• Title/Summary/Keyword: Smart City Performance Measurement Framework

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Comparison of Smart City Efficiency Using DEA and KPI

  • Sang-Ho Lee;Hee-Yeon Jo;Yun-Hong Min
    • Journal of the Korea Society of Computer and Information
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    • v.29 no.1
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    • pp.97-109
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    • 2024
  • This research aims to investigate how major cities in Korea utilize smart city-related technologies, develop key performance indicators (KPIs) to measure the smartness and efficiency of cities, and propose a methodology for assessing and suggesting smart city policy directions based on Data Envelopment Analysis (DEA). Referring to the CITYkeys Smart City Performance Measurement Framework, 10 key performance indicators (KPIs) were derived. For each KPI, city statistical data were allocated to input and output variables, and 15 cities were assigned as Decision Making Units (DMUs). The DEA methodology was employed to evaluate the operational efficiency and scale profitability of cities, providing insights into the operational efficiency of each city. Finally, the operational efficiency among DMUs was ranked to propose smart city policy directions for each city.