• Title/Summary/Keyword: Service-learning

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User Expectation Values for Smart Device based Education Service Design (스마트 디바이스 기반 교육서비스 디자인을 위한 사용자 기대 가치)

  • Choi, Hojeong;Yoon, Young Sun;Ryoo, Han Young
    • Design Convergence Study
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    • v.14 no.1
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    • pp.1-13
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    • 2015
  • The purpose of this paper is to find out what values users pursue from a smart device based education service. For this purpose, a survey was conducted using a questionnaire that was developed based on the results of literature review and user interviews. Thirteen user expectation values were developed from the results of the survey: individually customized learning, anytime anywhere learning, learning for career, learning through interaction, learning from diverse resources, learning through cooperation, learning through interchange, self-directed learning, learning within actual context, learning with feedback, learning in spare time, learning with motivation & compensation, and step-by-step learning. In addition, the results of the survey also showed that the user expectation values of women, high school students and people who responded that they knew the smart device based education service very well were higher than those of other users.

A Study on the Characteristics of Learning Organizations in Public Libraries (공공도서관의 학습조직 특성 연구)

  • Hyunkyung Song
    • Journal of Korean Library and Information Science Society
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    • v.54 no.4
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    • pp.335-358
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    • 2023
  • This study analyzed the characteristics of the learning organization according to its characteristics, the operation method and size of each public library. In addition, the service quality of public libraries was investigated so that it was also analyzed the correlation between the characteristics of the learning organization and the quality of the service. To achieve the research objectives, 83 librarians and 343 users across seven public libraries in South Korea's metropolitan areas were surveyed. The investigation covered various dimensions of learning organizations: creating continuous learning opportunities, promoting inquiry and dialogue, encouraging collaboration and team learning, creating systems to capture and share learning, empowering people toward a collective vision, connecting the organization to its environment, and providing strategic leadership for learning. Also it was investigated aspects of service quality: affect of service, information control, and library as place. As a result of the study, for the learning organization characteristics, more than 3.4 out of 5 were qualified to have foundation of learning organizations. One attempted to categorize according to its operational method and size and compare learning organization differences between public libraries, however it was not easy to see the clear differences. Therefore it was judged that there might be another unidentified factor which gives an affect on learning organization. Furthermore, it was found that there was a positive correlation between learning organization traits and service quality. This study might signify by looking into how the learning organization, which is one of the post-bureaucratic organizational traits, appears in public libraries.

EEG Changes after Learning for Hypothesis-Generation in Elementary Pre-service Teachers (가설 생성 학습 후에 나타난 초등 예비교사의 뇌파 변화)

  • Kwon Yong-Ju;Park Ji-Young;Shin Dong-Hoon
    • Journal of Korean Elementary Science Education
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    • v.25 no.2
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    • pp.159-166
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    • 2006
  • Changes in the brain activities following pre-service elementary teachers' learning hypothesis-generation were investigated using the analysis of EEG relative power and EEG coherence. In this study, the experimental group (n=16) were trained using learning methods for hypothesis-generation and the control group(n=16) were trained using learning methods for hypothesis-reception over the course of 8 weeks. EEG was measured before and following the learning process for both groups. Decreased theta ($4{\sim}7.9Hz$)/alpha 1 ($8{\sim}9.9Hz$) power and increased alpha 2 ($10{\sim}l2.9Hz$)/beta ($13{\sim}29.9Hz$)/gamma ($30{\sim}50Hz$) power were showed in the experimental group. Additionally, many changes in brian activities were observed for theta, beta and gamma coherence in the experimental group. In particular, fronto-parietal coherence increased in the experimental group. These differences in brain activities between the two groups suggest that the learning for subjects' hypothesis generation presumably leads to interesting changes in some types of brain activities in pre-service elementary teachers.

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A Case Study on the Influence of Science Education Courses on Pre-service Chemistry Teachers' View of Learning (예비화학교사가 수강한 과학교육 과목이 학습관에 미치는 영향에 관한 사례연구)

  • Koh, Eun-Jung;Choi, Byung-Soon
    • Journal of the Korean Chemical Society
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    • v.58 no.1
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    • pp.105-117
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    • 2014
  • The purpose of this study was to analyze pre-service chemistry teachers' view of learning focused on the influence of science education courses that pre-service chemistry teachers had learned. Three pre-service chemistry teachers were selected for this study. Documents related to science education courses, survey data about their view of learning and interview data were collected, transcribed and analyzed. According to this study, pre-service chemistry teachers had changed, modified, maintained and strengthened their view of learning while they took the science education courses. Pre-service teacher K and P had changed their traditional view to the constructive view and then had modified their view by adding the reality. And pre-service teacher H had modified his constructive view with some traditional view. All Pre-service teachers had modified their own view of learning because of the science education course that emphasized the real field situation. As discussed above, science education courses focused on the applying the theory to real teaching situation gave the opportunity to modify pre-service teachers' own view of learning. It implied that the science education courses learned in the teachers college have to include contents based on real teaching situation and pre-service teachers' reflective thinking processes for establishing their view of learning and customized teaching activities.

A Study on the Factor Affecting the Service Commitment in Customer Satisfaction Education: Focused on Financial Institute Employee (고객만족교육에서 서비스몰입에 영향을 미치는 요인에 관한 연구: 금융기관 종사자를 중심으로)

  • Bae, Injoung;Park, Soeun;Choi, Jeongil
    • Journal of Korean Society for Quality Management
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    • v.44 no.1
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    • pp.121-138
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    • 2016
  • Purpose: Financial institute employees have various education programs for enhancing customer satisfaction. The purpose of this study is to explore critical factors that affect the service commitment in the financial institution and to propose the implication for employee's service involvement. Methods: This study is intended to identify how service quality of education, servicescape, and learning motivation affect the service commitment. The research model proposed in this study is tested via a survey of 322 employees for financial institution employees. Results: This study shows that tangibles, reliability, assurance and ambient condition, physical structure, symbolic artifacts and internal motivation, extrinsic motivation significantly influence education satisfaction. Tangibles, reliability and ambient condition, physical structure, symbolic artifacts and internal motivation significantly influence affective service orientation and that tangibles, reliability, assurance and extrinsic motivation significantly influence altruistic service orientation. It also verifies that education satisfaction affective service orientation, and altruistic service orientation positively affect service commitment. Conclusion: This study suggests critical factors to promote service commitment in the financial institute. It has focused on not only the service quality of education program, but also servicescape and learning motivation as the meaningful factors for increasing the employee's service involvement.

A Study on the Instructional Design and Effect Integrating Writing Education and Community Service Activities (글쓰기 교육과 지역사회 봉사활동을 통합한 수업 설계 및 효과)

  • Choi, Yun-Hee
    • The Journal of the Korea Contents Association
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    • v.21 no.7
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    • pp.500-509
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    • 2021
  • The purpose of this study is to find out the effect and possibility of instructional design conducted by integrating writing education and community service activities based on service learning. Service learning is a teaching method that encourages students to improve learning and self-development through experience by applying the knowledge they have learned in college to the real life of the community. After the course was operated, the effectiveness of the teaching method investigated and analyzed for the participating university students, beneficiaries of service, and staffs of service organization. As a result of the study, meaningful results in cognitive, affective, and social aspects were presented for university students, and positive effects and high satisfaction were confirmed for beneficiaries of service and staffs. As a teaching methord that considers the growth and development of students from various angles. the quantitative and qualitative performance analysis and research of service learning should be conducted continuously.

The effect of self-regulated learning strategy, service quality and learning management system quality on learners' satisfaction of an e-Learning (e-Learning에서 학습자 만족에 영향을 미치는 자기조절학습전략, 서비스품질 및 학습관리시스템 품질)

  • Lee Jong-Ki
    • Proceedings of the Korea Society for Industrial Systems Conference
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    • 2006.05a
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    • pp.221-228
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    • 2006
  • With the increasing use of the Internet improved Internet technologies as well as web-based applications, the effectiveness assessment of e-Learning has become one of the most practically and theoretically important issues in both Educational Engineering and Information Systems. This study suggests a research model, based on an e-Learning success model, the relationship of the e-learner's self-regulated learning strategy and the quality perception of the e-Learning environment. This research model focuses on the learning environment and on e-learning strategy. The former consists of learning management system, learning content quality and service quality that are provided by e-Loaming. The latter refers to the learners' self-regulated learning strategy. We will show the validity of the model empirically.

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Factors Affecting the Intention to Buy of Adolescents Toward e-Learning -Focused on the Moderating Effect of Adolescents's Conformity- (청소년들의 e-Learning 구매에 영향을 미치는 요인 -청소년들의 동조성에 따른 조절효과를 중심으로-)

  • Suh, Mun-Shik;Cho, Sang-Lee;Noh, Hye-Yeon
    • The Journal of the Korea Contents Association
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    • v.9 no.11
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    • pp.376-390
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    • 2009
  • The objective of this study is to examine the factors affecting adolescents' intention to buy e-Learning web site, expecially focuses on the moderating effect of adolescents's conformity. The main results are as follows. First, teacher's ability, personalized service, easy for service search, interaction between students, service revival for joining e-Learning sites affect intention to buy e-Learning web site through perceptual usefulness, except for entertainment. Second, perceptual usefulness has positive effect on intention to buy. Third, According to conformity, personalized service has different effect on perceptual usefulness. The result shows higher in high conformity group than low conformity group. It means e-Learning companies should focus on reference group or special group to effect their marketing strategy on adolescents. Lately, preceded studies investigated using SERVQUAL or SERVERF which were suit to offline. But, this study found e-Learning factors which are suitable to online. So, the factors and the results are more useful to e-Learning companies.

The Influence of Pre-service Chemistry Teachers' View of Learning on Their Practice Teaching (예비화학교사의 학습관이 실습수업에 미친 영향)

  • Koh, Eun Jung;Choi, Byung-Soon
    • Journal of the Korean Chemical Society
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    • v.57 no.6
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    • pp.830-844
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    • 2013
  • The purpose of this study were to analyze characteristics of pre-service chemistry teachers' practice teaching and to investigate the relationship between their practice teaching characteristics and the view of learning. Three pre-service chemistry teachers were selected for this study. Their 9 practice teaching videos that recorded during practice teaching were observed, transcribed, and analyzed. Responses of questionnaires about their view of learning and interviews were transcribed and analyzed. Almost all of the characteristics of pre-service teachers' practice teaching seemed to be reflected in their view of learning. Pre-service teacher K had a lot of constructive view of learning, so comparatively many features of constructivism was presented in practice teaching. Pre-service teacher M had a lot of traditional view of learning, so many traditional features appeared in practice teaching. However, sometimes pre-service teachers' view of learning did not appear to their practice teaching because of several factors. In particular, a few cases that constructive view of learning was not reflected in the practice teaching appeared, especially pre-service teacher H. Factors were the practice school's conditions and the effects of tutors.

A Study on Quality Dimension and Improvement Priority for Enhancing University Educational Service Satisfaction (대학 교육서비스 만족도 향상을 위한 품질차원 및 개선우선순위 도출)

  • Chang, Youngsoon;Jung, Dajung;Kim, Donyun
    • Journal of Korean Society for Quality Management
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    • v.45 no.1
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    • pp.11-24
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    • 2017
  • Purpose: This study is on the priority for improving students satisfaction in university educational service. It explores the dimension of service quality and analyzes the relationship among quality elements, service satisfaction, and loyalty. Methods: This paper performs empirical studies by questionnaire survey. The Timko model is used for finding the degree of possible improvement of quality elements, and structural equation and regression models are used to analyze the effect of them on service satisfaction and loyalty. Also, explanatory factor analysis is used to investigate the quality determinants. Results: The quality dimension is composed of curriculum, employment support, interaction with outsiders, start-up support, learning support, counselling, and administration service. Curriculum, learning support, and administration service are positively correlated with service satisfaction, and service satisfaction has a positive effect on loyalty. Counselling service is an attractive element, and curriculum, start-up support, and learning support are indifferent elements. Conclusion: Comprehensive analysis shows that curriculum, academic advisor, and administration service have high priorities for improving educational service satisfaction.