• 한국응급구조학회지
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• 제16권3호
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• pp.45-62
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• 2012

Purpose : This study was carried out from September 2011 to September 2012 to indicate improvement and performance schemes and planning strategies by way of scenario based practical examination to inspire adaptable capacity to EMS field for Emergency Medical Technician. Methods : In order to improve the examination, a survey was conducted to EMT-Paramedics (Level 1), EMT-Basics (Level 2), and other expert groups. The researchers visited the National Registry of Emergency Medical Technician (NREMT) headquarter and the psychomotor examination site in Ohio in April, 2011. The 21 EMT professors took part in a workshop experiencing the US psychomotor examinations provided by two NREMT examination experts in October, 2011. Results : The results showed that the general plan of new National Practical Examination for EMTs should consist of integrated emergency care examination based on clinical performance and simple skill examination based on objective structured skill protocol Conclusion : The National Practice Examination consists of two sessions and the examinees select the test number randomly in each session. The future examination should include the critical criteria and this criteria should be the decisive factor for the pass or fail.

• 한국간호교육학회지
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• 제23권4호
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• pp.409-418
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• 2017

Purpose: Ineffective communication between healthcare professionals leads to medical errors and puts patients at risk of harm. The aim of this study was to examine the effects of interdisciplinary communication training in simulated settings on self-confidence in communication, observed communication behavior, and technical skill performances of nursing students. Methods: A repeated measures design with one group was conducted. Data was collected from 92 nursing students through a self-administered questionnaire and an observed behavior checklist. Data analysis was performed using descriptive statistics, a paired t-test, the Wilcoxon signed rank test, the Friedmann test, a Repeated Measures ANOVA, and the Spearman correlation coefficient. Results: Self-confidence in communication, observed Identification-Situation-Background-Assessment-Recommendation-Read Back communication behavior, and technical skill performances of nursing students were significantly improved. In observed communication behavior, the performance of Assessment and Read Back communication significantly improved. However, communication of Background, Assessment, and Recommendation did not improve to a satisfactory level. Observed communication behavior was not correlated with the overall technical skill performance. Conclusion: These results indicate that interdisciplinary communication training in simulated settings was effective in improving nursing students' confidence and communication skills with physicians. Longitudinal studies with larger samples are recommended in order to verify the effects of interdisciplinary communication training on clinical outcomes as well as communication competence.

• 디지털융복합연구
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• 제15권7호
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• pp.271-284
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• 2017

본 연구는 융복합 기반 통합시뮬레이션실습 교육이 간호대학생의 임상의사결정능력, 문제해결과정, 임상수행능력, 핵심기본간호술 수행 자신감에 미치는 효과를 확인하고자 수행되었다. 연구설계는 단일군 사전사후설계에 의한 실험연구로 연구대상은 C도 소재 일개 4년제 대학 간호학과 4학년 학생 64명이었으며 연구기간은 2016년 9월 5일부터 2016년 12월 6일까지였다. 연구결과 통합시뮬레이션실습 교육 운영 후 문제해결과정 (t=-3.052, p<.01), 임상수행능력(t=-4.279, p=.000), 핵심기본간호술 수행 자신감(t=-2.416, p<.05)의 점수가 사전에 비해 사후에 유의하게 증가하였다. 본 연구를 통하여 통합시뮬레이션실습 교육이 4학년 간호대학생의 문제해결과정, 임상수행능력, 핵심기본간호술 수행 자신감의 임상실습 수행에 긍정적인 효과를 제공하므로 이를 지속적으로 적용하고 운영하는 교육과정이 필요할 것으로 생각된다. 과학적이고 분석적인 평가 도구와 프로그램의 개발이 필요하며 간호대학생의 학년별, 과목별 시뮬레이션실습과목의 통합을 과학적으로 분석하는 시스템이 필요하리라 생각된다.

• 한국산학기술학회논문지
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• 제18권4호
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• pp.93-100
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• 2017

본 연구는 간호대학생의 핵심역량을 향상 시킬 수 있는 시뮬레이션 기반 실습교육을 개발 적용하여 비판적사고 성향, 의사소통 능력, 임상수행능력에 미치는 효과를 파악하기 위하여 시도되었다. 단일군 사전-사후설계의 실험 연구로 G도 소재 간호대학생 4학년 53명을 대상으로 자가보고식 설문지를 이용하여 2016년 6월10일 부터 8월19일 까지 자료를 수집하였다. 시뮬레이션 기반 실습 교육은 4개의 실습 모듈을 이용하여 6-8시간/일, 총 60시간 적용하였다. 수집된 자료는 SPSS WIN 18을 이용하여 빈도, paried t-test, Pearson's correlation coefficients으로 분석하였다. 연구결과 시뮬레이션 기반 실습 전 후 임상수행능력은 유의한 차이가 있는 것으로 나타났으나 비판적 사고성향과 의사소통 능력은 유의한 차이가 없는 것으로 나타났다. 시뮬레이션 실습 교육 후 임상수행능력은 비판적 사고성향(r=.628, p<.001), 의사소통(r=.716, p<.001)과 정의 상관관계가 있는 것으로 나타났다. 비판적 사고성향과 의사소통(r=.650, p<.001)도 정의 상관관계가 있는 것으로 나타났다. 추후 임상수행능력 향상을 위해 비판적 사고성향과 의사소통능력을 높일 수 있는 시뮬레이션 기반 실습 교육의 개발 및 효과를 검증할 수 있는 연구가 필요하다.

• 한국콘텐츠학회논문지
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• 제8권6호
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• pp.130-139
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• 2008

본 연구는 국내 최초로 배우를 대상으로 무대불안을 극복하기 위한 체계적인 심리기술훈련 프로그램을 구성하고, 이를 바탕으로 심리상담을 실시하여 그 현장 적용의 가능성과 효과성을 분석하고자 하였다. 이를 위해 직업극단 연기자로 활동하고 있는 배우 2명을 목적적 표본추출법으로 선정하였다. 심리기술훈련 프로그램을 크게 5단계 12회기로 구성하였으며, 기초 교육, 호흡 조절법, 점진적 이완법, 집단상담, 심박수 바이오피드백훈련, 자기집중훈련, 루틴훈련, 행동수정 및 자기강화훈련, 심상훈련 등으로 내용화되었다. 무대불안 극복을 위한 심리기술훈련과 상담을 적용한 결과, 신체적 인지적 상태불안요인 모두 훈련 적용전보다는 긍정적인 변화를 보였으며, 내적 변화 역시 긍정적으로 유발되어 무대불안을 극복하는데 도움을 준 것으로 나타났다. 또한 배우의 자기발견, 배우와 배우간의 앙상블, 배우와 관객 사이의 교감 증진에 긍정적인 변화가 있었다. 결론적으로 배우의 무대불안 극복을 위한 심리기술훈련 및 상담은 현장 적용성과 효과성이 있는 것으로 나타났다.

• 한국IT서비스학회지
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• 제13권2호
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• pp.219-250
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• 2014

Corporations look for their competitiveness in many different areas, and one of them is customer call center, which provides professional, special service to the customers. The importance and the value of realization of customer satisfaction at each call center have become significant as it plays a leading role and is responsible for customer recreation and follow-up services. This study held in-depth interviews with 3 groups of professional call representatives (categorized by experience) from popular property and life insurance companies in Korea who operate in and outbound calls. Three variables, emotional quotient, organizational citizenship behavior (OCB), and IT utilization skill, were selected and it was observed how these variables affect the job performance of in and outbound call center representatives. The importance of the relationship between the variables and the key factors in the future direction of improvement of the call center representative organization was analyzed. Emotional quotient refers to the ability to recognize and use the emotion of oneself and others. It was considered it would be effective in enhancing the counseling ability of call center representatives, This study identifies the effect of emotional quotient on job performance and organizational citizenship behavior, which is defined as actions outside of normative roles in the organization. Also, the study aims to prove the effect of emotional quotient on the rapidly developing IT utilization ability in relation to job performance. As a result, it was found that service career (3 months, 3 years, 10 years) had a significant effect on the key factors that affect the organization-emotional quotient, IT utilization skill, and OCB. Especially for OCB, it was considered relatively less important to the new employees, while it greatly affected the job performance, rate of settlement, and sustainment of the working life for those with longer experience. Also, the result of the interview for each variable differed by the service career. Emotional quotient, IT utilization skill, and OCB were close connection for the representatives with longer experience than for those with shorter experience. And the level of intimacy of their relationship with job performance was in proportion to the years of service. Thus, to secure stability for the call center representatives and enhance their job performance continually, the importance of emotional quotient and IT utilization skill shall be reflected in the operation process actively. In particular, in order to lead a organization with outstanding culture, a management system shall apply OCB from the recruitment process.

• 아동학회지
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• 제24권3호
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• pp.15-26
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• 2003

This research investigated young children's social interaction and task performance in dyadic collaboration. The independent variables were gender and social skill level(high/low groups). Twenty-four pairs each 4-year-old boys and 4-year-old girls(total 96 subjects) worked at a block reconstruction. Two researchers judged degree of dyadic collaboration. Data were processed by 2 way ANOVA and Pearson's product correlation. While no main effect for gender was found, the effect for social skill level(high/low groups)was significant for social interaction. There was positive correlation between social interaction and task performance.

• Tribology and Lubricants
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• 제19권6호
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• pp.335-341
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• 2003

Recently, the automotive industry is being developed rapidly. On this, a demand of high quality performance­test­machine is increased too. But it is progressive technology that must be combined hydraulic, mechanic and electronic technologies. To construct this system, the design of oil hydraulic circuit, interface skill between sensor and personal computer, data acquisition & display system and integrated control are very important skill. Moreover, reliable data is obtained with vacuum system and complex heat exchange system. Therefore, in this study, we designed a performance­test­machine by using above key technologies and we also made a integrated PC control system using personal computer which is more progressive and flexible method than PLC control.

• Journal of applied mathematics & informatics
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• 제26권5_6호
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• pp.1021-1035
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• 2008

In this paper, we analyze an N-design call center with skill-based routing, in which one pool of agents handles two types of calls and another pool of agents handles only one type of calls. The approximate analysis is motivated by a computational complexity that has been observed in the direct stochastic approach and numerical method for finding performance measures. The workforce staffing policy is very important to the successful management of call centers. So the allocation scheduling of the agents can be considered as the optimization problem of the corresponding queueing system to the call center. We use a decomposition algorithm which divides the state space of the queueing system into the subspaces for the approximate analysis of the N-design call center with two different types of agents. We also represent some numerical examples and show the impact of the system parameters on the performance measures.

• 한국윤활학회:학술대회논문집
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• 한국윤활학회 1997년도 제25회 춘계학술대회
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• pp.151-166
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• 1997

ER clutch is a device using ER fluid, so called "intelligent material" and is a controlled system with electric field strength. Current problem of this device is that the temperature of ER fluid increases when ER clutch is operating and affects the performance of ER clutch. This study was undertaken to estimate this performance variation due to temperature increase of ER fluid. Analytic power transmission relationships and the temperature increase model using the rheological model of ER fluid were developed and the dynamic model of proposed ER clutch system was constructed, also. With this relationships, effects of changing geometric, kinetic parameters of ER clutch and ER fluid properties were described and performance variations due to temperature increases of ER fluid were estimated. In conclusion, compared with neglecting temperature increase effects, a performance of ER clutch was very differential. Therefore, to achieve uniform performance of ER clutch, we have to improve thermal stability of ER fluid with a view point of material development and design carefully ER clutch considering temperature increase effects with a view point of mechanical design skill.ign skill.