• Title/Summary/Keyword: Smart Work Service

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A Study on Measuring the Success of Smart Work Center (스마트워크센터 성공 평가에 관한 연구)

  • Lee, HanChan;Lee, So-Hyun;Kim, Hee-Woong
    • Information Systems Review
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    • v.14 no.3
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    • pp.99-114
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    • 2012
  • In July 2010, The Korean government announced a plan to implement smart work centers to resolve low birth rate, low productivity and social costs of the urban traffic jams. The Plan calls for up to 30 percent of the working population to be working under the smart work system by 2015. This empirical study was conducted to find factors affecting the Smart Work Center use. Based on the IS Success Model, 'operation Infra Quality' and 'User Satisfaction' have positive impact on the Smart Work Center use. 'System Infra Quality' and 'IT Infra Quality' have positive impact on the 'User Satisfaction'. Consequently 'System Infra Quality' and 'IT Infra Quality' have positive impact on the Smart Work Center use indirectly.

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Cyber-attack and Cybersecurity Design for a Smart Work System (스마트워크 시스템을 위한 사이버 공격 및 사이버 보안 설계)

  • Cheon, Jae-Hong;Park, Dea-Woo
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.23 no.2
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    • pp.207-214
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    • 2019
  • The speed of technological development is increasing, and high-performance digital devices are spreading. Wired digital devices such as PCs have been optimized for existing wired environments, but needs are shifting away from the constraints of space and space to smart work that enables efficient work anywhere and anytime. The Smart Work System security design is needed to secure integrity and availability in the face of various security threats including physical threats (lost, stolen, and damaged terminals), technical threats (data theft, DoS: denial of service), and unauthorized access outside the wired environment. In this study, we analyzed smart work network systems, wired / wireless link systems, and digital smart devices. We also studied cyber-attack analysis and cybersecurity design methods for a Smart Work wired system and a future wireless system. This study will be used as basic data for building a secure Smart Work system.

A Study on the Satisfaction Analysis of Smart Traffic Safety Systems using Importance-Performance Analysis (IPA를 이용한 스마트 교통안전 시스템의 만족도 분석 연구)

  • Kiman Hong;Jonghoon Kim;Jungah Ha;Gwangho Kim;Jonghoon Kim
    • Journal of the Society of Disaster Information
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    • v.18 no.4
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    • pp.754-768
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    • 2022
  • Purpose: The purpose of this study is to derive improvements through user satisfaction analysis for the smart traffic safety system being applied to improve traffic safety. Method: A survey-based IPA analysis was used to derive system and service improvements for groups of drivers and pedestrians. Result: As a result of the analysis, both drivers and pedestrian groups showed that Quadrant 1(Keep up the Good Work) was 'Perception of risk information', and Quadrant 3(Low Priority) was 'Reliability of warning information'. On the other hand, 'AI display suitability', which was analyzed as Quadrant 1(Keep up the Good Work) in the driver group, was found to be Quadrant 3(Low priority) in the pedestrian group. Conclusion: Satisfaction factors for smart pedestrian safety systems may vary depending on users, and it is judged that user-centered system construction and service provision are necessary.

A Study on the Quality Management System for Smart Shipyard Based on Mobile (모바일 기반 스마트 조선소 품질관리 시스템에 관한 연구)

  • Park, Ju-Yong;Moon, Se-Young;Ryu, Cheol-Ho;Hwang, In-Hyuck
    • Journal of Welding and Joining
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    • v.31 no.4
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    • pp.34-41
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    • 2013
  • In the smart life era where the majority of economically active population uses mobile devices, smart devices have formed a new service market. In this study, we developed a shipyard quality management application using mobile devices such as smart phones and tablet PCs. For this purpose, the problems were derived through the analysis of the quality management work on shipyard and the considerations were extracted to build a smart work environment by analyzing the case studies of smart work in other industrial fields. Among the shipyard quality management work, functions thought to be highly utilized when converted to a mobile system has been developed as a mobile application. The application was developed by applying an object-oriented component-based development (ooCBD) methodology, and is expected to improve the user experience and the efficiency of quality management operations in shipyard.

A Study on the Information Protection Plan for the Smartwork Service Environments (스마트워크 서비스 환경 구축을 위한 정보보호 방안에 대한 연구)

  • Kim, Dong Soo;Kim, Hee Wan
    • Journal of Service Research and Studies
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    • v.3 no.2
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    • pp.19-32
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    • 2013
  • An explosive growth of mobile devices and smart phones, such as Tablet PC using wireless Internet, is changing the Information environment rapidly. Smart technology telecommuting work or smart work centers, mobile devices, and configure your environment to take advantage of remote collaboration. Also, you do not have the limitations of time and space provides a flexible working environment. Smartwork environment is an IT environment to be provided to carry out the business by accessing remotely via smart device outside of the internal IT infrastructure of an existing. Smartwork system to increase the work efficiency is present to what information protection threats according to their convenience. Safeguards information that can be utilized to build a secure smartwork environment is required. Therefore, in this paper, we examined the worksmart information protection measures that can protect the information be reconciled smoothly to fit the smartwork environment.

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A Research on Aircraft Ground Service Agents' Acceptance of Smart Safety Technology Using Unified Theory of Acceptance and Use Technology (항공기 지상조업 서비스 직원의 안전관리 향상을 위한 스마트안전기술 수용성 연구)

  • Young Ju Oh;Kee Woong Kim;Jong Duk Jeon
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.32 no.3
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    • pp.171-179
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    • 2024
  • Aircraft ground services are essential to the aviation industry and aviation services, yet management systems and improvement measures for operations and safety have not been adequately addressed in the revision of the old aviation law. This study utilized structural equation modeling and the UTAUT model to analyze the perceived acceptance of smart safety technologies among ground handling service workers. The findings indicated that perceived ease of use had a more significant than perceived usefulness impact on the acceptance of smart safety technologies among ground handling service workers. In light of these findings, it is recommended that the aviation safety management authority establish a policy vision for the adoption of smart safety technologies and consider implementing measures such as the introduction of smart safety technology test beds to enhance safety management and work efficiency of aircraft ground handling services.

A Study on the Use Activation of the Cloud Office with Focus on DeLone and McLean IS Success Model (클라우드 오피스 이용 활성화 : DeLone and McLean 정보시스템 성공모형의 적용)

  • Yoon, Seong-Jeong;Kim, Min-Yong
    • Journal of Information Technology Services
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    • v.14 no.2
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    • pp.289-314
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    • 2015
  • Recently, Most of the companies and government offices are under consideration about the adoption of cloud office service to actualize the smart work policies. Comparing with traditional office software, a cloud office service have the advantage of the method of payment and coming over the physical limitations. Many cloud office service users tend to adopt an official evaluated the service without doubt. However after deciding to adopt cloud office service, many users are faced with a variety of problems and difficulties practically. In this study, researchers carried out interview about those problems and difficulties after adopting a cloud office service. Consequently, there are several problems and difficulties such as compatibility, document security, document lost and maladjusted to the new graphic user interface between traditional office software and a cloud office service. A cloud office service have still several advantages not only a competitive price but also ubiquitous attributes. Thus, researchers need to study about what kinds of reason variables can solve those problems and difficulties. In existing research, DeLone & McLean have suggested information system success model. They use three independent variables which are system quality, information quality, service quality. Parameters are user satisfaction, intention to use and use. Lastly, dependent variables are net benefits. However in this study, we need to change the scope of measurement. In other words, we have to replace parameters with dependent variables. Simply, user satisfaction, intention to use and use is going to be dependent variables. There are several reasons why we need changing variables. First, we aim at giving a some suggestions to a cloud service providers which independent variables do not work to satisfy for the users. Second, we need to find out how to maximize cloud office service user's satisfaction and intention to use. Third, we should firstly know that relationship between independent variables and dependent variables. Finally, those research results give for the cloud office service provider to solve the cloud office service adopting problems and difficulties.

Evaluation Research on Smart Mirror UX for Efficient Communication of the IoT Generation (IoT 시대 효과적인 커뮤니케이션을 위한 스마트미러 UX 평가 연구)

  • Oh, Moonseok
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.11 no.1
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    • pp.121-133
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    • 2015
  • IoT utilized network vitalization between objects are being rapidly established within current IT communication environment. Therefore the worth of smart mirrors is rising for it is a tool to allow online network between objects to be possible in human communication environment. For effective IoT generation's communication, this research intends to evaluate the smart mirror's value for practical uses based on the users' experiences. For the UX evaluation according to the locations where it will be used, Peter Morville's Honeycomb model and Jocob Nielsen's usage evaluation principles were referred to analyze effectiveness of 4 factors, utilization convenience, communication effectiveness, mass interest and space adequateness on households, public places and work places. Hence, we have were led to an objective result through statistical analysis method based on survey. As a result, we have confirmed the smart mirror's positive influence on the users' effective communication in all places. Especially in households, utilization convenience and space adequateness appeared to be high that confirmed sufficient users' need for the home-automation services. In public places, the communication effectiveness and space adequateness ranked high to confirm that the smart mirror utilization is adequate to provide location information. Also, in work places, the mass adequateness was high that we were able to confirm that supply of work place-specific service contents would bring meaningful results to the users. The smart mirrors are the adequate method to provide effective communication in IoT generation with high possibilities in further development.

A Study on the Effect Factor of End User's Satisfaction for Smart Work System's Success : Focused on P Corporation (스마트워크 시스템 성공을 위한 사용자 만족의 영향요인에 대한 연구 : P그룹사를 중심으로)

  • Jung, Chang Hyun;Hwang, Chan-Gyu;Hong, Soon-Geun
    • Journal of Information Technology Applications and Management
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    • v.20 no.3_spc
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    • pp.259-278
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    • 2013
  • At the center of the repeating evolution of IT industry, there is mobile computing in the ubiquitous environment, and the increasing usage of smart phones contribute more to its growth. P corporation co-developed with Google and implemented smart work system called SWP for the purpose of 'communication and collaboration with co-workers' beyond the general goal of increasing productivity and comfort of employees. The primary objective of this study is to objectively analyze the influence of the effect factor from end user's perspective and user satisfaction on SWP usage, intention for continuous usage and individual performance. To accomplish this research purpose, this study established research models and hypothesis by collective review about information system success models, and tested the research hypotheses using the structural equation modeling technique by data collected from 320 SWP system users of P corporation. Variations for system satisfaction evaluation standard are 1)SW system usage 2) intention for continuous usage 3) individual performance, effect variations are 1) social factors 2) technical factors 3) combination of social and technical factors. Therefore, this study is about influence factors on success of SWP system and how the factors impact the outcome. The test results of this research model is summarized as follows. Firstly, system user's satisfaction had positive impact on all three; SWP system usage, intention for continuous usage and individual performance. Secondly, social factor 'SWP control system' and technical factor 'information quality' and 'system quality' had positive impact on SWP system user satisfaction, while social factor 'shared value' and technical factor 'service quality' did not have significant effect on user satisfaction. Shared value however, had interactive effect with 'information quality' and 'service quality'. This study is expected to contribute to spread of academic research on smart work system by suggesting a model that can show important factors for corporation while explaining the successful implementation of SWP and its continuous usage.

Exploring the Moderating Effect of Interdependence on Performance and Satisfaction in Virtual Work Environment (품질 관점에서 가상 데스크탑 인프라(VDI)의 만족과 성과, 그리고 업무 상호의존성의 조절효과)

  • Lee, Hyejung;Lee, Jungwoo;Park, Jun-Gi;Lee, Yoon Gun
    • Journal of Information Technology Services
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    • v.13 no.3
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    • pp.93-110
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    • 2014
  • With the explosive proliferation of smart devices that may be connected to the fast Internet, virtual desktop interfaces(VDI) are being implemented in enterprises allowing employees to work anywhere anytime in the same technological environment. As this kind of systems are intended to raise the work performance, a research model is constructed from the review of research literature on service quality and work design. The model consists of VDI system service quality (ubiquity, availability, compatibility, security and ease of use), system satisfaction, task performance and job satisfaction. As VDI is designed as a support system for cooperative work, the task interdependence adopted from the work design theory is postulated here as moderating the effect of user satisfaction on task performance and job satisfaction. 147 data points were collected by a survey of VDI users in a global firm and subjected to PLS analysis. Interestingly, ubiquity and compatibility seem to be not statistically significant for user satisfaction while availability, security and ease of use of VDI system are statistically significant. Task interdependence is found to be a relatively strong mediator between system user satisfaction and task performance, however, interestingly, the coefficient come out as negative. This may indicate that the influence of VDI user satisfaction on task performance would not be high in highly interdependent tasks. Considering that VDI is intended for supporting 'interdependence' in cooperative work, this finding is a bit surprising. In-depth discussions are made in the discussion followed by future research directions.