• Title/Summary/Keyword: Software service

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A Study on Economy Effects of ICT Industry on Transportation Industry -For Convergence of ICT and Transportation- (정보통신산업이 운송산업에 미치는 경제적 효과에 관한 연구 -정보통신과 운송의 융합을 위한-)

  • Shin, Yong-Jae;Choi, Sung-Wook
    • Journal of Digital Convergence
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    • v.13 no.8
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    • pp.321-329
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    • 2015
  • This study investigates effects of hardware and telecommunication and software service divided by ICT service on each 5 transportations to explore convergence of ICT and Transportation. Research models are production inducing effects, Added Value inducing effects of Demand-Driven model and Shortage cost effects of Supply-Driven model by using data for 2010~2012 of Input-Output Table. Results are that network and software service effects are more impact than hardware effects on transportations. Especially, hardware is impacted heavily on production inducing effect, telecommunications and software services has had a significant impact on the production inducing effect and Shortage cost effects. In addition, by each detail the transportation industries, packages and other transport and road transport is influenced greatly from ICT. On the other hand, rail and water transport are relatively lower impact by ICT, However, the effects of rail and water transport by ICT is grater than investment ratio of ICT. As a result, increasing investment in the ICT services could contribute to development of rail and water transport development.

Analysis of Customer Evaluations on the Ethical Response to Service Failures of Foodtech Serving Robots (푸드테크 서빙로봇의 서비스 실패에 대한 직업윤리적 대응에 대한 고객 평가 분석)

  • Han, Jeonghye;Choi, Younglim;Jeong, Sanghyun;Kim, Jong-Wook
    • Journal of Service Research and Studies
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    • v.14 no.1
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    • pp.1-12
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    • 2024
  • As the service robot market grows among the food technology industry, the quality of robot service that affects consumer behavioral intentions in the restaurant industry has become important. Serving robots, which are common in restaurants, reduce employee work through order and delivery, but because they do not respond to service failures, they increase customer dissatisfaction as well as increase employee work. In order to improve the quality of service beyond the simple function of receiving and serving orders, functions of recovery effort, fairness, empathy, responsiveness, and certainty of the process after service failure, such as serving employees, are also required. Accordingly, we assumed the type of failure of restaurant serving service as two internal and external factors, and developed a serving robot with a vocational ethics module to respond with a professional ethical attitude when the restaurant serving service fails. At this time, the expression and action of the serving robot were developed by adding a failure mode reflecting failure recovery efforts and empathy to the normal service mode. And by recruiting college students, we tested whether the service robot's response to two types of service failures had a significant effect on evaluating the robot. Participants responded that they were more uncomfortable with service failures caused by other customers' mistakes than robot mistakes, and that the serving robot's professional ethical empathy and response were appropriate. In addition, unlike the robot's favorability, the evaluation of the safety of the robot had a significant difference depending on whether or not a professional ethical empathy module was installed. A professional ethical empathy response module for natural service failure recovery using generative artificial intelligence should be developed and mounted, and the domestic serving robot industry and market are expected to grow more rapidly if the Korean serving robot certification system is introduced.

An Underlying Research for Developing VOD Service using Feature-Oriented Analysis Model (피처지향 분석모델을 적용한 VOD 서비스 개발을 위한 기반연구)

  • KO, Kwangil
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.18 no.7
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    • pp.26-32
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    • 2017
  • VOD (Video-On Demand) Services are considered to be one of the most successful data broadcasting services, along with Electronic Program Guides (EPGs). In particular, VOD services provide supplementary revenue for broadcasting companies in addition to the existing subscription fees and advertisement-based revenue. Therefore, each broadcasting company has developed its own VOD service and constantly seeks to improve it. This leads to the development of new VOD services, so developers are considering ways to effectively handle the frequent development needs. In this background, we conducted underlying research to apply the feature-oriented analysis model to the development of VOD services. The feature-oriented analysis model used in this study is the Feature-Oriented Domain Analysis (FODA) one developed by SEI of Carnegie Mellon University. FODA provides a tool for specifying the feature model of a software domain, based on which the developers can determine the configuration of the software with the customers. This study developed a feature model of the VOD service domain and devised the functionalities and test cases in an integrated manner with the feature model. Additionally, we proposed a VOD service development process utilizing the feature model, function specification, and test cases.

A SOA-based Dynamic Service Composition Framework using Web Services and OpenAPIs (웹 서비스와 OpenAPI를 사용한 SOA 기반 동적 서비스 합성 프레임워크)

  • Kim, Jin-Han;Lee, Byung-Jeong
    • Journal of KIISE:Software and Applications
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    • v.36 no.3
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    • pp.187-199
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    • 2009
  • With the advent of Web 2.0, OpenAPIs are becoming an increasing trend to emphasize Web as platform recently. OpenAPIs are used to combine services and generate new services by mashup. However because the standard documents for OpenAPIs do not exist, it may restrict the use of OpenAPIs. Previous studies of OpenAPIs mashup have been limited to tool design or language definition for service combination rather than dynamic composition. On the other hand, Web services that are a software technology implementing SOA provide standard documents such as WSDL to explain each service, UDDI to register it, and SOAP to transfer messages. Thus Web applications can interpret and execute services by using these technologies. Recent works have also been performed to provide semantic features and dynamic composition for SOA. If a dynamic and systematic approach is provided to combine Web services and OpenAPIs, Web applications can provide users with diverse services. In this study, we present a SOA based framework for mashup of OpenAPIs and Web services. The framework supports dynamic composition of OpenAPIs and Web services, where the process of composite services is described in OWL-S. A prototype is provided to validate our framework. The framework is expected to add diversity to typical Web services.

Software Architecture of IEEE1394 Based Home Network for Guaranteeing Real-Time Characteristics of Isochronous Service and Event (IEEE1394 기반의 홈 네트웍에서 이벤트와 등시성 서비스의 실시간성 보장을 위한 소프트웨어 구조)

  • Park, Dong-Hwan;O, Bong-Jin;Gang, Sun-Ju
    • The KIPS Transactions:PartA
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    • v.9A no.2
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    • pp.181-190
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    • 2002
  • IEEE1394 is a de facto standard for the home network interfaces of digital multimedia home devices including digital A/V systems, digital camcorders, and PCs. Recently, it has been used in applications to guarantee the real-time characteristics such as home automation system and IICP (Instrument and Industrial Control Protocol). In order to guarantee real-time requirements in these IEEE1394-based real-time applications, this thesis proposes the software architecture of an IEEE1394 based home network that supports the guarantee for service's react-time characteristics. The proposed architecture has a real-time IEEE1394 device driver and event service architecture for guarantee real-time characteristics. The real-time device driver supports priority-based queueing of packets and mechanism to reduce the interrupt latency time in ISR. The event service architecture supports a real-time events delivery based on home network service using real-time event channel. This architecture can accommodate the real-time requirements of various applications and services such as digital multimedia services with QoS guarantees. home automation system required real-tine characteristics.

A Quantitative Analysis of the Cyclomatic Complexity of the Web Software (웹 소프트웨어의 순환복잡도에 대한 정량적 분석)

  • Kim, JeeHyun
    • Journal of the Korea Society of Computer and Information
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    • v.19 no.2
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    • pp.183-191
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    • 2014
  • In this study Cyclomatic Complexity of Web Software has been analyzed quantitatively by correlation between complexity and Number of Classes(NOC), and Number of Methods(NOM) which are object oriented programming measures. Based on the frequency distribution of complexity, NOC and NOM of software at the Web environment, correlation between complexity threshold and NOC threshold, and NOM threshold has been measured and more than 4,000 ASP files of 10 Web real projects have been used as the sample. The empirical result shows that NOC threshold is 21, NOM threshold is 40 and complexity threshold is 68 as high value, and 8 projects among of 10 except 2 projects with especially high frequency distribution shows that NOC threshold is 12, NOM threshold is 21 and complexity threshold is 52 with relatively low value, so correlation has been found out as exists. And also 8 projects with low threshold of complexity, NOC and NOM were internal management software, and the other 2 projects were external sales service software, Number of Classes and Number of Methods can be defined at the design stage according to business properties, and also the complexity can be estimated in order to improve the software quality.

Facilitating Web Service Taxonomy Generation : An Artificial Neural Network based Framework, A Prototype Systems, and Evaluation (인공신경망 기반 웹서비스 분류체계 생성 프레임워크의 실증적 평가)

  • Hwang, You-Sub
    • Journal of Intelligence and Information Systems
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    • v.16 no.2
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    • pp.33-54
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    • 2010
  • The World Wide Web is transitioning from being a mere collection of documents that contain useful information toward providing a collection of services that perform useful tasks. The emerging Web service technology has been envisioned as the next technological wave and is expected to play an important role in this recent transformation of the Web. By providing interoperable interface standards for application-to-application communication, Web services can be combined with component based software development to promote application interaction both within and across enterprises. To make Web services for service-oriented computing operational, it is important that Web service repositories not only be well-structured but also provide efficient tools for developers to find reusable Web service components that meet their needs. As the potential of Web services for service-oriented computing is being widely recognized, the demand for effective Web service discovery mechanisms is concomitantly growing. A number of public Web service repositories have been proposed, but the Web service taxonomy generation has not been satisfactorily addressed. Unfortunately, most existing Web service taxonomies are either too rudimentary to be useful or too hard to be maintained. In this paper, we propose a Web service taxonomy generation framework that combines an artificial neural network based clustering techniques with descriptive label generating and leverages the semantics of the XML-based service specification in WSDL documents. We believe that this is one of the first attempts at applying data mining techniques in the Web service discovery domain. We have developed a prototype system based on the proposed framework using an unsupervised artificial neural network and empirically evaluated the proposed approach and tool using real Web service descriptions drawn from operational Web service repositories. We report on some preliminary results demonstrating the efficacy of the proposed approach.

A Study on the Menu Planning Program by Food Exchange Group (식품교환군을 이용한 식단 작성 프로그램 개발에 대한 연구)

  • kang, Hyeon-Ju;Kim, Kyung-Ja;Kim, Il
    • Journal of Nutrition and Health
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    • v.31 no.7
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    • pp.1192-1205
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    • 1998
  • The purpose of this study was to develop a software system for computerized menu planning program by food exchange group. In this research, Powerbuilder 5.0 was used. This study provides food service manegers with more effective manegement system and scientific menu. Software programs developed in this study were summerized as follows : 1) Programs for outputing standard amounts of the exchange food groups fir calories. 2) Programs for inputing the cooking type code, the food code and the food amount of the menu. 3) Programs for outputing distribution of the exchange food groups of the computerized menu. 4) Programs f0r calculating the price of each food and menu. 5) Programs for calculating the nutrient contents of each food and menu. 6) Programs for calculating fatty acids of dietary intake. 7) Programs for calculating PUFA : MUFA : SEA ratio and $\omega$$_{6}$ : $\omega$$_{3}$ ratio and evaluating the status of dietary intake. 8) Programs for inputing the purchasing amount of food. 9) Programs for outputing the menu table. 10) Programs for inputing and modifing the cooking types in the cooking types file. 11) Programs for inputing and modifing the prices in the food prices file.e.

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ISV's Patent Protection, Downstream Capability and Product Portfolio to Join Platform Ecosystem (독립 SW기업의 플랫폼 생태계 참여 결정요인 연구)

  • Lim, Geun Seok;Ji, Yong Gu
    • The Journal of Society for e-Business Studies
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    • v.27 no.1
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    • pp.43-62
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    • 2022
  • This paper is a study to analyze when ISV(independent software company) has more active participation in the platform ecosystem. According to previous studies, companies are active in technological innovation when they can appropriate the outcome of innovation and when they have complementary assets (marketing, manufacturing capabilities, etc.) that can convert the innovation into value. The effect of these two conditions to join platform ecosystem is investigated. The duplication between the ISV's product portfolio and platform service is also included as an independent variable. The two sample groups are composed of independent SW companies that signed a partner agreement with platform companies and non-participating companies in the platform. As a result of empirical study, it is found that the patent rights do not affect participation in the platform. The ISVs might have believed that the benefits from cooperation with platform companies are greater than the risks of exposure to innovative technologies and unique Biz models. On the other hand, downstream's capability and the duplication of product portfolio affect participation in the platform. If ISVs have the downstream capability to transform cooperation into value creation, ISVs are actively participating in the platform. In addition, cooperation is active when the product portfolio is complementary to platform service rather than competition. This study is the empirical study of open innovation between Korean independent software companies and digital platform companies. There are similar prior studies abroad, but there are no similar studies in Korea. It is meaningful in that the determinants of platform ecosystem participation were investigated through empirical analysis by composing a sample group of companies participating in the platform ecosystem and companies not participating in the platform ecosystem.

Development of Metrics to Measure Reusability Quality of AIaaS

  • Eun-Sook Cho
    • Journal of the Korea Society of Computer and Information
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    • v.28 no.12
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    • pp.147-153
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    • 2023
  • As it spreads to all industries of artificial intelligence technology, AIaaS equipped with artificial intelligence services is emerging. In particular, non-IT companies are suffering from the absence of software experts, difficulties in training big data models, and difficulties in collecting and analyzing various types of data. AIaaS makes it easier and more economical for users to build a system by providing various IT resources necessary for artificial intelligence software development as well as functions necessary for artificial intelligence software in the form of a service. Therefore, the supply and demand for such cloud-based AIaaS services will increase rapidly. However, the quality of services provided by AIaaS becomes an important factor in what is required as the supply and demand for AIaaS increases. However, research on a comprehensive and practical quality evaluation metric to measure this is currently insufficient. Therefore, in this paper, we develop and propose a usability, replacement, scalability, and publicity metric, which are the four metrics necessary for measuring reusability, based on implementation, convenience, efficiency, and accessibility, which are characteristics of AIaaS, for reusability evaluation among the service quality measurement factors of AIaaS. The proposed metrics can be used as a tool to predict how much services provided by AIaaS can be reused for potential users in the future.