• 제목/요약/키워드: Stakeholder's Needs

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An Exploratory Analysis on Strategic Changes of Furniture Retailer: Focusing on IKEA and Hanssem in Korea

  • Kim, Byoung-Goo
    • 유통과학연구
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    • 제16권12호
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    • pp.33-45
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    • 2018
  • Purpose - This study analyzes how Hanssem, which ranks first in domestic market in the furniture industry, responds to the expansion of IKEA, a large overseas furniture maker, and investigates the recent strategic changes of Hanssem and IKEA. Research design, data, and methodology - As a research method, a general method of case studies, literature research, is carried out through academic research results, reports, articles, and statistics. In addition, methods such as field observation and interview with stakeholder were performed to collect in-depth understanding and information about the companies. Results - Along with its core competences, Hanssem has pursued strategic changes to compensate for its weaknesses. IKEA has also used a variety of strategies changes to match the situation in Korea. Conclusion - Both companies have properly balanced localization elements and standardization strategies that value the needs of local consumers. In particular, Hanssem has implemented various strategies based on its core competence in response to IKEA's strategy. In addition, Hanssem and IKEA are actively managing and have good performance not only in Korea but also in foreign markets.

국제환경경영 표준화와 환경라벨링의 동향 (International Standardization Analysis for Environmental Management and Labelling)

  • 조재립
    • 품질경영학회지
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    • 제23권4호
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    • pp.180-189
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    • 1995
  • Today, as globalization continues and international trading blocks are formed, world markets are intensely competitive and abound in product variety, volume, complexity and environmental management. Specifically, green consumer's needs and expectations are changing and diversifying, resulting in a changed global environment for industry. Due to these changes, domestic companies are striving to achieve the Environmental Management System (ISO 14000) certification. This is considered a basis step in meeting the guiding principle and practice of ISO/TC 207/SC 3 resolution. In this paper, we will present three type(I, II, III) of Environmental Labelling programs to build a model for environmental management system by analysing practitioner and stakeholder. After companies establish an ISO 9000 quality system these companies should focus on improve toward their own Environmental Labelling program and continue to build ISO 14000.

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산학협력: 대학의 새로운 역할 (University Industry Cooperation: New role of university)

  • 김종진;최종인
    • 한국산학기술학회논문지
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    • 제6권6호
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    • pp.461-467
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    • 2005
  • 대학의 역할이 인력공급자에서 수요자로까지 확대되고 있다. 대학의 사명 또한 강의, 연구에서 더 나아가 기업가정신으로 확대되고 있다. 이처럼 산학협력에 대한 요구만큼이나 양자간 문화적 차이로 인한 여러 가지 문제점도 나타나고 있다. 대학이 성공적인 산학협력을 수행하려면 여러 주체들, 즉 '이해관계자'에 대한 이해가 필요하다. 대학들은 똑같은 협력이 아니라 업체의 규모를 고려한 협력이 필요하다. 성공적인 혁신클러스터내 대학들이 협력 모습에서 핵심요인을 살펴보고, 변화하는 연구자와 리더의 모습을 추적하여 대학의 새로운 협력의 특성이 무엇인지를 살펴보았다.

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산촌 이해관계자 의견 수렴을 통한 산림치유마을 조성방안 연구 (A Study on the Development of Forest Healing Village Based on the Survey on the Stakeholder Perception)

  • 정미애;서정원
    • 농촌계획
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    • 제22권3호
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    • pp.11-19
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    • 2016
  • The purpose of this study was to develop the strategy on activation of village by forest healing. Researcher conducted the questionnaire survey for forest healing village development to classify the mountain's characteristics by the three factors(linkage resource, program, facilities). In result, village characteristics were divided into two types: single element outstanding type(resource), complex element outstanding type(resource+program, resource+facilities). The development of forest healing village have to focused on the forest healing service recipient and mountain village characteristics. In conclusion, relationship between forest healing recipient and mountain characteristics was as follows: single type (resource) - public; complex type (resource+program) - chronic disease, social vulnerable people; complex type (resource+facilities) - severe disease. The detailed guideline for forest healing village needs to be established according to the mountain characteristics.

For the Acquisition of Customers' Emotional Elements in the Service Design by SOMC: Simultaneous Observation Method based on Cooperation

  • Seo, Mi-Young;Lee, Eun-Jong
    • 대한인간공학회지
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    • 제31권1호
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    • pp.23-32
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    • 2012
  • Objective: This research proposes a methodology, which validates a grasp of the customers' emotions in the service design area. Background: As the era of service design has taken its approach, the need for a deliberate design that would reflect the customer's experience had emerged in the area of service. Therefore, a variety of methodologies has been adopted in the field of service design with the purpose of discovery of the customers' needs. Even though the importance of an emotion-sentient research of a service experience increases, its research progress remains to be inadequate in comparison to all the other areas. Method: Having had taken some resources from the emotional studies under other areas of expertise as a base, the concept of volatility of emotions has been introduced as the core element of this research, further followed by an elaboration of its special characteristics. The observation technique under Stakeholder's system: SOMC(Simultaneous Observation Method based on Cooperation) has been proposed in this study as it presents an effective way to grasp the concept of volatile emotions in contrast to the previously existent types of methodologies. Results: The SOMC rather supplements the existing research methods than substitutes the previous ones. In other words, although the existing research system allowed emotion detection, it was difficult to capture the change of momentary and fickle emotions. On the opposite, the SOMC provides a condition allowing a sufficient grasp of the customer's emotions and facilitates emotional capture. Conclusion: For that reason, it is hoped that this piece of research represents a valuable and effective approach in terms of grasping the true needs of the customers on the emotional level, which will in its turn contribute to the improvement of the service quality in the midst of a complicated service condition. Application: Moreover, the purpose of this research is that in its outcome it may serve as a sufficient contribution to the area of emotional studies within the field of service design.

시스템엔지니어링 기술 프로세스를 적용한 지속 가능 평가모델 설계 연구 : 모바일 산업 중심으로 (A Study on the Design of Sustainability Evaluation Model Applied to Systems Engineering Technical Process : Focused on the Mobile Industry)

  • 김상진;차우창
    • 시스템엔지니어링학술지
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    • 제17권2호
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    • pp.9-22
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    • 2021
  • A study on the sustainability evaluation of the requirements of the mobile industry closely related to the human factor was needed. We conducted the sustainability evaluation of the mobile industry using a quantitative evaluation method with the AHP tool and a qualitative evaluation method reflecting the technological age flow of the philosophical thoughts to improve the reliability of the evaluation results of the model verification. And this evaluation is to evaluate the consistency of the connection between the national sustainability and the mobile industry. In order to draw the conclusion of the relevance, the team member Delphi 5-point scale was used. As a result, the priority was confirmed in the national sustainable development indicator and mobile industry indicator. Quantitative and qualitative evaluation was applied to the discontinued model of mobile to derive insufficient indicators, and it was confirmed that if the indicators were improved and reflected, it would be sustainable. And in order to secure reliability and accuracy, we made a proposal to apply the systems engineering process to the development of the model evaluation field. The systems engineering technology process meets the needs and requirements of stakeholders throughout the lifecycle and it is suitable for the development model of the industry's sustainability assessment.

객체 지향적 방법론을 활용한 무기체계 요구사항 관리 (Requirements Engineering & Management by the Object Oriented Methodology in the Weapon system)

  • 최성규;최은하
    • 융합보안논문지
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    • 제13권3호
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    • pp.55-62
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    • 2013
  • 시스템엔지니어링은 오늘날의 기업에 무척 중요하며 요구공학은 전반적인 과정상 중요한 단계이다. 요구공학은 고객으로부터 요구사항을 도출하고 문서화하는 것으로 시스템 개발의 첫 번째 단계이며, 시스템을 설계 제작하고 시험하고, 운영 유지하는 모든 과정이 요구사항에 관련되어 있어 프로젝트 성공의 매우 중요한 사항으로 평가된다. 프로젝트 성공을 위해 빈약한 요구사항을 최소화하도록 객체 지향 요구공학이 제안되어 졌다. 객체 지향 요구공학은 요구사항 각각에 대하여 기능성은 물론 제품과 프로세스에 대한 정보를 통합하여 관리하는 접근방식이다. 본 논문은 객체 지향적 요구사항 관리의 모범인 OCH(Operations Concept Harbinger)의 개념 적용을 통하여 사용자 요구 수집단계에서 다양한 이해관계자의 의견을 동시에 통합적으로 수렴하여 사용자 요구를 요구사항으로 전환하고 요구사항별로 추적함으로써 무기체계 획득을 위한 정확한 요구사항 개발과 관리를 가능케 하고 사용자 요구누락 및 왜곡을 방지하며 통합적 프로젝트 관리가 가능토록 제안하는 것이다.

도시철도표준화사업에서 시스템개발 산출물로부터 시스템 요구사항 도출 방안에 관한 연구 (On the Derivation of System Requirements from the Artifacts of the System Development in the Urban Transit Standardization Program)

  • 최상욱;이재천;이우동;정종덕
    • 한국철도학회:학술대회논문집
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    • 한국철도학회 2010년도 춘계학술대회 논문집
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    • pp.1791-1797
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    • 2010
  • The Urban Transit Standardization Program has been supported by the Ministry of Land, Transport and Maritime Affairs. The Program consists of dozen or more projects and thus is quite complex, which implies that the program success heavily depends upon the effective management of various artifacts during the development. Particularly, in the complex systems development, developing and managing requirements is very important throughout the whole system life cycle. The requirements can be the basis of the design changes to be made later as well as the test and evaluation to be performed in the subsequent stages of the systems development. As such, the derivation of the system's requirement based on the needs from the customers, or stakeholder in a broad sense must be done properly. In particular, notice that the system is being developed but the system requirements are not fully available for some reasons. To complement this situation is the purpose of the study. To derive proper requirements effectively in the process of development, this paper proposes to draw up scenario using the output of the system under development and to utilize the use case diagrams and operational scenarios.

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An Intelligent Exhibition Rule Management System using PMML

  • Moon, Hyun Sil;Cho, Yoon Ho;Kim, Jae Kyeong
    • Asia pacific journal of information systems
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    • 제25권1호
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    • pp.83-97
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    • 2015
  • Recently, the exhibition industry has developed rapidly with the development of information technologies. Most exhibitors in an exhibition plan and deploy many events that may provide advantages to visitors as a method of effective promotion. The growth and propagation of wireless technologies is a powerful marketing tool for exhibitors. However, exhibitors still rely on domain experts who are costly and time consuming because of the manual knowledge input procedure. Moreover, it is prone to biases and errors and not suitable for managing fast-growing and tremendous amounts of data that far exceed a human's ability to comprehend. To overcome these problems, data mining technology may be a great alternative, but it needs to be fit to each exhibition. This study uses data mining technology with the Predictive Model Markup Language (PMML) to suggest a system that supports intelligent services and that improves stakeholder satisfaction. This system provides advantages to the exhibitor, show organizer, and system designer, and is first enhanced by integrating data mining technologies through the knowledge of exhibition experts. Second, using the PMML, the system can automate the process of applying data mining models to solve real-time processing problems in the exhibition environment.

Development of Mission and Vision of College of Korean Medicine Using the Delphi Techniques and Big-Data Analysis

  • Yeo, Sanghee;Choi, Seong Hun;Chae, Su Jin
    • 대한한의학회지
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    • 제42권4호
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    • pp.176-184
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    • 2021
  • Objectives: The purpose of this study is to introduce the procedures and methods for mission and vision development at a College of Korean Medicine (CKM), which established its mission and vision using Delphi techniques and big data analysis on various members and stakeholders. Methods: A total of 754 participated in the Delphi survey. A Delphi survey was conducted with professors, students, parents, and alumni stakeholders to establish Daegu Haany University CKM's mission and vision. The data were analyzed through content analysis and big data analysis of keywords. Results: As a result of the study, the most important keywords to be included in the mission and vision were "professionalism" and "morality." Included in the mission were the concepts of "morality" and "professionalism," which were emphasized by the four groups. All surveyed stakeholders regarded "scientific," and "global" as important themes to be included in the vision. Conclusions: The present study confirmed that there were themes commonly prioritized by all stakeholders for college mission and vision, and a difference in demand for educational goals between professors and students was also affirmed. Therefore, institutions of higher learning should develop their mission and vision by appropriately reflecting the needs of the interest groups.