• 대한안전경영과학회지
• /
• 제7권5호
• /
• pp.185-212
• /
• 2005

The ultimate objectives of the six sigma activities are to raise quality of products to the level where customers can be satisfied and to improve marketing efficiency through cost reduction. Recently, many businesses have been struggling to find out the most successful way to implement the six sigma to produce better results. This study is significant in a way that it provides readers with an actual evidence of efficiency and effectiveness of six sigma activities in marketing performance for the first time. The major data of this study can be divided into two categories ; First, secondary data research method was utilized to find out the effects of six sigma management on the quality and marketing performances, theoretically and empirically. Second, test of established hypotheses relevant to the effects of six sigma management on the quality and marketing performance based on the propositions drawn from existing literatures, and test hypotheses statistically. This study of six sigma looked into benefits in manufacturing industry in terms of improving quality, cutting cost and decreasing defection product-defect rate. In addition, the study has verified that how the quality performances can affect the marketing performances, such as enhancing corporate image, sales increase and customer satisfaction. The author believes that this study will help many businesses acquire best methods to increase sales and profits. And, business manager will be able to understand where to focus as they proceed with the six sigma project and improve corporate competitiveness.

• 한국산업경영시스템학회:학술대회논문집
• /
• 한국산업경영시스템학회 2002년도 춘계학술대회
• /
• pp.397-402
• /
• 2002

Six Sigma is one of the most active subjects in quality management. This study deals with some existing weaknesses that may arise in implementing Six Sigma in real world situations. The main weaknesses discussed here include the lack of understanding of cultural aspects on the nations and industries, the poor linkage between quality, finance and accounting from the bottom line point of view, and the difficult development process of metrics for all improvement results to validate the effect of Six Sigma. Finally, the key success characteristics for a good Six Sigma project are presented.

• 산업경영시스템학회지
• /
• 제25권1호
• /
• pp.29-34
• /
• 2002

Six Sigma is one of the most active subjects in quality management. This studs deals with some existing weaknesses that may wise in implementing Six Sigma in real world situations. The main weaknesses discussed here include the lack of understanding of cultural aspects on the nations and industries, the poor linkage between quality, finance and accounting from the bottom line point of view, and the difficult development process of metrics for all improvement results to validate the effect of Six Sigma. Finally, the key success characteristics for a good Six Sigma project are presented.

• 대한안전경영과학회지
• /
• 제10권3호
• /
• pp.183-191
• /
• 2008

Many companies desperately effort to find out more effective management method to survive in keen competition. Jack welch of past GE's CEO had said that an excellent result of today's GE management is thanks to Six sigma work. Many korean companies are introduced Six sigma method in their management since late 1993. Six sigma uses a set of strategies, statistics and methods to improve the processes we use to do everything from designing to manufacturing a product from marketing products and services to providing business information to our internal and external customers. The purpose of this study is to overcome these problems and to help make an important decision in establishing introduction strategy by abstracting the reasons and success factors and result indices which are important sources for introducing Six sigma management.

• 한국정보처리학회:학술대회논문집
• /
• 한국정보처리학회 2005년도 추계학술발표대회 및 정기총회
• /
• pp.1019-1022
• /
• 2005

본 연구는 기업이 경영혁신 방침으로 Six Sigma 추진시 정보보호영역에서의 과제선정에 대한 기준을 제시한다. 기업은 윤리경영을 기초로 사업과 서비스를 통한 수익창출을 목적으로 한다. 기업은 안정적인 사업, 서비스의 정보환경을 확보,유지하기 위해 지속적인 보안활동을 통하여 Risk 를 줄이는 작업을 해오고 있다. 기업의 정보보호 활동과 패턴은 초기의 정보보호 기본기능을 도입, 구축하는 단계에서 탈피하여, 점진적으로 종합적인 관리체계로 수렴되고 있으며 산출되는 관련 정보와 Data 의 정규화를 기초로 정량적으로 관리가 이루어 지는 시점에 와 있다. 그러나, 정보보호 침해사고 예방 및 대응활동, 예측 불허한 상황에서 발생되는 보안사고, 책임문제의 발생, 정성적으로 관리되는 상황 등은 정보보호 영역의 Six Sigma 추진시 과제선정의 어려움으로 작용한다. 정보보호 영역에서 Six Sigma 과제 선정은 일반적인 Six Sigma 과제 선정과는 다르게 정보보호 특성을 고려하여 선정하여 추진하는 것이 바람직하다. 정보보호 활동에 대한 기업의 투자효과도 비재무적 성과외에 경제적 가치요소를 기초로 재무적 성과를 산출하고, 관리하여야 한다. 국내 기업들이 Six Sigma 를 경영혁신 기법으로 확대 적용하고 있는 상황에서 정보보호 영역의 Six Sigma 과제선정에 대한 제안을 통하여 정량적 목표수준 관리에 의한 성공적인 Six Sigma 성과를 달성할 수 있도록 함에 있다.

• International Journal of Quality Innovation
• /
• 제2권1호
• /
• pp.58-68
• /
• 2001

Six Sigma was introduced into Korea in 1997, and it is regarded as a fascinating management strategy in many Korean companies. First of all, the reasons why Six Sigma is fascinating are given and a smart way to introduce Six Sigma is illustrated. Seven step procedures to introduce Six Sigma are explained. Next, the differences of problem-solving processes for project team activities for R&D, manufacturing, and service areas are compared. Third, a typical process for R&D Six Sigma is proposed, and major activities and scientific methods at each process step are suggested. Fourth, some differences between Six Sigma project team and quality circle team are presented. Finally, a Six Sigma model for e-business is proposed and briefly explained.

• 대한산업공학회지
• /
• 제32권4호
• /
• pp.253-267
• /
• 2006

Six sigma has been the most influential management innovation program in a number of leading companies and its application has extended beyond manufacturing processes for the past 10 years. However, numerous difficulties arise during the six sigma application to the various industries. In this study, the current situation of the six sigma applied to Korean companies is showed, and the issues of six sigma application in Korean companies are found. At the end, the several counter plans to overcome them. are proposed.

• 대한안전경영과학회지
• /
• 제17권1호
• /
• pp.309-320
• /
• 2015

This study is an empirical study on the relationships among success factors of six sigma(support of top management, education and training, performance-based reward, customer and quality focused thought), job satisfaction, and quality performance. In particular, mediating effect of job satisfaction on the relationship between success factors of six sigma and quality performance is empirically analysed to find causes and impacts among these variables. A survey was conducted on the employees working in 'H' company which is applying six sigma at Ulsan City. The survey questionnaires were sent to 300 people and 216 of them were returned. Data obtained was analyzed with SPSS 18.0. The study results are as follows: First, there were positive relationships between critical success factors of six sigma(except support of top management) and job satisfaction. Second, there was also a positive relationship between job satisfaction and quality performance. Third, there were also positive relationships between critical success factors of six sigma(except support of top management) and quality performance. Finally, job satisfaction were full mediating effects on the relationship between critical success factors of six sigma(education and training, performance-based reward) and quality performance. Critical success factors of six sigma(customer and quality focused thought) had a partial mediating effect on quality performance. On the other hand, support of top management had no mediating effect on quality performance.

• 한국디지털정책학회:학술대회논문집
• /
• 한국디지털정책학회 2007년도 춘계학술대회
• /
• pp.15-22
• /
• 2007

The Korea Post has become the first government management entity to introduce Six Sigma Management Innovation Movement, a private-sector management technique in August 2003, and has since then successfully improved the quality of postal services including efficiency through enhanced business processes and public services. In 2006, The Korea Post expanded the Six Sigma down to six subordinate organizations including the KOVIX, pursuing the innovation of the entire organization from the regional off ice to each post offices.

• 한국건설관리학회:학술대회논문집
• /
• 한국건설관리학회 2008년도 정기학술발표대회 논문집
• /
• pp.551-556
• /
• 2008

식스시그마는 처음소개 된 이래로 20련 동안 전략적인 측면과 방법론적인 측면 모두에서 식스시그마는 끊임없는 변화를 거듭하고 있다. 식스시그마와 다른 비즈니스 전략과의 접목을 통해 보다 높은 시너지효과를 창출할 수 있는 경영혁신전략의 개발에 대한 관심은 대단히 높다. 린 생산방식 등과의 접목에 대해 많은 연구와 실행이 추진되고 있으며 특히, 린과 식스시그마가 접목된 린 식스시그마는 식스시그마를 통해 성과를 올린 여러 기업들이 보다 발전된 형태의 혁신전략으로서 도입을 추진하고 있다. 하지만 현재 린과 식스시그마를 접목한 린식스시그마에 대한 연구나 여러 기업들의 적용이 이루어지고 있지만 건설분야에서는 연구나 실제 적용사례들이 부족한 상태이다. 이러한 문제점을 해결하고자 6시그마를 이용하여 시행된 프로젝트를 통하여 건설분야에서의 식스시그마의 방법론인 DMAIC의 프로세스를 구체화시키고 선행연구된 린식스시그마 연구를 통하여 DMAIC 프로세스를 발전시키고 건설분야에 식스시그마 DMAIC 프로세스를 재구성하여 제시하고자 한다.