• 서비스연구
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• 제7권1호
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• pp.83-96
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• 2017

서비스학은 현대 경제에서 그 중요성이 강조되는 가운데, 서비스 연구의 가치와 필요성은 점점 높아지고 있다. 그동안 다양한 관점에서 연구되어 온 서비스연구를 하나의 프레임워크로 통합하여 서비스연구 프레임워크가 제안된 이후 서비스연구의 방향성이 정립되어 연구의 성장기반이 마련되었다. 그러나 제4차 산업혁명시대의 도래 등 현대경제사회 환경은 크게 변화하고 있으며, 서비스에 대한 심화된 체계적인 연구 강화가 더욱 필요하게 되었다. 이에 본 연구는 기존 프레임워크상의 서비스학 연구 분야를 세부적으로 분석하여, 구체적으로 서비스학이 '무엇을' 연구하여 서비스학의 지평을 넓혀갈 수 있을지를 제시하였다. 서비스학의 본질적 관점에서 모형의 개발에 관한 연구, 연구 주제의 편협성을 탈피하기 위한 서비스 혁신, 서비타이제이션, 서비스 인퓨션, 서비스 솔루션, 서비스 디자인 레버리지 등의 영역에 대한 개괄적인 접근도 중요할 것이다. 또한 미래 서비스 발전의 근간을 형성하는 데 기여할 수 있는 서비스 테크놀러지의 활용에 관한 서비스학적 연구 및 비즈니스 모델의 개발이나 혁신적인 기업의 새로운 가치 창출에 이용하는 방안 등으로 연구주제로 확대할 필요가 있다. 이러한 연구 결과를 통해 서비스학 연구의 심화와 확장에 기여할 수 있을 것이다.

• 한국주거학회:학술대회논문집
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• 한국주거학회 2006년도 추계학술발표대회 논문집
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• pp.260-266
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• 2006

The construction of settlement house in a permanent rental housing development area started between 1989 and 1992, planning of supplying two hundred fifty thousand residences, settlement house became compulsory as a welfare facilities. As a part of Welfare program for low income families, number of settlement housing increased dramatically, also domiciliary welfare center was beginning to set up as a branch of settlement housing to strengthen its service towards families and local communities, thus numerous social welfare organizations play a crucial part in resolving a welfare problem for low income families while satisfying local community's needs. However, despite of these efforts, the number if institutions cannot handle demand of local community's needs and number of welfare institution programs. as a solution, the alternation of space is being used, however, it did not solve basic problem, even worsen in terms of space efficiency.

• Journal of Information Technology Applications and Management
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• 제20권2호
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• pp.109-125
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• 2013

As the number of SNS users is increasing, it has been very important how companies use SNS strategically. As a result, studies have been performed for the utilization of SNS. Most of the studies, however, focused on the overall characteristics of SNS and did not consider the characteristics of individual SNS. This study classified the main purpose of SNS use as relation-oriented purpose and information-oriented purpose, and identified the types of SNS from two viewpoints : service type and openness. Based on the classification, this study identified the characteristics of Cyworld, Facebook, and Twitter respectively, and analyzed the difference of the purpose of SNS users according to the characteristics of each service. The results showed that more users had the information-oriented purpose in the order of Twitter, Facebook, and Cyworld. There was no difference in the relation-oriented purpose among the three services. The analyses of the motive to join a group or a party made similar results. The results of additional analyses showed that the ratio of users with many acquaintances was high in the order of Facebook, Twitter, and Cyworld. In addition, more users checked their timeline or news feed more frequently in the order of Facebook, Twitter, and Cyworld.

• 융합정보논문지
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• 제9권2호
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• pp.1-6
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• 2019

본 논문에서는 의료용 빅 데이터를 활용하여 비즈니스와 연계하여 새로운 서비스를 창출하기 위한 프레임 워크를 설계하였다. 단순한 데이터 분석 단계를 나타내는 것이 아니라 데이터의 활용 목적을 명확히 하고, 이에 대한 분석을 수행하여 그 속에서 가치를 추출하고 실제 사업이나 서비스를 운용할 때까지의 과정을 설계한다. 설계된 프레임워크는 기본 아키텍처, 사회 시스템 모델까지 커버할 수 있도록 하였다. 설계된 프레임 워크를 참조하여 사회 시스템에 적용될 수 있도록 디자인하였으며, 기본 데이터로는 의료용 빅 데이터를 중심으로 하였다. 의료용 기본 데이터를 적용한 프레임 워크 설계로 여러 의료용 사업 제휴 및 서비스 창출을 실현할 수 있을 것으로 기대하고 있다.

• Journal of Acupuncture Research
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• 제33권2호
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• pp.61-76
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• 2016

Objectives : This study was designed to clarify population-social characteristics that influence the utilization patterns of hospitalized patients in a traditional korean hospital, thereby providing clinical data which would help further improvements of traditional korean medical service in particular the Acupuncture and Moxibustion. Methods : We investigated population-social characteristics and annual utilization patterns of all patients who were hospitalized for more than 24 hours in a Korean Medical Hospital from January 2005 to December 2014. The obtained data were recorded in the EMR chart and statistical analysis was performed using SPSS 21.0. Additionally, data from the patients admitted to the department of Acupuncture and Moxibustion were analyzed separately. Results : 1. All inpatients had a significant annual difference in age, gender, hospitalized department, and disease code annually but not in re-hospitalization number. Inpatients of the department of Acupuncture and Moxibustion also varied in their age, gender, and disease code annually, but not in re-hospitalization number. 2. Pearson correlation analysis on all inpatients showed that the mean days of hospital treatments had a negative correlation with all variables except medical care insurance. Total cost, cost per day per person and recuperation cost had a positive correlation with all variables except medical care insurance. There was no meaningful relationship between nonrecuperation cost and the variables. 3. Stepwise multiple regression analysis on all inpatients showed that the mean days of hospital treatments had a negative correlation with all variables except automobile insurance. The total hospitalization costs had a positive correlation with both general insurance and medical care insurance. Cost per day per person and recuperation cost had a positive correlation with the females. There was no meaningful relationship between non-recuperation cost and the variables. 4. Pearson correlation analysis on inpatients of the department of Acupuncture and Moxibustion inpatients showed that the mean days of hospital treatments had a positive correlation with all variables except general insurance and automobile insurance. Total cost and recuperation cost had a positive correlation with all variables except medical care insurance, and cost per day per person had a positive correlation with females and general insurance. There was no meaningful relationship between non-recuperation cost and the variables. 5. Stepwise multiple regression analysis on inpatients of the department of Acupuncture and Moxibustion inpatients, the mean days of hospital treatments, total cost, cost per day per person and recuperation cost had a positive correlation with general insurance. There was no meaningful relationship between non-recuperation cost and the variables. Conclusion : Population-social characteristics of inpatients annually varies, and the change influences the utilization pattern.

• 한국IT서비스학회지
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• 제10권4호
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• pp.309-321
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• 2011

The u-City construction plan being executed presently involves such problem that services are provided in a suppliers-oriented direction while there are not much discussions on what u-Services citizens should be provided with and what u-Services that city government the supplier shall provide. In order to implement citizen-friendly u-Services the type of u-Services that offer just the right services efficient and convenient for citizens, u-Services should be provided based on active researches on the citizens' use and utilization of u-Services rather than u-Services being provided in suppliers' perspective as so far. To that end, there need be recognition and well-organized methodology that u-Services should be provided through humane, social and scientific analysis of the citizens that are to be provided with u-Services. Thus, in this study, the process of u-Services being transmitted was re-interpreted as background theory to deduce and apply services appropriate for u-Residential Space, and service science for u-Services the scientific and overall approach to seek for service innovation was applied to the development of u-Service deduction method based on such background theory. The u-Service methodology developed based on service science is judged able to deduce and provide u-Services appropriate for the intended services through scientific analysis of citizen-friendly u-Services.

• 대한예방한의학회지
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• 제21권1호
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• pp.57-66
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• 2017

Objectives : This study aimed to analyze the structure and the trend of utilization and expenditure for Korean Medicine (KM) in Korea. Methods : Data were drawn from the 2008-2013 annual Korea Health Panel (Version 1.2.2), a national representative sample. We combined the data of household members with the data of outpatient KM service use. The volume of KM use was estimated based on the frequency of use and co-payment. Results : The KM utilization rate slightly increased in recent years, and it is presumed to be resulted from the increase of elderly population. Most KM outpatient visits were being concentrated in treating musculoskeletal diseases, and the procedures used frequently were acupuncture, moxibustion, cupping, and physical therapy. The imbalance of KM use between lower income group and higher income group was deepening. Conclusions : To expand restricted disease areas KM covered, the more herbal prescriptions should be insured and the insured form of herbal medicines need to be diversified.

• 보건행정학회지
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• 제30권1호
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• pp.62-71
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• 2020

Background: The purpose of this study is to analyze the current status and factors of elderly patients' hospitalization for hip replacement, knee replacement, and general spine surgery. Methods: National health insurance data in 2018 was provided by the National Health Insurance Service. We used multiple regression to analyze factors associated with the medical utilization of hip replacement, knee replacement, and general spine surgery in elderly patients over 65 years old. The dependent variables are the length of stay and total health expenditure. The independent variables are the demographic-social factors (sex, age, region, insurance type, income level) and surgery-related factors (institution type, location of the hospital, surgery classification). Results: The most common factor affecting surgery was the location of medical institutions. Compared with the medical institutions located in metropolitan, the length of stay in rural medical institutions was higher and total health expenditure was lower. The lower quartile of income, the higher the length of stay and total health expenditure. In addition, the variables of age, type of health insurance, and type of medical institution were statistically significant. Conclusion: In this study, we confirmed the effect of sociodemographic factors and medical institution factors on the Healthcare Utilization of spinal and joint surgery.

• 지역사회간호학회지
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• 제19권2호
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• pp.260-269
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• 2008

Purpose: The purpose of this study was to identify differences in health status and the utilization of long-term care service between urban and rural aged residents in Korea. Methods: Through convenience sampling, 1,405 elders (829 from urban areas and 576 from rural areas) were selected during March 1 to May 31 in 2004. All the subjects agreed to participate and filled out the survey questionnaire after signing the consent form. The instruments utilized in this study were the impairment of physio-sensory function, ADL IADL, cognitive function, and psycho-social function scale. This instrument was developed by modifying the scab developed by Gurland & Wilder (1984). Data was analyzed using the SPSS Win program. Results: There were significant differences in economic status, duration of living and type of medical insurance between rural and urban elderly(p<.05). Physio-sensory functions (t=4.53. p<.001), ADL (t=3.61. p<.001), IADL (t=2.45, p=.014), cognitive functions (t=-2.63. p=.024) and psycho-social functions (t=3.69. p<.001) were significantly different between the two groups. The utilization of long-term care facility in the urban elderly was significantly higher than that in the rural elderly ($x^2=10.14$, p<.001). Conclusion: Considering these findings. the need for long-term care should be assessed by residence characteristics. Because of different utilization of long term care facility according to the elderly's needs, long-term care services should be considered the residence characteristics.

• 한국산학기술학회:학술대회논문집
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• 한국산학기술학회 2012년도 춘계학술논문집 1부
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• pp.169-172
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• 2012

본 연구는 지식경제부 지역연고육성산업인 보령머드는 2011년에 참여기업인 전문마케팅사인 인포마스터(주)의 주도로 SNS마케팅을 시도하였다. 국내외 SNS마케팅 업체 중에서 국내 토종 브랜드인 위메프를 선택하였고, 연말 크리스마스 특별전의 형태로 새로운 시대에 부합하는 신매체 마케팅을 단행하였다. 홍보적 측면과 광고적 측면에서 새로운 매체를 통한 공격적 마케팅을 통하여 12,741,540건의 노출, 3,691건의 클릭, 노출대비 구매 전환율은 0.62%의 성과를 획득하였다. 이것을 기반으로 향후 보령머드의 마케팅에 있어서 중요한 진단도구로 활용될 것이다.