• 제목/요약/키워드: Service Sharing

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공유경제 환경에서 차량 공유서비스 활용에 영향을 미치는 요인에 관한 연구 : 중국의 디디추싱(滴滴出行) 사례 분석을 중심으로 (A Study on Factors Affecting the Utilization of Vehicle Sharing Service in the Sharing Economy Environment : Focusing on the Analysis of Didi Chuxing Case in China)

  • 윤민석;판찬;곡민
    • 한국IT서비스학회지
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    • 제20권2호
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    • pp.147-166
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    • 2021
  • As vehicle sharing service is being widely used in China. The sharing economy appeared to be a way to make people's lives more convenient and to utilize limited resources efficiently. Sharing economy companies have created an app to satisfy users' needs with providing more benefits. Although research on vehicle sharing services has been continuously conducted at the level of the sharing economy, there are not many empirical studies related to the perception of the sharing economy from the consumer's point of view. In this sense, this study considered the perceived relationship benefits (social benefits, economic benefits, psychological benefits, and functional benefits) of Didi chuxing service as the key independent variables influencing users' confirmation and satisfaction, And suggests that users' confirmation and satisfaction are the key determinants of Didi continuance intention . To test the proposed research model, this study conducted structural equation model using 268 data collected on the users who have experience of Didi service. According to the empirical analysis results, This study verifies that: First, social benefits, economic benefits, psychological benefits, and functional benefits are determinants of user's satisfaction. Second, expectation confirmation depends on economic benefits, psychological benefits, functional benefits and social influence, meanwhile, social benefit has no effect on expectation confirmation. Third, expectation confirmation is proved to be a positive predictor of users' satisfaction. Finally, this results indicate that continuous use intention is determined by users' satisfaction.

에코 드라이빙 컴포넌트 기반 카쉐어링 서비스 구현 (Implementation of Eco Driving Component based Car Sharing Service)

  • 박용국;이민구;정경권
    • 한국정보통신학회:학술대회논문집
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    • 한국정보통신학회 2013년도 춘계학술대회
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    • pp.965-968
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    • 2013
  • 본 논문에서는 에코 드라이빙 컴포넌트 기반 카쉐어링 서비스를 제안하였다. 카쉐어링 서비스는 웹 서비스와 스마트폰 애플리케이션으로 구성된다. 제안한 서비스는 시간과 연료 소모량을 기반으로 요금을 징수한다. 연료 소모량을 획득하기 위해 OBD-II 데이터의 MAF 값을 이용하였다. 애플리케이션은 스마트폰과 차의 OBD-II 포트를 연결하기 위해 블루투스를 이용한다.

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교육 동영상 공유 서비스의 카프카 기반 데이터 공유 방안 (A Kafka-based Data Sharing Method for Educational Video Services)

  • 이현섭;김진덕
    • 한국정보통신학회:학술대회논문집
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    • 한국정보통신학회 2021년도 춘계학술대회
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    • pp.574-576
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    • 2021
  • 대규모 운영시스템이나 확장성을 고려한 시스템을 구성할 때 마이크로서비스 기법을 도입하는 것이 필요하다. 카프카는 pub/sub 모델을 가지는 메시지 큐로서 분산환경에 잘 적용되는 특징을 가지며, 다양한 데이터 소스를 활용할 수 있다는 점에서 마이크로서비스에 적합하다. 이 논문에서는 아파치의 카프카를 이용한 교육동영상 공유 서비스의 데이터 공유 방안을 제안하고자 한다. 제안하는 시스템은 교육 동영상 공유서비스이 다양한 데이터를 공유하기 위해 카프카 클러스터를 구축하며, 아울러 교육동영상의 유사도를 기반으로 하는 추천 시스템과 연계하기 위해 스파크 클러스터를 이용한다. 그리고 파일, RDBMS의 DB등과 같은 다양한 데이터 소스를 공유하는 방안을 제시한다.

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기내난동이 탑승객의 SNS 공유의도에 미치는 영향: 외국인 승객을 대상으로 (The Effects of Unruly Passenger Behavior on SNS Sharing Intentions: Focusing on Foreign Passengers)

  • 신리현;김기웅
    • 한국항공운항학회지
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    • 제32권2호
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    • pp.20-28
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    • 2024
  • The purpose of this study is to investigate the impact of negative emotions on the intention to share negative experiences caused by unruly passengers on flights. 163 questionnaires were collected and an SEM model was used to measure the relationship between passengers' negative emotions and sharing intentions. We empirically analyzed the impact of unruly passenger behavior on social media sharing intention through negative emotions, airline trust, and satisfaction with service recovery. Theoretically, we established a clear causal relationship between these variables. The results of this study shed light on the importance of developing a sustainable service strategy for passengers by analyzing the impact of negative emotions and sharing intentions. Based on our findings, we recognized that airlines should respond to disruptive behavior while understanding the negative emotional feelings of surrounding passengers. Therefore, this study strongly recommends that airlines should respond appropriately to in-flight disruptive behavior and ensure that passengers' negative emotions do not damage the overall reputation and image of the airline.

Fostering Attitudes and Customer Satisfaction for Sustainability by Electric Car-Sharing

  • LEE, Jinseo;CHO, Yooncheong
    • 산경연구논집
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    • 제12권5호
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    • pp.37-46
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    • 2021
  • Purpose: The purpose of this paper is to explore factors that affect electric car-sharing by highlighting issues of environmental sustainability and customer attitude and satisfaction. Research design, data and methodology: This study examined customers' perception on those issues by using electric car-sharing as usages of both electric car and car-sharing play a key role to improve sustainability. Online survey was applied to collect the data. This study also applied factor and regression analyses for data analysis. Results: The results of this study showed that effects of proposed factors including cost efficiency, emotion, safety, health, and sustainability on attitude toward electric car-sharing on attitude were significant. The results also showed that the effects on intention, satisfaction, and loyalty were significant. Conclusions: This study provides policy and managerial implications. By dealing with factors of electric car-sharing service, this study offers necessity of better strategies and policies for electric car-sharing service to electric car businesses and policy makers. This study also suggests that businesses should develop appropriate strategies for the improved usage of electric car-sharing by considering sustainability and improving relationships with customers. Further, government should consider to develop proper policies for sustainability by promoting the usages of electric car-sharing.

인스타그램에서 사회적 관계 형성을 위한 사진 공유에 영향을 미치는 요인에 관한 연구 (Factors Influencing Photo Sharing for Creating Social Relationships on Instagram)

  • 정남호;엄태휘;구철모
    • 지식경영연구
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    • 제17권4호
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    • pp.129-145
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    • 2016
  • Nowadays, owing to the diffusion of smartphones and the growth of social networking services (SNS), the number of people who share their life with other SNS users by posting photos is increasing. The number of Instagram users has been particularly increasing since Instagram started its service in 2010. Compared to other SNS such as Facebook and Twitter, Instagram runs its service by focusing solely on photos, which is a major differentiation factor compared with other existing SNS. Previous studies, however, do not examine SNS that focus on photo sharing adequately. Therefore, we establish a hypothesis relating to the motivations behind a user's photo sharing attitude and posting intention through Instagram. Moreover, this will be achieved by employing TRA(Theory of Reasoned Action) and focusing on intrinsic and extrinsic motivations. The analysis results show that intrinsic motivation influences a user's sharing attitude and subjective norms. Apart from this, Instagram's expressivity influences a user's photo sharing attitude and posting intention.

Effects of Customer Value Proposals on the Service Trade Repurchase Intentions of Sharing-Economy Users

  • Cho, Woo-Sung;Yoo, Seung-Gyun;Jeon, Ki-Hong;Choi, Chang-Youl
    • Journal of Korea Trade
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    • 제23권8호
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    • pp.73-88
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    • 2019
  • Purpose - This paper finds the repurchase intentions of customers in a sharing economy via Airbnb and Uber, which are classic sharing-economy service businesses. Design/methodology - This paper analyzes sharing economy effects using variables in a structural equation model. Findings - We verified that values have a significant effect on the trust in a platform. We also verified that the effects that value propositions have on repurchase intention are significant. Research Limitations/Implications - First, there may be some distinction between men and women with regard to divided trust. Second, if commitment is divided into commitment to the host and commitment to the platform, as is the case for trust, the results will not be as expected. Third, if results could be categorized by nationality after gathering more samples, each nationality might have different opinions about these factors. Finally, the sharing economy can be identified and analyzed for various industries, such as space, transportation, and service. At this point, it is inconvenient to not have more implications. Originality/value - This study focuses on the repurchase intentions of customers. Unlike earlier studies, it is meaningful that trust is divided between the host and the platform, and that it can be analyzed. It is also important to establish the relationship between trust and commitment, and the relationship toward repurchasing in the shared-economy.

제품-서비스 통합시스템(Product-Service System)에서의 수익분배모형 (Profit Sharing Model in Product-Service System)

  • 김진민;박진수;박광태;김광재;홍유석
    • 한국경영과학회지
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    • 제36권4호
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    • pp.81-89
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    • 2011
  • In recent business environments, the competition among firms is shifting from the competition based on individual firm only to the competition based on alliance of firms. This is because it is not easy for a firm to perform all functions which consumers want. Thus, it is more effective to combine core competencies of different firms based on a strategic partnership. It is essential to establish a strategic partnership and this strategic partnership is a key success factor in PSS(Product-Service System) which combines products and services. In this paper, we propose a profit sharing model for PSS partnership. We first analyze customer's utility using Cobb-Douglas utility function and then propose the PSS profit sharing ratio considering functionalities and cost structures based on the combination ratio of PSS. This paper helps firms to develop partnership strategies for PSS.

Fair Peer Assignment Scheme for Peer-to-Peer File Sharing

  • Hu, Chih-Lin;Chen, Da-You;Chang, Yi-Hsun;Chen, Yu-Wen
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • 제4권5호
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    • pp.709-735
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    • 2010
  • The reciprocal virtue of peer-to-peer networking has stimulated an explosion of peer population and service capacity, ensuring rapid content distribution in peer-to-peer networks. Critical issues such as peer churn, free riding, and skewed workload significantly affect performance results such as service agility, fairness, and resource utilization. To resolve these problems systematically, this study proposes a peer assignment scheme that supports fair peer-to-peer file sharing applications. The proposed scheme exploits the peer duality of both server-oriented peer capacity and client-oriented peer contribution. Accordingly, the system server can prioritize download requests and appropriately assign server peers to uploading file objects. Several functional extensions, including peer substitution and elimination, bandwidth adjustment, and distributed modification, help cope with subtle situations of service starvation and download blocking, and hence make the system design robust and amenable. Simulation results show this design is examined under both centralized and distributed peer-to-peer environments. Performance results confirm that the proposed mechanisms are simple but effective in maintaining service agility and fairness, without loss of overall service capacity in peer-to-peer files sharing systems.

실시간 재배치를 통한 카쉐어링 서비스 최적화에 관한 연구 : PSO 방법론 기반으로 (The Optimization of One-way Car-Sharing Service by Dynamic Relocation : Based on PSO Algorithm)

  • 이건영;이형석;홍요한;고성석
    • 산업경영시스템학회지
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    • 제39권2호
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    • pp.28-36
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    • 2016
  • Recently, owing to the development of ICT industry and wide spread of smart phone, the number of people who use car sharing service are increased rapidly. Currently two-way car sharing system with same rental and return locations are mainly operated since this system can be easily implemented and maintained. Currently the demand of one-way car sharing service has increase explosively. But this system have several obstacle in operation, especially, vehicle stock imbalance issues which invoke vehicle relocation. Hence in this study, we present an optimization approach to depot location and relocation policy in one-way car sharing systems. At first, we modelled as mixed-integer programming models whose objective is to maximize the profits of a car sharing organization considering all the revenues and costs involved and several constraints of relocation policy. And to solve this problem efficiently, we proposed a new method based on particle swarm optimization, which is one of powerful meta-heuristic method. The practical usefulness of the approach is illustrated with a case study involving satellite cities in Seoul Metrolitan Area including several candidate area where this kind systems have not been installed yet and already operating area. Our proposed approach produced plausible solutions with rapid computational time and a little deviation from optimal solution obtained by CPLEX Optimizer. Also we can find that particle swarm optimization method can be used as efficient method with various constraints. Hence based on this results, we can grasp a clear insight into the impact of depot location and relocation policy schemes on the profitability of such systems.