• Informatization Policy
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• v.18 no.2
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• pp.72-84
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• 2011

Along with the fast development of "smart"information technology including smart phones, a concern for increased productivity and better work-life balance is growing faster than ever. In many cases, the expectations for "smart work"remain only superficial at most, and the theoretical foundation for smart work research, much less with clear definitions, is not based on sound research. This article primarily aims to clarify the differences between the concept of telework and that of smart work. Particularly, a research framework for smart work, reflecting the points of differentiation for smart work on the basis of previous telework research framework is suggested. Then, we go further to discuss the limitations of existing telework research to suggest new research agenda for smart work research, and review current smart work policy being executed by the Korean government to suggest directions for the future. We expect to make academic contributions to the advancement of smart work research in the IS research field as well as provide practical insights for local policy planners.

• Journal of Digital Convergence
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• v.9 no.4
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• pp.213-222
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• 2011

The purpose of this paper is to propose a smart work implementation strategy of Korean companies. Recently in Korea, the interest in smart work is growing and actively promoting but the introduction of private enterprise strategy is absent. However the smart work has been highlighted several issues. In this paper, among the issues, we studied the strategy for introducing smart work system with respect to the related research and literature on strategies and guidelines that may be introduced to the system. With reference to the actual introduction of the basic directions for the procedure proposed by the Korea Communications Commission, we try to review the operating guides and to propose smart work 2.0 implementation strategy, framework and some procedure.

• Journal of Digital Convergence
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• v.9 no.4
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• pp.29-40
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• 2011

This research suggests the effective countermeasures for the security threats on 'Smart Work 2.0'. It is important to discuss the Smart Work 2.0 security issues and threats at the point of evolving form Smart Work 1.0 into 2.0. In this research, first, the security issues, threats and countermeasures of telecommunication working, mobile office and smart work center are discussed. Second, we explore the security issues derived from co-working or creativity as major concepts of Smart Work 2.0.

• Journal of the Korea Society of Computer and Information
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• v.17 no.2
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• pp.225-230
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• 2012

With a wide spread of smart phone, Smart society has been progressed through nationwide that changed way of personal daily life rapidly. As smart work has been introduced and utilized at the office, it is possible that the person in charge can handle remote transaction without restriction of time and place. Smartlization throughout the society has been progressed, member of work and system related can be linked mutually and took personalized services. This study identifies explorative moderating effect of smart environment at performance of work with employee cognition. As a result, found that smart work environment with complexity of work has increased moderating effect over collaborative work.

• Journal of Information Technology Applications and Management
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• v.20 no.2
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• pp.211-230
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• 2013

This paper presents how users and operators of smart work centers think about benefits from and obstacles to smart work centers. First, this paper reviewed the previous literature to summarize benefits and obstacles. Then, in-depth interviews with users and operators were conducted to identify the current issues in smart work centers. Finally, a survey method was used to collect opinions of more users and managers and the co-orientation model was employed to analyze diverse patterns. This study found that users and operators mostly agree with the benefits from the smart work centers. However, they expressed various forms of disagreement over obstacles and ways to overcome the obstacles.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.14 no.12
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• pp.4748-4762
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• 2020

Recently, the COVID 19 pandemic has affected on our daily lives and society in many ways. Specifically, it has brought rapid changes in the working environment from office working to smart telecommuting. In addition, cloud computing technology and services not only provided ubiquitous access, but also led to a sharing of information, internal-external communication channels, telework, and innovative smart work for the business process. As a result, smart work services based on social cloud networking have spread to the public sector. However, existing academic research examining smart work merely remains to focus on the theoretical conceptualization or to deal with merely several examples of private views. Best practices of smart work services based on cloud computing technology in the public field rarely exists. Moreover, many studies have been differently measured the values of smart work for private and public sectors depending on organizational singularities. Therefore, the study aims to define new theoretical implications and to explore future business strategies and policy directions based on a technical working group's personal psychological subjectivity. The research applied Q methodology, and selected five public organizations in Korea, that they have adopted or currently plan to adopt some part of smart work services.

• Journal of Digital Convergence
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• v.10 no.11
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• pp.93-102
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• 2012

The purpose of this research is to create a preferable corporate culture under the SmartWork environment. There is growing interests in SmartWork, which can satisfy the compatible conditions of government's carbon emission restriction policy, corporate efficient expense reduction, productivity maximization, and each individual's work and a family. Due to the interests and the rapid development of IT technology, a realistic condition for SmartWork is established but the promotion without a sufficient preparation, such as legal examination and relevant systems, created much confusion and very few companies are introducing it. This paper discusses that a social agreement should be reached through adjustments among parties interested, such as government, companies, and employees, studies the WIN-WIN plan that individuals and organization can grow together, and proposes a new corporate culture under the SmartWork environment. SmartWork has more than the simple meaning of 'remote working'. SmartWork, a method of smart working, means a transition to a new paradigm that minimizes moving for work and work & human move together, and a change from a work-oriented culture to a human-oriented culture. This paper summarized the role of government and companies for the successful introduction of SmartWork, and proposed that a government level 'SmartWork Activation Executive Committee (tentative name)' with a strong promotional power would create a new culture of SmartWork and form a civilian consultative body to support SmartWork corporate culture creation & expansion in the private corporate area, in a tuning with Ministry of Public Administration & Security, Ministry of Labor, Ministry of Gender, and Communications Commission.

• Journal of Information Technology Applications and Management
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• v.23 no.1
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• pp.61-77
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• 2016

This study derived research model about the influencing factors of the successful performance of smart work. Research model is composed of four perspectives: technology perspective like system quality and usage level of information technology, interaction perspective like innovational climate, institutional perspective like personnel evaluation, and individual perspective like self-control. This study collected 155 survey data from K public company and M global software company. As a result of data analysis, all of four perspectives influenced smart work performance. Technology perspective had the strongest effect on smart work performance, the second was institution perspective, the third was interaction perspective, and the last was individual perspective. In conclusion, smart work is not an IT project. We have to reconsider the thinking that just only the introduction of cutting-edge IT increases business performance. Smart work project should be pursued in harmony with institution and climate in the organizational perspective and self-control in the personal perspective. Also, to maximize business performance in smart work environment, organizations should strengthen the positive factors and overcome the negative factors.

• Journal of Digital Convergence
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• v.14 no.2
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• pp.265-270
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• 2016

The advance in mobile devices such as smartphone, wireless networking, and Internet technologies enables many organizations to improve drastically not only the ways of carrying out every job activity but also their business processes and operations management. As the effort to work smart utilizing the technological change, they are interested in the implementation of Smart Work environment. In this paper we examine several types of smart work and their service scenarios. We also describe the structures of networking and system configurations for building up the smart work environment. These study results may be useful as reference materials for the successful implementation of smart work.

• Journal of Digital Convergence
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• v.9 no.4
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• pp.191-200
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• 2011

Smart work is a new paradigm of the way of working for knowledge workers. We propose a model which determines the levels of smart work. As the determinants, we identify freedom from both space and time. As an extension of the model by adding a new determinant of the mobilization of social intelligence, we show that a new smart work model, smart work 2.0, can be derived. For successful implementation of smart work 2.0, we also provide strategic suggestions, along with the implication of the study and future research direction.