Generational Perspective

  • Yooncheong CHO;Jooyeol MAENG
    • Journal of Distribution Science
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    • v.22 no.4
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    • pp.115-126
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    • 2024
  • Purpose: This study aims to explore the citizens' perceptions of the smart city distribution strategy and its impact on quality of life, classifying generations into two groups: Generation X with Baby Boomers, and Millennials with Generation Z. This study formulated research questionsto explore how both generational groups perceive the impact of smart city experience, government's role, technology development, economic, social, and environmental factors, and institutional improvement on quality of life. Additionally, this study explored the influence of quality of life on city evaluation, life satisfaction, and the expected growth of the city. Research design, data and methodology: This study employed an online survey conducted by well-known research organization. This study utilized factor and regression analysis for data analysis. Results: This study revealed that the impact of smart city experience, technology development and social value on quality of life demonstrated significance in both generational groups. Additionally, the study identified significant results regarding the influence of quality of life on city evaluation, life satisfaction, and the expected growth of the city. Conclusions: The findings suggest that, for the development of smart cities, stakeholders should particularly consider economic value and environment aspects, as these factors ultimately impact on quality of life.

A Review of the Integrated Strategy for Climate Change and Air Pollution Management (기후변화와 대기환경의 통합적 관리에 대한 고찰)

  • Song, Chang-Keun;Lee, Suk-Jo;Yoon, Jong-Soo
    • Journal of Korean Society for Atmospheric Environment
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    • v.27 no.6
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    • pp.805-818
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    • 2011
  • The unequivocal risk of climate change, the weakness of energy security, and the problem of air quality will be possibly accelerated by the same reason, the enhanced fossil fuel dependancy in the future. It is obvious that greenhouse gases and air pollutants are mainly emitted from same sources. Moreover, greenhouse gases and air pollutants have their adversed impacts on same socio-economical, and environmental sectors. With these regards, several but limited studies have emphasized on the importance of the integrated management of climate change and air quality problem. In this study, we address the current trend of energy consumption and the change of air quality condition. Also the related policies are checked out in order to reduce emissions of greenhouse gases and air pollutants in Korea. By surveying previous studies, it is shown that the cost of climate change actions can be reduced by air quality co-benefits and vis-a-versa. Also the integrated strategy for climate change and air quality is introduced in term of cost-effectiveness and co-benefit.

A Quality and Pricing Strategy for Web Sites Providing Initial Free Services (초기 무료 서비스를 제공하는 웹사이트의 품질 및 가격전략)

  • Lee Kang-Bae
    • Management & Information Systems Review
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    • v.9
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    • pp.65-80
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    • 2002
  • As the growth of Internet business, many web sites have been developed their own Internet business strategies. Yet, many web sites have difficulties to make profit. In this paper, an economic model is developed to analyze web sites' quality and pricing strategies when they initiate their services as free services and develop advertising services and other charged services. By analyzing the economic model, optimal quality and prices was found. And by analyzing the optimal strategy, I found that web sites should properly decide their market share on initial customer. Finally, the importance of web sites' productivity to make profit is emphasized.

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A Study on the Impact of Strategic Quality Management and Business Performances in Korea (한국기업의 전략적 품질경영과 경영성과)

  • 노부호;박영수
    • Journal of Korean Society for Quality Management
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    • v.27 no.1
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    • pp.1-17
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    • 1999
  • To satisfy the needs of customers, firms must supply customers with products of high quality. This requires firms establish a quality management system which pursues customer satisfaction in a business strategy. Quality management must be connected with the strategic chain and the firm can obtain excellent performances only when top management leadership which places people over profit is exercised. The purpose of this study is to analyse whether elements of strategic quality management has any effect on quality and business performances. A questionnaire was used for the survey. In this study, it is showed that elements of strategic quality management(strategy, leadership, customer satisfaction, quality improvement activity, technological innovation, shop floor management, employee participation) are positively correlated with the quality and business performances. This tells firms have to carry out the strategic quality management effectively based on the strategic chain and emphasizing leadership.

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The Service Operation Strategy of Internet Shopping Mall by User Segmentation Market Typology

  • Jeong, Won-Kil
    • Journal of the Korean Data and Information Science Society
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    • v.15 no.1
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    • pp.11-20
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    • 2004
  • The purpose of this paper was to reveal Service Operation Strategy for the Internet shopping mall based on the types of internet users' market segmentation focus on the internet shopping behavior and e-service quality. In this paper, we examined internet shopping behavior and internet service quality factor depend on the types of internet users' group empirically. The empirical study result identifies the main decision factor depend on the types of internet users' group. On the basis of these result, Service Operation Strategy for the internet shopping mall has been suggested.

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