• 제목/요약/키워드: Service Systems

검색결과 8,241건 처리시간 0.039초

유통업태별 고객만족의 결정요인들에 관한 연구 (A Study on the Determinations of Customer Satisfactions between Department Store and Discount Store)

  • 김동균
    • 경영과정보연구
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    • 제1권
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    • pp.293-307
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    • 1997
  • This paper addresses the critical factors of customer satisfaction between department store which is characterized as a good service quality and discount store which has a competitive advantage on price dimension. The result showed that overall satisfaction of department store was slightly higher than that of discount store. Also, it was found that only service quality was a good indicator as a customer satisfaction of department store. However, overall satisfaction of discount store was significantly affected by both price and service quality. The study contributes to our understanding of how department store and discount store develop KSFs(key success factors) of customer satisfaction.

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NGSO/FSS와 HDFS간 공유 기준에 관한 연구 (A Study on the Sharing Criteria Between NGSO/FSS and HDFS)

  • 강병수;권태곤;이성팔
    • 대한전자공학회:학술대회논문집
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    • 대한전자공학회 2000년도 추계종합학술대회 논문집(1)
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    • pp.465-468
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    • 2000
  • The interference situation for the satellite networks using non-geostationary satellite orbit (NGSO) is more complicated than the situation between geostationary satellite orbit (GSO) networks because of the time varying orbital characteristics of NGSO systems. Most of frequency bands are allocated to fixed-satellite service and liked-service in co-primary basis. In this paper, the sharing criteria between NGSO/FSS systems and HDFS (High Density Fixed-Service) are examined.

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ASP 효과에 영향을 미치는 요인 (A Framework of Factors Affecting ASP Effectiveness)

  • 문용은
    • 한국정보시스템학회지:정보시스템연구
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    • 제15권2호
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    • pp.227-245
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    • 2006
  • Several studies have investigated the success of ASP(Application Service Provider) from various perspectives. This study, thus, investigated factors affecting ASP effectiveness in various literature relevant ASP and outsourcing. By applying the basic ideas of the IS success model, this study proposes a research model of the factors affecting the success of ASP, in term of internal factors(Top Management Involvement, User Participation, IS Maturity) and external factors(Transaction Reliability, Service Reliability, System Trust Security). The proposed model is expected to help both researchers and practitioners extend their understanding of the success factors of the ASP effectiveness.

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전력 시스템의 XML 웹 서비스 (XML Web Service of Power Systems)

  • 신만철;김건중;최장흠;박헌경
    • 대한전기학회:학술대회논문집
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    • 대한전기학회 2003년도 하계학술대회 논문집 A
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    • pp.12-14
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    • 2003
  • This paper describes 'XML Web Service' and we consider how it is applied to electrical power systems. Web is an interaction between users and web. But we must know that XML Web Service is an interaction between applications.

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Twin Fork 자동창고의 성능 평가 모형 (Performance Evaluation Model for Twin Fork AS/RS)

  • 김성태;김재연
    • 산업경영시스템학회지
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    • 제16권28호
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    • pp.39-47
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    • 1993
  • In this paper, We develop performance evaluation model for Twin fork Automated Storage/Retrieval systems. The system is modeled as a modified bulk service queueing system consisting of one exponential server with limited system capacity. The differance between this model and general bulk service queueing model is the inequality of transition service rate of each stage. The ejective of this model is to provide system characteristics for Twin fork AS/R system design problems, which are the number of customers in system, wait time in system and queue, the system queue size.

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터널링기술을 이용한 인터넷 푸쉬 서비스 (Internet Push Service Using Tunneling Technology)

  • 오종택
    • 한국ITS학회 논문지
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    • 제7권4호
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    • pp.130-135
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    • 2008
  • 인터넷과 인터넷 프로토콜을 사용하는 방송 서비스에 대한 연구가 활발하다. 본 논문에서는 특히 터널링 기반의 푸쉬 서비스 기술이 제안되었으며, 또한 기지국에서 사설 IP 주소를 사용하는 경우에 대한 적용 방안도 제안되었다. 지역정보 및 교통정보, 재난 방송 등의 특정 지역의 방송 수신 기술로 적합한 방법이다.

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Water Lubricated Guide Bearing with Self-aligning Segments

  • Oguma, Tadashi;Nakagawa, Naritoshi;Mikami, Makoto;Thantrong, Long;Kizaki, Yasumi;Takimoto, Fumio
    • International Journal of Fluid Machinery and Systems
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    • 제6권2호
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    • pp.49-55
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    • 2013
  • Water lubricated guide bearing was newly released and has been applied to actual hydro turbines with vertical shaft. As a result, they can have not only high bearing performance but environmental advantages in meeting the demand for reducing river pollution by oil leakage from oil lubricated guide bearing. The PTFE composite guide bearing was tested by experimental equipment operated under conditions similar to those of actual hydro turbines. Circumferential and axial tilting bearing segments help to improve the bearing performance and efficiency due to low friction loss in the bearing system. Furthermore, bearing cooling systems could be eliminated and maintenance periods could be extended, thus the initial investment and operating costs of the hydroelectric power plant are reduced.

공중보건체계의 개념과 발전 과제 (The Concept and Challenges for Public Health Systems)

  • 배상수
    • 보건행정학회지
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    • 제26권4호
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    • pp.246-255
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    • 2016
  • The study of public health systems is an important, but very difficult task. The concept and functions of public health systems are influenced by the views, interests, and influence of the various stakeholders belonging to public health systems and broader social, economic, political, and environmental sectors. To define public health system with conceptual clarification, we must take into account the dynamic and complex aspect of the public health system. This paper reviews health systems and public health systems literature to suggest the concept, goals, and functions of public health systems. In addition, this paper recognizes some challenges, such as leadership and management, resource development, economic support, and service delivery to strengthen public health systems for improving health and well-being of population.

Strong wind climatic zones in South Africa

  • Kruger, A.C.;Goliger, A.M.;Retief, J.V.;Sekele, S.
    • Wind and Structures
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    • 제13권1호
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    • pp.37-55
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    • 2010
  • In this paper South Africa is divided into strong wind climate zones, which indicate the main sources of annual maximum wind gusts. By the analysis of wind gust data of 94 weather stations, which had continuous climate time series of 10 years or longer, six sources, or strong-wind producing mechanisms, could be identified and zoned accordingly. The two primary causes of strong wind gusts are thunderstorm activity and extratropical low pressure systems, which are associated with the passage of cold fronts over the southern African subcontinent. Over the eastern and central interior of South Africa annual maximum wind gusts are usually caused by thunderstorm gust fronts during summer, while in the western and southern interior extratropical cyclones play the most dominant role. Along the coast and adjacent interior annual extreme gusts are usually caused by extratropical cyclones. Four secondary sources of strong winds are the ridging of the quasi-stationary Atlantic and Indian Ocean high pressure systems over the subcontinent, surface troughs to the west in the interior with strong ridging from the east, convergence from the interior towards isolated low pressure systems or deep coastal low pressure systems, and deep surface troughs on the West Coast.