• 보건의료산업학회지
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• 제1권1호
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• pp.31-44
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• 2007

The purpose of this study is to shed light on the effect of work-family conflict on organizational effectiveness, focusing on the moderating effect of organizational support among married working women of health services organizations. Data were collected from 149 married working women of health services organizations located in Busan Metropolitan areas by structured self-administered questionnaire. Main results of this study is as the following: First, based on the type of work-household conflicts, namely time-based conflict(2.82 points), strain-based conflict(2.81 points) and behavior-based conflict(2.69 points), working women mainly experienced time and strain-based conflicts. The level of work-household conflicts was significantly higher among younger groups, highly educated, nurses, and regular workers. Second, the perceived organizational effectiveness found to be an above-average. Especially scores were high in the subcategories of customer orientation(3.84), followed by organizational commitment (3.42) and job satisfaction(3.19). The level of organizational effectiveness was significantly higher among older groups, medical technician and administrative job holders, day-time workers, and higher income groups. Third, the results of the regression analysis on the effects of work-household conflicts on organizational effectiveness showed that strain-based conflicts have a significant negative effect on organizational effectiveness such as job satisfaction and organizational commitment. Fourth, organizational support found to have a strong controlling effect for strain-based conflicts on organizational effectiveness. Above results imply that practical family-supportive policies for lessening the work-household conflicts is crucial for enhancing organizational effectiveness in health services organization.

• 디지털융복합연구
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• 제14권3호
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• pp.95-103
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• 2016

최근 팀 구성원들은 팀 프로젝트 수행 시 모바일 메신저 서비스(MMS: Mobile Messenger Service)를 자주 활용한다. 팀 구성원들은 MMS 활용을 통해 언제 어디서나 자유롭게 아이디어나 의사를 표현할 수 있다. 하지만, 팀 프로젝트에서 MMS 활용은 오프라인 회의보다 빨리 프로젝트를 수행하도록 압박을 받고, 능력 범위 밖의 역할을 할당 받기도 한다. 즉, 팀 구성원들은 MMS 활용으로 인해 업무에 대한 압박감이나 스트레스가 증가할 수 있으며, 이러한 과부하는 팀 간 갈등을 야기할 수 있다. 본 연구에서는 MMS 활용으로 인한 업무 과부하가 팀 성과에 미치는 영향을 살펴보고자 한다. 팀 성과에 영향을 미치는 요인으로 팀 몰입과 팀 신뢰를 고려하였으며, 팀 갈등은 팀 몰입과 팀 신뢰를 저해한다고 예상하였다. 팀 프로젝트가 많은 135명의 대학생을 바탕으로 연구 모형을 분석하였으며, PLS를 활용하였다. 연구 분석 결과 업무 과부하는 팀 갈등을 야기하는 주요 요인으로 밝혀졌다. 즉 MMS 활용으로 인한 업무 과부하가 발생하다보면 팀 간 갈등이 야기될 수 있고, 이는 팀 구성원 간 신뢰를 저하시켜 결국 팀 성과가 떨어지는 결과를 초래하게 된다. 마지막으로 본 연구 논문에서는 팀 프로젝트를 향상시킬 수 있는 MMS의 올바른 사용 방법에 대한 시사점을 제공해주었다.

• 경영과정보연구
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• 제26권
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• pp.181-204
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• 2008

This study is to categorize five types of conflict handling styles that employees can take when conflict occurs. The five types are integrating, avoiding, dominating, obliging, and compromising. I found these factors that explain conflicts handling styles divided them into organizational structure, task group functioning and need styles and how certain factors explain different kinds of conflict handling styles without other factors. To measure conflict handling styles, this study used the scale of conflict style devised Rahim. Data were collected by the survey method from employees engaged in the service industry located Seoul, the Province of Gyeonggi, and the Province of Gangwon. In addition, in order to prove my hypothesis, I used hierarchical regression analysis method to find the pure explanation that each factors have without multicollinearity. According to the study's result, in a person's type of needs, if the need for achievement is high, they prefer integrating style. In contrast, if the need for achievement is low, they prefer avoiding style. Also, if the need for affiliation is high, the employees prefer compromising style. But if the need for affiliation is low and the need for dominance is high, the employees favor dominating style. However, in task group functioning, group homogeneity, group cohesiveness, and group goal clarity are high, or the confidence in peers and management is high, the employees prefer obliging style to other conflicts handling styles. As well as if group homogeneity, group cohesiveness, and group goal clarity are high, it was found that they prefer compromising style. Also, if the role conflict that is related to organizational structure is serious, employees prefer obliging style, but they have weakenss in explanation. To sum up these results, if the employees have obliging style that shows lack of concerns over themselves and at the same time, have high concerns to others, is affected by task group or organization. And we can infer that the other conflicts handling styles are effected by personal characteristic.

• 한국컴퓨터정보학회논문지
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• 제26권3호
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• pp.147-154
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• 2021

본 연구는 판매서비스직 종사자를 대상으로 감정노동이 미치는 영향을 분석하고자 하였다. 수집한 자료는 PASW 18.0 통계 프로그램을 이용하여 신뢰도분석, 빈도분석, T-test, one-way ANOVA, 상관관계분석, 다중회귀분석을 실시하였다. 연구결과 첫째, 판매서비스직 종사자들은 감정노동의 표면행동보다 내면행동이 더 높은 것으로 나타났다. 둘째, 이타주의는 근무경력에 따라, 양심행동은 성별에 따라, 직장-가정 갈등은 연령, 결혼여부, 1일 평균 고객 응대시간에 따라 차이가 있는 것으로 나타났다. 셋째, 감정노동의 표면행동이 높을수록 이타주의는 증가하였으며, 내면행동이 높을수록 직무소진과 직장-가정 갈등은 감소하였고, 이타주의와 양심행동은 증가하였다. 넷째, 감정노동과 관련된 변수들의 상대적 영향력을 분석한 결과 가장 크게 영향을 미치는 변수는 감정노동의 내면행동이었다.

• 한국산학기술학회논문지
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• 제19권7호
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• pp.463-473
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• 2018

본 연구는 간호간병통합서비스 병동간호사를 대상으로 전문직 자율성, 역할갈등, 임상적 의사결정능력과의 관계와 함께 임상적 의사결정능력에 영향을 미치는 영향요인 파악을 목적으로 한 서술적 조사연구이다. 본 연구에서는 D시와 G시에 근로간호사 234명을 편의 표집하여 조사하였다. 자료수집은 2017년 10월 12일부터 11월 30일 사이에 D시와 G시에 소재하는 4개의 종합병원의 234명을 대상으로 연구 참여에 서면 동의한 간호사에게 자가 보고식 설문조사지를 사용하여 자료를 수집하였다. t-test, ANOVA, Pearson's coefficients와 단계적 회귀분석으로 자료를 분석하였다. 연구결과에서 임상적 의사결정능력은 평균평점 $3.38{\pm}0.78$점으로 중간수준으로 나타났다. 임상적 의사결정능력은 전문직 자율성과 양의 상관관계(r=.40, p<.001)를 보였으나, 역할갈등과는 음의 상관관계(r=-.21, p<.001)가 있는 것으로 나타났다. 임상적 의사결정능력에 미치는 영향은 근무경력, 교육수준, 전문직 자율성과 역할갈등이었으며, 임상적 의사결정능력에 대한 설명력은 38.7%였다. 임상적 의사결정 능력을 개선하기 위해 중요한 변수인 전문직 자율성과 역할갈등을 통해 간호사의 직무를 결정할 수 있는 임상적 의사결정능력을 향상시킬 필요가 있다. 그러므로, 본 연구 결과가 간호사의 임상적 의사결정능력 향상 프로그램 개발의 근거자료로 활용될 수 있을 것으로 기대하며, 개발된 교육프로그램의 타당성과 효과성을 분석하는 중재연구의 필요성을 제안하는 바이다.

• 한국산림과학회지
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• 제96권4호
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• pp.494-501
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• 2007

지리산국립공원 내 사유림이용에 있어서 이해당사자 간 갈등이 발생되고 있다. 따라서 본 연구의 목적은 지리산국립공원의 가치와 갈등에 대해 이해주체 간 인식차이를 규명하고 갈등해결을 위한 합의점을 도출할 수 있는 가능성을 찾는데 있다. 이를 위해, 국립공원의 가치와 갈등인자에 대해 요인분석을 실시하여 각각 4가지 요인으로 축약하였다. 그리고 이해주체 간 인식 차이는 t-검정과 Duncan다중검정으로 구분 비교하였다. 그 결과, 국립공원의 가치에 대한 인식은 마을주민과 산림청 지자체는 인식을 같이 하고 있었으나, 국립공원은 대립적으로 인식하고 있었다. 그리고 갈등에 대한 인식은 국립공원과 산림청 지자체가 인식을 함께하고 있었으나, 마을주민은 대립적으로 인식하고 있었다. 갈등해결을 위한 방향으로 협의체 구성과 이유에 있어서 이해주체 모두 인식을 함께 하였고, 산림이용을 위한 명확한 행위기준이 필요하며, 규제정책의 집행에 있어서 규제수단은 용도지구에 따라 차등적으로 적용할 필요가 있다고 사료된다.

• 제어로봇시스템학회논문지
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• 제15권11호
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• pp.1150-1156
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• 2009

The spread of wireless Internet technology development and applications with location information in the form of location-based services are more varied. In particular, where you recognize the location of objects such as people and things, and to provide valuable services based on ubiquitous, location-based services (Ubiquitous Location Based Services: u-LBS) is emerging as an important service. In this paper precise location data to the car crash through the location and offers related service system. In this paper the precise location tracking proposed by the concept of the Rail, road, to extract the location Data Matching Data and the current location is obtained. System used in GPS Packet and information about the location of the vehicle collision and the collision time, the vehicle consists of NodeID is about. Using these data, a packet is to be created when the conflict between vehicles in the vehicle will be sent to Gateway. Gateway to the packets that were sent from the Server to determine whether the conflict is that in an emergency situation, Emergency Center for location information and let me know whether or not the conflict will be measured. Also, for those on the outside of an emergency such as a family related to the wireless terminal wireless (PDA, cell phone) is to let me know. Server get into the conflict that was configured to store information on the Database. Additionally, the proposed u-LBS system to verify the validity of the experiment was performed.

• 간호행정학회지
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• 제22권5호
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• pp.424-436
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• 2016

Purpose: The aim of this study was to identify the influence of professionalism, role conflict and work environment in clinical nurses with expanded role (CNE) on job embeddedness. Methods: The participants in this study were 136 CNE working in general hospitals in Seoul, the wider metropolitan area and Gangwon Province. Results: Job embeddedness, work environment and professional performance of the participants showed positive correlation with each other. Significant predictors of embeddeness were belief in public service and sense of calling in the professional subcategory and participation in hospital affairs and nurse-doctor relationship in the work environment subcategory. Conclusion: Finding from this study indicate the need to evaluate and improve the significant predictors of job embeddedness for CNE.

• 대한가정학회지
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• 제48권9호
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• pp.79-87
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• 2010

The purpose of this study was to investigate whether employed mothers' extended working hours have effects on childcare style and work-family conflicts. The data came from the 2007 Korean Longitudinal Survey of Women and Family(KLoWF) of the Korean Women's Development Institute. 475 females with preschoolers or elementary-school children were used in this study. The major findings can be summarized as follows: (1) Weekly average working hours varied by education, salary, and the presence of preschoolers. (2) The time of childcare was significantly shorter in mothers who work more than 50 hours/week (3) Mothers who worked more than 50 hours/week felt significantly high work-family conflict. These analyses pointed to the importance of obeying the law related to working hours as the most important thing to sustain work-family balance. Institutional foundations should be enabled to keep legal working hours.

• 대한안전경영과학회지
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• 제16권2호
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• pp.193-201
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• 2014

This paper reviewed the effects of job characteristics(role conflicts, emotional labor, job importance and job autonomy) on satisfaction and stress, and the moderating effect of social support. Based on 2,982 questionnaires among raw data of Korea Safety and Health Agency's national survey, the results of multiple regression analysis appeared as follow; 1) role conflict effect negatively on job satisfaction, and emotional labor, job importance and job autonomy effect positively on job satisfaction. 2) role conflict effect positively on stress, and emotional labor, job importance and job autonomy effect negatively on stress. 3) social support moderates positively 2 relationships-between role conflict and job satisfaction, between job autonomy and job satisfaction, but moderates negatively between job autonomy and stress.