• Proceedings of Korean Society of Archives and Records Management
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• 2019.05a
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• pp.51-54
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• 2019

The transition of the central government system to the cloud-based infrastructure is being conducted as the National Information Resources Service (NIRS, Ministry of the Interior and Safety) attempts government resource integration. In the early days, it was attempted as Infrastructure as a Service (IaaS) for cloud service for HW, but now it is being converted to Software as a Service (SaaS) for ordinary service. General tasks of the system are document creation for government service as well as public records management. To this end, government cloud systems were deployed to central government agencies from 2015 to 2018 and planned to be gradually deployed in 2018. Nowadays, records management is conducted with cloud RMS, the cloud RMS system is distributed to the central government from 2016 to 2018, and the dissemination to local government is scheduled to be carried out considering the adoption of On-Nara system.

• International journal of advanced smart convergence
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• v.10 no.3
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• pp.131-142
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• 2021

Recently, there has been an active service that provides customized news to news subscribers. In this study, we intend to design a customized news service system through Deep Learning-based Social Network Service (SNS) activity analysis, applying real news and avoiding fake news. In other words, the core of this study is the study of delivery methods and delivery devices to provide customized news services based on analysis of users, SNS activities. First of all, this research method consists of a total of five steps. In the first stage, social network service site access records are received from user terminals, and in the second stage, SNS sites are searched based on SNS site access records received to obtain user profile information and user SNS activity information. In step 3, the user's propensity is analyzed based on user profile information and SNS activity information, and in step 4, user-tailored news is selected through news search based on user propensity analysis results. Finally, in step 5, custom news is sent to the user terminal. This study will be of great help to news service providers to increase the number of news subscribers.

• The Journal of Asian Finance, Economics and Business
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• v.8 no.3
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• pp.1267-1274
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• 2021

This study aims to analyze the effect of corporate communication and service quality on loyalty mediating satisfaction. The population of this study is 384 Islamic bank customers in North Sumatra. This research is quantitative research using the survey method. The number of research samples was 384 customers. Characteristics of this research sample were (1) Savings customers who actively carried out transactions in Islamic banks (2) Savings customers who had used bank services for at least 1 year (3) Savings customers who used services directly and individually. The data analysis technique used in this study was the Partial Least Squares-Structural Equation Model (SEM-PLS) analysis technique, using Warp-PLS 3.0 software. This study investigates the largest Islamic banks in North Sumatra, namely Bank Syariah Mandiri, Bank BNI Syariah, and Bank BRI Syariah. The results show that company communication has a positive and significant effect on satisfaction, service quality has a positive and significant effect on satisfaction, company communication has a positive and significant effect on loyalty, service quality has a positive and significant effect on loyalty, satisfaction has a positive and significant effect on loyalty. There is also a significant effect of satisfaction on the relationship between company communication and loyalty, and the relationship between service quality and loyalty. This study contributes to Islamic banking to increase customer loyalty.

• The Journal of Asian Finance, Economics and Business
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• v.8 no.1
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• pp.927-938
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• 2021

Small and Medium Enterprises (SMEs) is one of several activators that drives the economy of Indonesia because SMEs provide jobs, increase Gross Domestic Product (GDP), and assure the delivery of products and services. However, Indonesian SMEs are not very competitive in the industrial world, and one of the causes is the low quality of products that undermine customer satisfaction. There are several factors presumed as influencing customer satisfaction, which among others include product knowledge, service quality, and competitive advantage. The objective of this research is to reveal the contribution of product knowledge and service quality to customer satisfaction with competitive advantage as the mediation variable. This research used a quantitative approach. The causal relationship across variables was examined with Structural Equation Modeling-Partial Least Squares (SEM-PLS). The sample of this research involved 140 respondents. Data was collected through a questionnaire and the items in the questionnaire were processed with a software called SmartPLS version 3.3.2. Results of this research indicate (1) product knowledge and service quality can increase competitive advantage and customer satisfaction in East Java SMEs; (2) competitive advantage can act as a mediator in the effect of service quality on customer satisfaction (3) product knowledge can increase customer satisfaction but the increase is not significant statistically.

• The Journal of Asian Finance, Economics and Business
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• v.9 no.6
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• pp.373-380
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• 2022

Today, customer satisfaction is the most important issue for Vietnamese banks. There are numerous factors that influence bank customers' satisfaction. The study investigates the factors that influence customer satisfaction with deposit services at the Vietnam Bank for Agriculture and Rural Development (Agribank) in Bac Giang province, Vietnam, and analyses the impact of each component. The authors used 5-point Likert scales to assess whether elements were related to the factors determining consumer satisfaction with Agribank's deposit service. To perform this study, exploratory factor analysis (EFA) and multiple regression were used to find factors determining customer satisfaction with Agribank services. Customers that use deposit services at Agribank in Bac Giang province, Vietnam, provided samples of 300 survey questionnaires for this study. SPSS software is used to examine the data. Customers' satisfaction with Agribank's deposit service is influenced by six factors, including reliability, responsiveness, service capabilities, empathy, tangible means, and service price, according to the study. This finding also offers some recommendations for improving service quality in local Vietnamese banks to gain a competitive advantage.

• Annual Conference of KIPS
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• 2009.11a
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• pp.895-896
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• 2009

본 논문에서는 이동형 개인 맞춤 SW 플랫폼인 YouFree에서 동작하는 웹 기반 SW의 개발과 배포를 지원하는 시스템을 설계하고 구현하였다. 개발 시스템은 YouFree의 콘텐츠를 접근하고 조작하는 API와 자바스크립트로 구성된 웹 사용자 인터페이스를 편리하게 개발할 수 있는 UI 자동 생성 기능을 제공한다. 배포 시스템은 개발된 웹 기반 SW 패키지를 설치하고 제거하는 기능뿐만 아니라 의존성 있는 패키지가 함께 설치되는 기능과 새 버전의 패키지를 업그레이드 할 수 있는 기능을 지원한다.

• International Journal of Internet, Broadcasting and Communication
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• v.15 no.4
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• pp.1-8
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• 2023

This paper analyzes the trends of identification proofing services(PIPSs) to identify and authenticate users online and proposes a method to improve PIPS based on alternative means of resident registration numbers in Korea. Digital identity proofing services play an important role in modern society, but there are some problems. Since they handle sensitive personal information, there is a risk of information leakage, hacking, or inappropriate access. Additionally, online service providers may incur additional costs by applying different PIPSs, which results in online service users bearing the costs. In particular, in these days of globalization, different PIPSs are being used in various countries, which can cause difficulties in international activities due to lack of global consistency. Overseas online PIPSs include expansion of biometric authentication, increase in mobile identity proofing, and distributed identity proofing using blockchain. This paper analyzes the trend of PIPSs that prove themselves when identifying users of online services in non-face-to-face overseas situations, and proposes improvements by comparing them with alternative means of Korean resident registration numbers. Through the proposed method, it will be possible to strengthen the safety of Korea's PIPS and expand the provision of more reliable identification services.

• International conference on construction engineering and project management
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• 2024.07a
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• pp.247-254
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• 2024

To enhance the overall well-being of individuals, acquiring only a quantitative inventory of the individual infrastructure is insufficient and comprehending public perspectives on service levels and infrastructure needs is equally important. This study presents a model for infrastructure service quality that considers the various needs of residents. The study examined the significance and appropriateness of infrastructure service indices in determining the priorities and objectives of government investment in infrastructures. The primary objective was to construct and authenticate a multidimensional model of infrastructure service quality, building on the SERVQUAL framework established in 1988. A survey was distributed to individuals residing in Korea, and 12,500 completed questionnaires were collected. In this study, we conduct a path analysis to test our hypotheses using the AMOS software (version 29.0). The findings of the study indicate that residential satisfaction has a considerable impact on the quality of life. Additionally, this study indicates that the level of infrastructure performance in a residential area has a substantial impact on people's satisfaction with their housing. Furthermore, the findings indicate that it is crucial to address both the quantitative and qualitative dimensions of infrastructure simultaneously. Finally, the evaluation of the efficacy of infrastructure enhancement investments should consider the quality of the infrastructure services.

• International Journal of Knowledge Content Development & Technology
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• v.14 no.4
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• pp.85-99
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• 2024

The study examined perception of library personnel towards social media utilization for information service delivery in kwara state university library. It adopted the descriptive survey design with population consisting of 27 professional librarians in three selected university libraries in kwara State. Total enumerative sampling techniques were used because the population of the study is manageable by the researcher. Percentage and mean were used in analyzing the data. Primary data solicited would be cleaned, coded and entered into the Statistical Package for Social Sciences (SPSS) version 20 software for quantitative analysis. The findings of the study revealed the services rendered by library professional in university libraries in Kwara State, are Current Awareness Services (CAS), Photocopying services, Technical Services, Circulation/borrowing services, Internet services, and Bibliographic verification services. Majority of the respondent indicated Myspace, Google plus, Flickr, Telegram, Twitter, WhatsApp and Facebook are the social media platforms used for service delivery by librarians. Also, majority of the respondents in university libraries indicated Google plus, LinkedIn, Myspace, Skype, WhatsApp, Flickr, WeChat, Twitter and Facebook as social media space use for information service delivery effectively and Bandwidth problem, Limited fund, Lack of maintenance culture, Lack of Awareness, Copyright Issue, Technophobia are the major challenges inhibiting the use of social media for service delivery by the library staff. Lastly, the study concluded with recommendations.

• ETRI Journal
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• v.30 no.1
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• pp.47-58
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• 2008

In sensor networks, analyzing power consumption before actual deployment is crucial for maximizing service lifetime. This paper proposes an instruction-level power estimator (IPEN) for sensor networks. IPEN is an accurate and fine grain power estimation tool, using an instruction-level simulator. It is independent of the operating system, so many different kinds of sensor node software can be simulated for estimation. We have developed the power model of a Micaz-compatible mote. The power consumption of the ATmega128L microcontroller is modeled with the base energy cost and the instruction overheads. The CC2420 communication component and other peripherals are modeled according to their operation states. The energy consumption estimation module profiles peripheral accesses and function calls while an application is running. IPEN has shown excellent power estimation accuracy, with less than 5% estimation error compared to real sensor network implementation. With IPEN's high precision instruction-level energy prediction, users can accurately estimate a sensor network's energy consumption and achieve fine-grained optimization of their software.