• Title/Summary/Keyword: Social Impact Management

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Emergency-response organization utilization of social media during a disaster: A case study of the 2013 Seoul floods

  • Kim, Ji Won;Kim, Yonghee;Suran, Melissa
    • Journal of Contemporary Eastern Asia
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    • v.14 no.2
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    • pp.5-15
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    • 2015
  • A growing number of studies have examined the relevance and impact of social media in building organizational resilience, which the ability to recover from a crisis, in the field of emergency management. However, few studies have assessed how these emergency response organizations perceive their own use of social media in crisis situations. In attempting to fill this gap, this study conducted a structured survey with emergency-response organization representatives in Seoul, South Korea, to examine how such organizations evaluate their utilization of social media in an urban emergency situation and how their social media uses are related to promoting organizational resilience during adverse events such as a flood. Overall, the findings imply that organizations are not yet taking full advantage of social media. Respondent evaluations of their own social media use in all three assessment areas-information provision, information dissemination, and emotional messages-were not satisfactory. However, their perceptions of how well they utilize social media were positively related to how they view their organizational resilience. Therefore, it may be that these organizations realize the powerful role of social media in building organizational resilience but lack the knowledge and experience to make the best use of social media services.

The Impact of Supplier Induced Demand on Increase in Medical Aid Expenditure (의료급여비용 증가에 공급자 유인효과가 미치는 영향)

  • Shin, Hyunwoung;Yoon, Jangho;Noh, Yunhong;Yeo, Ji-Young
    • Health Policy and Management
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    • v.24 no.1
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    • pp.13-23
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    • 2014
  • Background: A need arises to efficiently control health expenditure for medical aid due to a sharp increase in medical aid expenditure. This study experimently analyzes the impact of physician behavior on medical use for medical aid beneficiaries using supplier induced demand (SID) theory. Methods: This study looks into analyze SID effect using expenditure factor analysis of medical aid for the years between 2003 and 2010 in comparison with health insurance. Moreover, this study analyzes the existence and scale of SID using econometrics modeling with panel data on 16 cities and provinces's health expenditure data for medical aid from 2003 1/4 to 2010 4/4. Results: This study finds that the growth rate of visit days per capita and treatment amount per visit days for medical aid is higher than health insurance. Furthermore, the result of econometrics modeling analysis shows the existence of SID in general hospital, hospital, clinic, oriental clinic. Conclusion: In order to efficiently control expenditure for medical aid, it is required to reinforce macro polices such as the introduction of 'target management' and micro policies such as the strengthen of management on medical institutes in the perspective of suppliers as well as regulations of demanders.

The relationship between emotional intelligence in leadership and organizational performance of nurses in general hospitals (종합병원에 근무하는 간호인력의 감성리더십과 조직성과 간의 관계)

  • Lee, Bo-Hye;Choi, Man-Kyu;Moon, Sang-Sik;Jung, Min-Soo;Kim, Jin-Hee
    • Health Policy and Management
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    • v.21 no.2
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    • pp.309-328
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    • 2011
  • In order to effectively attain the objectives of an organization, it is important for the leader to provide an environment where members can co-exist and mutually advance, and also to have an emotional impact on them. This study examines the structural relationship among emotional intelligence in leadership, organizational commitment, job satisfaction, turnover intention, and organizational performance effects of emotional leadership in the nursing profession of a general hospital. A structured questionnaire was sent to 550 nurses in 11 general hospitals in Seoul Metropolitan City, among which 350 responses were used in the analysis. The independent variable, emotional intelligence in leadership, was measured by 18 items, including self-awareness, self-regulation, social awareness and relationship management. The dependent variable, organizational effectiveness, consisted of 46 items, including 15 items regarding organizational commitment, 20 items on job satisfaction, 3 items on turnover intention and 8 items on organizational performance. The structural equation modeling technique was used to identify the impact of emotional intelligence in leadership on organizational effectiveness. The results of the analysis show that the emotional intelligence in leadership of superior nurses has a significant impact on the nurses'organizational commitment and job satisfaction. While the direct effect on turnover intention and organizational performance was not significantly high, organizational commitment and job satisfaction were parameters in low turnover intention and high job performance. In conclusion, emotional intelligence in leadership is critical as nursing services in hospitals are based on interpersonal relationships. Therefore, by developing appropriate programs and training, hospitals can anticipate improved self-awareness, self-regulation, social awareness and relationship management of nurses, and further improve the effectiveness of the nursing profession.

Management Accounting System Utilized to Encounter COVID-19: A Case of Small Enterprises in the Service Sector in Thailand

  • WICHITSATHIAN, Sareeya;EKKAPHOL, Sumalee
    • The Journal of Asian Finance, Economics and Business
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    • v.9 no.6
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    • pp.363-372
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    • 2022
  • The purpose of this study is to investigate COVID-19's impact on firm survival, as well as the management accounting system's role in adjusting operation efficiency for business survival. Two sets of data comprising small enterprises in the service sector were used. The first business group serves customers who have changed their lifestyle to a new normal. The second business group serves customers who are affected by social distancing measures. The data was collected based on an in-depth interview method. The data was then evaluated using content analysis and analytic comparison. The results show that the COVID-19 situation positively impacts the business survival of the service businesses group that serves customers who have changed lifestyles. However, COVID-19 has a negative effect on the survival of service business groups that serve customers affected by social distancing measures. In addition, the management accounting used during COVID-19, small enterprises have analyzed the operating environment and used the information stored in the database to determine goals for the operation. This study provides comprehensive economic effects and the utilization of management accounting systems. The accounting systems helped to decide to adjust the operation process during the quick changing of the environment of the small enterprise in the service sector.

Psychological contract-based Consumer Repurchase behavior On Social commerce platform: An Empirical study

  • Shahbaz, Hussain;Li, Ying;Li, Wenli
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.14 no.5
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    • pp.2061-2083
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    • 2020
  • Social commerce, integration of social media and e-commerce, provides potential opportunities for consumers to talk about their ideas and exchange product-related information on online shopping platforms. Given the substantial prospects related to business opportunities and consumers' perceptions, this study explores the factors driving fulfillment of the psychological contract in social commerce platforms. This research proposes, examines, and proves a theoretical model for the post-purchase behavior of the consumers, through an empirical investigation of online questionnaire-based data, gathered from 367 consumers in a cross-sectional setting. Results show that the fulfillment of psychological contract, consumer loyalty, and affective commitment fully mediate the impact of consumer trust on platform and repurchase intention. The level of commitment toward the consumer by the platform is strongly related to the degree of consumer trust, which is reciprocated through re-purchase intentions. This study offers essential theoretical implications with regards to the social exchange theory, attribution theory, and an moderating effect of the platform empathy on consumers' trust-psychological contract fulfillment relationship. Likewise, this research has significant implications for practitioners and managers.

Resilience and Adjustment of Retired Husbands and Wives (퇴직한 남편과 그 부인의 탄력성과 적응분석)

  • 김명자
    • Journal of Families and Better Life
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    • v.21 no.6
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    • pp.117-127
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    • 2003
  • This study examined the effect of resilience on the adjustment of retired husbands and their wives. Data was collected from 174 retired husbands and their wives in the Seoul metropolitan area. Collected data were analyzed by mean score, percentile, paired-t tests and regression analyses. The major findings were as follows : 1. There was no significant difference in the adjustments between retired husbands and their wives. 2. Individual resilience, family resilience and social resilience had a strong impact on the adjustment of retired husbands and their wives. Self-esteem, acceptance of retirement, communication between the couple, family cohesion, and retirement policy had a significantly positive impact on the husbands' adjustment. 3. As for the adjustment of the wives, self-esteem, communication between the couple, family cohesion, acceptance of husbands' retirement and religious activity had a significantly positive impact. In summary, this study shows the importance of resilience in the adjustment of retired husbands and their wives.

Impact of the Purchasing Price Reimbursement System for Insurance Drugs upon the Health Insurer's Financial Situation (실거래가상환제의 건강보험재정에 대한 영향)

  • Jeong, Hyoung-Sun;Lee, Eui Kyung;Kim, Eun Jung;Ryu, Gun-Chun;Song, Yang Min;Kim, Sun-Ju
    • Health Policy and Management
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    • v.15 no.3
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    • pp.40-59
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    • 2005
  • The objective of this paper is to examine what impact the newly introduced Purchasing Price Reimbursement System, where insurance drugs are reimbursed at the prices as they were purchased by medical care providers under the maximum allowable cap, has upon the health insurer's financing situation. The impact of the Purchasing Price Reimbursement System is considered to be confined mainly to the inpatient department among three drug reimbursement fields such as inpatient department, out-patient department and pharmacy. Hypothesis was set and tested in this study for each of three components of inpatient drug reimbursement in health insurance, i.e. average price level, composition of drugs and their overall volume. Drug price level calculated in this study from 403 selected reimbursement drugs according to the Laspayres methodology revealed faster decline under the new Purchasing Price Reimbursement System than previously by $1.53\%$ on the annual average basis. However, additional 1.4 percent financial burden in the ratio of the total inpatient reimbursement was owed by the health insurer. This was analysed to be a combined result of both 2.0-3.1 percent of reduced reimbursement due to drug price decline and 3.4-4.5 percent of additional reimbursement due to drug volume increase. These results suggest that recalling the Purchasing Price Reimbursement System would not have so much impact upon the health insurer's financial situation given that the current compulsory separation between doctor's prescribing and pharmacist's dispensing is irrevocable.

The Impact of Intra-Team and Inter-Team Social Ties on Team Innovativeness and Performance: On the Basis of IT Support (팀 혁신성과 성과에 대한 팀 내, 팀 간 사회적 연결의 영향: IT 지원에 기반하여)

  • Suk Hyun Kim;Junyeong Lee;Chanhee Kwak;Tae Hyung Kim;Heeseok Lee
    • Information Systems Review
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    • v.19 no.2
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    • pp.137-157
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    • 2017
  • Social ties play an important role in today's competitive world. The primary objective of this study is to explore the impact of intra- and inter-social ties on team innovativeness and performance. Through an empirical model of 97 teams in six companies, this study attempts to (i) examine how intra- and inter-social ties affect team innovativeness and team performance; and (ii) investigate how the support for information technology facilitates social ties. Our team-based analysis reveals that strong intra-bonds among members improve team innovativeness and enhance team performance. Inter-linkages among teams also lead to team performance through innovativeness, but they are not directly associated with performance. IT support also considerably enhances social ties.

The study of smart-media acceptance model for teachers in special education based on personal innovativeness and social influence (개인의 혁신성과 사회적 영향 관점에서 특수교사들의 스마트미디어 수용에 관한 연구)

  • Han, Dong-Wook;Kang, Min-Chae
    • Journal of Digital Convergence
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    • v.10 no.10
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    • pp.75-83
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    • 2012
  • The aim of this study is to test the behavioral acceptance of adopting smart-media for special education teachers on the points of personal innovativeness and social influence with structural equation modeling(SEM). The corelation of factors such as personal innovativeness, social influence, performance expectancy and behavioral intention are significant. The results of SEM analysis show that the direct impact of social influence on performance expectancy and behavioral intention is significant. The indirect impact of social influence toward behavioral intention through performance expectancy is also significant. However, the personal innovativeness is not statistically significant factor affecting performance expectancy and behavioral intention.

A Study on the Impact of Employee's Awareness about Corporate Social Responsibility on Innovative Behavior ; Targeting Frontline Employees in the Hotel Industry

  • Choi, Hyun-Jung
    • Culinary science and hospitality research
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    • v.22 no.1
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    • pp.78-86
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    • 2016
  • This study is designed to investigate the impact of employee's awareness about corporate social responsibility on innovative behavior among frontline employees in the hotel industry. In addition, the present study seeks to demonstrate whether employees awareness about corporate social responsibility or innovative behavior varies according to gender, age, education level and employment type. In order to achieve the study goal, the data were obtained from frontline employees(Rooms division, F&B division) working in the 5-star hotels. And the data were analyzed by frequency analysis, factor analysis, reliability analysis, t-test, ANOVA and regression analysis were undertaken using SPSS(18.0). The results showed that gender, age and employment type were not significant factors to generate differences on awareness about corporate social responsibility. But the higher educated employee was likely to perceive the awareness about corporate social responsibility better. Employee's innovative behavior varied on all of gender, age, education level and employment type. In other words, employee who is male, in the older age group, in the higher educated level and the full-time position tends to do more innovative behavior. Implications based on the study results are also discussed.