• Title/Summary/Keyword: Service system

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Characteristics of the Organizational Structures of Free Meal Service Centers and Cooperation with Community (노인 무료습식소 기관의 운영 현황 조사 및 지역 사회와의 협력 강도)

  • 박정숙;한경희;최미숙;정순돌;채인숙
    • Korean Journal of Community Nutrition
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    • v.6 no.3
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    • pp.553-564
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    • 2001
  • The purpose of this research was to observe the management system of 18 free meal service centers for the low-income homebound elderly in Chungcheongbuk-Do In order researchers interviewed staff members of the free meal service centers. Based on the results of interviews with staff members of the meal service organization. only two centers used a standard recipe. and most of the meal preparation was controlled under the experience of volunteers. Only two meal service centers employed dietitians due to the lak of budgets. The cost of a meal per day ranged from ₩ 556 to ₩2,750 and the number of attendants at meal service ranged from 35 to 350 persons. The budget for most of the meal service centers is not enough to provide meals for the elderly who want to participated in free meal service programs. Home delivery meal service was not considered due to the lake of manpower and areal dispersion in rural ares. Most meal service organizations did not cooperate with other community service organizations. Several improvement strategies are recommended for the effective running of the free meal service centers. First, a nutrition specialist should be included in the staff members of the service organization to provide nutritious meal service to the elderly Second, a joint control system might be introduced into the present system to reduced the cost and the recover the limitations of areal dispersion. Third, service, coordination should be considered to overcome the problem of lake resources.

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A study on the design of a VODB using different kinds of protocol (이종 프로토콜을 이용한 VODB 설계 관한 연구)

  • 박세승;노영주
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.22 no.6
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    • pp.1343-1355
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    • 1997
  • Full motion video data is the most effective data type that transmits information in multimedia enviornment. VOD service is system that uses network to transmit full motion video data interactively. Therefore VOD service system must satisfy the following requirements. First, it should transmit high quality full motion video. Second, it should be able to control a large quantity of full motion video. Third, a user should be able to retrieve the full motion vide effectively. However the existing VOD service system is established based n file system that not only does it have disadvantages in managment such as transaction control but also it is not suitable for distributed multimedia environment. The goal of this research is to build a VOD service system that provides high-quality full motion video assuming information retrieval. In order to mainly search video data's bibliographical information and to manage related information, VOD service system and DBMS system are to be closely related. Also, to transmit high quality full motion video data, we use MTP$^{TM}$(Media Transfer Protocol) developed by StarLight. MTP$^{TM}$ guarantees high bandwidth that is necessary to tansmit high quality full motion video data effectively. In other hand TCP/IP which is used for information search does not guarentee high bandwidth as that in MTP$^{TM}$. Therfore VOD service system that seraches information managed by DBMS and transmits requried full motion video data should control different kinds of protocol simultaneously. This paper describes the configuration of VODB system that has solved these problems, implementation and efficiency of data applied system.stem.

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The Present Status for Understanding and Recognition of STEAM Education in Pre-service Teachers Majoring in Teaching Profession of Engineering System (공학계열 교직전공 예비교사의 STEAM교육 이해도 및 인식현황)

  • Hyun, Eunryung
    • Journal of Engineering Education Research
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    • v.20 no.2
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    • pp.3-8
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    • 2017
  • This study examined a difference in a change of understanding and recognition on STEAM Education before and after participating in STEAM Education of university students majoring in teaching profession of engineering system who took part in 'STEAM Education of being made together with undergraduates for 2016' as part of the project for a center of supporting STEAM pre-service teachers. As a result, the pre-service teachers majoring in teaching profession of engineering system could be confirmed to have been improved the understanding and sympathy level with STEAM education as a whole following the execution of the program. Comparing it with other majoring system, the pre-service teachers majoring in teaching profession of engineering system were shown to be a little low in pre-perception or satisfaction, but were indicated later to have high intention of participation in STEAM education. This suggests that the pre-service teachers majoring in teaching profession of engineering system recognize the importance of STEAM education in the engineering education, but are feeling pressure about interpersonal communication. Accordingly, it is time that there is a need to have a system of officially providing the implementation of STEAM education and an opportunity of experience in the education for pre-service teachers aiming at the engineering education for future generation.

GML Based Tourism Information System for Location Based Service

  • Chung Yeong-Jee;Jeong Chang-Won
    • Journal of information and communication convergence engineering
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    • v.3 no.2
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    • pp.80-83
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    • 2005
  • At present, GML becomes the global standard for the XML encoding of geographic information and is the foundation for the Geo-Web. GML is being applied to a wide range of geographic applications including GIS and location-based services, telematics and intelligent transportation systems. In this paper, we propose the tourism information system for supporting the location based service application. We made an effort to design and implement a GIS computing environment by thin client for mobile web mapping service. We are interested in the GML applications that include traditional GIS system for navigation service and location finder for points of interest (POI) services. This paper summarizes the Tourism information system for location based service of a small area (Han-Ok Village with the Korean traditional houses in Jeonju-city), in which moving travelers can obtain proper information services at the current location associated with traditional monuments, cultural products, food, and conveniences. In the paper, we report on the design of the thin client/server system for a mobile environment. This paper is divided into three parts. First, we give a general overview of the organization of the system and of the important concerns of our design. Second we focus on our system supports for location and POI determination, and design concerns. Finally, we show the graphic user interface of PDA, the procedures involved in the service, and the executed results.

A Systematic Design Method for Service System Development based on Similarity between Software System and Service System (소프트웨어 시스템과 서비스 시스템의 유사성에 기반한 서비스 시스템 개발을 위한 체계적 설계 기법)

  • Jeon, Won-Young;Chang, Soo-Ho;Kim, Soo-Dong
    • Journal of KIISE:Software and Applications
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    • v.34 no.5
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    • pp.407-418
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    • 2007
  • Service science is a new application area that implements services in an interdisciplinary area of management, economics, and engineering. Service systems provide functionalities of traditional software systems, moreover the functionalities are more intellectual in that they require dynamic context awareness, analysis, and decision making based on the recognized and analyzed contexts. However, conventional software development approaches do not sufficiently provide methods to model the service requirements and to design service-intensive systems. Therefore, there is a great demand on effective methodologies for developing service systems. In this paper, we compare traditional software systems with service-intensive systems in order to identify characteristics of the service systems. And, we propose a step-wise process to model service systems, in terms of architecture, components, and workflows. Then, we show a case study on an emergency handling system which is a type of living assistant systems. We believe that the proposed approach can be used in developing high-quality service systems effectively.

Service Identification of Configuration and Data Management System for Weapon System R&D Processes Based on Service Oriented Architecture (서비스 지향 아키텍처에 기반한 무기체계 연구개발 형상/정보관리시스템의 서비스 식별)

  • Kim, Hyung-Jun;Lee, Bu-Kweon;Seo, Yeong-Geon
    • Journal of Digital Contents Society
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    • v.10 no.1
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    • pp.147-157
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    • 2009
  • Configuration and data management system to support processes for the weapon system should support the concurrent engineering and collaborative activities for various documents, drawings, part informations and structural informations, etc. which are produced through R&D processes for a long time. This thesis attempts to identify major functions in the configuration and data management system to support processes for the weapon system R&D into services based on a service oriented architecture. In order to identify major services in the configuration and data management system to support processes for the weapon system R&D, a configuration and data management system to support processes for the weapon system R&D was proposed with a service oriented architecture with four layers including a service consumer layer, a business service layer, an application service layer and a application layer, and major services were identified for each layer. In order to identify major services in four layers, this thesis adopted a bottom-up approach to identify the necessary business services from a well-defined domain implementation system rather than a top-down identification method in general. This thesis tried to identify the essential services in implementing the configuration and data management system to support processes for the weapon system R&D as a system based on the service oriented architecture using such a bottom-up service identification method while limiting those services to the general PDM system aspects and the business areas of the configuration and data management system to support processes for the weapon system R&D.

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Improvement of Service Tree Analysis Using Service Importance (서비스 중요도를 사용한 서비스나무분석의 개선)

  • Park, Jong Hun;Hwang, Young Hun;Lee, Sang Cheon
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.40 no.2
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    • pp.41-50
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    • 2017
  • The purpose of this paper is to improve the service tree analysis introduced recently by Geum et al. [15]. Service tree analysis structures the service based on the customer participation perspective and provides a qualitative analysis method categorizing the service elements on the basis of its impact to top service. This paper attempts to apply the concept of reliability importance to the service tree analysis as a perspective of quantitative analysis, which is considered little in Geum et al. [15]. Reliability importance is a measure of the structural impact of the components that make up the system on the system lifetime in reliability engineering field and often used in fault tree analysis. We transform the reliability importance into service importance in accordance with service tree analysis, so that the influence of service elements on the service can be judged and compared. The service importance is defined as the amount of change of the service according to the change of the service element, therefore, it can be utilized as an index for determining a service element for service improvement. In addition, as an index for paired service elements, the relationship between the two service components can be measured by joint service importance. This paper introduces conceptual changes in the process of applying reliability importance to service analysis, and shows how to use the service importance for identifying the priority of service element for the final service and improving customer satisfaction through an example. By using the service importance and joint service importance in service tree analysis, it is possible to make efficient decision making in the process of determining the service elements for analyzing and improving the service.

Expectation and Satisfaction of Parents with Inpatient Hospital Service (입원 아동 부모의 병원서비스 기대수준과 만족도)

  • Choi, Eun Kyoung;Kim, Sun Hee;Jung, Song Yi;Cho, Eun Hee;Choi, Kyung Sook;Sim, So Jung;Mok, Mi Soo;Kang, Eun Kyung;Cho, Youn Kyoung;Byun, Eun Sook;Kim, Kyung Hee;Yoo, Il Young
    • Journal of Korean Clinical Nursing Research
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    • v.17 no.2
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    • pp.228-238
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    • 2011
  • Purpose: The purpose of this study was to investigate parent expectation and satisfaction with respect to pediatric inpatient care and to identify the variables related to parent satisfaction. Methods: The study was conducted in pediatric wards of a tertiary children's hospital in Korea. The participants were 361 parents of children who were inpatients. Data were collected using a structured questionnaire (The Pediatric Family Satisfaction Questionnaire) at the time of discharge. Results: The highest parent expectation domain was medical service. The parents were most satisfied with nursing service and least satisfied with general hospital service and accommodation. The parents expressed lower satisfaction with hospital facilities, equipment, noise, cleanliness, and communication by health care professionals. Parents with younger children reported higher expectation from the complete hospital service and those who had a longer length of stay reported higher expectation from the nursing service. Conclusion: To improve the quality of hospital services, we need to understand parent expectation and improve and provide clear communication. In addition, the general hospital service and accommodation should not be overlooked for improvement.

Effect of Social Service Quality on Service Satisfaction and Service Repurchase - Focusing on Social Service Investment Project-

  • Jang, Chun-Ok
    • International Journal of Advanced Culture Technology
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    • v.9 no.4
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    • pp.213-218
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    • 2021
  • In order to improve the quality of social services, developed countries overseas have introduced authorization or permit system to primary filtering when entering the market that provides social services. However, in Korea, a quality evaluation system for social service quality management has been introduced and implemented, but no significant effect has been achieved so far. Therefore, the purpose of this study is to investigate the relationship between service quality, service satisfaction, and repurchase intention, which are important variables to measure social service quality improvement, and to use it for service quality management. As a result of this study, service quality, service satisfaction, and repurchase intention are important factors for service quality improvement. It is necessary to secure a service provider of and continuous user selection and service quality management are also important.

On-line Recommendation Service Algorithm using Human Sensibility Ergonomics (감성공학을 이용한 온라인 추천 서비스 알고리즘)

  • 임치환
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.27 no.1
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    • pp.38-46
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    • 2004
  • To be successful in increasingly competitive Internet marketplace, it is essential to capture customer loyalty. This paper deals with an intelligent agent approach to incorporate customer's sensibility into an one-to-one recommendation service in on-line shopping mall. In this paper the focus of interest is on-line recommendation service algorithm for development of Human Sensibility based web agent system. The recommendation agent system composed of seven services including specialized algorithm. The on-line recommendation service algorithm use human sensibility ergonomics and on-line preference matching technologies to tailor to the customer the suggestion of goods and the description of store catalog. Customizing the system's behavior requires the parallel execution of several tasks during the interaction (e.g., identifying the customer's emotional preference and dynamically generating the pages of the store catalog). Most of the present shopping malls go through the catalog of goods, but the future shopping malls will have the form of intelligent shopping malls by applying the on-line recommendation service algorithm.