• 제목/요약/키워드: Sociotechnical System

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An Analytic Framework to Assess Organizational Resilience

  • Patriarca, Riccardo;Di Gravio, Giulio;Costantino, Francesco;Falegnami, Andrea;Bilotta, Federico
    • Safety and Health at Work
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    • 제9권3호
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    • pp.265-276
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    • 2018
  • Background: Resilience engineering is a paradigm for safety management that focuses on coping with complexity to achieve success, even considering several conflicting goals. Modern sociotechnical systems have to be resilient to comply with the variability of everyday activities, the tight-coupled and under-specified nature of work, and the nonlinear interactions among agents. At organizational level, resilience can be described as a combination of four cornerstones: monitoring, responding, learning, and anticipating. Methods: Starting from these four categories, this article aims at defining a semiquantitative analytic framework to measure organizational resilience in complex sociotechnical systems, combining the resilience analysis grid and the analytic hierarchy process. Results: This article presents an approach for defining resilience abilities of an organization, creating a structured domain-dependent framework to define a resilience profile at different levels of abstraction, and identifying weaknesses and strengths of the system and potential actions to increase system's adaptive capacity. An illustrative example in an anesthesia department clarifies the outcomes of the approach. Conclusion: The outcome of the resilience analysis grid, i.e., a weighed set of probing questions, can be used in different domains, as a support tool in a wider Safety-II oriented managerial action to bring safety management into the core business of the organization.

사용자 중심의 다차원적 융복합헬스케어산업 발전을 위한 새로운 정책(Autopoiesis)의 이론적 근거와 방향 (The Theoretic Approach of the New Policy (Autopoiesis) for Development of Stakeholder-Oriented Multidimensional Convergence Healthcare Industry)

  • 이형배;이태곤;유규하;이규성
    • 대한의용생체공학회:의공학회지
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    • 제38권4호
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    • pp.205-210
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    • 2017
  • The convergence healthcare industry in Korea has been stalled due to conflicts between stakeholders as well as a supplier-centered industry structure. This situation is caused by the structural contradiction in which the Korean industry has a prolonged conflict structure among stakeholders due to a strong regulation and an institutional inertia from the viewpoint of the sociotechnical system. Therefore, it is necessary to identify new system management plan that enhances social acceptability such as laws, customs and ideas while reducing conflicts between stakeholders. In this study, mainly adapting the stakeholder-oriented autopoiesis and focusing on publicness of healthcare, we propose the rationale and direction for policy making to harmonize various systems within the convergence healthcare industry.

전기조명의 사회기술전환 연구 : 백열램프에서 형광램프로 (A Study on the Socio-Technical Transition in Electric Lighting : from Incandescent Lamp to Fluorescent Lamp)

  • 김재일;이희상
    • 조명전기설비학회논문지
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    • 제29권3호
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    • pp.8-21
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    • 2015
  • Technology for electric lighting has been evolving from Incandescent Lamp(IL) through Fluorescent Lamp(FL) and currently to Solid State Lighting(SSL) such as LED for more than 130 years of time. However, it took more than 100 years until the transition from IL to FL across overall society. That is because the transition is the Socio-Technical Transition(STT) which involves various social elements. This study investigated and analyzed the theories regarding STT, and applied the Multi-Level Perspective(MLP) theory to the case of electric lighting. A qualitative contents analysis was used with secondary data as research method, and the analyzed result was visualized based on the frame of MLP theory. The STT of electric lighting from IL to FL took place as the order of Technical Niche, Socio-Technical Regime and Landscape. Specifically, in Technical Niche level: Establishing Market Niche, Price-Performance Improvement, Learning Process and Support of Powerful Group took place. In Socio-Technical Regime level: Changes in Social Network, Changes in Technology and Changes in Rules. In Landscape level: Macro-Political Development, Socio-Economic Trends and Macro-Economic Trends took place in consecutive order.

Assessing Reliability and Validity of an Instrument for Measuring Resilience Safety Culture in Sociotechnical Systems

  • Shirali, Gholamabbas;Shekari, Mohammad;Angali, Kambiz Ahmadi
    • Safety and Health at Work
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    • 제9권3호
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    • pp.296-307
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    • 2018
  • Background: Safety culture, acting as the oil necessary in an efficient safety management system, has its own weaknesses in the current conceptualization and utilization in practice. As a new approach, resilience safety culture (RSC) has been proposed to reduce these weaknesses and improve safety culture; however, it requires a valid and reliable instrument to be measured. This study aimed at evaluating the reliability and validity of such an instrument in measuring the RSC in sociotechnical systems. Methods: The researchers designed an instrument based on resilience engineering principles and safety culture as the first instrument to measure the RSC. The RSC instrument was distributed among 354 staff members from 12 units of an anonymous petrochemical plant through hand delivery. Content validity, confirmatory, and exploratory factor analysis were used to examine the construct validity, and Cronbach alpha and test-retest were employed to examine the reliability of the instrument. Results: The results of the content validity index and content validity ratio were calculated as 0.97 and 0.83, respectively. The explanatory factor analysis showed 14 factors with 68.29% total variance and 0.88 Kaiser-Meyer-Olkin index. The results were also confirmed with confirmatory factor analysis (relative Chi-square = 2453.49, Root Mean Square Error of Approximation = 0.04). The reliability of the RSC instrument, as measured by internal consistency, was found to be satisfactory (Cronbach ${\alpha}=0.94$). The results of test-retest reliability was r = 0.85, p < 0.001. Conclusion: The results of the study suggest that the measure shows acceptable validity and reliability.

복잡한 시스템에서의 인적오류 및 사고모형의 인지시스템공학적 연구의 동향 (Research Trends of Cognitive Systems Engineering Approaches to Human Error and Accident Modelling in Complex Systems)

  • 함동한
    • 대한인간공학회지
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    • 제30권1호
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    • pp.41-53
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    • 2011
  • Objective: The purpose of this paper is to introduce new research trends of human error and accident modeling and to suggest future promising research directions in those areas. Background: Various methods and techniques have been developed to understand the nature of human errors, to classify them, to analyze their causes, to prevent their negative effects, and to use their concepts during design process. However, it has been reported that they are impractical and ineffective for modern complex systems, and new research approaches are needed to secure the safety of those systems. Method: Six different perspectives to study human error and system safety are explained, and then seven recent research trends are introduced in relation to the six perspectives. The implications of the new research trends and viable research directions based on them are discussed from a cognitive systems engineering point of view. Results: Traditional methods for analyzing human errors and identifying causes of accidents have critical limitations in complex systems, and recent research trends seem to provide some insights and clues for overcoming them. Conclusion: Recent research trends of human error and accident modeling emphasize different concepts and viewpoints, which include systems thinking, sociotechnical perspective, ecological modelling, system resilience, and safety culture. Application: The research topics explained in this paper will help researchers to establish future research programmes.

과학기술학으로 이해한 재난의 자기동일성(identity)에 대한 시론(試論): 라투르와 하이데거의 접점으로서의 재난 (Understanding the Identity of a Disaster through STS)

  • 이준석
    • 과학기술학연구
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    • 제12권1호
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    • pp.45-78
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    • 2012
  • 재난이란 무엇인가. 그리고 과학기술학은 이에 대해 무엇을 말해주는가. 재난에 대해서는 여러 정의가 있을 수 있지만, 이 글에서는 주체가 예비한 기술사회시스템 행위자-연결망이 그에 부딪혀 오는 힘과의 겨루기(trial of strength)에서 밀려 와해되는 경우를 상정한다. 이러한 상태는 결절(結節, punctualization)된 행위자-연결망이 해리(解離, depunctualization)되는 과정이며, 존재자의 용재성(用在性, Zuhandenheit, readiness-to-hand)이 뒤로 물러가고 도구의 전재성(前在性, Vorhandenheit, presentness-at-hand)이 현존재 앞에 드러나는 과정이다. 재난을 사례연구로 하여 이 글은 선행연구들이 보지 못했던 라투르 존재론과 하이데거 기술관의 겹침을 살펴볼 것이다. 이러한 과학기술학적 접근은 기술과학과 자연-사회의 아상블라쥬를 해석하는 새로운 이론적 프레임을 우리에게 제공할 수 있을 것이다.

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