• 한국항해항만학회:학술대회논문집
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• 한국항해항만학회 2022년도 춘계학술대회
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• pp.441-442
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• 2022

본 연구는 자율운항선박 운용에 따른 선박사고 발생 시 선박사고 단계 구분에 따른 사고대응 지원정보를 제공하는 자율운항선박 사고대응 지원서비스의 설계와 운영소프트웨어 개발에 대한 연구이다.

• Journal of Information Technology Applications and Management
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• 제30권4호
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• pp.11-28
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• 2023

This paper proposes a method of integrating ChatGPT with traditional chatbot systems to enhance conversational artificial intelligence(AI) and create more efficient conversational systems. Traditional chatbot systems are primarily based on classification models and are limited to intent classification and simple response generation. In contrast, ChatGPT is a state-of-the-art AI technology for natural language generation, which can generate more natural and fluent conversations. In this paper, we analyze the business service areas that can be integrated with ChatGPT and traditional chatbots, and present methods for conducting conversational scenarios through case studies of service types. Additionally, we suggest ways to integrate ChatGPT with traditional chatbot systems for intent recognition, conversation flow control, and response generation. We provide a practical implementation example of how to integrate ChatGPT with traditional chatbots, making it easier to understand and build integration methods and actively utilize ChatGPT with existing chatbots.

• 경영정보학연구
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• 제15권2호
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• pp.59-73
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• 2013

인간의 수명연장에 따라 의료비는 꾸준히 상승하고 있고 이에 따라 의료관광시장도 급 성정하고 있다. 한국은 우수한 의료진과 의료인프라를 기반으로 하여 세계의료관광시장에서 두각을 나타내고 있으며 정부에서도 전략성장산업으로 육성, 지원하고 있다. 의료관광산업의 성패는 '의료정보'와 '관광정보'의 접근용이성에 크게 영향을 받을 수밖에 없다. 건강보험공단 등이 많은 의료관련정보를 보유하고 있고 관광관련기관에서도 많은 관광관련정보를 보유하고 있지만 이들 정보가 의료관광객에게 효과적으로 제공되지는 못하고 있는 실정이다. 여기서는 의료관광에 있어 환자와 정보가 의료분야와 관광 분야에서 전달되는지 에 대한 명확한 도표와 서비스 수요자와 공급자의 필요에 대한 것들을 설명하고 있다. 본 논문에서는 의료관광의 소비자와 공급자간에 원활한 정보소통과 효과적 서비스전달을 위한 의료관광 서비스시스템 디자인을 제안하고자 한다.

• Journal of Nutrition and Health
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• 제35권7호
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• pp.800-817
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• 2002

It is not stipulated concretely in the Food Sanitation Act what the standardized school food service dieticians indices and the dietician's duties and task elements should be. Therefore, this study was required. The specific purposes of this study were : a) to define the school food service dietician's duties and task elements, b) to estimate the performance frequency and work hours of the dietician's duties and task elements c) to investigate the job specification of the dietician over school food services, d) to develop the standardized indices of the dietician needed in school food service operation. For this study, school food service dietician's work functions were defined in 10 duties and 60 task elements based on the studies precedented and literature review and pilot test process. This study was conducted in school food service systems nationwide using written questionnaire and interview with the official in charge and delphi technique. The questionnaires were mailed to the dieticians of three types of school food service systems. Of the 660 schools that participated in this study, the 624 responses were selected for analysis. Statistical analyses were performed with SAS/Win 6.12 program so as to provide a descriptive statistics, T-test, ANOVA. The main results of this study could be summarized as follows: A characteristic common to all the school food service systems was that 'cooking and distribution management' took the longest hours of work, while 'nutrition education' took the shortest hours of work. The standardized index of dietician over school food service was one person in conventional system independently of the number of meals per day. In the commissary system, according to the numbers of meals served per day, it was 0.95-1.38 persons and 1.27-1.55 persons and 1.40-1.91 persons. In joint management system, the standardized index was 1.03-1.42 persons in case of serving less than 700 meals per day.

• 한국정보시스템학회지:정보시스템연구
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• 제27권1호
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• pp.43-65
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• 2018

Purpose The emergence of mobile applications has simplified our life in various ways. Regarding tourism activities, mobile applications are already efficient in providing personalized tourism related information and are very much effective in booking hotels, flights, etc. However, there are very few studies on classifying the actual service requirements and improving the customer satisfaction in mobile tourism applications. The purpose of this study is to implement a practical mobile tourism application. To serve the purpose, we classify and categorize the service requirement of mobile tourism applications in Korea. We employed Kano model and analytic hierarchy process (AHP). Specifically, we conducted a focus group study to find out the service requirements in mobile tourism applications. Design/methodology/approach The data for this study were collected from Koreans and Foreigners who has the experience using mobile tourism applications. Participants needed to be familiar with mobile tourism applications because such users may be more aware of the mobile tourism applications services. We analyzed 147 valid data using Kano model and conducted AHP analysis on five experts in the field of tourism using Expert Choice software. Findings In this paper, we identified the 17 service quality requirements in the mobile tourism applications. The results reveal that the service requirement such as Geo-location map, Multilingual option, Compatibility with different operating systems were unavoidable service, absent of such requirements leads to the dissatisfaction. Based on the results of the integrated application of both Kano model and AHP analysis, this study provide specific implications for improving the service quality of the mobile tourism applications in Korea.

• 디지털융복합연구
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• 제10권11호
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• pp.59-65
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• 2012

최근 클라우드 서비스의 혁신은 정보통신기술에 기여한 가장 큰 잠재력을 가진 기술 중에 하나이다. 그러나 클라우드 서비스의 잠재력을 발휘하기 위해서는 서비스 제공자와 소비자관점에서 서비스의 보안, 성능, 가용성 등 다양한 이슈들에 대한 명확한 이해가 필요하다. 점점 더 많은 개인과 기업의 정보들은 물론 공공부문의 정보들도 클라우드 서비스에 놓이게 되면, 주된 관심은 어떻게 안전하고 신뢰할 수 있는 클라우드 서비스를 제공할 것인가에 맞추어지게 된다. 이러한 상황에 대응하기 위하여 한국에서는 클라우드 서비스 인증제도가 시행되고 있고 미국에서는 FedRAMP가 시행되고 있다. 본 연구에서는 두 인증제도의 비교분석을 수행하고 두 인증제도간의 차이점에 대하여 기술한다. 궁극적으로는 두 인증제도간의 비교연구 결과를 토대로 한국의 클라우드 서비스 인증제도의 발전방안에 대하여 제안한다.

• ETRI Journal
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• 제32권2호
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• pp.255-264
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• 2010

Interference scenarios and methodologies between a terrestrial mobile service (MS) system and mobile-satellite service (MSS) system in a co-channel environment are established. Taking into account a practical deployment situation for both systems, we perform computational simulation of interference in terms of carrier-to-interference ratio (C/I) and interference-to-noise ratio (I/N) to evaluate the cofrequency interference from an MS system into an MSS system, and from an MSS system into an MS system, respectively. The methodology and results can be used as a guide when planning the deployment of MSS and MS systems with no unacceptable interference impact between them.

• 경영과정보연구
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• 제16권
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• pp.117-137
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• 2005

Most of social service agencies experiences the lack of funds. This situation is casued mainly from the lack of donor development techniques. Therefore, the social service agencies need to develope marketing strategies to develop donors. The study was begun with the idea that a business philosophy will not conflict with professionalism, and the two can be entirely compatible, and synergistic as well. Some of the main principles of marketing can be used to construct a model that will help the social service agency devise the appropriate plan for developing donors. The social service agency's marketing plan should begin with a statement of its mission and goals and the product suggested by each goal. Social marketing process to develop voluntary contributions include marketing environment analysis, market research, selecting marketing goals and objectives, market segmentation, marketing program development, and marketing action. These techniques can be used with some modifications at each social service agency.

• 한국ITS학회 논문지
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• 제3권1호
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• pp.67-74
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• 2004

차량과 무선 액세스망과의 연동을 통한 새롭고 다양한 멀티미디어 서비스를 제공할 수 있는 차세대 텔레매틱스 기술이 새로운 유망산업으로 소개되고 있다. 초기의 텔레매틱스 기술은 단순히 차량내에서 전자제어장치간의 제어, 모니터링, 내비게이션 등이 주였지만, 최근에는 외부의 무선 액세스망과의 연결을 통하여 모바일 인터넷 서비스, 위치정보 서비스, 긴급구조 서비스, 멀티미디어 서비스 등을 제공하고 있다. 본 논문에서는 이러한 서비스의 활성화와 효율성을 제공하기 위하여 차량내 텔레매틱스 모바일 플랫폼 구조를 제안한다.

• 한국산업정보학회논문지
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• 제10권3호
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• pp.64-73
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• 2005

본 연구는 웹특성이 항공사의 전반적인 서비스품질에 어떠한 영향을 미치며, 또한 서비스품질과 고객만족과의 관계를 알아보고자 하는 것을 목적으로 하였다. 분석 결과 웹서비스는 고객만족에 직접적으로 영향을 미치지는 않고, 서비스품질을 통해 고객만족에 간접적인 영향을 미치며 항공사 서비스 품질은 고객만족에 직접적인 영향을 미치는 것으로 나타났다. 본 연구를 통해 웹서비스가 고객만족에 미치는 영향관계를 규명함으로써 항공사에서 경쟁우위요소로 웹사이트를 통한 정보 및 고객관리가 얼마나 중요한지를 밝혀낼 수 있었다.