• 제목/요약/키워드: Service Triangle

검색결과 36건 처리시간 0.024초

성형외과 예약 고객 데이터를 반영한 최적 예약 패턴 연구 (Study on Optimal Appointment Pattern using Plastic Surgery Appointment Data)

  • 최지연;정예림
    • 한국병원경영학회지
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    • 제23권3호
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    • pp.87-103
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    • 2018
  • Purpose: This study investigates the best appointment pattern which can enhance customer's satisfaction and hospital's efficient management reflecting plastic surgery clinic's service characteristics. Methodology: The data of this study is obtained from Plastic surgery Clinic which is located in the civic center. By collecting and analyzing the data, we build the simulation model using ARENA. Based on 5 appointment patterns that was suggested in formal appointment scheduling studies, we experiment 3 simulation models; 'Basic Appointment Pattern' that has no restriction, 'Restriction on Second Customer' that restricts the number of second customer's in each slot, 'Restriction on Process Time' that restricts the number of second customer who has long process time in each slot. We can check robustness of the appointment patterns by experimenting on off-peak day and peak day, during peak season. Findings: This study confirms that these 2 restrictions can give a better result than 'Basic Appointment Pattern' that just simply distributes customers by number. Especially, the performance of Triangle-like pattern which is the best appointment pattern in the formal study has been improved by adding restrictions. Based on 'DET', 'Restriction on Second Customer' shows a better result. Meanwhile, based on 'E(WT)', 'Restriction on Process Time' shows a better result. Overall, based on 'DET+E(WT)', 'Restriction on Second Customer' shows a better result. Practical Implications: The purpose of each hospital may alter as demand for plastic surgery grows increasingly. Thus, each hospital should be always prepared to introduce appointment pattern for changed purpose. In order to respond flexibly to these changes, it is necessary for medical personnel to improve the awareness or for hospital to create an environment by constructing appointment program so that medical personnel does not need to put more labor on work.

이동 호스트에서 FEC와 서버기반 지역복구를 이용한 멀티캐스트 성능 향상 방안 (Performance Improvement Methods of Multicast using FEC and Local Recovery based on Sever in Mobile Host)

  • 김회옥;양환석;이웅기
    • 정보처리학회논문지C
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    • 제9C권4호
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    • pp.589-596
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    • 2002
  • 이동호스트에서의 데이터 전송 서비스로는 대역폭의 부담을 줄이고 신뢰성 있는 에러 복구를 위하여 원본 데이터를 그룹화하여 오류 복구 패리티를 생성한 후 손실이 발생하였을 경우에 오류 복구 패리티를 재전송하는 FEC 방식과 재전송 폭주를 막을 수 있는 지역복구 방식이 적합하다. FEC 방식과 SERVER기반의 지역복구 방식 두 가지의 병행은 신뢰성 있는 멀티캐스트를 가능하게 한다. 본 논문은 MH가 송신자인 경우와 수신자인 경우로 나누어서 이동호스트에서의 삼각라우팅, 터널집중성 문제 해결을 통하여, FEC방식과 SERVER 기반의 지역복구 방식의 병합으로 손실을 복구하는 알고리즘을 제안하였다. 이 알고리즘의 손실 모델은 동종 독립 손실, 이종 독립 손실, 상호 의존적 손실 모델로 성능 평가를 하였다. 제안된 알고리즘은 이동호스트에서 데이터의 양과 수신자의 수가 많은 환경에서 효율적임을 확인하였다.

The Effect of Milk Supplementation on Bone Density and Iron Status of Elderly

  • Son, Sook-Mee;Chon, Yeh-Na
    • 대한지역사회영양학회지
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    • 제3권5호
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    • pp.715-721
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    • 1998
  • This study was performed to investigate how milk supplementation can benefit the elderly by increasing bone density but possibly harming the iron status concomitantly. Forty one elderly subjects over 65 years of age(male : 9, female : 32) participated. All subjects were apparently healthy, home staying and attending meal service for lunch at the welfare center. They were from low income area of Puchon city. One cup of milk per day was served for 10 months. The mean intake of calcium was significantly increased for females after milk supplementation. Males showed significantly increased means of triceps skinfold thickness, suprailiac skinfold thickness and waist circumference. Females showed significantly increased measurements fo three kinds of skinfold thickness, waist circumference, and hip circumference. There were no significant change in the mean bone density of lumbar spine$(L_2~L_4)$, femoral neck, ward's triangle and torchanter, but the proportion of osteopenia estimated by the T score of lumbar spine bone density was lowered from 50.0% to 34.6% for females. The mean Hb level was significantly for males. The proportion of anemia estimated by Hb(<12g/dl), Hct(<36%) and serum ferritin(<15mg/ml) were increased from 17.2% to 51.7%, from 20.7% to 44.8% and from 10.3% to 17.2%, respectively for females. It looks like milk supplementation can effect the intakes of several nutrients considered to be commonly deficient in the Korean diet fo elderly people, increase some anthropometric measurements, and decrease the proportion of osteopenia. However it can have adverse effects on iron status of females.

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소금 첨가량에 따른 바질 데미글라스 소스의 관능평가 분석 (Sensory Characteristics of Demi-glace Sauce Prepared by Fresh Basil with Various Levels of Salt Compositions)

  • 김동석;최수근;정인창
    • 한국조리학회지
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    • 제13권2호
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    • pp.201-215
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    • 2007
  • This study was carried out to examine the sensory characteristics of Demi-glace sauce prepared by fresh basil with different amount of salt added. The evaluation of the sensory quality of Demi-glace sauce prepared by fresh basil was conducted by unexperienced and trained panel with regard to color, odor, taste, appearance, texture, viscosity, and overall acceptability while varying the quantity of salt added, the time of preparation, and the conditions of sauce offered in which each panel was supposed to evaluate both sauce itself and sauce with meat. It was found that Demi-glace sauce prepared by fresh basil with 0.3% salt added was gained the highest score from both panels in most properties and the second was the one with 0.1% salt added. In the sensory properties correlation analysis according to the time of preparation and the conditions of sauce offered, there was no significant correlation in most sensory properties for the unexperienced panel, except some significantly positive correlation between taste and overall acceptability of the sauce. Whereas there was a positive correlation in the majority of sensory properties for the trained panel regardless of the time of preparation and the conditions of sauce offered. The sauce with 0.3% salt added ranked as the best recipe by both panels among four different ratios of salt adding regardless of the time of preparation and the conditions of sauce offered. Triangle test showed that the sauce B with 0.1% salt added before the preparation was more highly appreciated in terms of taste than the sauce A with 0.1% salt added in the final step of preparation. In conclusion, it could be suggested that Demi-glace sauce prepared by fresh basil with 0.3% salt added is the best recipe for commercial products. Also, there seems to be the need of further sensory evaluation studies on the Demi-glace sauce according to the time of addition during the process of preparation.

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단도박자의 생활고 극복과정에 관한 근거이론 연구 (A Grounded Theory Study on the Recovering Gambling Addicts' Overcoming Process of Their Hardships of Life)

  • 강준혁;엄다원;이혁구
    • 사회복지연구
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    • 제48권4호
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    • pp.121-156
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    • 2017
  • 본 연구의 목적은 회복을 어렵게 만드는 단도박자의 생활고 극복과정을 탐구하는 것이다. 연구의 목적 달성을 위해 단도박 후 생활고를 극복한 총 10명의 연구참여자들과 1:1 심층면담을 수행했다. 면담을 통해 수집한 자료는 Strauss와 Corbin(1990; 1998)이 제안한 근거이론(grounded theory) 절차에 따라 분석했다. 분석 결과 131개의 개념을 구성했으며, 구성된 개념을 다시 32개의 하위범주와 14개의 범주로 분류하였다. 연구자들은 각 범주를 관통하는 핵심범주를 '현실 수용과 재결단을 통한 생활고 극복'으로 제시했다. 연구결과를 바탕으로 연구자들은 경제적 자활 프로그램 제공, 사회보장 서비스 제공, 상담사-가족-동료 단도박자가 공조할 수 있는 '삼각 지지체계'구축 등을 실천 및 정책적 개입 방안들로 제안했다.

글로벌 패션 기업의 해외 소싱 프로세스에서 나타난 지속 가능성 기준 (Sustainability Criteria Identified in the Global Sourcing Practices of Global Fashion Retailers)

  • 이지연
    • 한국의류산업학회지
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    • 제24권2호
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    • pp.206-216
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    • 2022
  • This study sought to examine the sustainability criteria found in the global sourcing practices of global fashion retailers. Sustainable supply chain management, with a particular focus on the sustainability criteria of global sourcing, was analyzed. This qualitative study was based on a focus group interview and corporate social responsibility (CSR) annual reports. Eight master categories, 18 middle categories, and 37 bottom categories were extracted. The key categories and their middle categories were as follows: (1) Social compliance (working conditions, employment, safety); (2) Environment concerns (environmental pollution management, eco-friendly production, supply chain environment); (3) Energy efficiency (energy saving program, store environment); (4) Consumer protection (restricted substances management, consumer product safety improvement); (5) Management system (code of conduct, triangle audit system); (6) Community social activities (local community service, voluntary activities, charitable activities); (7) External stakeholder engagement (media & non-governmental organization management, maintenance of relationship with local authority); (8) Brand protection (respect for companies' intellectual property). The findings of this study offer academically significant insights into the sustainability criteria that can be encountered by companies under diverse global sourcing scenarios, revealing that global sourcing by fashion retailers is not merely a means of reducing costs, but a way of generating new jobs and making a social contribution to developing countries. The study's findings also have practical significance, offering guidelines for general CSR activities in the global sourcing process.