• Title/Summary/Keyword: Service chain

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The Effects of the Location Benefits of Internet Shopping malls Selling Physical Products on Their Competitive Strategies (물리적 제품을 판매하는 인터넷쇼핑몰의 입지효익이 경쟁전략에 미치는 영향)

  • Yi, Jun-Sub
    • Journal of Korea Society of Industrial Information Systems
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    • v.11 no.5
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    • pp.150-162
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    • 2006
  • A research model was developed to examine the relationships between the anticipated benefit factors of Internet shopping malls selling physical products and their competitive strategies when the shopping malls are located in their supply chain clusters. A survey questionnaire was implemented and 99 usable responses were obtained from the internet shopping malls located in major industrial clusters in Korea. The six major benefit factors were found: sharing information with offline suppliers, obtaining customers, improvement of trust, efficiency of operation processes, value-added service, management of suppliers. The six empirically derived benefit factors were then used to examine how they affect the firms' competitive strategies and strategic alliance/merger. The regression results shows that the benefit factors influence on firms' choosing one or some combination of the competitive strategies and strategic alliance to survive and succeed in the market.

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A Study on the Consumer Dissatisfaction in the Purchase and Use of Clothing (기성복의 구매 및 사용시 불만족 요인에 관한 연구)

  • Min Dong-Won;Rhee Eun-Young
    • Journal of the Korean Society of Clothing and Textiles
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    • v.14 no.1 s.33
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    • pp.3-12
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    • 1990
  • The purposes of this study were to determine the consumer dissatisfaction factors in the process of purchase and use of clothing, and to investigate the relationships between the dissatisfaction factors and selected variables-clothing importance, evaluative attributes, price, shopping stores. The research questionnaires selected from the pilot study were administered to 547 female subjects in the age of twenties. The dissatisfaction factors identified as a result of the factor analysis were as follows: (1) 'price' factor ($21.6\%$ of the total explained variance), (2) 'product assortment' factor ($21.5\%$), (3) 'purchase decision-making' factor ($19.9\%$), (4) 'quality' factor ($18.6\%$), (5) 'informa­tion and service' factor ($18.4\%$). By these five factors, the $34.7\%$ of the total variance were explained. The factors were validated by the multiple regression analysis. The purchase decision­making factor has the greatest explanatory power suggests that psychological aspects are more important to clothing dissatisfaction than any other objective aspects. The relationships between the dissatisfaction factors and the selected variables were found to be as follows: 1) The higher clothing importance scores, the higher product assortment related dissatisfac­tion score. 2) The higher the purchase price, the lower the price related dissatisfaction, but the higher the product assortment related dissatisfaction scores. 3) The department store and the national brand chain store shoppers had higher product assortment related dissatisfaction compared to the small retail store and discount store shoppers.

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The Effects of Psychological Capital on Job Satisfaction and Organizational Commitment of Foodservice Employees - Focused on Chain Restaurant - (외식기업 종사원의 심리적 자본이 직무만족과 조직몰입에 미치는 영향 - 체인레스토랑을 중심으로 -)

  • Jeon, Hyeon-Mo;Song, Hyon-Ju
    • Culinary science and hospitality research
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    • v.18 no.4
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    • pp.118-132
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    • 2012
  • The purpose of this study is to present the psychological capital as a leading factor affecting organizational commitment, to determine the role of job satisfaction as a mediator among those, and finally to find the way to increase the commitment by suggesting a new idea for human resources management in the foodservice firms which were having difficulties in finding new employees and in high turnover rates. A survey was conducted on the employees in foodservice firms including both franchise management and direct management restaurants for the period of the month of February 2012, and the data were analyzed with frequency analysis, reliability test, exploratory factor analysis, confirmatory factor analysis, correlation analysis, path analysis, and mediating effect analysis by using SPSS 15.0 and AMOS 7.0. As a result of the study, the psychological capital factors such as hope, resiliency, and optimism had significant effects on organizational commitment, and job satisfaction strongly mediated the relations of the psychological capital factors as presented above and the organizational commitment.

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Inventory policy comparison on supply chain network by simulation technique

  • Park, Nam-Kyu;Choi, Woo-Young
    • Journal of Navigation and Port Research
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    • v.34 no.2
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    • pp.131-136
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    • 2010
  • The aim of the paper is to solve the problem of customer reduction due to the difficulty of parts sourcing which impacts production delay and delivery delay in SC networks. Furthermore, this paper is to suggest the new inventory policy of MTS in order to solve the problem of current inventory policy. In order to compare two policies, a LCD maker is selected as a case study and the real data for 2007 years is used for simulation input. The maker uses MTO policy for parts sourcing which has the problem of lead time even if it has some advantage of inventory cost. Based on current process. The simulation program of AS-IS model and TO-BE model using ARENA 10 version is developed for evaluation. In a result, the order number of two policies shows that MTO is 52 and MTS is 53. However the quantity of order shows big difference such that MTO is 168,460 and MTS is 225,106. Particularly, the lead time of new inventory policy shows much shorter that that of MTO such that MTO 100 is days and MTS is 16 days. In spite of short lead time by MTS policy, new policy has to take burden of inventory cost per year. Total inventory cost per year by MTS policy is US$ 11,254 and each part inventory cost is that POL is US$ 1,807, LDI is US$ 2,166 and Panel is US$ 7,281. The implication of the research is that the company has to consider the cost and the service simultaneously in deciding the inventory policy. In the paper, even if the optimal point of deciding is put into tactical area, the ground of decision is suggested in order to improve the problem in SC networks.

Effect of Phenolic Antioxidants System on Yellowing of Amorphous Poly-α-olefin (페놀계 산화방지제에 의한 비결정성 올레핀 수지의 황변 거동)

  • Kim, Si-Yong;Kim, Ho-Gyum;Park, Sang-Cheol;Min, Kyung-Eun
    • Polymer(Korea)
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    • v.37 no.2
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    • pp.156-161
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    • 2013
  • Phenolic antioxidants are effective stabilizers that provide excellent long-term heat stability by preventing thermo-oxidative degradation during processing and service life. However, under a selected set of circumstances, certain types of phenolics have been susceptible to discoloration due to prolonged storage in an environment containing oxides of nitrogen. It is investigated that the effect of addition of secondary antioxidant and chemical structure of primary antioxidant on discoloration of amorphous poly-${\alpha}$-olefin (APAO), which is especially prone to be decomposed in high processing temperature. From the result, it is concluded that a higher level of steric hindrance of phenolic antioxidant provided by long alkyl chain allows a more enhanced synergic effect with secondary antioxidant.

Invention of the Portable Bark Remover for Control of Pine Wilt Disease by Disruption of Oviposition of Insect Vector (Monochamus alternatus) (소나무재선충병 매개충 솔수염하늘소(Monochamus alternatus) 방제를 위한 휴대용 수피제거기 개발 및 산란 방지 효과)

  • Kim, Joon Bum;Park, Young Kyu
    • Journal of Korean Society of Forest Science
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    • v.102 no.2
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    • pp.300-304
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    • 2013
  • Pine wilt disease caused by pine wood nematode, Bursaphelenchus xylophilus (Steiner et Buhrer) Nickle, has become the most serious threat to pine trees in Korea since 1988. Pine wood nematode is transferred to healthy trees by Monochamus alternatus (Coleoptera: Cerambycidae) during its maturation feeding and female oviposition. A typical control method against insect vectors in Korea is fumigation of the dead trees by using metam-sodium SL (25%). However, this method is not environment friendly because of the forest contamination by chemical application and destroying landscape by plastic cover. Portable Bark Remover (PBR) was invented to reduce these environmental problems. The vectors oviposit under the bark of the newly dead trees only. Debarking infested trees prevents the vectors from laying eggs and eventually, they can not complete their life cycle. The PBR is a modified debarking device that is attached on the top of the electrical chain saw, which allows ease and rapid debarking of the infested trees. The new method by PBR is expected to be more economic and effective than other conventional methods such as "crushing", "burning" and "fumigation".

Physicochemical Properties of Domestic Cherry Tomato Varieties (국내산 방울토마토의 이화학적 특성)

  • Ahn, Jun-Bae
    • Culinary science and hospitality research
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    • v.23 no.7
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    • pp.42-49
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    • 2017
  • This study was conducted to determine the nutritional value of domestic cherry tomato varieties (Summerking, Qutiquti, and Minichal). The levels of amino acids, amino acid derivatives, and ${\gamma}-aminobutyric-acid$ (GABA) were analyzed using ion chromatography. In domestic cherry tomatoes, eighteen free amino acids were found including L-glutamic acid (L-Glu), L-glutamine (L-Gln), and L-aspartic acid (L-Asp). L-Glu was the most abundant amino acid, ranging from 1,533.17 mg/100 g to 1,920.65 mg/100 g (dry weight). The next abundant amino acids were L-Gln, ranging from 784.68 mg/100 g to 1,164.36 mg/100 g and L-Asp, ranging from 320.73 mg/100 g to 387.22 mg/100 g. Domestic cherry tomatoes contained eight essential amino acids except tryptophan and the total essential amino acid content was 297.30~432.43 mg/100 g (dry weight), which was 8.92~10.61% of total free amino acid. Several amino acid derivatives were found: L-carnitine (L-Car), hydroxylysine (Hyl), o-phosphoethanolamine (o-Pea), phosphoserine (p-Ser), ${\beta}-alanine$ (${\beta}-Ala$), N-methyl-histidine (Me-His), ethanolamine ($EtNH_2$), and L-citrulline (L-Cit). L-Car, transporting long-chain fatty acid into mitocondrial matrix, was the most abundant amino acid derivative in all domestic cherry tomatoes. A high level of GABA (313.18~638.57 mg/100 g), known as a neurotransmitter, was also found in all three domestic cherry tomatoes. These results revealed that domestic cherry tomatoes have a good balance of nutrient and bioactive compounds. Therefore, cherry tomatoes can be used as a functional food material.

A Study on Practical Approaches for CSR in Small and Medium-Sized Enterprises in Korea (한국 중소기업 CSR 경영 실태 분석과 개선방안에 관한 연구)

  • Jeung, Gil-Chea
    • Journal of Industrial Convergence
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    • v.18 no.2
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    • pp.87-94
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    • 2020
  • This paper belongs in a literature of sustainablity policy determination. This paper offers an actual status and explanation to corporate social responsibility of SMEs in Korea. This study examines CSR situation focused on developing mechanisms to enable the SMEs sector. Firstly, this study suggests introducing the third-party professional assurance service on sustainablity reports and/or asking global accreditation such as ISO14001 and ISO26000 when entry as a provider in government e-procurement system. Secondly, this study introduce the CSR Committee headed by the CEO and coordinates group-wide committees to discuss the CSR Guidelines. Third, because CSR does not only have to do with the SMEs, but pertains to the local community and business partner, this study offered the opportunity to work with large companies in aspects of CSR.

Big Data Management Scheme using Property Information based on Cluster Group in adopt to Hadoop Environment (하둡 환경에 적합한 클러스터 그룹 기반 속성 정보를 이용한 빅 데이터 관리 기법)

  • Han, Kun-Hee;Jeong, Yoon-Su
    • Journal of Digital Convergence
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    • v.13 no.9
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    • pp.235-242
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    • 2015
  • Social network technology has been increasing interest in the big data service and development. However, the data stored in the distributed server and not on the central server technology is easy enough to find and extract. In this paper, we propose a big data management techniques to minimize the processing time of information you want from the content server and the management server that provides big data services. The proposed method is to link the in-group data, classified data and groups according to the type, feature, characteristic of big data and the attribute information applied to a hash chain. Further, the data generated to extract the stored data in the distributed server to record time for improving the data index information processing speed of the data classification of the multi-attribute information imparted to the data. As experimental result, The average seek time of the data through the number of cluster groups was increased an average of 14.6% and the data processing time through the number of keywords was reduced an average of 13%.

Review and Application of Creative Problem-Solving Processes for Technical and Physical Contradictions Using Cause-And-Effect Contradiction Tree and Integrated Principles of TRIZ (TRIZ 인과관계 모순트리와 통합원리를 이용한 물리적 모순의 창의적 해결방안의 고찰 및 적용방안)

  • Choi, Sung-woon
    • Journal of the Korea Safety Management & Science
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    • v.17 no.2
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    • pp.215-228
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    • 2015
  • A creative innovation and an innovative problem-solving of industrial companies can be achieved by overcoming the challenges of technical and physical contradictions. The approaches to address conflicting and paradoxical problems, such as technical and physical contradictions have a crucial role in advancing the quality assessment for manufacturer and service provider. The term, technical contradiction, depicts the state that improvement of one ends of IFR (Ideal Final Result) leads to unfavorable condition of the other ends, and results in conflicting problem. Another type of contradictions that's discussed in this study is a physical contradiction which is due to two mutually opposing states of the means of ends, and gives paradoxical situation. By integrating the means-ends chain perspectives, the physical contradiction that is a specifically root-causes, "means", can be initially addressed to resolve the downstream problem of technical contradiction which represents a general and abstract goals, "ends". This research suggests IFR resolution processes to handle both physical contradiction of means and technical contradiction of ends by employing causal relationship with IFR, effects and causes. In summary, the study represents three major processes that resolve such contradictions are demonstrated as follows: 1) Derivation of causal and hierarchical relationship among IFR, ends and means by considering CAED (Cause-And-Effect Diagram) and LT (Logic Tree). 2) Identification of causal relationship between physical contradiction and technical contradiction by using TPCT (TRIZ Physical Contradiction Tree) and TCD (Technical Contradiction Diagram). 3) Application of integrated TRIZ principles by classifying 40 inventive principles into 4 general conditions of the separation principle of mutually opposite states in space, in time, based on conditions, and between the parts and the whole. In order to validate the proof of proposed IFR resolution processes, the analysis of the TRIZ case studies from National Quality Circle Contest in the years, 2011 to 2014 have been proposed. The suggested guidelines that are built based on TRIZ principles can uniquely enhance the process of quality innovation and assessment for quality practitioners.