• 제목/요약/키워드: Service Studies

검색결과 6,528건 처리시간 0.031초

통합기술수용이론(UTAUT)에 기반한 자율주행 모빌리티 서비스 수용의도에 관한 연구 (A Study on the Acceptance Intention of Autonomous Mobility Service Based on the UTAUT)

  • 이슬기
    • 품질경영학회지
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    • 제50권3호
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    • pp.491-502
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    • 2022
  • Purpose: The purpose of this study is to find factors affecting the acceptance intention of autonomous mobility service by applying the unified technology acceptance theory(UTAUT). Methods: The measurement items for each component of this study were modified to meet the purpose of the study by referring to previous studies related to mobility based on UTAUT, which has secured validity and reliability in many studies. The collected data through the online survey were analyzed using hierarchical regression analysis. Results: It was found that performance expectation, effort expectation, social influence, and facilitation conditions for autonomous mobility service had a positive effect on acceptance intention. Also, in this relationship, it was confirmed that driving experience moderated the relationship between performance expectation and acceptance intention, and between effort expectation and acceptance intention. Conclusion: Understanding the public's acceptance of autonomous mobility services, and suggesting strategic implications for the direction of service development to companies that are pushing to enter the autonomous mobility service market.

온라인 정보 서비스 품질평가모델에 대한 귀납적 연구 : 국가 온라인 정보 서비스 NTIS와 NDSL을 중심으로 (An Inductive Study on the Service Quality Evaluation Model of Online Information Service : Focusing on the National Online Information Service NTIS and NDSL)

  • 허주연;김상국
    • 한국IT서비스학회지
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    • 제19권1호
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    • pp.71-87
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    • 2020
  • As diverse online information services are introduced and the use of them are increasing, the importance of the quality control over the online information services is also increasing. Therefore, studies are being attempted to derive quality evaluation models for online information services, but these showed many limitations. In order to overcome the limitations of the previous studies and create more appropriate quality evaluation model, this study analyzed 408 data collected through the interviews with the users of Korea national online information services (NDSL, NTIS) using content analysis and the coding method of ground theory. Through the analysis, we identified the quality evaluation model (13 elements, 6 dimensions) of online information services and the description and insights of each elements. And the priorities of the most significant element(amount of information) and other key elements(such as the usefulness of the information, the diversity of the field, etc.) were figured out through the frequency analysis. Through these inductive methods based on the responses of users, the quality control model could be derived, which is different from the previous researches. This study is the first study which derived the quality evaluation model of online information service through the inductive way based on 408 interview responses from users. Therefore, the results of this study will be helpful to the post researchers who conduct studies on the quality of online information service, etc. Moreover, the results of this study are expected to provide references of frame for decision-making of working-level officials who have to manage the quality of online information services.

공공분야 융합 서비스 개발 Framework에 대한 연구 : 서울시 스마트교통카드 서비스와 싱가포르 CFC 사례를 중심으로 (A Framework of the Convergent Service Development Process in the Public Sector : The Smart Transportation Card Service of Seoul City and the Call for Collaboration Case in Singapore)

  • 이진휘;이석규
    • 한국IT서비스학회지
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    • 제12권2호
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    • pp.387-410
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    • 2013
  • Due to the development of information technology, Convergence and Creative Economy became hot issues. For example, products become more intelligent and services are likely to be connected and integrated around core services or provided as bundle solution. Meanwhile products and services are integrated in the context of mutual supplementation, which leads to Servitization of Products and Productization of Services in many industries. Previous studies have addressed Convergence with different terms and definitions such as Convergent, Multicategory Multifunctional Product, Clouding Service, Bundle and so on from one perspective such as consumers, suppliers or technology according to a wide range of academic approaches. Thus, this study attempted to suggest the most typical convergence products released in the convergence environment and categorize those products. Furthermore, this study has pointed out the problems in the New Product Development Framework discussed in the studies on marketing by taking the situation of the public sector into account and then suggested "New Service Development Framework in the Public Sector" that are different from traditional e-Gov. approach basically and will enable the government to create public information service and provide them to enterprises or citizens. It also emphasized the importance of Business Conceptualization Stage in the framework; argued that there is a necessity of an integrative study from the perspective of technology on the basis of the approach from the perspective of marketing and Policy such as a study of consumer behaviors, design and marketing channel and Policy Integration for the development and dissipation; and furthermore suggested the cases-the development/Diffusion of Transportation Card Service in Seoul and CFC (Call for Collaboration) in Singapore-in order to verify the framework. There is a need to supplement New Service Development Framework so it is able to reflect the distinct characteristics of the public sector from the academic perspective and be used as practical guidelines for SI (System Integration) business to shift into IT Service business. Last but not the least, this study has suggested the limitations and the directions for the future studies.

웹 서비스 발견을 위해 프로세스 정보를 기술하는 온톨로지 (Ontology describing Process Information for Web Services Discovery)

  • 유정연;이규철
    • 한국전자거래학회지
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    • 제12권3호
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    • pp.151-175
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    • 2007
  • 지금까지 시맨틱 웹 서비스 발견은 WSMO나 OWL-S의 프로파일을 이용하여 수행되어 왔다. 그러나 이 연구들은 서비스의 이름과 input/output만을 이용하여 검색함으로써, 배송 후 지불을 하는 도서 판매 서비스를 찾아라.' 와 같이 서비스의 내부 정보에 대한 질의를 수행할 수 없다. 본 논문에서는 이러한 문제를 해결하기 위해 TM-S 온톨로지와 TMS-QL을 제시한다. TM-S 온톨로지는 프로세스 정보를 이용하여 서비스의 행동을 기술하며, 3가지 하위 온톨로지인 프로세스 시그니처 온톨로지, 프로세스 구조 온톨로지, 프로세스개념 온톨로지로 구성되어 있다. TMS-QL은 사용자가 TM-S 온톨로지에 대해 질의 요구를 기술할 수 있는 언어를 제공한다.

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대학도서관의 모바일서비스에 관한 연구 (A Study of Mobile Services in Academic Libraries)

  • 이지혜;정연경
    • 한국정보관리학회:학술대회논문집
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    • 한국정보관리학회 2006년도 제13회 학술대회 논문집
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    • pp.93-100
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    • 2006
  • The purpose of this study is to improve mobile service in academic libraries that can support the real-time need of users. This paper consists of the literature research, present status research, case studies and questionnaire survey. Based on the literature review, present status research, case studies and survey, the managerial plans to expand mobile service are suggested as four aspects - development of service types, expansion of the facilities and collections, marketing and evaluation.

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Design of Client/Server System for Meteorological Map Service Using Mobile Phone Sensor

  • Choi, Jin-Oh
    • Journal of information and communication convergence engineering
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    • 제7권4호
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    • pp.525-529
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    • 2009
  • On the limited urban area meteorological data are hard to be collected because of the cost problem. The facilities collecting the data require high installment cost. Recently, the sensor network technique comes to the fore as a solution. Furthermore a mobile phone also becomes to be recognized as a sensor. This paper studies an application to service the meteorological map using mobile phone sensor. A design results for system implementation are introduced in this paper.

A Data Quality Management Maturity Model

  • Ryu, Kyung-Seok;Park, Joo-Seok;Park, Jae-Hong
    • ETRI Journal
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    • 제28권2호
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    • pp.191-204
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    • 2006
  • Many previous studies of data quality have focused on the realization and evaluation of both data value quality and data service quality. These studies revealed that poor data value quality and poor data service quality were caused by poor data structure. In this study we focus on metadata management, namely, data structure quality and introduce the data quality management maturity model as a preferred maturity model. We empirically show that data quality improves as data management matures.

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환경서비스업과 물류서비스업의 예측 및 인과성 검정 (Prediction and Causality Examination of the Environment Service Industry and Distribution Service Industry)

  • 선일석;이충효
    • 유통과학연구
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    • 제12권6호
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    • pp.49-57
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    • 2014
  • Purpose - The world now recognizes environmental disruption as a serious issue when regarding growth-oriented strategies; therefore, environmental preservation issues become pertinent. Consequently, green distribution is continuously emphasized. However, studying the prediction and association of distribution and the environment is insufficient. Most existing studies about green distribution are about its necessity, detailed operation methods, and political suggestions; it is necessary to study the distribution service industry and environmental service industry together, for green distribution. Research design, data, and methodology - ARIMA (auto-regressive moving average model) was used to predict the environmental service and distribution service industries, and the Granger Causality Test based on VAR (vector auto regressive) was used to analyze the causal relationship. This study used 48 quarters of time-series data, from the 4th quarter in 2001 to the 3rd quarter in 2013, about each business type's production index, and used an unchangeable index. The production index about the business type is classified into the current index and the unchangeable index. The unchangeable index divides the current index into deflators to remove fluctuation. Therefore, it is easy to analyze the actual production index. This study used the unchangeable index. Results - The production index of the distribution service industry and the production index of the environmental service industry consider the autocorrelation coefficient and partial autocorrelation coefficient; therefore, ARIMA(0,0,2)(0,1,1)4 and ARIMA(3,1,0)(0,1,1)4 were established as final prediction models, resulting in the gradual improvement in every production index of both types of business. Regarding the distribution service industry's production index, it is predicted that the 4th quarter in 2014 is 114.35, and the 4th quarter in 2015 is 123.48. Moreover, regarding the environmental service industry's production index, it is predicted that the 4th quarter in 2014 is 110.95, and the 4th quarter in 2015 is 111.67. In a causal relationship analysis, the environmental service industry impacts the distribution service industry, but the distribution service industry does not impact the environmental service industry. Conclusions - This study predicted the distribution service industry and environmental service industry with the ARIMA model, and examined the causal relationship between them through the Granger causality test based on the VAR Model. Prediction reveals the seasonality and gradual increase in the two industries. Moreover, the environmental service industry impacts the distribution service industry, but the distribution service industry does not impact the environmental service industry. This study contributed academically by offering base line data needed in the establishment of a future style of management and policy directions for the two industries through the prediction of the distribution service industry and the environmental service industry, and tested a causal relationship between them, which is insufficient in existing studies. The limitations of this study are that deeper considerations of advanced studies are deficient, and the effect of causality between the two types of industries on the actual industry was not established.

네트워크 분석을 이용한 애플리케이션 서비스 하위 카테고리 분류: 헬스케어 어플리케이션 중심으로 (Categorizing Sub-Categories of Mobile Application Services using Network Analysis: A Case of Healthcare Applications)

  • 하소희;금영정
    • 한국전자거래학회지
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    • 제25권3호
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    • pp.15-40
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    • 2020
  • 모바일 애플리케이션 서비스 시장의 폭발적으로 성장함에 따라 애플리케이션 서비스를 고객과 개발자 관점에서 분류하는 것이 필요한 실정이다. 그러나 모바일 애플리케이션 서비스의 체계적 분류에 관한 연구는 제한적이다. 이에 본 연구에서는 네트워크 모듈성 분석을 통하여 모바일 애플리케이션 서비스의 분류하고 하위 카테고리를 제안하고자 한다. 구글플레이(GooglePlay)를 통해 총 1,607개의 헬스케어 관련 애플리케이션 서비스를 수집한 후 각 애플리케이션 서비스의 설명(description) 텍스트를 활용하여 유사도를 측정하고 이를 바탕으로 네트워크 분석을 수행하였다. 모듈성 분석을 수행하여 전체 네트워크의 커뮤니티를 탐지한 후, 각 클러스터를 기반으로 서비스 분류법을 도출한다. 이번 연구는 모바일 애플리케이션 서비스를 체계적으로 탐색하고자 하는 고객과 모바일 애플리케이션 서비스의 트렌드를 분석하고자 하는 개발자 모두에게 도움이 되는 서비스 분류에 대한 체계적인 접근방식이 될 것으로 기대된다.