• Title/Summary/Keyword: Service Systems

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A Study on Factors Affecting the Continued Usage Intention of Ubiquitous Services (유비쿼터스 서비스의 지속적 이용의도에 영향을 미치는 요인에 관한 연구: 유비쿼터스 시스템적 특성과 서비스 품질 요인을 중심으로)

  • Jang, Ki-Sup;Kim, Ki-Su
    • The Journal of Information Systems
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    • v.17 no.3
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    • pp.175-204
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    • 2008
  • Ubiquitous computing is enhancing computer use by making many computers available throughout the physical environment without being noticed to the users. To facilitate successful adoption and diffusion of ubiquitous systems, it is important to find out the factors affecting their uses. Although researches related to ubiquitous computing have been vigorously conducted from the aspect of system and service provider, there have been very few studies that focus on the user's perspective. This study attempts to find out major factors which are dedicated to the development of ubiquitous systems and services and the relationships between these factors and user satisfaction factors. This study derived the specific factors that characterize ubiquitous services, such as ubiquity, contextual offer, user affinity, privacy, reliability, responsiveness, assurance, and empathy. We also considered service quality factors of ubiquitous services. Then these factors were combined with the Expectation Confirmation Theory (ECT) model and the path analysis was applied to find out the factors affecting user satisfaction and the intention to use the systems. The research findings indicate that ubiquity, contextual offer, privacy, reliability, and responsiveness affect the perceived usefulness. The perceived ease of use and confirmation were found to affect the perceived usefulness. The perceived usefulness, perceived ease of use, and confirmation fumed out to influence the satisfaction. It turned out that the result of this study on the relationship between the perceived usefulness and user satisfaction was identical with the findings in previous related ECT researches. We think this study makes two significant contributions to the development of ubiquitous services. First, this study provides basic implications for better ubiquitous services by considering important characteristics of ubiquitous systems as services. Second, this study also suggests important factors that need to be considered when ubiquitous service providers develop new ubiquitous services to improve user satisfaction and the intention to use the services.

A Study on the Integration of Healthcare information Systems in a Distributed Environment (분산 환경에서의 보건의료분야 정보시스템 통합에 관한 연구)

  • Kim, Kyoung-Mok;Park, Yong-Min
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.36 no.4B
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    • pp.362-370
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    • 2011
  • The current healthcare information systems field demand for healthcare construction and operation of various systems. Therefore, the budget is constantly increasing for information systems. But the current system have been lack of data that provide real-time issues. Because standardization and real-time networks are not configured. In this paper, proposed web services-based integration of information systems about healthcare sector. Web Services as the primary means to pursue integration SOA(Service Oriented Architecture). SOA could add new requirements without significantly altering the existing system. And SOA is an important model that can quickly adapt to the environment in healthcare field of changing rapidly. In this paper, the healthcare sector based on SOA design and implement an integrated information system. The integrated information system is proving to be a suitable model based on web service platform for healthcare data and service integration.

Service commonality index in a service product (서비스 제품에서 서비스 공통성 지수)

  • Kim, Jun-Hong
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.30 no.3
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    • pp.82-88
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    • 2007
  • Service engineering is a new discipline which aims at basically understanding of service and a concrete methodology using engineering approach for service design. In this paper is introduced the serviset graph [7] which is a comprehensive concept to represent service products, processes, and operation activities. The proposed concept is a degree of commonality index in a service product in order to deal with service mass customization using the input-output analysis in economic model.

PC Cluster Based Parallel Genetic Algorithm-Tabu Search for Service Restoration of Distribution Systems (PC 클러스터 기반 병렬 유전 알고리즘-타부 탐색을 이용한 배전계통 고장 복구)

  • Mun Kyeong-Jun;Lee Hwa-Seok;Park June Ho
    • The Transactions of the Korean Institute of Electrical Engineers A
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    • v.54 no.8
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    • pp.375-387
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    • 2005
  • This paper presents an application of parallel Genetic Algorithm-Tabu Search (GA-TS) algorithm to search an optimal solution of a service restoration in distribution systems. The main objective of service restoration of distribution systems is, when a fault or overload occurs, to restore as much load as possible by transferring the do-energized load in the out of service area via network reconfiguration to the appropriate adjacent feeders at minimum operational cost without violating operating constraints, which is a combinatorial optimization problem. This problem has many constraints with many local minima to solve the optimal switch position. This paper develops parallel GA-TS algorithm for service restoration of distribution systems. In parallel GA-TS, GA operators are executed for each processor. To prevent solutions of low fitness from appearing in the next generation, strings below the average fitness are saved in the tabu list. If best fitness of the GA is not changed for several generations, TS operators are executed for the upper $10\%$ of the population to enhance the local searching capabilities. With migration operation, best string of each node is transferred to the neighboring node after predetermined iterations are executed. For parallel computing, we developed a PC cluster system consists of 8 PCs. Each PC employs the 2 GHz Pentium IV CPU and is connected with others through ethernet switch based fast ethernet. To show the validity of the proposed method, proposed algorithm has been tested with a practical distribution system in Korea. From the simulation results, we can find that the proposed algorithm is efficient for the distribution system service restoration in terms of the solution quality, speedup, efficiency and computation time.

A Study On Customized Products and Services in Smart Environments (스마트환경에 따른 고객 맞춤 제품 및 서비스에 관한 연구)

  • Chang, Seog-Ju
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.10 no.1
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    • pp.167-174
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    • 2015
  • This study examines the Personalized Oriented Customized and services in smart environments. In addition to The structure of industry is currently smart environment shifting from the manufacturing industry focusing on goods production to service industry merging and combining service and marketing. The companies are placing a higher value on the customer needs to gain a competitive edge with creation of new business model. The key dilemma in mass customization and service, though, is how product customization can be realized without increasing production cost significantly. The purpose of this study is to explore new product development strategies that facilitate mass customization and service. Specifically, we propose Crowdsourcing marketing, Digital experience technology, Recommender Systems, 3D printing technology, Flexible manufacturing systems and UX based PSS(Product-Service Systems) in new product development processes as enabling strategies for mass customization and service in smart environments.

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Efficient Replication Protocols for Mobile Agent Systems (이동 에이전트 시스템을 위한 효율적인 중복 프로토콜)

  • Ahn, Jin-Ho
    • Journal of KIISE:Computer Systems and Theory
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    • v.33 no.12
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    • pp.907-917
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    • 2006
  • In this paper, we propose a strategy to improve fault-tolerance and scalability of replicated services in mobile agent systems by applying an appropriate passive replication protocol for each replicated service according to whether the service is deterministic or non-deterministic. For this purpose, two passive replication protocols, PRPNS and PRPDS, are designed for non-deterministic and deterministic services respectively. They both allow visiting mobile agents to be forwarded to and execute their tasks on any node performing a service agent, not necessarily the primary agent. Especially, in the protocol PRPDS, after a backup service agent has received each mobile agent request and obtained its delivery sequence number from the primary service agent, the backup is responsible for processing the request and coordinating with the other replica service agents. Therefore, our strategy using the two proposed protocols can promise high scalability of replicated services a large number of mobile agents attempt to access in mobile agent systems. Our simulation results show that the proposed strategy performs much better than the one using only the traditional passive replication protocol.

Modeling for SOA Based Business Process Generation and Testing (SOA 기반의 비즈니스 프로세스 생성 및 테스팅을 위한 모델링)

  • Lee, Sang Young
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.8 no.4
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    • pp.167-175
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    • 2012
  • Service-oriented Architecture(SOA) is one of the most recent trends in IT solutions. SOA is a paradigm for organizing and utilizing distributed capabilities that may be under the control of different ownership domains and implemented using various technology stacks. From a technical perspective SOA, can be considered a method for designing and developing IT systems where applications are constructed from loosely coupled and autonomous building blocks. And SOA is a very effective response to the problems faced by companies in terms of reusability, interoperability and reduce coupling between systems that implement their information systems. To exploit these advantages many organizations have decided to evolve their legacy systems towards this architecture. This paper proposes a modeling for SOA based business process generation and testing, and introduces its implementation in the BPEL. And we analyze business process between enterprises, modeling the service-oriented business process with BPEL to realization level. Also, we suggests that UML is used from high-level business problems to the process of low-level problem for Visual and effectively.

A Research on the Construction of ITS(Intelligent Transport Systems) and User Service in Small Cities (중소도시 지능형 교통계획(ITS) 사용자 서비스 및 시스템 구축에 대한 연구)

  • Kim, Yong-Beom
    • Journal of the Korea Safety Management & Science
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    • v.8 no.5
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    • pp.151-166
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    • 2006
  • To solve the traffic problems of small cities like Chung Ju City, electronic communications equipment and the introduction of advanced technologies are being used or promoted. Other local areas with developed systems in place are being investigated for applicability. Systems like these will be introduced. This system will embody an organized, efficient transportation and safety system within this study At the moment, to solve the problem of reoccurring traffic in small towns in our country, we must develop an ITS service. We are now in the process of selecting and establishing the most adaptable ITS service to a small city For this purpose, we have studied existing records; taken a poll of the citizens of Chung Ju; examined present traffic conditions, examined road capacities; and reviewed available means of transportation. To accomplish the purpose of a thesis like this, we will research and analyze developed nations' and domestic cities' existing systems, construction and operation. We are in the process of building an ITS System which is the most adaptable to a small city like Chung Ju.

Application of High Performance Coatings for Service Life Extension of Steel Bridge Coatings

  • Lee, Chan-Young
    • Corrosion Science and Technology
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    • v.20 no.4
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    • pp.169-174
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    • 2021
  • In this study, performance tests, a field evaluation, and a life cycle cost (LCC) analysis for high performance coating systems were conducted to prepare a plan to reduce the cost of maintenance coating and contribute to the service life extension of steel bridges by applying high performance coatings to steel bridges that will be constructed in the future. From the deterioration models based on the field evaluation for chlorinated rubber and urethane topcoat systems, which have been applied often, the mean service lives were derived as 20.8 and 26.6 years, respectively. For the other coating systems that have not been applied in practice, the coordination factors were differentially applied with evaluation items. The most durable coating system was predicted to be thermal spray coating (TSC) primer/epoxy intermediate coat/fluoride resin topcoat, with a predicted value as long as 42.2 years. The LCC analysis indicates that partial application of high performance coating, such as TSC and fluoride resin, to specific parts vulnerable to corrosion and ultraviolet ray (UV) is more advantageous than the use of general coating systems.

COMPARISON OF DISCRETE TIME INVENTORY SYSTEMS WITH POSITIVE SERVICE TIME AND LEAD TIME

  • Balagopal, N;Deepthy, CP;Jayaprasad, PN;Varghese, Jacob
    • Korean Journal of Mathematics
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    • v.29 no.2
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    • pp.371-386
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    • 2021
  • This paper investigates two discrete time queueing inventory models with positive service time and lead time. Customers arrive according to a Bernoulli process and service time and lead time follow geometric distributions. The first model under discussion based on replenishment of order upto S policy where as the second model is based on order placement by a fixed quantity Q, where Q = S - s, whenever the inventory level falls to s. We analyse this queueing systems using the matrix geometric method and derive an explicit expression for the stability condition. We obtain the steady-state behaviour of these systems and several system performance measures. The influence of various parameters on the systems performance measures and comparison on the cost analysis are also discussed through numerical example.