• Title/Summary/Keyword: Software Quality-in-use

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Software Bundling for Competitive Advantage: Vendor Strategies and Public Policy Implications

  • Kim, Tae-Ha;Shin, Hyung-Deok;Dutta, Amitava
    • Asia pacific journal of information systems
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    • v.20 no.2
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    • pp.39-62
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    • 2010
  • As an engineered product, a software package has multiple dimensions that must be designed judiciously to enhance its competitive viability. Functionality, reliability and price are three such common dimensions. However, many software products are sold as bundles of individual components and the competitive impact of bundling has received less attention in the research literature. In this paper, we examine the implications of software vendors using bundling as an element of competitive strategy. A game theoretic model of the actions of an incumbent and a new entrant is developed and the impact on vendor and consumer welfare is analyzed. Numerical experiments with the model show that (i) increasing bundle size is an effective strategy for the incumbent to increase its payoff at the cost of the entrant's payoff and consumer surplus, especially when the entrant's quality is low (ii) in the presence of bundling, the entrant can still increase its own payoff and consumer surplus at the cost of the incumbent's payoff, by increasing product quality up to the level that best segments market demand with the incumbent and (iii) an increase in bundle size by the incumbent, or an increase in quality by the entrant, can both result in an increase of total surplus. Similar results are observed in a related case where the entrant offers free software bundles. Our results provide insights into how software vendors may strategically use bundling and quality as additional product dimensions in order to stay competitive in the market. These results also inform the competing vendors of the impact of bundling related public policy actions on their respective payoffs.

Understanding the Employee's Intention to Use Information System: Technology Acceptance Model and Information System Success Model Approach

  • MARTONO, S.;NURKHIN, Ahmad;MUKHIBAD, Hasan;ANISYKURLILLAH, Indah;WOLOR, Christian Wiradendi
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.10
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    • pp.1007-1013
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    • 2020
  • This study aims to understand the determinant of the employee's intention to use information system within the framework of the Technology Acceptance Model (TAM) and Information System Success Model (ISSM). This paper also aims to examine the influence of ISSM dimension on the perceived usefulness and the perceived ease of use. The research respondents were 248 employees of Universitas Negeri Semarang (UNNES) who are users of the Financial Information System (SIKEU). Data was obtained using a questionnaire that was distributed online via Google form. The data analysis method used is Structural Equation Model (SEM) analysis using the Warp-PLS software. The results showed that the dimensions of TAM (perceived ease of use and perceived usefulness) had a positive and significant influence on the employee's intention to use SIKEU. The ISSM dimension (system quality and information quality) also had a significant influence, although other ISSM dimensions (service quality) had not been proven to have a significant influence on the employee's intention to use SIKEU. Moreover, the results showed that the employee's intention to use is a determinant of SIKEU's actual usage. Perceived ease of use was significantly determined by system quality, information quality, and service quality. In addition, the perceived usefulness was significantly determined by system quality and information quality.

Quality Evaluation of Criterion Construction for Open Source Software (개방형 소프트웨어의 품질평가 기준 구축)

  • Kang, Sang-Won;Yang, Hae-Sool
    • Journal of Digital Convergence
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    • v.11 no.2
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    • pp.323-330
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    • 2013
  • The trend of the use of open softwares is increasing daily. Despite these increases in the use of open softwares, the importance of the problem of their quality is not considered enough. Also, if we look at the existing evaluation model which is used as the evaluation model of the existing open software, the level of the quantization is insufficient, the evaluator can show some subjectivity and as a clear evaluation method is not published, there are many problems to apply it in practice. Therefore, in this study, we have built an evaluation basis that can show consistent quantization without the influence of the evaluator and that can improve the evaluation speed with the automatization of the evaluation information acquisition. The built quality evaluation model will take an important role to evaluate and to improve the open software.

The Impact of Service Quality and Loyalty on Adoption and Use of Mobile Banking Services: Empirical Evidence from Central Asian Context

  • IVANOVA, Aisena;NOH, Grimm
    • The Journal of Asian Finance, Economics and Business
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    • v.9 no.5
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    • pp.75-86
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    • 2022
  • The service industry has been acknowledged as a critical part of mobile banking services in recent years. This study examines the impact of e-service quality and loyalty on the intention to use and use behavior of mobile banking services in Mongolia, a Central Asian country. As a result, based on past research, a conceptual model was suggested. This study comprises 209 completed questionnaires from young Mongolians who own a bank account and a smartphone. The data was collected based on convenience sampling, and it was analyzed with SmartPLS software using a partial least squares-structural equation modeling (PLS-SEM) technique. The findings indicate that system quality, interface design, and security assurance have a significant positive impact on service quality; service quality has a positive impact on loyalty. Moreover, the results reveal that service quality and loyalty have a significant influence on the intention to use mobile banking services. The findings of this study suggest that local or international banks and financial institutions in Mongolia should consider system quality, interface design, and security concerns as key successors to building perceived security quality to retain current mobile banking users and attract new customers.

The Effects of Mobile Accommodation App Quality Perception on Continual Use Intention through Expectation Confirmation and Satisfaction

  • Arum Park;Sin-Bok Lee
    • International Journal of Advanced Culture Technology
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    • v.11 no.2
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    • pp.345-357
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    • 2023
  • This research investigates the relationship between the information quality, service quality, and system quality of lodging apps and the users' expectations, level of satisfaction, and intent to continue using them. For this objective, 418 respondents participated in a survey. To evaluate the hypotheses, the collected data were examined using SPSS 22.0 and AMOS 22.0 statistical software. This study constructed a model using information quality, service quality, system quality, expectancy, satisfaction, and intention to continue using the pre- and post-use relationship of users of accommodation applications. The results of testing the hypotheses indicated that system quality had no significant effect on expectancy, system quality and service quality had no significant effect on satisfaction, and all other hypotheses had significant effects. The conclusion of this research is that the app's system quality, including access speed, access barriers, and privacy, does not satisfy pre- and post-use expectations. In addition, the system quality and service quality of the application have little effect on the app's satisfaction. The information quality of the application has a considerable impact on expectation confirmation and satisfaction, expectation confirmation has an impact on satisfaction, and expectation confirmation and satisfaction have an impact on intention to continue using.

Model-based Test Cases Generation Method for Weapons System Software (무기체계 소프트웨어의 모델 기반 테스트 케이스 생성 방법)

  • Choi, Hyunjae;Lee, Youngwoo;Baek, Jisun;Kim, Donghwan;Cho, Kyutae;Chae, Heungseok
    • Journal of the Korea Institute of Military Science and Technology
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    • v.23 no.4
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    • pp.389-398
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    • 2020
  • Test cases in the existing weapon system software were created manually by the tester analyzing the test items defined in the software integration test procedure. However, existing test case generation method has two limitations. First, the quality of test cases can vary depending on the tester's ability to analyze the test items. Second, excessive time and cost may be incurred in writing test cases. This paper proposes a method to automatically generate test cases based on the requirements model and specifications to overcome the limitations of the existing weapon system software test case generation. Generate test sequences and test data based on the use case event model, a model representing the requirements of the weapon system software, and the use case specification specifying the requirements. The proposed method was applied to 8 target models constituting the avionics control system, producing 30 test sequences and 8 test data.

Usability Evaluation Method for SOA Software (SOA 소프트웨어의 사용성 평가 방법)

  • Lee, Sang-Hyo;Yang, Hae-Sool
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.10 no.7
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    • pp.1575-1584
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    • 2009
  • Improvement of service quality and to be caused by with high re-use result expandability, the importance of SOA softwares to be coming to be high recently, according to the [thu] your (Gartner) group from 2006 until 2011 CAGR (yearly average complex growth rate: Compound it is a tendency where in Annual Growth Rate) these 35% the domestic and foreign SOA software markets are increasing suddenly at this degree. It follows hereupon and in about quality rating of SOA softwares the demand is augmented in about development of the quality rating method which it follows international standard. In order to evaluate the use characteristic quality of SOA softwares a quality and about the use frost requirement from the research which it sees and escape with the scale box it examined it measured and in about the method which it decides and an evaluation instance a research the result according to the standard which is appropriate it accomplished it presented. The research which it sees it leads and it induces strategic engineering development it leads and with the fact that it will be the possibility of raising an objectivity and an application degree it expects the use characteristic quality increase of SOA softwares.

Analysis of 'Sleep Disease' Medical Service Delivery system Through In-Depth Interview

  • Yu, Tae Gyu
    • International Journal of Advanced Culture Technology
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    • v.8 no.2
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    • pp.1-5
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    • 2020
  • As the world gradually advances to an aging society, the quality of human life is valued. Among them, 'quality of sleep' is very closely related to quality of life. Recently, Korea expanded health insurance coverage for "sleep disorders". Particularly, as the number of sleep multiple tests and prescriptions for sleep aids has increased rapidly, much attention has been focused on the related medical service environment. Therefore, this study looked at an in-depth interview of 11 hospitals to see what treatment delivery system is being established when the government applies health insurance for 'sleep disorders'. In conclusion, the organizations with the most average number of sleep polyp tests per day were found to have more sleep polyp labs (hardware) and more full-time specialists. Also, the polysomnography lab (hardware) and the specialist's full-time status (software) did not necessarily result in a "positive pressure regulator prescription" that can solve "sleep apnea" caused by "sleep ailments". Rather, it was found that the number of days of sleep multiple laboratories (hardware), the number of full-time specialists (software) or the specialty majors (software) had a greater impact. In particular, the higher the specialist's full-time personnel (software) index (=6.000), the higher the sleep-inducing agent prescription rate(=1.000), and the lower the specialist's full-time personnel (software) index (=1.000), the higher the sleep-inducer's prescription rate(= 0.010) Was low. In addition, even if the professional full-time personnel(software) index was the same (=1.000), the hospital type was lower as it was closer to the public hospital(=0.067) and higher at the specialized hospital (= 0.933). In the case of university hospitals, when the full-time specialists (software) are in the same condition (= 1.000), the frequency of use of the sleep laboratory (=1.000) and the sleep test rate (= 1.000) were all the same.

Improving Reuse of Test Strategy based on ISO/IEC Standards

  • Min, Kyeongsic;Lee, Jung-Won;Lee, Byungjeong
    • Journal of Internet Computing and Services
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    • v.20 no.6
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    • pp.37-46
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    • 2019
  • A test plan is a high level document detailing objectives, processes, schedules and so on for verifying a developed software. And a test strategy, a component of a test plan, is about how to test software products to guarantee its quality and find bugs in the software in advance. Therefore, establishing effective and suitable test strategies is important for elaborating test processes. However, these tasks are difficult for project managers who write a test plan if they were not trained well in software test processes. And mis-designed test strategies will also mislead entire testing behaviors that testers would do. As a result, there would be a low quality software product in the end. To solve this problem, we propose a new test strategy reuse technique in this paper. By utilizing test plans of already completed software development projects, we lead test planer to reuse suitable and effective test strategies which were used in previous projects. To do so, we evaluate existing test strategies by utilizing ISO/IEC 25010 quality model for evaluating the suitability of test strategies and also use effectiveness metrics for test strategies. And from these evaluations, we predict completeness of new test plan that is written by reused test strategies. It can help the project manager to write an appropriate test plan for the quality characteristics which are selected as objectives for testing and software product. We show the possibility of our approach by implementing a prototype into the existing framework in a case study.

A Method to Establish Severity Weight of Defect Factors for Application Software using ANP (ANP 모형을 이용한 응용 소프트웨어 결함요소에 대한 중요도 가중치 설정 기법)

  • Huh, SangMoo;Kim, WooJe
    • Journal of KIISE
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    • v.42 no.11
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    • pp.1349-1360
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    • 2015
  • In order to improve software quality, it is necessary to efficiently and effectively remove software defects in source codes. In the development field, defects are removed according to removal ratio or severity of defects. There are several studies on the removal of defects based on software quality attributes, and several other studies have been done to improve the software quality using classification of the severity of defects, when working on projects. These studies have thus far been insufficient in terms of identifying if there exists relationships between defects or whether any type of defect is more important than others. Therefore, in this study, we collected various types of software defects, standards organization, companies, and researchers. We modeled the defects types using an ANP model, and developed the weighted severities of the defects types, with respect to the general application software, using the ANP model. When general application software is developed, we will be able to use the weight for each severity of defect type, and we expect to be able to remove defects efficiently and effectively.