• Title/Summary/Keyword: Service System Development

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A Case Study on Mobile Web-service Implementation for a VMI System of Small.medium sized the Auto-parts Manufacturer in Supply Chain (공급사슬관계에서 중.소 자동차부품제조업체의 VMI시스템에 관한 웹서비스구현)

  • Na, Sang-Gyun;Oh, Myung-Hyun;Jeong, Byung-Ho;Lee, Jun-Su
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.30 no.2
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    • pp.29-36
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    • 2007
  • This study was concerned about mobile web-service of a VMI in the SCM system. The VMI would be a main module part of the SCM and regarded as very important thing on supply chain. Therefore, it was essential to react in real time of materials production and situation of used auto-part in procurement company. We could find an affordable method to realize the VMI in a web service. The web service has made inter relevant enterprise easy to collaborate because of supporting most operating system and frame-work. Moreover, the use of a mobile tools was guaranteed a product recording and requirement of materials to real time in a rapid changing of production environments. The result of this research was very useful to apply the VMI system in medium and small sized auto parts company. This web service package has programmed the Visual Studio Dot Net 2003 and the MS SQL 2000 as database.

A Study on the Development of Emergency Medical Dispatch Information System using ASP (응급통신관리 정보시스템 구축과 ASP 활용에 관한 연구)

  • Choi, Keun-Myung
    • The Korean Journal of Emergency Medical Services
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    • v.6 no.1
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    • pp.27-37
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    • 2002
  • The health and medical service attracts more public attention as the economy of Korea is rapidly growing up and the standard of living is elevated. Especially, the interest and demand on the prehospital emergency medical service that consists of the important part of primary medical service that is directly related to the life of patients are gradually increased. However, as compared with other advanced countries such as America in this area, Korea actually fell behind in the utilization of IT (Information Technology) to maximize the efficiency of emergency service system as well as has a problem in the general service system. This study suggested the necessity to introduce EMD (Emergency Medical Dispatch) system that takes a great role as the core part in the prehospital emergency medical service that is not systemized in Korea yet. In addition, this study proposed the implementation model of EMD ASP system using ASP (Application Service Provider) in EMD system to flexibly deal with the change of IT and efficient implementation and integration of information system as well as to significantly reduce cost through wire/wireless high speed Internet network that is politically promoted in Korea on the basis of EMD. The system analysis and design was executed by HIPO (Hierarchy Plus Input Process Output) analysis that was the conceptual design technology for EMD information system modeling based on ASP and DFD (Data Flow Diagram). This study proposed DB table configuration and data schema to implement the application of web browser interface in EMD system through ERD(ER-Diagram) of EMD ASP system. Finally, this study described how to implement and utilize EMD information system. This study aims to facilitate the qualitative development of emergency medical service in the future as suggesting the concrete models for the implementation of high value-added prehospital emergency medical information system as applying ASP concept to EMD system of prehospital emergency medical service area.

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Development of Patient Classification System in Long-term Care Hospitals (요양병원 환자분류체계 개발)

  • Lee, Ji-Yun;Yoon, Ju-Young;Kim, Jung-Hoe;Song, Seong-Hee;Joo, Ji-Soo;Kim, Eun-Kyung
    • Journal of Korean Academy of Nursing Administration
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    • v.14 no.3
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    • pp.229-240
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    • 2008
  • Purpose: To develop the patient classification system based on the resource utilization for reimbursement of long-term care hospitals in Korea. Method: Health Insurance Review & Assessment Service (HIRA) conducted a survey in July 2006 that included 2,899 patients from 35 long-term care hospitals. To calculate resource utilization, we measured care time of direct care staff (physicians, nursing personnel, physical and occupational therapists, social workers). The survey of patient characteristics included ADL, cognitive and behavioral status, diseases and treatments. Major category criteria was developed by modified delphi method from 9 experts. Each category was divided into 2-3 groups by ADL using tree regression. Relative resource use was expressed as a case mix index (CMI) calculated as a proportion of mean resource use. Result: This patient classification system composed of 6 major categories (ultra high medical care, high medical care, medium medical care, behavioral problem, impaired cognition and reduced physical function) and 11 subgroups by ADL score. The differences of CMI between groups were statistically significant (p<.0001). Homogeneity of groups was examined by total coefficient of variation (CV) of CMI. The range of CV was 29.68-40.77%. Conclusions: This patient classification system is feasible for reimbursement of long-term care hospitals.

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Development of Certification Program for Application Service Provider : Application Certification (ASP 인증제도 개발 : 어플리케이션 인증)

  • Seo Kwang Kyu
    • Journal of the Korea Safety Management & Science
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    • v.7 no.3
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    • pp.97-108
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    • 2005
  • The issue of using information system to ensure competitive power in the market is rising. The outsourcing methods that entrust activities of information system of companies to other expert agencies are increasing as the enterprises make a lot of efforts to put their resources to their heart of business in the process of adopting information system. Recently, ASP (Application Service Provider) as new information technology outsourcing method appears due to development of network technology and spreading of peculating software. ASP defines as a software leasing service which is supplied through networks instead of purchasing application software with high price. For successful implementation of ASP, it is necessary to develop a certification program to ensure safety and reliability of ASP. This paper provides the safe and reliable certification program for ASP. In order to develop it, the critical issues related to service quality and certification of ASP are identified and then evaluation methodology for ASP certification program is proposed. This paper presents application certification as the part of ASP certification program.

Development of an Integrated IoT System for Searching Dependable Device based on User Property (사용자 요소 기반의 신뢰성 있는 기기 탐색을 위한 사물인터넷 통합 시스템 개발)

  • Ryu, Shinhye;Kim, Sangwook
    • Journal of Korea Multimedia Society
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    • v.20 no.5
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    • pp.791-799
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    • 2017
  • With the development of the internet of things, sensor and device are can be applied to various scenario. Overall improving of the dependability index of internet of things is the ultimate goal. And reliability aims to increase the success rate of internet of things service delivery. Many studies about internet of things system have been made on the system to assess a dependability for providing reliable service to user, but it has difficult to reflect the user context for evaluating the device reliability. Also, most do not consider the availability of content information. In this paper, it proposed dependable device searching system in the internet of things environment. This system evaluates device dependability based on device status and measured data. Through the proposed system, it can be provided reliable context information for user-centric service.

A Study on the Methodology for CTQ Selection in the course of 6-Sigma Activity about Service Company

  • Cho, Jai-Rip
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.23 no.60
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    • pp.83-89
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    • 2000
  • As customer's needs change rapidly in recent days, the evaluation scale about service quality is changing against the variation of the customer's needs. It is fact that the need of change which established evaluation ways about service quality rise more and more. 6-Sigma activity, called "most innovative management strategy in 20th Century", have many problems apply to service company. The important one between these problems is the problem about Critical To Quality(CTQ) Selection caused from the absence of more precise evaluation system. The objective of this study is the development of methodology for CTQ selection coincide to service company. It is the basic logic that the way to regard MOT mainly effects about total customer satisfaction index(CSI) as CTQ, after the development of the evaluation system based on MOT with customers. Also, the study focused on the case of department store progress to exhibit the reasonableness of this logic.

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A Study on Improvement of throughput-linked Port Development (Trigger Rule) System (물동량 연동 항만개발제도 개선방안 연구)

  • LEE, Su-Young;LEE, Na-Young
    • Journal of Korea Port Economic Association
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    • v.39 no.3
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    • pp.179-189
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    • 2023
  • Korea's port development adjusts the completion time and size of port facilities according to the future port throughput. The current port development system, which is referred to as "throughput-linked port development (Trigger Rule)", has received positive evaluation for efficiently executing the limited port development budget. Recently concerns have been growing over deteriorating service levels in port facilities in Korea due to accelerated aging of terminal facilities. However, the current port development system does not possess any standard for assessing the level of service and utilizing development indicators. The purpose of this paper is to calculate the Port Service Index (PSI) by selecting indicators to measure the Level of Service (LOS) of ports and deriving weights between the indicators, so that the current "throughput-linked port development (Trigger Rule)" can be linked with the level of service. Based on the result of analysis on a variety of preceding studies, the ship waiting rate, berth productivity, ship turnaround time and ship productivity were selected as four indicators to constitute the Port Service Index. The AHP and entropy methodologies were used to derive weights for each of four indicators which were later combined to calculate the comprehensive weight. The calculation formula of the Port Service Index (PSI) was derived by using the aggregated weights of each indicator, based on which the LOS of domestic container and bulk terminals were evaluated and this measurement result was divided into 6 classes to define each LOS. This paper contributes to draw the improvement measures for port development system that are able to connect the quantitative indicator of throughput, as well as a qualitative indicator of the level of "service".

Optimal Provision of Service Facilities for Large-scale Land Development Projects: A Loan Scheme and a Consortium Approach (택지개발에 따른 기반시설 적기공급을 위한 유관기관 협조융자와 민간참여 방안)

  • 서승환;김경환
    • Journal of the Korean Regional Science Association
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    • v.8 no.2
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    • pp.1-9
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    • 1992
  • One of the problems associated with the current system of land development projects implemented by the public sector in Korea is that various service facilities are not ready in time for the occupation of residential dwelling. A major cause of the problem is the lack of financial arrangements which would smooth the cash-flow of the suppliers of the facilities during the project period. In this paper we present two schemes which will contribute to the optimal provision of service facilities by easing the financial constraint facing the land developers and suppliers of the facilities. The first scheme involves channeling a fraction of profits from a land development project and of the proceeds of mandatory sales of Type II National Housing Bonds as a loan to the suppliers of the service facilities. The second scheme considers the participation of the private sector in the project as a member of a consortium comprising the Korea Land development Corporation, the National Housing Fund, and private developers. It is proved that each scheme is superior to the current system. as well as entailing a very small cost.

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A Study on Current Operating System and Development Process of Remote Island Public Service Route (낙도보조항로의 운영실태 및 발달과정 고찰)

  • Noh Chang-Kyun;Jeong Meoung-Seon
    • Proceedings of KOSOMES biannual meeting
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    • 2004.11a
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    • pp.95-100
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    • 2004
  • This study is about current operating system and development process of remote island route. 14 companies are providing safe transportation service for remote island residents with total 30 boots on 27 routes. Each route transit analysis shows that the number of passenger tends to increase every year. In order to enhance customer satisfaction, more constructive improvement is demanded, such as implementing operation evaluation on each charter service provider.1he result obtained from this study is to be utilized as basic document for remote island route development process in semi-long run basis.

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A Study on Current Operating System and Development Process of Remote Island Public Service Route (낙도보조항로의 운영실태 및 발달과정 고찰)

  • Noh, Chang-Kyun;Jeong, Meoung-Seon
    • Journal of the Korean Society of Marine Environment & Safety
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    • v.11 no.1 s.22
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    • pp.83-88
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    • 2005
  • This study is about current operating system and development process if remote island route. 14 companies are providing safe transportation service for remote island residents with total 30 boots on Z7 routes. Each route transit analysis shows tint the number of passenger tends to increase every year. In order to enhance customer satisfaction, more constructive improvement is demanded, such as implementing operation evaluation on each charter service provider.1he result obtained from this study is to be utilized as basic document for remote island route development process in semi-long run basis.

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