• Proceedings of the CALSEC Conference
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• 2001.08a
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• pp.477-482
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• 2001

Under rapidly changing business surrounding, companies need information systems to keep their competitive powers and forecast business surroundings beforehand. In these trends, interests of ASP (Application Service Provider) service is increasing because of the advantage for efficiency to maintain a system and an inexpensive investment to build a system, and this service is rapidly spreading to many parts from simple functions to ERP system. In this research, we argue about these problems and about administrative framework technology for efficient ASP service of ERP system.

• Journal of the Korean Association of Oral and Maxillofacial Surgeons
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• v.39 no.4
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• pp.197-199
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• 2013

Three-dimensional (3D) computed tomography image models are helpful in reproducing the maxillofacial area; however, they do not necessarily provide an accurate representation of dental occlusion and the state of the teeth. Recent efforts have focused on improvement of dental imaging by replacement of computed tomography with other detailed digital images. Unfortunately, despite the advantages of medical simulation software in dentofacial analysis, diagnosis, and surgical simulation, it lacks adequate registration tools. Following up on our previous report on orthognathic simulation surgery using computer-aided design/computer-aided manufacturing (CAD/CAM) software, we recently used the registration functions of a CAD/CAM platform in conjunction with surgical simulation software. Therefore, we would like to introduce a new technique, which involves use of the registration functions of CAD/CAM software followed by transfer of the images into medical simulation software. This technique may be applicable when using various registration function tools from different software platforms.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.29 no.1
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• pp.101-108
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• 2006

The issue of using information system to ensure competitive power in the market is rising. The outsourcing methods that entrust activities of information system of companies to other expert agencies are increasing as the enterprises make a lot of efforts to put their resources to their heart of business in the process of adopting information system. Recently, ASP(Application Service Provider) as a new information technology outsourcing method appears due to the development of network technology and spreading of peculating software. ASP defines as a software leasing service which is supplied through networks instead of purchasing application software with high price. For successful implementation of ASP, it is necessary to develop a certification program to ensure safety and reliability of ASP. This paper provides the safe and reliable certification program for ASP. In order to develop it, the critical issues related to service quality and certification of ASP are identified and then evaluation methodology for the ASP certification program is proposed. This paper presents service provider(service environment) certification as the part of the ASP certification program.

• International journal of advanced smart convergence
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• v.3 no.2
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• pp.6-9
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• 2014

SaaS provides software hosted on the cloud computing in a form of service. Thus, it enables the extension of service functions by combining or reusing the existing software. As an analysis technique, this paper suggests a method of verifying the reusability of a process by analyzing it with the process algebra. The suggested method can confirm the reusability of existing software, ensure the consistency of modifications by tenants or requests, and provide probabilities of combining processes.

• Asia pacific journal of information systems
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• v.20 no.2
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• pp.87-101
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• 2010

Software as a service (SaaS) is one of the most-talked about trends in IT. Unlike traditional perpetual licensing model, software applications are sold on subscription bases and services are provided over web by the vendors. It is said that SaaS can make vendors to invest more on R&D than on marketing while offering its customers better quality software applications at lower costs. By empirically comparing vendors providing their software applications either by SaaS or by traditional perpetual licensing model, we examine whether or not SaaS really increases overall customer benefits in terms of cost efficiency, software quality, and customization. We show that SaaS may not provide better quality or cost efficient software applications than perpetual licensing does. Then we provide two practical tools which are useful for customers to evaluate whether SaaS is better than perpetual licensing for the purposes of software applications they want to adopt.

• Journal of Web Engineering
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• v.21 no.1
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• pp.27-52
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• 2021

With recent increases in the number of network-connected devices, the number of edge computing services that provide similar functions has increased. Therefore, it is important to recommend an optimal edge computing service, based on quality-of-service (QoS). However, in the real world, there is a cold-start problem in QoS data: highly sparse invocation. Therefore, it is difficult to recommend a suitable service to the user. Deep learning techniques were applied to address this problem, or context information was used to extract deep features between users and services. However, edge computing environment has not been considered in previous studies. Our goal is to predict the QoS values in real edge computing environments with improved accuracy. To this end, we propose a GAIN-QoS technique. It clusters services based on their location information, calculates the distance between services and users in each cluster, and brings the QoS values of users within a certain distance. We apply a Generative Adversarial Imputation Nets (GAIN) model and perform QoS prediction based on this reconstructed user service invocation matrix. When the density is low, GAIN-QoS shows superior performance to other techniques. In addition, the distance between the service and user slightly affects performance. Thus, compared to other methods, the proposed method can significantly improve the accuracy of QoS prediction for edge computing, which suffers from cold-start problem.

• Journal of Information Management
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• v.42 no.2
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• pp.67-84
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• 2011

In this paper, our goal is to examine the factors of service quality and user's satisfaction in Software as a Service(SaaS). Based on the theoretical framework like service quality theory we develop and test a theoretical model, propose hypotheses and analyze the effects of SaaS' flexibility and customizability on the service quality and the satisfaction of SaaS' users. For this research, questionnaire survey was conducted with literature study and the PLS(Partial Least Square) was used to analyze the measurement model and hypotheses testing. The PLS analysis results indicate that SaaS' flexibility affects SaaS' service quality and the users' satisfaction and SaaS users' satisfaction is influenced by SaaS' service quality. Furthermore, SaaS' customizability affects SaaS' service quality, however, does not affect the users' satisfaction. Practical implications of these findings and future research implications are also discussed.

• KIPS Transactions on Software and Data Engineering
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• v.2 no.8
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• pp.527-534
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• 2013

The software is changed according to the changing businesses and the user requirement, it involves increasing complexity and cost. Considering the repetitive changes required for the software, replacement is more efficient than maintenance at some point. In this study, the replacement time was predicted using the service dissatisfaction index and replacement point assessment index by the software group for each task. First, fuzzy inference was used to develop the method and indicator for the user's service level dissatisfaction. Second, the replacement point assessment method was established considering the quality, costs, and new technology of the software. Third, a replacement time prediction technique that used the gap between the user service measurement and replacement point assessment values was proposed. The results of the case study with the business solutions of three organizations, which was conducted to verify the validity of the proposed prediction technique in this study, showed that the service dissatisfaction index decreased by approximately 16% and the replacement point assessment index increased by approximately 9%.

• The Journal of the Korea institute of electronic communication sciences
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• v.6 no.1
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• pp.55-60
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• 2011

The mobile internet telephony service rapidly grows according to the extending deployment of smartphones. Unlike telephony service over a conventional public switched telephone network (PSTN) or mobile network, internet telephony service cannot guarantee its service quality, which can be severer in a wireless environment. Therefore, a more strict and systematic quality management is required for successful settlement and popularization of mobile internet telephony service. Existing quality management scheme using a specific measurement equipment cannot measure all the time so that it performs late management. In order to overcome the problem, this paper develops a software that can be equipped on a user terminal and measures the service quality all the time. By using the developed software, all-time and user-activating service quality monitoring can be supported.

• KIPS Transactions on Software and Data Engineering
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• v.6 no.7
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• pp.353-360
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• 2017

In this study, a software education program based on blended learning using scratch was designed for pre-service elementary teachers' software education. Software education program was applied to experimental group and control group within the university of education using Scratch programming for 12 weeks. Blended learning using online lectures was applied to experimental group. The pre-service teachers' recognition about software education and self-evaluation of computational thinking were performed. Then, we analyzed the effect of the developed education program on the recognition of software education and computational thinking. As a result, the level of post-recognition of software education in the experimental group was significantly higher than that of the pre-recognition. In the self-evaluation of computational thinking, the experimental group was significantly higher than the control group. Therefore, it can be seen that the software education program based on blended learning can help improve the learner's computational thinking.