• Title/Summary/Keyword: Service chain

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Web Service-based SCM Process Execution Using BPM (BPM을 이용한 웹서비스 기반의 SCM 프로세스 실행)

  • Seo, Yong-Won;Choi, Yong-Sun;Jang, Jin-Yong;Bae, Hye-Rim
    • The Journal of Society for e-Business Studies
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    • v.9 no.4
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    • pp.65-83
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    • 2004
  • Keen competence in business environments induces companies to introduce Supply Chain Management (SCM), which is accelerated by emerging information technology. Consequently, supply chain integration requires interacting and information sharing among the companies participating in the supply chain. Web services, platform independent technologies, are recently used for SCM. However, web services themselves do not provide high level supply chain integration. Therefore, the ways to control and manage global processes over supply chain need to be developed. In this paper, we introduce a method of executing and managing supply chain process using Business Process Management (BPM) system. BPM system is a software system to support an efficient execution and management of complex business processes, and it is applied to supply chain processes . The supply chain processes can be regarded network of activities, each of which is served as web service and related to one of the participants. Our approach enables not only efficient managing but also effective monitoring of the process, which can be a good basis for improvement of the processes. For a speedy execution of processes, we provide a method to support decision making in course of executing process by software agents, which are also web services.

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Supply Chain Modeling based on the Manufacturing Characteristics for the Semiconductor Industry (반도체산업의 제조특성을 반영한 공급사슬 모델링)

  • Lee, Young-Hoon;Kim, Kyoung-Hoon
    • IE interfaces
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    • v.13 no.3
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    • pp.348-357
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    • 2000
  • SCM(Supply Chain Management) is a new approach to satisfy customers via an integrated management for the whole business processes of the manufacturing from the raw material procurement to the product or service delivery to customers. Typically the semiconductor industry is the one whose supply chain network is distributed all over the world, and its manufacturing process has the particular characteristics which has to be considered in the modeling of supply chain. In this paper we suggest the push and pull type supply chain models based on the manufacturing characteristics and their mathematical formulation for the semiconductor industry. Push supply chain model pursuits the high throughput and the balance of the WIP flow, and pull supply chain model does to minimize the total cost of order-based manufacturing, distribution and transportation process in order to meet customer's request appropriately.

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The Development of Model and Cost Analysis to the Application of Modular Production System in Lean Supply Chain Management (Lean SCM에서의 모듈생산의 적용에 따른 모델개발과 원가분석)

  • 김태호;양광모;권정휘;강경식
    • Journal of the Korea Safety Management & Science
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    • v.4 no.4
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    • pp.73-85
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    • 2002
  • The supply chain not only includes the manufacturer and suppliers, but also transporters, warehouses, retailers, and customers themselves. Within each organization, such as manufacturer, the supply chain includes all functions involved in filling a customer request. these functions include, but are not limited to, new product development, marketing, operation, distribution, finance, and customer service. Lean Supply chain coordination improves if all supplier of chain take actions that together increase total supply chain profits. To design of Modularity by the grouping supplier, the proposed method is to develop the most appropriate production system models in the Supply Chain Management which is necessity of the times and its importance. The objects of this study is development of model and cost analysis to the modular production system in Lean SCM. Introduction of modular production system in Lean SCM is effective in reducing the cost in processing, manufacturing, inventory holding, ordering, etc.

Prevalence of porcine circovirus type 2 from slaughtered pigs in eastern area of Gangwon province (강원도 영동지역의 도축돈에 대한 porcine circovirus type 2 감염율 조사)

  • Choi Won-Zong;Hong Gyong-Soo;Jeong Woong-Ho;Kim Nam-Sun;Kim Nyeun-Su;Kim Ki-Tae;Kim Kwang-Jae;Kim Moon-Shik
    • Korean Journal of Veterinary Service
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    • v.29 no.3
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    • pp.249-256
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    • 2006
  • Porcine circovius type 2 (PCV 2) is a novel virus of Circoviridae familiy which is considering the cause of postweaning multisystemic wasting syndrome (PMWS). This study was carried out to investigate the prevalence of PCV 2 infection of swine in eastern areas of Gangwon province from February to June in 2005. Polymerase chain reaction (PCR) were conducted to identify the PCV 2 genome against 80 pigs. The number of infection and its rate of 4 areas, 8 farms and 80 pigs were 3 (75.0%), 7 (88.0%) and 44 (55.0%), respectively.

Investigation of swine toxoplasmosis by Latex agglutination and polymerase chain reaction(PCR) (Latex 응집반응 및 polymerase chain reaction을 이용한 돼지톡소플라즈마병 감염실태 조사)

  • Shim, Hang-Sub;Choi, Gyeong-Muk;Jeon, Oh-Sook;Lee, Su-Jin;Woo, Jong-Tae;Ro, Ki-Woan
    • Korean Journal of Veterinary Service
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    • v.31 no.1
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    • pp.87-91
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    • 2008
  • Between March and October 2007, a total of 516 blood samples from pigs in the Gyeonggi province were examined for seroprevalence against toxoplasmosis by latex agglutination test (LAT) and the detection of antigenic particles among seropositive samples by PCR. In the LAT, 118 (22.8%) were positive, and the unadjusted percentage of seroprevalence rates of breeding and fattening pigs were significant difference. Positive rate (14.1%) in the breeding pigs was much lower than that (27.8%) of the fattening pigs (p<0.001, Pearson's Chi-square test). The antibody detection rate of sows was lower than fattening pigs, i.e., 15.8% (25/158) and 26% (93/358), respectively (P=0.011, Pearson's Chi-square test). Among 118 seropositive samples by LAT, 68 (57.6%) were positive in PCR for the detection of the toxoplasma specific-DNA. There was a statistical difference in the positive PCR reaction between the raising pigs(63/93 67.7%) and sows (5/25, 20%) (P<0.01).

The Relationship among TQM Practices, Employee Satisfaction and Employee Loyalty in ICT Customer Service and Retail Distribution Organizations (ICT 고객서비스 및 소매유통 조직의 품질경영 활동과 종업원 만족도 및 로열티간의 관계 연구)

  • Hwang, Gee-Hyun
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.38 no.1
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    • pp.188-198
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    • 2015
  • Both employee satisfaction and loyalty play an important role in increasing the business performances of organizations in the service industry. However, the influence of TQM practices on employee satisfaction and employee loyalty has not been examined in the ICT service supply chain. This study aimed to investigate the impact of five total quality management (TQM) practices on employee satisfaction and employee loyalty in Korean ICT customer service and retail distribution organizations. Based on an empirical study of 578 respondents in a Korean ICT service company, the study examined the hypothesized relationships among TQM practices, employee satisfaction, and employee loyalty. Using structural equations modeling, it is found that TQM practices are significantly related to employee satisfaction, whereas the latter in turn influences employee loyalty. The results of analysis suggest that the ICT customer service and retail distribution organizations should concentrate on enhancing employee satisfaction of their TQM practices and creating a people-satisfied job environment.

Dynamic Supplier-Managed Inventory Control and the Beneficial Effect of Information Sharing (공급자 주도의 동적 재고 통제와 정보 공유의 수혜적 효과 분석에 대한 연구)

  • Kim Eun-gab;Park Chan-kwon;Shin Ki-tae
    • Journal of the Korean Operations Research and Management Science Society
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    • v.29 no.3
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    • pp.63-78
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    • 2004
  • This paper deals with a supplier-managed inventory(SMI) control for a two-echelon supply chain model with a service facility and a single supplier. The service facility is allocated to customers and provides a service using items of inventory that are purchased from the supplier, Assuming that the supplier knows the information of customer queue length as well as inventory position in the service facility at the time when it makes a replenishment decision, we identify an optimal replenishment policy which minimizes the total supply chain costs by reflecting these information into the replenishment decision. Numerical analysis demonstrates that the SMI strategy can be more cost-effective when the information of both customer queue length and inventory position is shared than when the information of inventory position only is shared.

Stochastic Model for Telecommunication Service Availability (통신 서비스 가용도의 추계적 모델)

  • Ham, Young-Marn;Lee, Kang-Won
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.37 no.1B
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    • pp.50-58
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    • 2012
  • The objective of this study is to develop the theoretical model of the telecommunication system service availability from the user perspective. We assume non-homogeneous Poisson process for the call arrival process and continuous time Markov chain for the system state. The proposed model effectively describes the user model of the user-perceived service reliability by including the time-varying call arrival rate. We also include the operational failure state where the user cannot receive any service even though the system is functioning.

Relationship between Supply Chain Orientation, Smart Logistics Platform Utilization, Logistics Service Network and Foreign Market Performance (공급사슬지향성과 스마트물류플랫폼을 활용한 물류서비스 네트워크와 해외시장 성과 관계에 관한 연구)

  • Park, Young-Tae;Kim, Dong-Yoon;Cho, Yeon-Sung
    • Journal of Korea Port Economic Association
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    • v.38 no.1
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    • pp.87-100
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    • 2022
  • This study analyzed overseas market performance factors, focusing on the use of smart logistics platforms by companies entering overseas markets. Research design, data, methodology : Nine hypotheses were established among four potential variables, including the use of a smart logistics platform. An empirical analysis was carried out targeting 175 companies entering the overseas market, and hypothesis testing was performed using a structural equation model. As a result of the analysis, it was possible to confirm the mediating effect of the use of the smart logistics platform, and the effect of the supply chain orientation and the logistics service network was confirmed. In this study, it was confirmed that the use of a smart logistics platform mediates the effect of supply chain orientation on the logistics service network. In this regard, it was pointed out that it is necessary to increase the ability to utilize the smart logistics platform.

A Study on the Measurement Method of Cold Chain Service Quality Using Smart Contract of Blockchain (블록체인의 스마트계약을 이용한 콜드체인 서비스 품질 측정 방안에 대한 연구)

  • Kim, ChangHyun;Shin, KwangSup
    • The Journal of Society for e-Business Studies
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    • v.24 no.3
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    • pp.1-18
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    • 2019
  • Due to the great advances in e-Marketplace and changes in type of items purchased from the online market, it has been dramatically increased the demand of the storage and transportation under the special conditions such as restricted temperature. Especially, the cold chain needs the way to transparently measure and monitor the entire network in realtime because it has a very complicated structure and requires totally different criteria at the every different steps and items. In this research, it has been presented the performance evaluation metrics to make contract using service level agreement (SLA), the way to apply the smart contract based on blockchain, the structure of blocks, service platform and application in order to build cold chain which can prevent the risk factors by measuring and sharing information in realtime using block chain technology. In addition, we have proposed the way to store the measured performance and reputation of each player in the block using smart contract based on SLA. With the presented framework, all players including service providers as well as users can secure the information for making the rational decisions. When the service platform is actually built and operated, it seems possible to secure the information in transparently and realtime. Also, it is possible to prevent the risk factors or prepare the preemptive plans to react on them.