• Title/Summary/Keyword: Stakeholder perspectives

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Development of Stakeholder Analysis Framework for Collaborative Tourism development (협력적 관광개발을 위한 이해집단 분석틀 개발에 관한 연구)

  • Shin, Yong-Seok
    • Journal of the Korean Geographical Society
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    • v.44 no.5
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    • pp.647-660
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    • 2009
  • Although tourism has been quite popular as development strategy, the outcomes may vary dependent upon managing stakeholders involved. Thus, stakeholder management has been the subject of growing research interests recently. Collaboration theory was suggested as an alternative to this question; however, collaboration theory may provide potential benefits, it lacks in consideration into stakeholder power relations. The purpose of this paper is two foleded. One is to examine critically collaboration theory in the context of tourism development, and address the necessity of stakeholder analysis framework, and the other is to provide the framework. This paper argues that careful analysis of stakeholders from diverse perspectives should be done in advance, and presents stakeholder analysis framework which consists of six analysis indicators: interest, perspective, power base(resource), involvement, influence, and legitimacy. The framework consists of three stages: (1) identifying stakeholder, (2) assessing stakeholder, and (3) establishing strategies. It is argued that the framework in this paper can be useful to analyze stakeholders and to set up strategy for more collaborative tourism development.

A Study on the Difference of the Stakeholder's Perspectives on the Community Needs - Residents, Social Service Providers, Local Governmental Officers - (지역사회욕구조사에 나타난 이해관계자들의 욕구시각에 대한 비교 연구 - 지역주민, 사회복지기관 실무자, 사회복지전담 공무원 중심으로-)

  • Seo, Inhae;Kong, Gyesoon
    • Korean Journal of Social Welfare
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    • v.67 no.4
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    • pp.103-126
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    • 2015
  • This study is to explore how the stakeholder views the community needs in a different way in the local district of Korea. The researchers delivered the 3 independent questionnaires to the three types of the community people who are residents, social service providers, governmental officials in charge of local social services. An in-depth analysis was performed to identify the different perspectives of the stakeholder toward the community needs on the basis of the combined approach with the order ranking method and two independent sample T and Z tests. As the result, the three noticeable findings were discovered as follows: First, while the social service providers reported the community needs at the most serious level, the residents expressed the community needs at the least serious level. Second, the stakeholder showed more diverse opinions for the needs of the service activities than the community problem. Third, there was a difference among the stakeholder in the degree of consensus according to the two different analysis methods. The researchers discussed the implication of the major findings in relation to the community needs assessment, and suggested the practical recommendations to improve the activities of the community needs assessment for the community welfare planning in Korea.

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Psychosocial Risks: Is Risk Management Strategic Enough in Business and Policy Making?

  • Langenhan, Melissa K.;Leka, Stavroula;Jain, Aditya
    • Safety and Health at Work
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    • v.4 no.2
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    • pp.87-94
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    • 2013
  • Background: In times of continuous change and volatile markets, organizations are increasingly characterized by downsizing, work intensification, and resource rationalization. This has resulted in diversification, and the emergence of newrisks within the field of occupational health and safety, with an important impact. This paper focuses on one such type of risk in the modern workplace-psychosocial risks. The current study aimed to explore stakeholder perspectives, regarding the extent to which psychosocial risks are incorporated into strategic risk management practices, at both the business and policy level. Methods: Semi-structured interviews were conducted with 14 professionals, representing employer, expert, policy maker, and trade union stakeholder perspectives. Results: It was found that the majority of organizations do not sufficiently, if at all, understand and incorporate psychosocial risks into strategic decision making, whereby the key barrier related to practical difficulties of not knowing how to manage psychosocial risks adequately. Conclusion: The study found that there is a need to close the gap between policy and practice on a number of levels. Future recommendations comprise a policy framework and infrastructure underpinned by educational initiatives, partnerships, and networks to drive a shift in attitudes toward recognizing the duality of the concept of risk (including both potential negative and positive outcomes) and moving beyond simple regulatory compliance.

Factors affecting road construction project performance in Addis Ababa, Ethiopia

  • Mekonnen Tibebu CHEKOL;Michael HENRY
    • International conference on construction engineering and project management
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    • 2024.07a
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    • pp.1112-1119
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    • 2024
  • Addis Ababa, the capital of Ethiopia, has been lacking an adequate road network to ensure community access to social, political, and economic resources and to facilitate economic development. The road network coverage was about 22.5% in 2022, which is below the minimum international standard of 25%. To improve accessibility and mobility, the Addis Ababa City Roads Authority(AACRA) has engaged its own force crew (contractor), as well as local and foreign road contractors, in the construction of urban roads. However, these road construction projects are rarely completed within the estimated time and cost, along with a variety of other issues that also need to be addressed. This study aims to explore the application of lean construction for improving the performance of urban road construction projects in Addis Ababa City. A survey of road construction stakeholders was carried out to evaluate their perspectives on the importance of project performance indicators, with the goal of identifying key factors affecting road construction project performance. First, a list of performance indicators was prepared based on a review of lean construction literature, and a total of 38 identified factors were grouped into six performance indicator categories. Cross-tabulation analysis of the stakeholder perspectives was then carried out, and it was found that the indicators that affect the performance of urban road infrastructure projects (in descending order of importance) were: time, quality, cost, risk, safety, and sustainability. Through this analysis it was concluded that right-of-way issues, delay to finish, inflation, contractor capacity, and scope change with change order are also major factors that affect the performance of urban roads construction projects. Clarification of these factors will provide AACRA with useful information on what aspects of lean construction should be prioritized when evaluating future construction projects.

The Free Flow of Excellence Toward the Field-Being Approach to TQM

  • Pavlovic, Dusan
    • International Journal of Quality Innovation
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    • v.6 no.2
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    • pp.1-16
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    • 2005
  • The concept of Total Quality Management may be perceived from different philosophical perspectives. In this paper we shall present a view on TQM from the perspective of Field-Being philosophy and compare it with the alternative philosophical views. From the perspective of Field-Being philosophy, the goal of TQM is to achieve the free flow of excellence at all levels: individual, team and organizational. By overcoming rigidity in thinking, behavior and performance TQM turns into an art-the Art of Quality Management, which is the source of true stakeholder delight.

Multiple Stakeholder Perspectives on Cancer Stigma in North India

  • Gupta, Adyya;Dhillon, Preet K;Govil, Jyotsna;Bumb, Dipika;Dey, Subhojit;Krishnan, Suneeta
    • Asian Pacific Journal of Cancer Prevention
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    • v.16 no.14
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    • pp.6141-6147
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    • 2015
  • Background: Cancer is a leading cause of death worldwide. A large proportion of cancer deaths are preventable through early detection but there are a range of social, emotional, cultural and financial dimensions that hinder the effectiveness of cancer prevention and treatment efforts. Cancer stigma is one such barrier and is increasingly recognized as an important factor influencing health awareness and promotion, and hence, disease prevention and control. The impact and extent of stigma on the cancer early detection and care continuum is poorly understood in India. Objectives: To evaluate cancer awareness and stigma from multiple stakeholder perspectives in North India, including men and women from the general population, health care professionals and educators, and cancer survivors. Materials and Methods: A qualitative study was conducted with in-depth interviews (IDIs) and focus group discussions (FGDs) among 39 individuals over a period of 3 months in 2014. Three groups of participants were chosen purposively - 1) men and women who attended cancer screening camps held by the Indian Cancer Society, Delhi; 2) health care providers and 3) cancer survivors. Results: Most participants were unaware of what cancers are in general, their causes and ways of prevention. Attitudes of families towards cancer patients were observed to be positive and caring. Nevertheless, stigma and its impact emerged as a cross cutting theme across all groups. Cost of treatment, lack of awarenes and beliefs in alternate medicines were identified as some of the major barriers to seeking care. Conclusions: This study suggests a need for spreading awareness, knowledge about cancers and assessing associated impact among the people. Also Future research is recommended to help eradicate stigma from the society and reduce cancer-related stigma in the Indian context.

Review of Corporate Social Responsibility Effects Studies

  • KIM, Seong-Jin;KIM, Sang-Cheol
    • The Journal of Industrial Distribution & Business
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    • v.10 no.7
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    • pp.17-27
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    • 2019
  • Purpose - In this study, previous CSR researches was reviewed to help understand the CSR effects, and offer suggestions for future research directions. Research design, data, and methodology - To achieve the purpose of this study, previous CSR effects related researches were reviewed based on stakeholder perspectives. Results - After reviewing, some limitations were found. First, most of the CSR related studies in the management area have focused on CSR effects on individual stakeholders such as the shareholder, the employee, and the consumer. Second, it was difficult to find studies on the management aspect of CSR from both an effective and efficient perspective. Conclusions - To overcome these limitations of previous studies, several studies need to be conducted in the future. First, CSR research must be expanded into B-to-B businesses. Few studies try to figure out the effect of CSR on B-to-B businesses but only suggest the effect of CSR on B-to-B business conceptually. Therefore, empirical study needs to be conducted about CSR to show business performance in the B-to-B market. Second, the process of CSR must be developed on how to improve CSRs' effectiveness and efficiency. Finally, a relationship between a company and individual stakeholders needs to be revised using stakeholders' multiple identities.

Transition to Sustainable Socio-technical System and Backcasting: The case of sustainable transportation, foods, household system transition in the Netherlands (지속가능한 사회기술시스템으로의 전환과 백캐스팅: 네덜란드의 지속가능한 교통.식품.가정 시스템 전환 사례를 중심으로)

  • Seong, Ji Eun;Jung, Byung Kul;Song, Wi Chin
    • Journal of Science and Technology Studies
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    • v.12 no.2
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    • pp.81-116
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    • 2012
  • Transition toward sustainablity being in progress in a variety of areas including climate, energy, household, transportation. This study analyzed system transition and backcasting of its management with case of sustainable transportation, foods, household system transition in the Netherlands. Backcasting has become a popular approach for sustainability taking a more reflexive perspective and looking back to the participatory experiments. In the Netherlands, participatory backcasting utilized as s innovative approach for long-term strategy for sustainability, based on stakeholder involvement, construction of normative sustainable futures, stakeholder leaning. In this study, we can be understood that transition management requires the participation and contribution of business, government, research and the public & public interest groups and backcating is tool leading to a sustainable future vision, stakeholder involvement. To create a new path toward sustainablity, it requires integrated consideration of related policy perspectives and participatory backcasting aiming at system innovations for influencing transitions.

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Performance Evaluation Model for Public-Private Partnership Projects - with Reference to BTO (Build-Transfer-Operate) Road Projects - (민간투자사업 성과평가 모델 개발 및 적용 - 도로 부문 사업을 중심으로 -)

  • Park, Hyeon;Park, Inseok;Lee, Shin
    • Korean Journal of Construction Engineering and Management
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    • v.19 no.2
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    • pp.83-95
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    • 2018
  • The aim of this paper is to develop a performance evaluation model for PPP (Public-Private Partnership) projects that appropriately reflects the important traits that are unique to PPP projects. To this end, 1) it defines a set of distinct perspectives involved in the PPP projects and their associated success factors that might differ amongst the perspectives; 2) it identifies the key performance indicators and suggests the performance evaluation criteria for each indicator; and 3) it builds a performance evaluation model by matching the success factors from each perspective with performance measure criteria as well as applies the model to the two selected BTO road projects in Korea. The process of model construction and its application confirms significant differences between the main stakeholder perspectives typically involved in PPP projects, which highlights the need for an evaluation model tailored for PPP projects by taking into account the distinct perspectives. The results from the PPP evaluation model developed in the study is compared against the results from the existing ex-post evaluation model for construction projects in general. The former shows a closer match with the results from the user satisfaction survey conducted. This new evaluation framework and the performance indicators entailed in it permits a balanced evaluation of PPP projects as it takes into account different perspectives involved in PPP projects as well as an understanding of the factors affecting the success of PPP projects. While the construction of the model is based on transport projects, it is applicable to different types of PPP projects through variation with the weight allocation amongst different success factors and/or additions or other adjustments to the performance evaluation criteria as required.

Contextual Models of Business Application Software Architecture

  • Koh, Seokha;Ji, Kyoung-Sook
    • Journal of Information Technology Applications and Management
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    • v.20 no.3
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    • pp.1-18
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    • 2013
  • Software architecture is the blueprint for a software system and should provide consistent guidelines for design, implementation, and maintenance throughout the entire lifecycle of the system. Components, interactions between the components, well-formed structure, reasons, and various perspectives reflecting various stakeholders' concerns changing through the phases of software lifecycle are the key elements of software architecture. The architect identifies and engages the stakeholders, understands and captures stakeholder's concerns including those regarding life cycle, and lets the concerns reflected in the architecture. To do so, architect should take into consideration various contextual elements regarding the system too. We make an extended list of the elements, especially those of business application software architecture, that the architect should take into consideration and construct a model of the relationships between the elements.