• Title/Summary/Keyword: Service providing system

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Effects of firm strategies on customer acquisition of Software as a Service (SaaS) providers: A mediating and moderating role of SaaS technology maturity (SaaS 기업의 차별화 및 가격전략이 고객획득성과에 미치는 영향: SaaS 기술성숙도 수준의 매개효과 및 조절효과를 중심으로)

  • Chae, SeongWook;Park, Sungbum
    • Journal of Intelligence and Information Systems
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    • v.20 no.3
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    • pp.151-171
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    • 2014
  • Firms today have sought management effectiveness and efficiency utilizing information technologies (IT). Numerous firms are outsourcing specific information systems functions to cope with their short of information resources or IT experts, or to reduce their capital cost. Recently, Software-as-a-Service (SaaS) as a new type of information system has become one of the powerful outsourcing alternatives. SaaS is software deployed as a hosted and accessed over the internet. It is regarded as the idea of on-demand, pay-per-use, and utility computing and is now being applied to support the core competencies of clients in areas ranging from the individual productivity area to the vertical industry and e-commerce area. In this study, therefore, we seek to quantify the value that SaaS has on business performance by examining the relationships among firm strategies, SaaS technology maturity, and business performance of SaaS providers. We begin by drawing from prior literature on SaaS, technology maturity and firm strategy. SaaS technology maturity is classified into three different phases such as application service providing (ASP), Web-native application, and Web-service application. Firm strategies are manipulated by the low-cost strategy and differentiation strategy. Finally, we considered customer acquisition as a business performance. In this sense, specific objectives of this study are as follows. First, we examine the relationships between customer acquisition performance and both low-cost strategy and differentiation strategy of SaaS providers. Secondly, we investigate the mediating and moderating effects of SaaS technology maturity on those relationships. For this purpose, study collects data from the SaaS providers, and their line of applications registered in the database in CNK (Commerce net Korea) in Korea using a questionnaire method by the professional research institution. The unit of analysis in this study is the SBUs (strategic business unit) in the software provider. A total of 199 SBUs is used for analyzing and testing our hypotheses. With regards to the measurement of firm strategy, we take three measurement items for differentiation strategy such as the application uniqueness (referring an application aims to differentiate within just one or a small number of target industry), supply channel diversification (regarding whether SaaS vendor had diversified supply chain) as well as the number of specialized expertise and take two items for low cost strategy like subscription fee and initial set-up fee. We employ a hierarchical regression analysis technique for testing moderation effects of SaaS technology maturity and follow the Baron and Kenny's procedure for determining if firm strategies affect customer acquisition through technology maturity. Empirical results revealed that, firstly, when differentiation strategy is applied to attain business performance like customer acquisition, the effects of the strategy is moderated by the technology maturity level of SaaS providers. In other words, securing higher level of SaaS technology maturity is essential for higher business performance. For instance, given that firms implement application uniqueness or a distribution channel diversification as a differentiation strategy, they can acquire more customers when their level of SaaS technology maturity is higher rather than lower. Secondly, results indicate that pursuing differentiation strategy or low cost strategy effectively works for SaaS providers' obtaining customer, which means that continuously differentiating their service from others or making their service fee (subscription fee or initial set-up fee) lower are helpful for their business success in terms of acquiring their customers. Lastly, results show that the level of SaaS technology maturity mediates the relationships between low cost strategy and customer acquisition. That is, based on our research design, customers usually perceive the real value of the low subscription fee or initial set-up fee only through the SaaS service provide by vender and, in turn, this will affect their decision making whether subscribe or not.

A Spatio-Temporal Clustering Technique for the Moving Object Path Search (이동 객체 경로 탐색을 위한 시공간 클러스터링 기법)

  • Lee, Ki-Young;Kang, Hong-Koo;Yun, Jae-Kwan;Han, Ki-Joon
    • Journal of Korea Spatial Information System Society
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    • v.7 no.3 s.15
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    • pp.67-81
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    • 2005
  • Recently, the interest and research on the development of new application services such as the Location Based Service and Telemetics providing the emergency service, neighbor information search, and route search according to the development of the Geographic Information System have been increasing. User's search in the spatio-temporal database which is used in the field of Location Based Service or Telemetics usually fixes the current time on the time axis and queries the spatial and aspatial attributes. Thus, if the range of query on the time axis is extensive, it is difficult to efficiently deal with the search operation. For solving this problem, the snapshot, a method to summarize the location data of moving objects, was introduced. However, if the range to store data is wide, more space for storing data is required. And, the snapshot is created even for unnecessary space that is not frequently used for search. Thus, non storage space and memory are generally used in the snapshot method. Therefore, in this paper, we suggests the Hash-based Spatio-Temporal Clustering Algorithm(H-STCA) that extends the two-dimensional spatial hash algorithm used for the spatial clustering in the past to the three-dimensional spatial hash algorithm for overcoming the disadvantages of the snapshot method. And, this paper also suggests the knowledge extraction algorithm to extract the knowledge for the path search of moving objects from the past location data based on the suggested H-STCA algorithm. Moreover, as the results of the performance evaluation, the snapshot clustering method using H-STCA, in the search time, storage structure construction time, optimal path search time, related to the huge amount of moving object data demonstrated the higher performance than the spatio-temporal index methods and the original snapshot method. Especially, for the snapshot clustering method using H-STCA, the more the number of moving objects was increased, the more the performance was improved, as compared to the existing spatio-temporal index methods and the original snapshot method.

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A Study on the Characteristics of the Patient Group in a Convalescent Hospital Inpatients: Based on the Medical Record Information (일개 요양병원 입원환자의 환자분류군 특성에 관한 연구 : 의무기록 정보를 바탕으로)

  • Lim, Bo-Ra;Ahn, Sang-Yoon;Kim, Kwang-Hwan
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.20 no.11
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    • pp.324-334
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    • 2019
  • This study investigates the characteristics of patients hospitalized at a convalescent hospital, by considering patient groups based on their medical record information. It further analyzes and correlates the factors, thus providing basic data required to improve the patient classification system at convalescent hospitals. The data includes total information of 213 medical records of patients discharged from a convalescent hospital in the Jeonbuk region during a period of one year, from January to December 2016. The study examines and correlates the days of hospitalization and the number of diseases, revealing a positive correlation having a correlation coefficient, thereby indicating that infliction with a greater number of diseases results in longer hospitalization. Based on these findings, the study raises the need to revise and supplement items on the patient assessment report to help determine the patient groups and identify medical efforts to be actually provided to patients. In addition, a proper care service system for each patient group based on their respective problems that are intensively managed according to the patient groups will be an essential element in the efficient management of convalescent hospitals. Furthermore, an important task addressed will be in managing the health of the elderly population at the national level.

The e-Business Agent Prototyping System with Component Based Development Architecture (CBD 아키텍처 기반 e-비즈니스 에이전트 프로토타이핑 시스템)

  • Shin, Ho-Jun;Kim, Haeng-Kon
    • The KIPS Transactions:PartD
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    • v.11D no.1
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    • pp.133-142
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    • 2004
  • The next generation of web applications will need to be larger, more complex, and flexible Agent-oriented systems have great potential for these e-commerce applications. Agents can dynamically discover and compose e-services and mediate interactions. Development of software agents with CBD (Component Based Development) has proved to be successful in increasing speed to market of development Projects, lowering the development cost and providing better qualify. In this thesis, we propose a systemic development process for software agents using component and UML (Unified Modeling Language). We suggest a etA (e-business Agent) CBD reference architecture for layer the related components through identification and classification of general agent and e-business agent. We also propose the ebA-CBD process that is a guideline to consider the best features of existing agent oriented software engineering methodologies, while grounding agent-oriented concepts in the same underlying semantic framework used by UML. We first developed the agent components specification and modeled it with Goal, Role, Interaction, and Architecture Model. Based on this, we developed e-CPIMAS (e-Commerce Product Information Mailing Agent System) as a case study that provides the product information's mailing service according to proposed process formality. We finally describe how these concepts may assist in increasing the efficiency reusability, productivity and quality to develop the business application and e-business agent.

A Study on the Recognition and Attitude on Home Health Care Program between Physicians and Nurses in a Hospital, Pusan (병원중심 가정간호사업에 대한 의사, 간호사의 인식과 태도에 대한 조사연구)

  • Kim, Jung-Soon;Ko, Young-Hee;Kim, Dae-Suk;Kim, Jeung-Hwa;Shin, Jae-Shin;Lee, Jil-Ja;Jeong, Ihn-Sook;Hwang, Sun-Kyung
    • Journal of Home Health Care Nursing
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    • v.8 no.2
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    • pp.148-158
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    • 2001
  • Purpose: This study is to investigate the attitudes on the Home Health Care among the physicians and nurses in P University. Method: Data were gathered from 71 physicians and 264 nurses. working at P University Hospital. from May 1 to May 15, 2001 and analyzed using descriptive statistics and Fisher exact test. Results: 1) As to the previous information about home health care program, those who have been familiar to it were 100% of physicians, and 99.6% of nurses, and 39% of the physicians and 66.1% of the nurses. were found to have responded with right answers, 2) As to the acceptance of the home health care program, 87% of physicians and 98.5% of nurses were found to be positive and there showed a significant difference(p= .019), 3) The main reasons for accepting the system were: the alleviation of the family burden of time, the maintenance of continuity of care, and the reasons for opposing the system were incomplete legal assurance. the possibility of providing illegal medical services. 4) The physician's intention rate of patient referrals to home care program reveled 49.2%. 5) According to the services related to Home Health Care. the orders of acceptance rates were medical tests related services (77.8%, 92%); therapeutic nursing interventions(69.0%, 88.2%): and services for medication(68.3%, 82.5%) among physicians and nurses. respectively. Conclusion: For the stabilization and successful implementation of home health care system. it should be accompanied with education for physicians about home care. setting specific laws and regulations for home care. legal assurance of home care business. outcome research for home care recipients. and support systems of hospital administration.

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Smart Emotion Management System based on multi-biosignal Analysis using Artificial Intelligence (인공지능을 활용한 다중 생체신호 분석 기반 스마트 감정 관리 시스템)

  • Noh, Ayoung;Kim, Youngjoon;Kim, Hyeong-Su;Kim, Won-Tae
    • Journal of IKEEE
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    • v.21 no.4
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    • pp.397-403
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    • 2017
  • In the modern society, psychological diseases and impulsive crimes due to stress are occurring. In order to reduce the stress, the existing treatment methods consisted of continuous visit counseling to determine the psychological state and prescribe medication or psychotherapy. Although this face-to-face counseling method is effective, it takes much time to determine the state of the patient, and there is a problem of treatment efficiency that is difficult to be continuously managed depending on the individual situation. In this paper, we propose an artificial intelligence emotion management system that emotions of user monitor in real time and induced to a table state. The system measures multiple bio-signals based on the PPG and the GSR sensors, preprocesses the data into appropriate data types, and classifies four typical emotional states such as pleasure, relax, sadness, and horror through the SVM algorithm. We verify that the emotion of the user is guided to a stable state by providing a real-time emotion management service when the classification result is judged to be a negative state such as sadness or fear through experiments.

Effect of Legume Cover Crops and Nitrogen Fertilization Rates on Yield and Nitrogen Use Efficiency of Waxy Corn (Zea mays L.) in No-Tillage System

  • Choi, Jong-Seo;Kim, Min-Tae;Ryu, Jin-Hee;Kim, Kwang Seop;Kim, Sook-Jin;Park, Ki-Do
    • Korean Journal of Soil Science and Fertilizer
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    • v.49 no.5
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    • pp.531-540
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    • 2016
  • The adoption of legume cover crops in no-tillage system can contribute to improve soil fertility by providing several benefits, including reduction in soil erosion, suppression of weed growth and N supply to subsequent crops. We conducted a field study to investigate the effect of cover crops and nitrogen fertilization rates on yield and nitrogen use efficiency of waxy corn (Zea mays L.) in no-tillage upland field. Two legume cover crops, hairy vetch (Vicia villosa Roth) and crimson clover (Trifolium incarnuturn L.) were mechanically terminated with roller in early June. For each cover crop treatment, nitrogen (N) fertilizer was applied at three different rates (145, 72.5 and $0kg\;N\;ha^{-1}$). The growth and yield characteristics of corn were significantly affected by the N fertilization rates in crimson clover plots, which suggest N mineralization from the cover crop residue was not sufficient. In contrast, N fertilization rates had no significant effect on growth and yield of corn in hairy vetch plots, indicating that the amount of N released from the cover crop is large enough to meet most of the N requirement of corn. However, the application of N fertilizer in hairy vetch cover plots resulted in slight increase of crop yield, though not statically significant, and high levels of N concentration in corn plant tissue possibly due to luxury consumption of N. Organic residues on the soil surface in hairy vetch cover plots had substantial amounts of N after harvest, ranging from 100 to $116kg\;N\;ha^{-1}$, which is presumably retained during winter season and released by microbial mineralization in subsequent year. The highest nitrogen yield efficiency was achieved in the plot with hairy vetch cover and no N fertilizer application, followed by the plot with hairy vetch cover and $72.5kg\;N\;ha^{-1}$ fertilization rate. In conclusion, hairy vetch showed better performance in corn productivity as compared with crimson clover. In addition, it was concluded that the application of N fertilizer between 0 and $72.5kg\;N\;ha^{-1}$ in combination with hairy vetch cover crop might be most efficient for corn yield under no-tillage system with climatic and soil characteristics similar to those of the experimental site.

Development of a Linking Model between Community Resourses and Industrial Injury Insurance Organs for the Activation of Medical Rehabilitation Services for Industrial Injury Patients (산재환자의 의료재활서비스 활성화를 위한 산재보험시설과 민간시설간의 연계모형 개발)

  • Kim, Hee-Girl
    • Korean Journal of Occupational Health Nursing
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    • v.14 no.1
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    • pp.56-70
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    • 2005
  • Objectives: The purpose of this study is to develop a linking model between industrial injury insurance organs and local organizations providing social welfare health services, for the activation of medical rehabilitation services for industrial injury patients. Method: Research design for this study was a multi-step research through literature review, field research, and group interviews with persons in charge, to compare local society-oriented medical rehabilitation programs. The term of researches Sep.1 ~ Nov. 30, 2004. Results: 1. Home nurses from Workers Accident Medical Corporation have been taken to be adequate to case managers, who link industrial accident insurance institutions to local society services for the activation of medical rehabilitation services for industrial injury patients. They have been chosen for case managers because they have richer understanding and experiences of objects of industrial accidents than any other specialists, and because they have proved to be able to provide direct home services as a specialist. We have established the center for case management affairs within the workers accident general hospital, organized the committee for case management with doctors in charge, doctors in rehabilitation, rehabilitation consultants, social welfare workers, physical therapists, and nurses, determined objects of case managements from those of long-term recuperation, and constructed a course of case management containing from case management plans to evaluation. 2. We have made files of community resources, and organized the council of industrial accident administration to have it in charge of the adjustment and linking of services in case management affairs. 3. Because there are inequality of community resources between areas, differences in experiences in and bases for linking, and disparity of core organizations with active linking in the system of linking between public and civil sectors, we have taken a system of linking between parallel organs to be the core. In our linking model, workers accident general hospital, hospitals designated for industrial injury, and rehabilitation hospitals are linked in parallel, inadequate long-term recuperation managers are trusted to an workers accident medical corporations through examination by the examination committee in Korea Labor Welfare Corporation, and are dealt with by the committee for case management. Of the hospitals designated for industrial accidents, those running a home caring center provide home caring services for the handicapped at home from industrial injury. 4. Workers Accident Medical Corporation take part in medical rehabilitation, and Korea Labor Welfare Corporation in vocational/social rehabilitation. Furthermore, in the model, the latter should construct a system for job opportunities through Internet portals and provide cyber vocational consultation and introduction. Conclusion: Improvement of systems is needed to apply the linking model to practical affairs. Because this model is centered for practical affairs, it should be put under the analysis of effects, and evaluation of its adequacy to practical application, and its effects and efficiency through experimental running in the 8 workers accident general hospital in Korea.

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A review on recent advances in water and wastewater treatment facilities management for earthquake disaster response (지진발생 대응을 위한 상하수도시설 관리 및 기술 현황에 대한 고찰)

  • Park, Jungsu;Choi, June-Seok;Kim, Keugtae;Yoon, Younghan;Park, Jae-Hyeoung
    • Journal of Korean Society of Water and Wastewater
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    • v.34 no.1
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    • pp.9-21
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    • 2020
  • The proper operation and safety management of water and wastewater treatment systems are essential for providing stable water service to the public. However, various natural disasters including floods, large storms, volcano eruptions and earthquakes threaten public water services by causing serious damage to water and wastewater treatment plants and pipeline systems. Korea is known as a country that is relatively safe from earthquakes, but the recent increase in the frequency of earthquakes has increased the need for a proper earthquake management system. Interest in research and the establishment of legal regulations has increased, especially since the large earthquake in Gyeongju in 2016. Currently, earthquakes in Korea are managed by legal regulations and guidelines integrated with other disasters such as floods and large storms. The legal system has long been controlled and relatively well managed, but technical research has made limited progress since it was considered in the past that Korea is safe from earthquake damage. Various technologies, including seismic design and earthquake forecasting, are required to minimize possible damages from earthquakes, so proper research is essential. This paper reviews the current state of technology development and legal management systems to prevent damages and restore water and wastewater treatment systems after earthquakes in Korea and other countries. High technologies such as unmanned aerial vehicles, wireless networks and real-time monitoring systems are already being applied to water and wastewater treatment processes, and to further establish the optimal system for earthquake response in water and wastewater treatment facilities, continuous research in connection with the Fourth Industrial Revolution, including information and communications technologies, is essential.

Stochastic Timed Net and Its Minimum Cycle Time Analysis (확률적 시간 넷과 최소 순회 시간 분석)

  • Yim Jae-Geol;Shim Kyu-Bark
    • Journal of Korea Multimedia Society
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    • v.9 no.5
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    • pp.671-680
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    • 2006
  • As a mathematical technique with which we can find the minimum duration time needed to fire all the transitions at least once and coming back to the initial marking in a timed net, the minimum cycle time method has been widely used in computer system analysis. A timed net is a modified version of a Petri net where a transition is associated with a delay time. A delay time used in a timed net is a constant even though the duration time associated with an event in the world is a stochastic number in general. In the consequence, the result of minimum cycle time analysis is not realistic. Therefore, we propose ‘Stochastic Timed Net' where a transition can be associated with a stochastic number and introduce a minimum cycle time analysis method for ‘Stochastic Timed Net’ As an example of the application of ‘Stochastic Timed Net’, we introduce a ‘Stochastic Timed Net' model of a Location Based Service Providing Multimedia System and the result of minimum cycle time analysis of it. Whereas the typical form of the result of the existing minimum cycle time analysis is 'It takes at least 10 time units', the typical form of the result of minimum cycle time analysis of a ‘Stochastic Timed Net' is in the probability form such as "The probability of the events in which it finishes its job within 10 time units is 85%."

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