• Title/Summary/Keyword: Social Navigation Support

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The Influence of Seafarers' Social Identity on Turnover Intention (선원의 사회적 정체성이 이직의사에 미치는 영향)

  • Kim, Jung-Man;Lee, Do-Hwa
    • Journal of Navigation and Port Research
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    • v.35 no.10
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    • pp.829-836
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    • 2011
  • This study aims to empirically identify how the antecedents of seafarers' social identity(i.e., socialization, social support, perceived organizational support, status in organization) affect turnover intention via social identity. In order to achieve this objective, this study conducted covariance structure analysis on the questionnaire data collected from 362 seafarers. The main results are as follows: First of all, as social identity of seafarers increases, their turnover intention decreases. Secondly, as socialization, social support, and perceived organizational support increases, seafarers' social identity also increases. Finally, while socialization and social support decrease turnover intention only through social identity, perceived organizational support decreases turnover intention both directly and indirectly via social identity.

Moderating Effect of Social Support on The Relationship Between Airline tele-communicator's Emotional Labor and Turnover Intention (항공사 콜센터 상담원의 감정노동과 이직의도와의 관계에서 사회적지원의 조절효과)

  • Choi, Eun-Joo
    • Journal of Advanced Navigation Technology
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    • v.15 no.2
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    • pp.171-180
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    • 2011
  • This study is to examine the relationship between emotional labor and turnover intension and moderating role of social support in airline call center tele-communicators who perform emotional labor using telephone without direct confronting with clients. This study empirically shows that emotional labor increases turnover intention and social support negatively moderate the relationship of emotional labor and turnover intension Social support is suggested to reduce the negative results of emotional labor causes. This study makes a contribution in providing the fact that emotional labor is an important managing factor in administration of call center tele-communicators.

Social Annotation and Navigation Support for Electronic Textbooks (전자책 환경을 위한 사회적 어노테이션 및 탐색 지원 기법)

  • Kim, Jae-Kyung;Sohn, Won-Sung
    • Journal of Korea Multimedia Society
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    • v.12 no.10
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    • pp.1486-1498
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    • 2009
  • Modem efforts on digitizing electronic books focus on preserving authentic image representation of the original sources. Unlike the text-based format, it is difficult to recognize the information in the image, so the new format requires new tools to help users to access, process, and make sense of digital information. This paper presents an approach which assists users of these image sources by giving them a combination of annotation and social navigation support. Especially in the education domain, the proposed technique improves the usability of online education system. This approach is currently fully implemented and under evaluation in a classroom study.

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Social Search in the Context of Social Navigation (사회적 네비게이션 기반 사회적 검색)

  • Ahn, Jae-Wook;Farzan Rosta;Brusilovsky Peter
    • Journal of the Korean Society for information Management
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    • v.23 no.2
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    • pp.147-165
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    • 2006
  • The explosive growth of Web-based educational resources requires a new approach for accessing relevant information effectively. Social searching in the context of social navigation is one of several answers to this problem, in the domain of information retrieval. It provides users with not merely a traditional ranked list, but also with visual hints which can guide users to information provided by their colleagues. A personalized and context-dependent social searching system has been implemented on a platform called KnowledgeSea II, an open-corpus Web-based educational support system with multiple access methods. Validity tests were run on a variety of aspects and results have shown that this is an effective way to help users access relevant, essential information.

Patient navigation in women's health care for maternal health and noncancerous gynecologic conditions: a scoping review

  • Jiwon Oh
    • Women's Health Nursing
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    • v.30 no.1
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    • pp.26-40
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    • 2024
  • Purpose: This study investigated the scope of patient navigation studies on women's health care for maternal health and noncancerous gynecologic conditions and aimed to report the characteristics of the identified patient navigation programs. Methods: A scoping review was conducted following Arksey and O'Malley's framework. Five electronic databases were searched for relevant studies published in English: PubMed, Embase, Cochrane Library, CINAHL, and PsycInfo. There were no restrictions on the publication date and the search was completed in July 2023. Results: This scoping review included 14 studies, which collectively examined seven patient navigation programs. All selected studies were related to maternal health issues (e.g., perinatal health problems and contraception for birth spacing). Close to two-thirds of the patient navigation services were provided by women (n=9, 64.3%) and half by lay navigators (n=7, 50.0%). The majority incorporated the use of mobile health technologies (n=11, 78.6%). All of the patient navigation programs included in the review coordinated the necessary clinical and social support services to improve women's access to care. Conclusion: Patient navigation appears to be in its nascent phase in the field of maternal health. The results of this study suggest that the implementation of patient navigation services could potentially improve access to care for socially disadvantaged women and families. Furthermore, providing patient navigation services that are specifically tailored to meet women's needs could improve the quality of maternity care.

Towards a Development Strategy for the Recruitment and Retention of Women Seafarers in Cargo Ships with Particular Reference to the Republic of Korea

  • Jo, So-Hyun
    • Journal of Navigation and Port Research
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    • v.35 no.2
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    • pp.137-147
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    • 2011
  • The prime objective set for paper is to identify what are the women seafarers' problems and concerns regarding employment on cargo ships. From the cargo ship point of view, the question then is how to provide sufficient solutions for women seafarers in the male-dominated workplace of the ship through Corporate Social Responsibility(CSR) activities. The methodologies of study combine qualitative and quantitative research methods. The progress of research is to conduct a survey by asking a consistent set of key opinion leaders from the Republic of Korea. Moreover, to evaluate the elements of the result, the research explores the way in which we should consider giving priority to aspects of the problem. Finally, based on the terms of CSR, the author recommends measures to support the needs of women when they are employed onboard the world's merchant vessels.

A Study on the Influence of Emotional Labor and Social Support on Airline Call Center Agent Burnout (항공사 콜센터 상담원의 감정노동과 사회적 지원이 소진에 미치는 영향 연구)

  • Kwon, Mi-Kyung;Yoon, Sun-Young
    • Journal of Advanced Navigation Technology
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    • v.15 no.5
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    • pp.808-822
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    • 2011
  • In the subject experiment of this paper, contrary to the existing thesis about the emotional labor of people in the face-to-face service industry, I have chosen call center agents as they are primary first point of contact with customers in the airline industry. The main purpose of this experiment is to understand the relationship in between workplace burnout and emotional labor. In this study, I have investigated the following concepts; the effect of mediation on emotional labor, the different levels of emotional labor, and recommendations for improvement of competitive power to the call center agent as a member of the organization. The main results of experiment are as follows. First, the emotional labor given by the airline call center agents affects the rate of burnout. Second, support from workplace superiors showed that mediation had an effect on the relationship between emotional labor and burnout, however support from co-workers had no effect whatsoever. It is hope that this paper would supply information to give a competitive edge for airline call centers and their agents.

The Determinants of Turnover Intentions of Korean Seafarers (선원의 이직의사 결정요인)

  • Kim, Jung-Man;Lee, Do-Hwa
    • Journal of Navigation and Port Research
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    • v.35 no.3
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    • pp.219-226
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    • 2011
  • This study aimed to empirically identify the determinants of turnover intention of seafarers under the recognition that the number of seamen is decreasing. The results of regression analyses on questionnaire survey data are as follows. The more satisfied over wage and working condition, the lower the level of turnover intention of seafarers. The higher social identification and career vision, the lower the level of turnover intention of seafarers. In addition to this, older, married seamen were found to have lower turnover intention as compared to younger, unmarried ones. Lastly, four-year college graduates were, on the other hand, found to have higher turnover intention.

Risk Allocation of Private Port Development with Hierarchical Fuzzy Process

  • Seong, Yu-Chang;Youn, Myung-Ou
    • Journal of Navigation and Port Research
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    • v.31 no.4
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    • pp.317-323
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    • 2007
  • As economic trade between Korea and China has been encouraged with the rapid growth of Chinese economy and port competition in Northeast Asia, Korean government is trying to promote development and consolidation of ports to cope with the lack of facilities. Thus, many projects for port development have been propelled including the enactment the 'Private investment promotion law for social overhead capital 1994.' However, there are still some unsettled issues since considerable part of risk is still allocated to the Government when it has to support the private businesses in these port investments whenever unexpected problems arise. Allocation of risk among the participants - in this case especially - is a very subtle issue, however, it was revealed that not many precedent researches were done on the subject. In my previous research, I classified and analyzed 4 principle risks i.e, construction, management, financial and social risk. This research investigates the reasonable allocation of the risks among the participants using the Hierarchial Fuzzy Process. In the result of analysis, responsibility of private party is the most important and it must put the responsibility before Government' roll concerned. Also, this research displayed and proposed the direction of management method on port development in a view of minimizing risk and maximizing initiative of a private party.

Fundamental Research for Video-Integrated Collision Prediction and Fall Detection System to Support Navigation Safety of Vessels

  • Kim, Bae-Sung;Woo, Yun-Tae;Yu, Yung-Ho;Hwang, Hun-Gyu
    • Journal of Ocean Engineering and Technology
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    • v.35 no.1
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    • pp.91-97
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    • 2021
  • Marine accidents caused by ships have brought about economic and social losses as well as human casualties. Most of these accidents are caused by small and medium-sized ships and are due to their poor conditions and insufficient equipment compared with larger vessels. Measures are quickly needed to improve the conditions. This paper discusses a video-integrated collision prediction and fall detection system to support the safe navigation of small- and medium-sized ships. The system predicts the collision of ships and detects falls by crew members using the CCTV, displays the analyzed integrated information using automatic identification system (AIS) messages, and provides alerts for the risks identified. The design consists of an object recognition algorithm, interface module, integrated display module, collision prediction and fall detection module, and an alarm management module. For the basic research, we implemented a deep learning algorithm to recognize the ship and crew from images, and an interface module to manage messages from AIS. To verify the implemented algorithm, we conducted tests using 120 images. Object recognition performance is calculated as mAP by comparing the pre-defined object with the object recognized through the algorithms. As results, the object recognition performance of the ship and the crew were approximately 50.44 mAP and 46.76 mAP each. The interface module showed that messages from the installed AIS were accurately converted according to the international standard. Therefore, we implemented an object recognition algorithm and interface module in the designed collision prediction and fall detection system and validated their usability with testing.