• Title/Summary/Keyword: Service conflict

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Married Employees' Work-Family Balance Perception and Psychological Well-Being (기혼취업남녀의 일가족양립 인식도와 심리적 복지)

  • Lee, Seon Mi
    • Human Ecology Research
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    • v.54 no.5
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    • pp.499-514
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    • 2016
  • This study was to determine general trends with respect to work-family balance perception and psychological wellbeing, examine correlations between related variables, investigate differences in related variables, and understand the effect of work-family balance perception on psychological well-being in married employees. The subjects were 300 married employees living in G city. The subjects completed a questionnaire and data were analyzed using IBM SPSS 21.0. The major findings were as follows. First, the average scores of men and women's self-esteem were higher than the median. Men had a more traditional gender role attitude and higher work-family balance perception level than women. The scores of men and women's depression were lower and life satisfaction were higher than the median. Second, the scores of men and women's work-family balance perception were different according to working hours. Men's psychological well-being were different according to the scale of work place and women's psychological well-being were different according to household working time. Third, depression in married employees were negatively related to life satisfaction. Their psychological well-being were significantly related to work-family balance perception. Fourth, men's depression were influenced by self-esteem, social care service, family${\rightarrow}$work conflict, and work${\rightarrow}$family conflict. Depression in women were influenced by health state, self-esteem, gender role attitude, family${\rightarrow}$work conflict, and work${\rightarrow}$family conflict. Men's life satisfaction were influenced by health state, economic state, and self-esteem. Women's life satisfaction were influenced by health state, economic state, weekly working hours, self-esteem, and work${\rightarrow}$family conflict.

A Study on the Database Integration Methodology using XML (XML을 이용한 데이터베이스 통합방안에 관한 연구)

  • OH Se-Woong;Lee Hong-Girl;Lee Chul-Young;Park Jong-Min;Suh Sang-Hyung
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2005.10a
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    • pp.353-360
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    • 2005
  • Database Integration problems has been recognized as a critical issue for effective logistics service in logistics environment. However, researches related to effective methodology for this have been studied theoretically in the DB schema integration, are insufficient in the side of the system realization. The aim of this paper is to present a schema integration technique to integrate DB using XML(eXtensible Markup Language) in the part of practical DB integration, a quantitative methodology for the identification of conflict that is a representative problem on database integration. To achieve this aim, we extracted the entity name and attribute name from DB schema and suggested a quantitative methodology to easily fine name conflict that frequently give raise to a trouble when schema integration, based on the level of semantic similarity between attributes and entities.

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Some Probability Distributions for a Multi-echelon Inventory System with Time-varying, stochastic Demands (시간에 따라 변하며 추계적 수요를 갖는 다단계 재고시스템의 확률 분포에 관한 연구)

  • 김지승
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.18 no.36
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    • pp.113-120
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    • 1995
  • Much of the past work regarding repairable item stockage has concentrated on the development of models and policies for systems in steady state. However, there are important situations in which the transient behavior is most important. A dramatic example of this is the potential dynamic behavior exhibited by demands and service in the deployment of an Air Force squadron at the onset of a conflict. The purpose of this paper is to derive some probability distributions necessary for providing an integrated approach for a multi-echelon inventory system with nonstationary demands and service rates.

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A Study on Marketing to Develop Doners for the Social Service Agency (사회복지기관의 후원자재발 마케팅에 관한 연구)

  • Choi Jeong-Gui
    • Management & Information Systems Review
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    • v.16
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    • pp.117-137
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    • 2005
  • Most of social service agencies experiences the lack of funds. This situation is casued mainly from the lack of donor development techniques. Therefore, the social service agencies need to develope marketing strategies to develop donors. The study was begun with the idea that a business philosophy will not conflict with professionalism, and the two can be entirely compatible, and synergistic as well. Some of the main principles of marketing can be used to construct a model that will help the social service agency devise the appropriate plan for developing donors. The social service agency's marketing plan should begin with a statement of its mission and goals and the product suggested by each goal. Social marketing process to develop voluntary contributions include marketing environment analysis, market research, selecting marketing goals and objectives, market segmentation, marketing program development, and marketing action. These techniques can be used with some modifications at each social service agency.

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The relationship between job stress and service quality, and the moderating effect of organizational justice (직무스트레스와 서비스품질의 관계 및 조직공정성의 조절효과)

  • Ahn, Kwan Young
    • Journal of the Korea Safety Management & Science
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    • v.16 no.3
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    • pp.389-397
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    • 2014
  • This paper reviewed the relationship between job stress and service quality, and the moderating effect of organizational justice in food service restaurant. Based on the responses from 209 employees, the results of multiple regression analysis appeared as follow; 1) job stress(insufficient job control, lack of reward, occupational climate, job insecurity, interpersonal conflict) partly effect negatively on all service quality factors(tangibility. reliability, responsiveness, empathy). 2) distributive justice and procedural justice partly effect positively on the relationship between job stress and service quality.

A Study on the Factor's Affecting Pre-Service Childcare Teachers' Childcare Practice Satisfaction (예비보육교사들의 보육실습 만족도에 영향을 미치는 요인 연구)

  • Kim, Young-Tae
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.21 no.1
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    • pp.530-537
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    • 2020
  • The purpose of this study was to determine the factors affecting the satisfaction with pre-service childcare, the work related stress, and the conflicts perceived by pre-service childcare teachers. The data was processed using the SPSS Statistical Package Program, and the frequencies, means, and standard deviations were calculated. Reliability analysis, correlation analysis, and multiple regression analysis were also conducted. The results showed that the class contents, the environment of childcare practice, and the conflicts with children were stressful and they negatively affected practice satisfaction. Second, there was statistically significant negative correlation between the pre-service teachers' childcare practice stress, conflict during the practice, and practice satisfaction. Third, the stress of preservice teachers' childcare practice and the conflict felt during the practice also affect the childcare practice satisfaction. Based on these findings, further study is needed for implementing effective measures in order to improve the practice satisfaction with exhaustive pre-practical education and the field job-oriented curriculum. These measures will enable students majoring in childcare to experience less stress and conflicts during their education.

Utilization of Multicultural Family Support Services and Marital Well-Being and Hope among the Female Marriage Immigrant -A Focus on Participants of the Support Project Based on Cultural Relativism and a Strengths Perspective- (여성결혼이민자의 다문화가족지원사업 이용과 결혼의 안녕 및 희망의 관계 -문화상대주의와 강점관점에 기반한 지원사업 참여자들을 중심으로-)

  • Hyun, Kyoungja
    • Korean Journal of Social Welfare
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    • v.66 no.2
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    • pp.127-157
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    • 2014
  • The multicultural family support project provides support services to female marriage immigrants to promote their settlement in Korea and their adaptation to marital life. This study thus investigated whether utilization of such support services is indeed related to positive changes perceived among these female marriage immigrants, and these changes, in turn, contribute to less marital conflict, marital well-being, and hope. Data were drawn from a self-administered questionnaire study in which 558 female marriage immigrants participated through the 36 centers across the nation that provided multicultural family support services based on cultural relativism and a strengths perspective. Results of structural equation modeling analyses revealed that utilization of support services, as predicted, contributed to positive changes, and such changes, in turn, were directly related to less marital conflict, higher marital well-being, and hope. As expected, marital conflict was negatively associated with marital well-being, which, in turn, promoted hope. Thus, through these paths positive changes also contributed positively to both marital well-being and hope. However, when the effects of length of residence in Korea and an ability to command Korean language were controlled for, a positive significant relationship between service utilization and marital conflict was revealed. Therefore this paper discussed the ways in which positive functions of such service utilization can be strengthened while at the same time actively addressing the dysfunctional components of such support services.

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Relationship between Burnout and Role Stressors Experienced by Professions at Centers for Independent Living in the United States (미국 자립생활센터 실무자가 경험하는 소진과 직무스트레스 관계성 연구)

  • Shin, Sook-Kyung
    • The Journal of the Korea Contents Association
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    • v.15 no.1
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    • pp.366-378
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    • 2015
  • The purpose of this study conducted in the United States was to identify the level of role stressors among professions at centers for independent living and to investigate the relationship between role stressors and burnout at the target population. A total of 218 professions completed a web-based and hard copy survey. The participants reported a mean (standard deviation) score of 22.48 (5.80) for the role conflict dimension, 22.20 (4.30) for the role ambiguity dimension, and 9.14 (2.55) for the role overload. Demographic assessment of the differences on the mean score of the three role stressors revealed significant associations with that age, job title, highest level of education, years of human service experience and working hours per week for role conflict/role ambiguity, and experience in human service for role overload. The role conflict, ambiguity, and overload stressors were significant predictors of emotional exhaustion and depersonalization explaining 26% and 14% of the variance, respectively. None of the stressors significant predicted personal accomplishment. The results indicate that role conflict, ambiguity, and overload are important predictors of burnout among professions at centers for independent living.

A Comparison of Nursing Work Environment, Role Conflict, and Job Embeddedness of Nurses Working in Comprehensive Nursing Care Service Wards and General Wards in a Tertiary Hospital (상급종합병원에서의 간호·간병통합서비스 병동과 일반병동 간호사의 근무환경, 역할갈등, 직무 배태성 비교)

  • So, Hye-Eun;Hwang, Jee-In
    • Quality Improvement in Health Care
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    • v.26 no.1
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    • pp.11-22
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    • 2020
  • Purpose: The objective of this study was to compare and analyze the work environment, role conflict, and job embeddedness between comprehensive nursing care service (CNCS) ward nurses and general ward nurses. Methods: This descriptive research study involved 70 CNCS ward nurses and 69 general ward nurses working at an advanced general hospital in Seoul. Data were collected using the structured questionnaire from March 27 to April 14, 2019 and analyzed with the SPSS 24.0 program. Results: The work environment of the CNCS ward nurse was higher than that of the general ward nurse (t=4.38, p<.001), and the role conflict of the CNCS ward nurse was lower than that of the general ward nurse (t=-2.09, p=.038). However, job embeddedness did not show any statistically significant difference (t=0.22, p=.824). Conclusion: The results of this study show that the introduction of CNCS ward has shown improvement in the work environment and strengthened the establishment of the roles in their team, while maintaining the job embeddedness of nurses. These results indicate that improvements in the work environment, such as nurse staffing and material support, would contribute to the qualitative enhancement of nursing and that it would need to extend the introduction of CNCS wards.

Context Conflicts of Role-Based Access Control in Ubiquitous Computing Environment (유비쿼터스 컴퓨팅 환경의 역할 기반 접근제어에서 발생하는 상황 충돌)

  • Nam Seung-Jwa;Park Seog
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.15 no.2
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    • pp.37-52
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    • 2005
  • Traditional access control models like role-based access control model are insufficient in security needs in ubiquitous computing environment because they take no thought of access control based on user's context or environment condition. In these days, although researches on context-aware access control using user's context or environment conditions based on role-based access control are emerged, they are on the primary stage. We present context definitions md an access control model to provide more flexible and dynamic context-aware access control based on role-based access control. Specially, we describe the conflict problems occurred in the middle of making an access decision. After classifying the conflict problems, we show some resolutions to solve them. In conclusion, we will lay the foundations of the development of security policy and model assuring right user of right object(or resource) and application service through pre-defined context and context classification in ubiquitous computing environments. Beyond the simplicity of access to objects by authorized users, we assure that user can access to the object, resource, or service anywhere and anytime according to right context.