• Journal of Korean Library and Information Science Society
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• v.52 no.3
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• pp.157-175
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• 2021

The purpose of this study is to investigate the service quality of special libraries using Importance-Performance Analysis (IPA) method. This study also applied the working year factor to IPA model for establishing more improved library service strategies. A total 127 library users who work in governmental policy or research institutions in South Korea participated in this study. This study conducted regression analysis to compare with the results of IPA. The results of survey revealed that special library users had high expectation for library services, but they perceived the performance of the library service as insufficient. Special library users assessed that the information services of libraries were well provided but required additional efforts in services related with space and provided by librarian. Interestingly, when the library services were measured by working years, special library users who have worked for more than eight years were generally satisfied with library services with no "possible overkill" services, but users with less than three years working experience particularly expressed dissatisfaction with the service provided by librarians. The results of regression analysis supported the results of IPA. Finally, this study provides several important suggestions for better special library service.

• Journal of Korean Library and Information Science Society
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• v.26
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• pp.205-234
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• 1997

Special Libraries are not the organizations established and administered by the Library and Reading Promotion Law, but the ones organized to provide necessary knowledge and information required in the works performed by the staff of organizations. The goal of special libraries is to provide the information and materials required by the parent organizations, preferably, at the right time and in the right form. In accordance with the specialization of social structure, the number of special library has been increasing. Especially, industries need industrial information in their introduction of new management techniques and in the processes of technical development, so special libraries attached to industries have remarkably been increased. Special libraries, along with academic libraries, are the organizations providing necessary materials for the specialists who are producing knowledge of every field in the society. However, apart from academic libraries, the organizations, manpower, works, collections and services of special libraries have not been properly investigated and known. This research has tried to identify if those factors are provided for propose services. The result shows which factors are fulfilled enough or which ones need enforcement.

• Journal of the Korean Society for Library and Information Science
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• v.52 no.2
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• pp.5-25
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• 2018

This study is a broad examination researchon LIS students' perception about public library's subject special services and subject special librarian. Students majoring in Library and Information Science as respondents, it examined the recognition level of subject special services and subject special librarian, cognition level of necessity, competencies of subject special librarians and students and opinions on special status system of subject psecial librarians. Main factors shown in the results include the the level of students' understanding and necessity of subject special services and subject special librarian, students' willingness to work as a subject special librarian, the willingness to put additional effort into equip themselves with competencies as subject special librarians. There were respondents who have equipped competencies as subject special librarians through courses provided by the department of Library and Information Science and school curriculum but have not done anything further. Respondents responded that there is a need to systematize special status system of subject special librarian and that subject specialty is important in implementing subject special services but that there is a lack of subject specialty. Based on the research results, this study suggests that there is a need to put more emphasis on developing curriculum that can help overcoming difficulties faced by students majoring in Information Sciecne and help them become competent subject special librarians.

• Journal of Information Management
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• v.43 no.1
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• pp.1-22
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• 2012

The standard of library is to provide the mission and goals, user services, and operations management of the library. Also, it is can be used as a tool that evaluate a various services and programs of the library. However, library standard of domestic does not reflect a realistic situation of special libraries, therefore it should be revised immediately. In this study, I analyzed the international trend of special library standards in major countries, and compared the legal and recommended standards, and evaluation indicators in Korea. As a result, revised directions of new standard have been proposed. Proposed directions will contribute in revising the special library standard of Korea.

• Journal of Korean Library and Information Science Society
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• v.23
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• pp.147-182
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• 1995

Marketing technique is used as effective management tool in library. The small size of the user group in special libraries provides good condition for marketing. Special libraries can accomplish the goals and objectives with using marketing technique. The purpose of this study is to examine key concepts and activity procedures of marketing, and marketing mix 4'P, and to suggest the information services which can be used in developing marketing strategies of special libraries. The conclusions are summarized as follows. 1. The key concepts and activity procedure of marketing for libraries consist of market segmentation, positioning, consumer analysis, marketing program and marketing audit. 2. The marketing mix 4P's that can be used in special libraries are examined. 3. The information services which can be used in marketing strategies are suggested.

• Journal of Korean Library and Information Science Society
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• v.44 no.4
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• pp.255-275
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• 2013

This study aims to examine the case of using the social network services in the korea library, and then search the type of social network services and the status of it's introduction. It is used to the study of the introduction and the invigoration of social network services on the compatible library. First, we extracted the list of four type's high level management libraries from 2010 to 2012. Second, we examined the website's homepage of the list of 32's university library, 41's public library, 40's school library, 9's special library. Third, the result of analysis identified the feature and difference of the using the social network services of these libraries. Fourth, on the base of the result, it suggested some items of introduction's issue and the directions of future research.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.26 no.2
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• pp.173-197
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• 2015

The purpose of this study proposes continuing education program development for disability services librarian training. To this end, there was researched and analysed the Curriculum for the librarian disability service training courses and the library services with disability and LIS curriculums in abroad and domestic. Based on the research results obtained by the more comprehensive study developed a model for continuing education programs to strengthen disability services librarian competencies. Models were divided program is being offered to Track 1, 2. There are Education types which are organized cyber-shaped form of education training, set-type training, and was organized in blended learning.

• Journal of Information Management
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• v.32 no.3_4
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• pp.56-72
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• 2001

Special libraries have purchased materials in only one or two specific subject areas which their mother institutions are concerned. Therefore, special libraries need to develop a well-defined collection development policy for themselves. Special libraries purchase items that are frequently used by their users, and provide access to low-use titles through document delivery services. It is a reasonable solution that the library should Join the cooperative special libraries' association which provides document delivery services in Korea. It is because special libraries' association has achieved document delivery service successfully, when compared with the general(non-special) libraries association. It is expected that special libraries' association can do cooperative acquisition better than other groups.

• Journal of Korean Library and Information Science Society
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• v.41 no.1
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• pp.99-120
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• 2010

The purpose of this study is to introduce the Podcast's concept, to perform the theoretical research of Podcast services based on Web 2.0, to analyze the application cases of Podcast for academic and public library services in USA, and to propose the proper application programs of Podcast in Korean academic & public libraries. As the results of this study, through the Podcast, the public libraries have served these : library & events introduction, user instruction, community news, special lecture, storytelling, library tour, etc, and the academic libraries have served these : special topic librarian introduction, special lectures, seminar, forum, addition to library tour. The results of this study will give the good examples for planning Podcast programs in Korean academic & public libraries.

• Journal of Korean Library and Information Science Society
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• v.30 no.3
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• pp.385-404
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• 1999

Librarians, who work for University libraries in Korea experience a lot of confusion and difficulties because of rapidly-changing technological conditions and under-developed understanding of the University Libraries' full potential on the part of the users. I present the concept of 'Subject Services' as an approach which librarians could use to overcome these difficulties in their own way. The 'Subject Services' refers to the 'subjectized' collection development and reference services, which can more specifically address the users' needs. To make this idea more concrete, I selected Pusan National University Library as the case of my qualitative research. And I made use of various research techniques such as 'participant observation' and 'ethnographic interview'. After looking into the case library in depth, I found that the concept of 'Subject Specialist'. a person who has double master's degrees including that of library and information science, is more suitable to the University Libraries in Korea at the present developmental stage. At the end of this article, propose that the development of Core Collections, the improvement of subject-oriented reference services and the continuing education of librarians should be emphasized.