• 지역사회간호학회지
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• 제20권4호
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• pp.465-473
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• 2009

Purpose: The purpose of the study was to investigate the relationships between worker's health belief in health promotion programs and their demographic, health, and health behavior characteristics. Methods: This study used survey data from 262 small- and large-scale workplaces. The study included 1149 male and female workers who completed the questionnaires. Results: The health belief score increased significantly with age and length of service. Male, married, shift-work, and white-collar workers showed a significantly higher health belief score than female, single, non-shift-work, and blue-collar ones. Workers with disease history, hypertension, or obesity had a significantly higher health belief score. Regular exercise was significantly correlated with the health belief score. When all the variables were included in the model, the health belief score was significantly higher in workers who were married, had a longer length of service, worked in the sales department, were diagnosed with hypertension, exercised regularly, and felt fatigue. Conclusion: The results showed that workplace intervention programs meet more the needs of workers who have a higher health belief score. In addition, given that healthier life style was related to a higher health belief score, further research is required to find how to change health behavior in workers.

• 한국산업보건학회지
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• 제30권1호
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• pp.67-74
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• 2020

Objectives: Previous study has shown that the positive rate of latent tuberculosis infection(LTBI) among former workers in dusty environments was higher than that among high-risk groups of tuberculosis(TB). The objective of the present study was to identify the development of active TB among former workers in dusty environments diagnosed with LTBI. Methods: Between January 2015 and May 2017, 796 former workers in dusty environments who had been subjects of epidemiology research for work-related chronic obstructive pulmonary disease(COPD) had received the QuantiFERON-TB® Gold In-Tube(QFT-GIT) from the Institute of Occupation and Environment(IOE) under the Korea Workers' Compensation and Welfare Service(KCOMWEL). Among them, 437 participants who received a health examination for work-related pneumoconiosis between January 2015 and December 2018 were selected as study subjects. Active TB was defined as a positive result for active PTB and non-tuberculosis mycobacteria infection in the result of the Pneumoconiosis Examination Council's assessment by KCOMWEL. Results: A total of 437 subjects were followed up for 2.1 years. Four of them(4/437, 0.9%) developed active TB during the follow-up period. The attack rate of active TB among subjects who were diagnosed LTBI positive and those who were diagnosed LTBI negative were 0.9%(3/320) and 0.9%(1/115), respectively. Conclusions: Most previous studies reported that the attack rate of the development of active TB in subjects who had been diagnosed LTBI positive was higher than that among subjects who had been diagnosed LTBI negative. To the contrary, the present study found that the rate of developing active TB among former workers in dusty environments diagnosed as LTBI positive was not higher than that in those who were diagnosed LTBI negative.

• 경영과정보연구
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• 제39권2호
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• pp.127-143
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• 2020

최근 무례한 고객에 의한 비이성적인 행동이 언론으로부터 자주 노출되면서 그 심각성이 사회적으로 이슈가 되고 있다. 서비스업의 경우 직무의 특성상 무례한 행동을 하는 고객과 자주 대면하여야 하며 상호작용하여야 하기에 이로 인한 종사원들의 스트레스는 매우 심각한 수준이다. 고객무례행동으로 인하여 종사원은 불쾌함, 우울함 등 부정적 감정을 느끼고 본인의 직업에 회의를 느껴 조직을 떠나려는 생각도 하게 된다. 이처럼 종사원의 서비스 제공에 직접적인 영향을 미친다는 점을 고려하면 고객무례에 관한 올바른 대처방안이 필요하다고 볼 수 있다. 이에 본 연구에서는 고객무례행동이 종사자의 감정부조화에 미치는 영향을 살펴보고 감정부조화가 직무스트레스에 미치는 영향과 직무스트레스가 조직일탈행동, 생활침해행동, 창의성에 미치는 영향을 살펴보았다. 또한, 직무스트레스를 보다 긍정적으로 관리할 방안을 마련하기 위하여 감정부조화와 직무스트레스의 관계에서 스트레스관리 교육의 조절효과를 살펴보았다. 자료 수집을 위해서 부산시 소재 종합병원, 중소병원의 고객 접점에서 업무를 수행하고 있는 의료서비스 종사자들을 대상으로 설문 조사를 시행하였으며 결과는 다음과 같다. 첫째, 무례행동은 감정부조화에 정(+)의 유의적 영향을 미치는 것으로 나타났다. 둘째, 감정부조화는 직무스트레스에 정(+)의 유의적 영향을 미치며 셋째, 직무스트레스는 조직일탈행동과 생활침해행동에 모두 정(+)의 유의적 영향을 미치는 것으로 나타났다. 넷째, 직무스트레스는 창의성에 부(-)의 유의적 영향을 미치는 것으로 나타났다. 다섯째, 감정부조화와 직무스트레스 간의 관계에서 스트레스관리 교육의 조절효과는 나타나지 않았다.

• 대한인간공학회지
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• 제36권2호
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• pp.157-168
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• 2017

Objective: This study aims to understand the motorcycle accident characteristics of food delivery workers and to present basic guidelines on accident prevention through accident. Background: It is known that food delivery workers have a high ratio of self-employed and youth workers, and occupations with frequent disasters. Therefore the occupation is known to really be in need of accident prevention policy. Method: This study analyzed the data of motorcycle crashes of 1,310 food delivery workers that have been approved as on-duty industrial crashes since 2015. The accident characteristics were examined by dividing them into driver related factors and accident related factors. Results: Among the motorcycle crashes of food delivery workers, 99.2% of the victims were males, 82.6% had less than six months of work experience. 76.2% of the victims were employed by the companies with less than five workers. In addition, there was a difference in accident characteristics according to age, type of cuisine, accident time of the day, injured organs and injured body part. Conclusion: The results of this study can be used as baseline data to devise systematic measures to prevent motorcycle crashes of food delivery workers. Application: Preventative measures for novice young part time workers including safety education/training need to be established.

• 대한인간공학회지
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• 제36권5호
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• pp.411-420
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• 2017

Objective: The purpose of this study is to analyze the accident characteristics according to the gender of the injured workers in building cleaning and to reflect them in the Industrial Accident Prevention Policy. Background: An analysis of industrial accidents is an essential process for establishing systematic industrial accident prevention measures. In order to establish industrial accident prevention measures for workers effectively, it is necessary to analyze accident characteristics by job type for workers who do the same work. Method: In this study, we analyzed the accident characteristics of 1,645 janitors who were approved of work-related injuries in 2015. We also analyzed the characteristics according to gender by dividing them into worker-related factors and accident-related factors. Results: The accidents caused to the janitors showed different characteristics according to gender, age, work experience, agency of accident, and distribution of original cause materials. In other words, 70.2% occurred to workers over 60 years old and 56.2% occurred to unskilled workers with less than a year of work experience. In the case of accident pattern, 79.1% occurred in tripping (slip) hazards, and 68.2% of accidents occurred on the floor (including the ground) and the stairs, indicating that the accident occurred most frequently during cleaning work on the floor or stairs. Conclusion and Application: The results of the study on the accident characteristics of the janitors can be used as basic data for systematic preventive measures against accidents occurring to the elderly female workers in the service industry.

• 한국사회복지학
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• 제65권4호
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• pp.115-136
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• 2013

이 연구는 사회복지사의 전문성과 이용자 옹호의 관계에 서비스과정에서의 이용자 권리에 대한 사회복지사의 인식 및 실행 정도가 어떠한 영향을 주는지를 알아보고자 한 것이다. 이를 위해 서울가톨릭 사회복지회에 등록된 기관을 대상으로 서베이를 실시하여 사회복지사 1급 자격증을 소지하고 있는 198명의 응답을 분석에 활용하였다. 연구결과, 첫째, 전문성은 서비스과정에서의 이용자 권리에 대한 사회복지사의 인식과 실행에 직접적 영향을 미치는 것으로 나타났다. 그러나 서비스과정에서 이용자 권리에 대한 사회복지사의 인식정도는 이용자 옹호에는 직접적으로 유의한 영향을 미치지 않았다. 둘째, 사회복지사의 전문성과 이용자 옹호의 관계에서, 서비스과정에서 이용자 권리에 관한 사회복지사의 인식과 실행 정도는 매개효과가 있는 것으로 나타났다. 다만, 서비스과정에서 이용자 권리에 대한 인식정도는 옹호에 직접적 영향을 미치지 않고 권리 실행을 통해 간접적으로 유의한 영향을 미치고 있었다. 이를 바탕으로 이 연구는 사회복지에의 함의를 제시하고 있다.

• 한국안전학회지
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• 제32권3호
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• pp.90-98
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• 2017

The purpose of this study was to examine the effect of employment type(direct employment, dispatch and service supplier) on risk factor exposure, health and satisfaction. The data of the 4th wave of Korean Working Conditions Survey (KWCS) conducted by Korea Occupational Safety and Health Agency (KOSHA) in South Korea was used. Business support service industry and manufacturing industry were selected as appropriate industries for analysis. In the final analysis, 5,865 in the manufacturing industry and 1,361 in the service support industry were included. Various variables related risk, safety, satisfaction and health such as risk factor exposure, MSDs exposure, work environment satisfaction, injury probability, dangerous work, workload, physical health problem, perceived health, positive emotions, stress, participation for decision making and experience of accident/disease were analyzed and company size and age was controled. An ANCOVA was conducted to identify significant mean differences of risk, safety, satisfaction and health related variables among direct employed workers, dispatch and service supplier workers. The results showed that all the variables except stress showed a significant difference depending on employment type in the service supply industry. In the manufacturing industry, there were significant difference in the risk factor exposure, MSDs exposure, work environment satisfaction, workload, physical health problem, perceived health, and participation depending on employment type. These results indicated that the risks are unloaded to subcontract and outsourcing company workers. Based on these results, the implications of this study and suggestions for future research were discussed.

• 보건교육건강증진학회지
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• 제28권4호
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• pp.27-37
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• 2011

Objectives: This study aims to evaluate the outcomes of an education program for public health service workers in public hospitals, utilizing the Kirkpatrick model. Methods: The study participants were 118 staff in 48 public hospitals. Of the stages in the Kirkpatrick model(reaction, learning, behavior, and result), reaction and learning stages were analyzed in this study. A 10-item self-evaluation questionnaire was used to measure satisfaction level for the reaction, and achievement of learning purposes for the learning. The education program consisted of general courses and special two tract courses(Tract A: chronic diseases, Tract B: health promotion). Results: The highest score for reaction was for Tract A(score=4.4), whilst the lowest score for reaction was for lecture(score=3.0). Learning achievement was significantly different between pre-education and post-education(p<0.01), except for health technicians. Conclusions: The results of this study could be utilized to develop effective systematic education programs for public health service workers in public hospitals.

• 의료ㆍ복지 건축 : 한국의료복지건축학회 논문집
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• 제17권4호
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• pp.15-23
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• 2011

Long-term care Insurance system for the Elderly was started to respond to the aged society on July 2008 in Korea. So responsibility of the care for the old is being changed from the family to the society. The introduction of that insurance system has brought the growth of demand for care service. To improve the level of quality for care service providers in long-term care, the role of care worker in providers is recognized as important. But welfare system for the care worker seems to be poor. So the Seoul Metropolitan Council is preparing an ordinance for the care worker and the purpose of this study is for the ordinance as well. Questionnaires, interviews, documentary surveys were used to carry out this study. The results of this study are summarized as follows. The job stability is the most important thing for the care worker, so local government has to make efforts to promote the job stability of care worker. A welfare center for care workers is needed for the health for care workers in the local government. And the local government has to supervise service providers more strictly and evaluate them in treatments of care worker.

• 한국의료질향상학회지
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• 제17권1호
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• pp.89-105
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• 2011

Background : The purpose of study in to grasp the level of perception of hospital workers on the patient safety culture, consider the difference in perception of patients safety culture according to medical service and finally find out a way to establish patient safety culture in hospital. Methods : As for the data, the analysis on frequency, t-test, ANOVA and tukey test were carried out by using SPSS 12.0. Result : The results of comparison among the positive response ratios on the patients culture of hospital workers showed that the subjects had perceived the teamwork within units most positively(74.1%), and perceived most negatively on the non-punitive response to error(16.2%)and the staffing(26.2%). 68.6% of subjects answered that the medical error were mostly of always reported. when daytime working hours are longer, perception of patient safety culture ranked low. In general, departments for direct medical service than departments for indirect medical service assessed patient safety culture high. Conclusion : Organizational learning and teamwork within units, communication openness, active support of hospital management for patient safety, and cooperation across the units would be crucial to promote the overall perceptions of patients safety of hospital workers and the level of patients safety in the units and to improve the quality of the event reporting system.