• Title/Summary/Keyword: Service chain

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The Evolution of the E-Business Value Cycle Through Value Co-Creation during the COVID-19 Pandemic: An Empirical Study from Iran

  • TAHERINIA, Masoud;NAWASER, Khaled;SHARIATNEJAD, Ali;SAEDI, Abdullah;MOSHTAGHI, Mojtaba
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.10
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    • pp.19-28
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    • 2021
  • The present study aims to evolve the value cycle of e-business through value co-creation during the Coronavirus pandemic. The population of the study is experts consisting of university professors in the fields of marketing management, e-commerce, and managers of organizations and companies in Iran. Using the snowball sampling method, 50 of them were selected as the sample. This study employs the factor analysis method and structural equation modeling (SEM) approach for identification of the factors. The findings of this study reveal that 10 factors affect the evolution of the value chain into the value cycle, including customer relationship management, e-literacy, value co-creation, e-readiness, and integrated value creation, the logic of service dominance, shared value creation, virtual culture, e-trust, and network economics. Despite the difficulties that COVID-19 has created for businesses worldwide, the evolution of the e-business value cycle through value co-creation in the Coronavirus pandemic can be considered as a positive aspect of the pandemic. In fact, with more pandemics and more customers turning to e-businesses due to the co-creation of customer value, e-businesses can cover their weaknesses and improve their strengths by engaging customers and receiving their feedback, thus transforming their value chain into the value cycle.

Global Value Chain Formation and Human Capital: Case of Korea and ASEAN

  • Li, Jia-En;Choi, Young-Jun
    • Journal of Korea Trade
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    • v.25 no.6
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    • pp.126-142
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    • 2021
  • Purpose - This study discusses the effects of human capital in the formation of GVC linkages. We also investigate GVC intensity between Korea and ASEAN. Design/methodology - To solve the doubling-counting problem in evaluating comparative advantage, RCA has been re-computed using domestic value-added (henceforth RCA_VA) at the country-sector level instead of value of trade. The impact of human capital on GVC intensity was empirically analyzed by establishing a panel data set with four industries (ISIC Rev. 4) in eight ASEAN countries from 2005 to 2015 from OECD-TiVA and WDI. Findings - The empirical results show that human capital has a negative effect on GVC intensity in the agriculture and manufacture industries, while it has a positive effect in the service and information industries. The results do not mean that low human capital is a barrier and inefficient to GVC linkages. Low Value-added activities may be more profitable to some emerging countries. These findings suggest that it is important to accurately identify the competitive elements to increase gains from trade under the GVC. Also, it shows that comparative advantages can be misled by an RCA index evaluated in trade volume under the GVC. Originality/value - This study highlights the importance of human capital as a factor for the efficient formation of Global Value Chain (GVC). This study has different from the literature in analyzing the role of human capital in formation of linkage of the GVC. And we clarify the changing patterns of trade by removing the double-counting problem under the GVC.

Models for Internet Traffic Sharing in Computer Network

  • Alrusaini, Othman A.;Shafie, Emad A.;Elgabbani, Badreldin O.S.
    • International Journal of Computer Science & Network Security
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    • v.21 no.8
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    • pp.28-34
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    • 2021
  • Internet Service Providers (ISPs) constantly endeavor to resolve network congestion, in order to provide fast and cheap services to the customers. This study suggests two models based on Markov chain, using three and four access attempts to complete the call. It involves a comparative study of four models to check the relationship between Internet Access sharing traffic, and the possibility of network jamming. The first model is a Markov chain, based on call-by-call attempt, whereas the second is based on two attempts. Models III&IV suggested by the authors are based on the assumption of three and four attempts. The assessment reveals that sometimes by increasing the number of attempts for the same operator, the chances for the customers to complete the call, is also increased due to blocking probabilities. Three and four attempts express the actual relationship between traffic sharing and blocking probability based on Markov using MATLAB tools with initial probability values. The study reflects shouting results compared to I&II models using one and two attempts. The success ratio of the first model is 84.5%, and that of the second is 90.6% to complete the call, whereas models using three and four attempts have 94.95% and 95.12% respectively to complete the call.

Foreign Direct Investment(FDI), GVC Participation and Trade in Value Added (외국인 직접 투자(FDI)가 GVC 참여도와 수출 부가가치에 미치는 영향)

  • Li, Jia-En;Ling, Yin;Choi, Young-Jun
    • Korea Trade Review
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    • v.44 no.5
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    • pp.107-125
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    • 2019
  • This study analyzes the effects of FDI on the global value chain (GVC) using participation and export value added using panel data from 2005 to 2016 for 63 countries. This study used the GLS method. Results are as follows: First, foreign direct investment had a positive impact on the global value chain (GVC) participation and export value added of non-OECD economies. Furthermore, tariff rates were more sensitive to non-OECD countries than OECD countries. In addition, logistics infrastructure had a negative impact on global value chain (GVC) participation and export value added, while developed countries, such as OECD countries, with good infrastructure, had a positive impact on non-OECD countries. Finally, research and development costs have been shown to play a very important role in non-OECD countries. This study found that various service sectors, such as research and development (R & D) as well as the general manufacturing industry, are expanding beyond two countries to form global value chains (GVC) in which several countries are connected from production to consumption.

The Effect of Extended Warranties on Economic Outcome in a Supply Chain (공급사슬상에서 연장보증의 경제적 효과)

  • Sunghee Lee;Jinsoo Park
    • Journal of Korean Society for Quality Management
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    • v.51 no.1
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    • pp.1-18
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    • 2023
  • Purpose: In Part 1, the purpose of this study is to examine how a used product provider optimizes a company's profits by comparing an extended warranty to a used product only when selling a product and what it provides later. In addition, in Part 2, an empirical study can confirm the structure in which extended guarantees can work effectively by grasping consumers' purchase intention according to the time of sale of extended guarantees, which is the basic premise of the analysis model of Part 1. Methods: This study aims to conduct not only analytical studies but also empirical studies applying various statistical analysis methods using questionnaires targeting customers and potential consumers who have subscribed to extended warranty services. Results: The study showed that the profits of companies providing extended warranty services were proportional to the coefficient of the extended guarantee service value, so it is necessary to create an environment in which the effect of extended guarantee services can be well realized. In the empirical model, the higher the emotional and economic benefits are perceived, the higher the purchase intention according to the future purchase of extended guarantees. Conclusion: Through this study, various problems that may be caused by the structural diversity of the supply chain providing extended warranties in the future can be viewed and contribute to the theoretical foundation for strategic understanding.

A Two-phase Method for the Vehicle Routing Problems with Time Windows (시간대 제약이 있는 차량경로 결정문제를 위한 2단계 해법의 개발)

  • Hong, Sung-Chul;Park, Yang-Byung
    • IE interfaces
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    • v.17 no.spc
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    • pp.103-110
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    • 2004
  • This paper presents a two-phase method for the vehicle routing problems with time windows(VRPTW). In a supply chain management(SCM) environment, timely distribution is very important problem faced by most industries. The VRPTW is associated with SCM for each customer to be constrained the time of service. In the VRPTW, the objective is to design the least total travel time routes for a fleet of identical capacitated vehicles to service geographically scattered customers with pre-specified service time windows. The proposed approach is based on ant colony optimization(ACO) and improvement heuristic. In the first phase, an insertion based ACO is introduced for the route construction and its solutions is improved by an iterative random local search in the second phase. Experimental results show that the proposed two-phase method obtains very good solutions with respect to total travel time minimization.

Development of Humanoid Joint Module for Safe Human-Robot Interaction (인간과의 안전한 상호 작용을 고려한 휴머노이드 조인트 모듈 개발)

  • Oh, Yeon Taek
    • The Journal of Korea Robotics Society
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    • v.9 no.4
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    • pp.264-271
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    • 2014
  • In this study, we have developed the humanoid joint modules which provide a variety of service while living with people in the future home life. The most important requirement is ensuring the safety for humans of the robot system for collaboration with people and providing physical service in dynamic changing environment. Therefore we should construct the mechanism and control system that each joint of the robot should response sensitively and rapidly to fulfill that. In this study, we have analyzed the characteristic of the joint which based on the target constituting the humanoid motion, developed the optimal actuator system which can be controlled based on each joint characteristic, and developed the control system which can control an multi-joint system at a high speed. In particular, in the design of the joint, we have defined back-drivability at the safety perspective and developed an actuator unit to maximize. Therefore we establish a foundation element technology for future commercialization of intelligent service robots.

A Note on the M/G/1/K Queue with Two-Threshold Hysteresis Strategy of Service Intensity Switching (고객수 상태에 따른 서비스를 제공하는 M/G/1/K 대기체계에 관한 소고)

  • Choi, Doo Il;Kim, Bo Keun;Lee, Doo Ho
    • Journal of the Korean Operations Research and Management Science Society
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    • v.39 no.3
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    • pp.1-5
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    • 2014
  • We study the paper Zhernovyi and Zhernovyi [Zhernovyi, K.Y. and Y.V. Zhernovyi, "An $M^{\Theta}/G/1/m$ system with two-threshold hysteresis strategy of service intensity switching," Journal of Communications and Electronics, Vol.12, No.2(2012), pp.127-140]. In the paper, authors used the Korolyuk potential method to obtain the stationary queue length distribution. Instead, our note makes an attempt to apply the most frequently used methods : the embedded Markov chain and the supplementary variable method. We derive the queue length distribution at a customer's departure epoch and then at an arbitrary epoch.

Global Market Accommodation of Distribution Service- Focus on Wall Mart and Carrefour - (유통서비스의 글로벌 시장적응력- 월마트와 까르푸를 중심으로 -)

  • Lee, Min-Young;Kang, Sun-Kyu
    • International Commerce and Information Review
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    • v.8 no.4
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    • pp.343-368
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    • 2006
  • The rapid expansion of regionalism has resulted in the creation of blocs of the global economy, so that those countries not belonging to one or more blocs can be discriminated. The purpose of this paper is to examine the competition policy theoretically, international background with issues, and discussion trend of global enterprise. By doing them, this paper suggests the responsive plan, future prospects, and policy directions for the competition policy by distribution service. There is not a statistically significant relationship between international diversification strategy and firm performance. However, we observed some tendency that the larger the firm size, the higher the firm performance, assuming the degree of international diversification or multinationality to be constant. However, the export productivity increase after 1~2 years, and there exits a clear evidence that the innovation investment increases a firm's export competitiveness as time goes on.

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Simplification of the HACCP prerequisite requirements evaluation items for butcher shops (식육판매업소의 HACCP 선행요건 평가항목 간소화 방안)

  • Hong, Chong-Hae;Yoon, Jang-Won
    • Korean Journal of Veterinary Service
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    • v.37 no.4
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    • pp.291-296
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    • 2014
  • HACCP system application has been expanded to livestock products chain from farm to table in Korea. However, it requires flexible application with modified simple model in order to activate its application in small businesses such as butcher shop. We calculated non-compliance rates to identify weak points of prerequisite requirements and choosed main contents to be controlled as a simplified prerequisite program in butcher shops. The data used for the analysis of non-compliance rates were based on the HACCP accreditation evaluation inspection reports conducted by Korea Livestock Products HACCP Accreditation Service. Among the existing 51 evaluation items, we suggested 28 items of prerequisite requirements for the butcher shops.