• Title/Summary/Keyword: Service Studies

Search Result 6,528, Processing Time 0.035 seconds

A Study on Trend Analysis in Hospitality - related Study (외식.조리 관련 연구의 동향 분석)

  • 나태균;이선호;박인수
    • Culinary science and hospitality research
    • /
    • v.10 no.3
    • /
    • pp.155-170
    • /
    • 2004
  • In a study, the selection of a relevant methodology cannot be determined without an effort First of all, the philosophical view or understanding of the nature of a study area will be agreed, based on which a series of judgment will be performed on a process identifying a foundation or a validity of a knowledge. The findings are as follows. First, it analyzed the trend of food serviceㆍculinary art-related studies by subject and examined its awareness. The most studies are related to trend analysisㆍfood service, 104 papers, following by financial and strategic fulfillment, 76 papers. Service quality and customer-related studies are 38, individual and organization-related studies are 31 papers, education training 18 papers, while legal review are only 2 papers. Second, for trend analysis and awareness on study methodology, research study is at the first, 39%, following by literature study, 38.7%. Most studies are performed research and literature studies together.

  • PDF

Adjusting for Confounders in Outcome Studies Using the Korea National Health Insurance Claim Database: A Review of Methods and Applications

  • Seung Jin Han;Kyoung Hoon Kim
    • Journal of Preventive Medicine and Public Health
    • /
    • v.57 no.1
    • /
    • pp.1-7
    • /
    • 2024
  • Objectives: Adjusting for potential confounders is crucial for producing valuable evidence in outcome studies. Although numerous studies have been published using the Korea National Health Insurance Claim Database, no study has critically reviewed the methods used to adjust for confounders. This study aimed to review these studies and suggest methods and applications to adjust for confounders. Methods: We conducted a literature search of electronic databases, including PubMed and Embase, from January 1, 2021 to December 31, 2022. In total, 278 studies were retrieved. Eligibility criteria were published in English and outcome studies. A literature search and article screening were independently performed by 2 authors and finally, 173 of 278 studies were included. Results: Thirty-nine studies used matching at the study design stage, and 171 adjusted for confounders using regression analysis or propensity scores at the analysis stage. Of these, 125 conducted regression analyses based on the study questions. Propensity score matching was the most common method involving propensity scores. A total of 171 studies included age and/or sex as confounders. Comorbidities and healthcare utilization, including medications and procedures, were used as confounders in 146 and 82 studies, respectively. Conclusions: This is the first review to address the methods and applications used to adjust for confounders in recently published studies. Our results indicate that all studies adjusted for confounders with appropriate study designs and statistical methodologies; however, a thorough understanding and careful application of confounding variables are required to avoid erroneous results.

Study on Service Identity and Identity Framework

  • Kang, Hwa-Sun;Pan, Young-Hwan
    • Journal of the Ergonomics Society of Korea
    • /
    • v.31 no.1
    • /
    • pp.33-40
    • /
    • 2012
  • Objective: Service industry has become the most important industry among various economic activities, as the percentage of service related industry in advanced nations is over 60% of their GDP and the percentage of service industry in South Korea, a traditional manufacturing nation, now takes up over 60% of the entire economy. Background: Such industry paradigm shift has changed consumers from those that simply purchased products into groups of people that evaluate the companies that manufacture products, thereby further intensifying competition among companies and increasing the importance of integrated communication between companies and consumers. However, the excessive existence of sub-identities that have been developed for integrated management of the existing corporate identities, as well as the undifferentiated general management strategies by companies are creating confusion not only for consumers but also for various corporate interest parties. In addition, service identity strategy has become the most important strategy than any other sub-identity strategies in forming corporate identity at the increased importance of corporate service in the era of service industry. However, the current domestic circumstance is that the concept of service identity has not been well established through specific related studies. Method: Accordingly, the existing academic and field studies on the corporate identity(CI), brand identity(BI) and product identity(PI) used for the communication with consumers were reviewed in this study to establish and summarize the concept of service identity(SI) that appeared at the service economization. Results: The purpose is to examine the kind of change that could be brought about by SI for the corporate integrated identity strategy developed through the existing corporate, brand & product image in order to present a new direct in corporate identity strategy according to the industry paradigm shift through a SI centered new corporate identity framework. Conclusion: For preparing the new era of service industry, the corporate integrated identity strategy must be integrate with concept of service identity and which is essential to differential from other companies. Application: The proposed concept and framework of service identity on this paper will help to understand and clearly define why service identity is important factor of the new idea of corporate identities.

The Effects of IT Service Management upon IT Service Management Performance: An Empirical Approach (IT 서비스 관리가 IT 서비스 관리 성과에 미치는 영향에 관한 실증 연구)

  • Kim, Min-Sun;Kim, Seung-Yoon;Lee, Seung-Joon;Lee, Jae-Beom
    • The Journal of Information Systems
    • /
    • v.18 no.1
    • /
    • pp.1-24
    • /
    • 2009
  • Recently many companies have increased their investment in IT because they are increasingly interested in taking advantage of IT and they recognized that it was a very important strategic resource that any organization should manage. That means that the members of a company or an organization realized the importance of IT specialists' coordinating and working in partnership with the business employees to ascertain the high quality and productivity through IT services. While the company looks at IT cost reduction, there is a pressure from users for more support and service from IT departments. That means IT service providers have to offer improved service quality at reasonable cost. To solve the contradictory problem, this paper proposes the application of IT service management. If the IT service management is implemented properly, an organization can attain the tangible and intangible results which are profitable and effective. In Korea, studies on IT service management have focused only on getting a certification and development issues, and there are few papers which accomplished empirical studies. From the viewpoint of Resource-based theory, this study reviews the definition of IT service management and its elements. It has demonstrated empirically how IT service management can have an impact on IT service management performance. As a result, IT service management plays a role in adding and improving the practical use and efficiency of IT service management. In conclusion, this study contributes to support and show the critical point of the previous literatures about IT service management and offers the new practical implications for business sectors.

A Study on the Factors Affecting Social Service Satisfaction Using Voucher - Focusing on the Community Social Investment Service - (바우처를 활용한 사회서비스의 이용자 만족도에 영향을 미치는 요인에 관한 연구 -지역사회서비스투자사업을 중심으로-)

  • Shin, Chang Hwan
    • Korean Journal of Social Welfare
    • /
    • v.64 no.4
    • /
    • pp.137-161
    • /
    • 2012
  • The importance of voucher service evaluation is increasing with the expansion of voucher, but the previous studies on performance evaluation could not reflect the characteristics of voucher. But there is no study on the factors affecting voucher performance. Thus, this study focuses on the empirical analysis of voucher program performance and analysed the factors affecting voucher satisfaction. Data used in this study is collected form 70 social service agencies that deliver voucher service and 1445 service users in Community-Development voucher service in Community Service Investment Program. The methods applied in this study are Hierarchial Linear Model(HLM) using service user variables(level 1) and service agency variables(level 2). These variables are extracted from the previous studies on performance of social welfare service and voucher service. The findings show that user's satisfaction is influenced by level 1 variables such as sex, need and also influenced by level 2 variables of service type and area* organization type. On these analysis, this study gives policy implication.

  • PDF

Market Share Forecast Reflecting Competitive Situations in the Telecommunication Service Industry (통신서비스산업에서 경쟁상황을 반영한 시장점유율 예측)

  • Kim, Tae-Hwan;Lee, Ki-Kwang
    • Journal of Korean Society of Industrial and Systems Engineering
    • /
    • v.42 no.3
    • /
    • pp.109-115
    • /
    • 2019
  • Most demand forecasting studies for telecommunication services have focused on estimating market size at the introductory stage of new products or services, or on suggesting improvement methods of forecasting models. Although such studies forecast business growth and market sizes through demand forecasting for new technologies and overall demands in markets, they have not suggested more specific information like relative market share, customers' preferences on technologies or service, and potential sales power. This study focuses on the telecommunication service industry and explores ways to calculate the relative market shares between competitors, considering competitive situations at the introductory stage of a new mobile telecommunication service provider. To reflect the competitive characteristics of the telecommunication markets, suggested is an extended conjoint analysis using service coverage and service switching rates as modification variables. This study is considered to be able to provide strategic implications to businesses offering existing service and ones planning to launch new services. The result of analysis shows that the new service provider has the greatest market share at the competitive situation where the new service covers the whole country, offers about 50% of existing service price, and allows all cellphones except a few while the existing service carrier maintains its price and service and has no response to the new service introduction. This means that the market share of the new service provider soars when it is highly competitive with fast network speed and low price.

Interface Repository Browser for Development of Web Service Application (웹 서비스 응용프로그램 개발을 위한 인터페이스 저장소 브라우저)

  • Yoo Hyun-Seok;Kim Do-Yun;Kim Chul-Su;Park Sang-Won
    • Proceedings of the Korea Information Processing Society Conference
    • /
    • 2006.05a
    • /
    • pp.89-92
    • /
    • 2006
  • 웹 서비스에서 UDDI는 서비스 제공자(service provider)가 제공할 수 있는 서비스 리스트인 WSDL을 UDDI에 등록, 검색할 수 있도록 기능을 제공한다. 하지만 Java등의 프로그래밍 언어를 이용하여 웹 서비스를 개발하는 개발자는 UDDI에서 제공하는 WSDL 문서만으로는 충분한 도움말을 받지 못한다. 이에 TSPWRB(TSP Web Service Repository Browser)를 개발하여 WSDL의 자바 인터페이스를 검색하고 도움 기능을 제공하며, 외부 UDDI 검색 기능을 제공하여 웹 서비스 개발을 보다 쉽게 개발할 수 있도록 하였다.

  • PDF

Service Overlay Network Platform and Service Composition Method for M2M Service (M2M 서비스 컴포지션을 위한 서비스 오버레이 네트워크 플랫폼 구조)

  • Kim, Young-Jun;Jeon, Yong-Keun;Chong, Il-Young
    • Proceedings of the Korean Information Science Society Conference
    • /
    • 2012.06d
    • /
    • pp.230-232
    • /
    • 2012
  • M2M 서비스는 센서 네트워크의 데이터 수집 및 제어를 넘어서는 새로운 타입의 서비스이다. M2M 서비스는 홈 네트워크 디바이스, 사용자의 스마트 디바이스, 개인 컴퓨터 등을 이용하여 스마트 환경의 감시, 관리, 그리고 제어 등을 제공하는 새로운 서비스 타입이다. 오늘날 M2M 서비스를 제공하기 위한 연구들이 진행되고 있는데, 이를 제공하기 위한 플랫폼 연구는 아직 많이 부족한 현실이다. 따라서 본 논문은 서비스 오버레이 네트워크를 이용하여 M2M 서비스를 제공하기 위한 플랫폼 구조를 제안한다. 또한 다양한 M2M 서비스들을 조합하여 새로운 서비스를 사용자에게 제공할 수 있는 서비스 컴포지션 방법 및 절차를 제안한다. 서비스 오버레이 네트워크 플랫폼을 이용한 M2M 서비스 플랫폼은 사용자에게 향상된 서비스 기능, 범용성, 호환성, 그리고 지능화 및 능동적 기능을 제공할 수 있다.

Web Service Platform for Optimal Quantization of CNN Models (CNN 모델의 최적 양자화를 위한 웹 서비스 플랫폼)

  • Roh, Jaewon;Lim, Chaemin;Cho, Sang-Young
    • Journal of the Semiconductor & Display Technology
    • /
    • v.20 no.4
    • /
    • pp.151-156
    • /
    • 2021
  • Low-end IoT devices do not have enough computation and memory resources for DNN learning and inference. Integer quantization of real-type neural network models can reduce model size, hardware computational burden, and power consumption. This paper describes the design and implementation of a web-based quantization platform for CNN deep learning accelerator chips. In the web service platform, we implemented visualization of the model through a convenient UI, analysis of each step of inference, and detailed editing of the model. Additionally, a data augmentation function and a management function of files that store models and inference intermediate results are provided. The implemented functions were verified using three YOLO models.

Designing public service design education program to strengthen public service competencies -Focused on the case of workshop for policy providers- (공공서비스 역량 강화를 위한 공공서비스디자인 교육 프로그램 설계 -정책공급자 대상 워크숍 사례를 중심으로-)

  • Kim, Sun-Ah
    • Journal of Digital Convergence
    • /
    • v.20 no.4
    • /
    • pp.101-110
    • /
    • 2022
  • The purpose of this study is to design public service design education to strengthen the public service competencies of policy providers necessary in the changing service administration era and to confirm the effectiveness through empirical cases. Based on the theoretical research of public service and public service design, an educational program linking public service competency elements with public service design methodology was designed, and the effects through case studies and surveys demonstrated through workshops were confirmed. Team activities and practice-oriented methods and tools based on the contents of the public service design project were particularly effective in strengthening collaboration and communication competencies, and overall satisfaction was confirmed. The educational program model of this study is meaningful by presenting and demonstrating practical education linking public service competencies for policy providers, and future studies will subdivide and verify the effectiveness of competency-based education model design.