• Title/Summary/Keyword: Social Big data

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Business Intelligence and Marketing Insights in an Era of Big Data: The Q-sorting Approach

  • Kim, Ki Youn
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.8 no.2
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    • pp.567-582
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    • 2014
  • The purpose of this study is to qualitatively identify the typologies and characteristics of the big data marketing strategy in major companies that are taking advantage of the big data business in Korea. Big data means piles accumulated from converging platforms such as computing infrastructures, smart devices, social networking and new media, and big data is also an analytic technique itself. Numerous enterprises have grown conscious that big data can be a most significant resource or capability since the issue of big data recently surfaced abruptly in Korea. Companies will be obliged to design their own implementing plans for big data marketing and to customize their own analytic skills in the new era of big data, which will fundamentally transform how businesses operate and how they engage with customers, suppliers, partners and employees. This research employed a Q-study, which is a methodology, model, and theory used in 'subjectivity' research to interpret professional panels' perceptions or opinions through in-depth interviews. This method includes a series of q-sorting analysis processes, proposing 40 stimuli statements (q-sample) compressed out of about 60 (q-population) and explaining the big data marketing model derived from in-depth interviews with 20 marketing managers who belong to major companies(q-sorters). As a result, this study makes fundamental contributions to proposing new findings and insights for small and medium-size enterprises (SMEs) and policy makers that need guidelines or direction for future big data business.

A research paper for e-government's role for public Big Data application (공공의 빅데이터 활용을 위한 전자정부 역할 연구)

  • Bae, Yong-guen;Cho, Young-Ju;Choung, Young-chul
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.21 no.11
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    • pp.2176-2183
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    • 2017
  • The value of Big-Data which is a main factor of the fourth Industrial Revolution enhances industrial productivity in private sector and provides administrative services for nations and corporates in public sector. ICT-developed countries are coming up with Big-Data application in public sector rapidly. Especially, when it comes to social crisis management, they are equipped with pre-forcasting system. Korean Government also emphasizes Big-Data application in public sector for the social crisis management. But the reality where the overall infrastructure vulnerability reveals requires preparation and operation of measurement for social problems. Accordingly, we need to analyze Big-Data application problem and benchmark the precedented cases, thereby, direct policy diversity. Hence, this paper proposes the roles and rules of E-government analyzing problems from Big-Data application. The following policy proposes open Information and legal&institutional improvement, Big-Data service considerations threatening privacy issues in Big-Data ecosystem, necessity of operational and analytical technology for Big-Data and related technology in technical implication of Big-Data.

Comparing Social Media and News Articles on Climate Change: Different Viewpoints Revealed

  • Kang Nyeon Lee;Haein Lee;Jang Hyun Kim;Youngsang Kim;Seon Hong Lee
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.17 no.11
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    • pp.2966-2986
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    • 2023
  • Climate change is a constant threat to human life, and it is important to understand the public perception of this issue. Previous studies examining climate change have been based on limited survey data. In this study, the authors used big data such as news articles and social media data, within which the authors selected specific keywords related to climate change. Using these natural language data, topic modeling was performed for discourse analysis regarding climate change based on various topics. In addition, before applying topic modeling, sentiment analysis was adjusted to discover the differences between discourses on climate change. Through this approach, discourses of positive and negative tendencies were classified. As a result, it was possible to identify the tendency of each document by extracting key words for the classified discourse. This study aims to prove that topic modeling is a useful methodology for exploring discourse on platforms with big data. Moreover, the reliability of the study was increased by performing topic modeling in consideration of objective indicators (i.e., coherence score, perplexity). Theoretically, based on the social amplification of risk framework (SARF), this study demonstrates that the diffusion of the agenda of climate change in public news media leads to personal anxiety and fear on social media.

A Study on Hotel Customer Reputation Analysis based on Big Data (빅 데이터 기반 호텔고객 평판 분석에 관한 연구)

  • Kong, Hyo-Soon;Song, Eun-Jee
    • Journal of Digital Contents Society
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    • v.15 no.2
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    • pp.219-225
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    • 2014
  • Competition between corporations is getting more intense, so they need customer feedback in order to fulfill an effective management. Recently, SNS (Social Network Service) such as Twitter and Facebook has grown dramatically because of smart phones. Social media like Twitter and Facebook let customers to express their needs, and using big data such as data on SNS is a very effective method for getting customer's feedback. Collecting and analyzing social big data are operated by Buzz monitoring system. This research suggests how to utilize big data for getting customer's feedback on hotel CRM(Customer Relationship Management), which considers customer itself as asset of business. This paper demonstrates the research of buzz monitoring system that analyzes big data, and presents results of hotel customer reputation using buzz monitoring system. It would analyze the result from the hotel customer reputation, and research the implication in this paper.

A Study on the Perception of Corona19 Period Play Culture Based on Big Data Analysis

  • Jung, Seon-Jin
    • International Journal of Internet, Broadcasting and Communication
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    • v.12 no.4
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    • pp.196-203
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    • 2020
  • In this study, we tried to explore the actual direction for the play culture by looking at the social perception of the change of play culture due to the Corona 19 using big data analysis. For this research, we used Textom, a website specializing in collecting big data, and collected 10,216 data using keywords of "Corona + Play," "Play Culture" and "Leisure" from January 19, 2020 to September 30, 2020, when the first confirmed case of Corona 19 occurred in Korea on various portal sites at home and abroad. The results of this paper showed that the social perception of the play culture in Corona 19 was 51.61%, not much different from the negative image of 48.15%. It is necessary to develop a play culture program that can identify people's various desires and emotions under the premise that situations similar to the current With Corona period and Corona19 can occur at any time, and find mental and physical stability and vitality in unstable situations. In addition, the results of this study can be used as basic data for the development of play culture policies or programs, with the significance that this study helped vitalize big data utilization research in the fields of play, leisure, and culture.

An Exploratory Study on Issues Related to chatGPT and Generative AI through News Big Data Analysis

  • Jee Young Lee
    • International Journal of Advanced Culture Technology
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    • v.11 no.4
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    • pp.378-384
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    • 2023
  • In this study, we explore social awareness, interest, and acceptance of generative AI, including chatGPT, which has revolutionized web search, 30 years after web search was released. For this purpose, we performed a machine learning-based topic modeling analysis based on Korean news big data collected from November 30, 2022, when chatGPT was released, to August 31, 2023. As a result of our research, we have identified seven topics related to chatGPT and generative AI; (1)growth of the high-performance hardware market, (2)service contents using generative AI, (3)technology development competition, (4)human resource development, (5)instructions for use, (6)revitalizing the domestic ecosystem, (7)expectations and concerns. We also explored monthly frequency changes in topics to explore social interest related to chatGPT and Generative AI. Based on our exploration results, we discussed the high social interest and issues regarding generative AI. We expect that the results of this study can be used as a precursor to research that analyzes and predicts the diffusion of innovation in generative AI.

A Sustainable Tourism Study in Underdeveloped Areas Using Big Data Analysis Techniques

  • Hyun-Seok Kim;Sang-Hak Lee;Gi-Hwan Ryu
    • International Journal of Internet, Broadcasting and Communication
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    • v.16 no.2
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    • pp.112-118
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    • 2024
  • We Design The problem of underdeveloped areas is emerging as a social problem. Industrialization drove the population to the cities, creating underdeveloped areas. Underdeveloped areas are causing social problems such as population decline and aging. It is necessary to study the continuous tourism development of underdeveloped areas through development and improvement projects. Using social media big data to investigate keywords in underdeveloped areas and see the connection between keywords. The purpose of this study was to conduct core research divided by type and to investigate the keywords of tourism in underdeveloped areas through concor analysis of underdeveloped areas. As a result of the study, keywords were connected for each type of redevelopment, regional development, regional economy, and underdeveloped areas. Through this, the keywords for sustainable tourism in underdeveloped areas were identified. It is hoped that this study will develop sustainable tourism for the keywords of underdeveloped areas.

A study on ways to make employment improve through Big Data analysis of university information public

  • Lim, Heon-Wook;Kim, Sun-Jib
    • International Journal of Advanced Culture Technology
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    • v.9 no.3
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    • pp.174-180
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    • 2021
  • The necessity of this study is as follows. A decrease in the number of newborns, an increase in the youth unemployment rate, and a decrease in the employment rate are having a fatal impact on universities. To help increase the employment rate of universities, we intend to utilize Big Data of university public information. Big data refers to the process of collecting and analyzing data, and includes all business processes of finding data, reprocessing information in an easy-to-understand manner, and selling information to people and institutions. Big data technology can be divided into technologies for storing, refining, analyzing, and predicting big data. The purpose of this study is to find the vision and special department of a university with a high employment rate by using big data technology. As a result of the study, big data was collected from 227 universities on www.academyinfo.go.kr site, We selected 130 meaningful universities and selected 25 universities with high employment rates and 25 universities with low employment rates. In conclusion, the university with a high employment rate can first be said to have a student-centered vision and university specialization. The reason is that, for universities with a high employment rate, the vision was to foster talents and specialize, whereas for universities with a low employment rate, regional bases took precedence. Second, universities with a high employment rate have a high interest in specialized departments. This is because, as a result of checking the presence or absence of a characterization plan, universities with a high employment rate were twice as high (21/7). Third, universities with high employment rates promote social needs and characterization. This is because the characteristic departments of universities with high employment rates are in the order of future technology and nursing and health, while universities with low employment rates promoted school-centered specialization in future technology and culture, tourism and art. In summary, universities with high employment rates showed high interest in student-centered vision and development of special departments for social needs.

Big Data Patent Analysis Using Social Network Analysis (키워드 네트워크 분석을 이용한 빅데이터 특허 분석)

  • Choi, Ju-Choel
    • Journal of the Korea Convergence Society
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    • v.9 no.2
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    • pp.251-257
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    • 2018
  • As the use of big data is necessary for increasing business value, the size of the big data market is getting bigger. Accordingly, it is important to apply competitive patents in order to gain the big data market. In this study, we conducted the patent analysis based keyword network to analyze the trend of big data patents. The analysis procedure consists of big data collection and preprocessing, network construction, and network analysis. The results of the study are as follows. Most of big data patents are related to data processing and analysis, and the keywords with high degree centrality and between centrality are "analysis", "process", "information", "data", "prediction", "server", "service", and "construction". we expect that the results of this study will offer useful information in applying big data patent.

Evaluation of Predictive Models for Early Identification of Dropout Students

  • Lee, JongHyuk;Kim, Mihye;Kim, Daehak;Gil, Joon-Min
    • Journal of Information Processing Systems
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    • v.17 no.3
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    • pp.630-644
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    • 2021
  • Educational data analysis is attracting increasing attention with the rise of the big data industry. The amounts and types of learning data available are increasing steadily, and the information technology required to analyze these data continues to develop. The early identification of potential dropout students is very important; education is important in terms of social movement and social achievement. Here, we analyze educational data and generate predictive models for student dropout using logistic regression, a decision tree, a naïve Bayes method, and a multilayer perceptron. The multilayer perceptron model using independent variables selected via the variance analysis showed better performance than the other models. In addition, we experimentally found that not only grades but also extracurricular activities were important in terms of preventing student dropout.