• Title/Summary/Keyword: Service Science

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Beliefs of Elementary Pre-service and In-service Teachers about Science and Science Education (초등학교 예비 교사와 현직 교사의 과학 및 과학 교육에 관한 신념)

  • Kim, Jung-Min;Yeau, Sung-Hee;Shim, Kew-Cheol
    • Journal of Korean Elementary Science Education
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    • v.26 no.5
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    • pp.489-498
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    • 2007
  • This study focuses on surveying and examining the beliefs of elementary pre-service and in-service teachers about science and science education. The instrument consisted of 21 items about science and science education on a 5-Likert scale(score range from 1 to 5). The one contained science knowledge and scientific invention, and the other contained science teacher, learning science and science learning and teaching. Data were collected from 76 pre-service and 96 in-service elementary teachers(24 male and 148 female). The elementary pre-service and in-service teachers had higher level belief about that science knowledge should be acquired by sequential scientific process, the beliefs of in-service teachers was more explicit than those of pre-service teachers. They had beliefs to educate learners by providing scientific joyfulness and sequential scientific process. But, in-service teachers had difficulties to perform scientific process-based activities. It is necessary to provide scientific experiences to understand the nature of science in pre-service and in-service programs.

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Service Identification for Service Science (서비스 사이언스를 위한 서비스의 식별)

  • Lee, Sang-Joon
    • Journal of Information Technology Services
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    • v.6 no.3
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    • pp.209-224
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    • 2007
  • Currently, the world has experienced a mass exodus of workforce from the manufacturing industry to service related industry. In addition, the changes of industry structure toward service industry have been gradually accelerated. We have felt that it is time to conduct researches about IT service systematizing and discovering the essence of service itself with scientific and synthetic ways based on Service Science. For Service Science researchers, service identification is regarded as a difficult activity when they contact it for the first time and they want to apply it real environment. In reality, there exist mismatches between business and IT service to identify service since service is identified from the business point of view in Service Science area and it is identified from the technical point of view in IT service area. In this paper, we have conducted researches about service identification placed on the first priority and regarded as difficult area in service-oriented business area. To lessen aforementioned difficulties, we propose procedures and methods for extracting and identifying service in the viewpoint of business process. We conducted case study and comparison with existing researches to verify the applicability and the excellence of our proposal.

A Study on Some Background Variables Related to the Science Teaching Efficacy Beliefs of Pre-service and In-service Elementary School Teachers (초등 예비 교사와 현직 교사의 과학 교수 효능감에 관련된 몇 가지 배경 변인 연구)

  • Koh, Han-Joong;Choi, Moo-Won;Kang, Suk-Jin
    • Journal of Korean Elementary Science Education
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    • v.26 no.2
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    • pp.192-200
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    • 2007
  • In this study, we investigated the variables related to the science teaching efficacy beliefs of pre-service and in-service elementary school teachers. The participants were 176 freshmen and 260 seniors from an university of education and 234 teachers from 25 elementary schools located in Jeonju. Variables concerning pre-service teachers include their sex, career/study tracks (science or non-science), and the number of science courses taken either at high school or at university. Variables concerning in-service teachers include their sex, academic degree, the frequency and type of participation in science in-service training, and their teaching career experience. The Science Teaching Efficacy Beliefs Instrument was used to measure teachers' self-efficacy beliefs. The results indicated that the personal science teaching efficacy belief scores of seniors were significantly lower than those of freshmen and in-service teachers, whereas the science teaching outcome expectancy scores of seniors were significantly higher than those of freshmen. Among variables investigated, sex, career/study track, the number of science courses taken at high school, and the frequency and type of participation in science in-service training were found to significantly influence teachers' science teaching efficacy beliefs.

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Dominance-Based Service Selection Scheme with Concurrent Requests

  • Tang, Chaogang;Li, Qing;Xiong, Yan;Wen, Shiting;Liu, An;Zhong, Farong
    • Journal of Computing Science and Engineering
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    • v.6 no.2
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    • pp.89-104
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    • 2012
  • In dynamic Web service environments, the performance of the Internet is unpredictable; the reliability and effectiveness of remote Web services are also unclear. Therefore, it can hardly be guaranteed that the quality of Web service (QoWS) attributes of Web services do not fluctuate with the dynamic Web service environments. When a composite service is planned in the context of dynamic service environments, there is another aspect which has not been taken into account by existing works, namely, concurrency - the fact that multiple requests to a composite service may arrive at the same time. Considering the dynamics of Web service environments and concurrency of requests, we propose in this paper a service selection scheme which adopts top-k dominating queries to generate a composition solution rather than only select the best composition solution for a given request. The experimental results have investigated the efficiency and effectiveness of our approach and shown that it outperforms baseline and traditional methods for service selection.

Defining Service for the Contribution of Industrial Engineering to Service Science (산업공학의 서비스 과학에의 기여를 위한 서비스 정의)

  • Jeon, Hye-Min;Gwak, U-Ram;Jang, Su-Yeong
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2007.11a
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    • pp.23-26
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    • 2007
  • As the service industry continues to grow in importance, a new research field called service science has formed so as to conduct more comprehensive and scientific analysis of service. However, much further research is required until we can develop the common terminology and methodology for service design and improvement. A foundational step toward this is giving a lucid definition to service which reflects the intrinsic qualities of it. Many of the service definitions mentioned in existing studies had the limitation that they considered service as the residual from physical products, or tried to conceptualize service based on some characteristics. In this paper we compare and analyze existing studies, discuss about the essential nature of services, and suggest a more comprehensive investigation into service.

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The Present and Future of Service Science (서비스학의 현재와 미래)

  • Hyunsoo Kim
    • Journal of Service Research and Studies
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    • v.12 no.4
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    • pp.139-163
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    • 2022
  • This study analyzes the past and present of service science research as a central discipline that will lead a new economy and society, and presents a guide for future research. In the 21st century, service research has developed into a new discipline that is different from the existing service studies. Service science is a discipline that collectively refers to all research related to services. This study analyzes this development process and suggests the direction of future service science research. First, we analyze the research before the birth of service science, an early model of service studies. And the early research on the birth of service science is analyzed. Through this process, the service science framework that expanded and developed the initial service science is analyzed. We introduce each field of service science, which is a new innovation of the existing academic system from a modern perspective, and analyzes the structure of the service philosophy that is the basis of independent academic fields. And we suggest the future direction of service science research. The direction of paradigm innovation research of existing individual disciplines is presented first. As an example, innovation from existing business administration to service business administration is introduced. We also suggest a new economic and social system research direction that requires the convergence of multiple academic fields. Finally, we present a direction for multidimensional, broad-based convergence research. We suggest that the future of service science can be the process of reverting back to integration and convergence, centered on humans and the world, of the disciplines that have continued to diverge in the history. We present a model in which all disciplines are reintegrated into service science as the Eastern and Western spirits converge.

Elementary Pre-service Teachers' Views about the Purpose of Science Experiments (과학 실험의 목적에 대한 초등 예비 교사들의 인식)

  • Joung, Yong-Jae;Jang, Myoung-Duk;Kim, Han-Je
    • Journal of Korean Elementary Science Education
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    • v.30 no.2
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    • pp.255-270
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    • 2011
  • The purpose of this study is to investigate the elementary pre-service teachers' views about "the purpose of science experiments". For the study, the views about the purposes of scientists' experiments and school science experiments were surveyed from 227 pre-service teachers. And the responses were analyzed based on their gender, intensive majors and school science test scores. The main results of the study are as follows. First, in relation to the purpose of scientists' experiments, the pre-service teachers considered internal values of doing experiments were more worthy than the external values of it. In particular, the pre-service teachers responded that the most important purpose of the science experiments is 'to get the evidences for the theories and arguments'. On the other hand, the views from the women and social studies major pre-service teachers were more diverse than those of the man and science major pre-service teachers. Second, in relation to the purpose of school science experiments, the pre-service teachers excessively considered that the internal values of school science experiments were more worthy than the external values. In particular, only few pre-service teachers were aware of social and personal aspects of the experiments, though they considered well that the experiments are useful tools for the school science study. Third, there were quite different aspects of pre-service teachers' views between the purposes of scientists' experiments and school science experiments. For example, the views about the scientist's experiments were relatively broad concerning the nature of scientific experiments, but the school science experiments were just regarded as an educational tool for the science study. Based on the results from the study, some science educational implication were discussed.

Pre-service Elementary School Teacher's Perception of Science Curriculum Use in Korea and Japan (한국과 일본의 초등 예비 교사의 과학과 교육 과정 운영에 대한 인식 비교 연구)

  • Kim, Jae-Young
    • Journal of Korean Elementary Science Education
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    • v.28 no.4
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    • pp.373-381
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    • 2009
  • This study investigated pre-service elementary school teacher's perception of science curriculum use in Korea and Japan. Ninety four pre-service elementary teachers in Korea and fifty three pre-service elementary teachers in Japan are participated in this study. As the result, four patterns were revealed. First, science isn't perceived as an important or interesting subject by the pre-service elementary teachers in both countries. Second, the perception of Korean pre-service teachers about the objectives of science subject is relatively negative. Third, in the case of Korea, the perception about the effectiveness of science subject content and level, and the amount of learning is shown to be more negative than those of Japan. Finally, in both countries, the science majors and the non-science majors have negative perceptions about the inclusion of the perspectives and methods of assessment and the preparation of teaching and learning plan in curriculum.

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A Comparison of Science Disciplinary Reading's Meaning Contained in the Science Book Reviews of Earth Science Pre-service Teachers and Primary Pre-service Teachers (지구과학 예비교사와 초등 예비교사의 과학 독서감상문에 담긴 과학 교과독서의 의미 비교)

  • Lim, Sung-man
    • Journal of the Korean Society of Earth Science Education
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    • v.14 no.1
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    • pp.69-79
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    • 2021
  • The purpose of this study was to compare what meanings of earth science pre-service teachers and primary pre-service teachers about science books and reading through science disciplinary reading and how their thoughts on science education are reflected in the science disciplinary reading process. For the study, 24 third-year students majoring in earth science education and 25 second-year students majoring in primary education were selected as subjects for the study at a teacher training college located in the central part of Korea. As a result of the study, first, earth science pre-service teachers used disciplinary reading a lot to acquire knowledge of science content, but primary pre-service teachers used it for the purpose of using it in class, scientific interest, and curiosity solution. Second, earth science pre-service teachers and primary pre-service teachers showed differences in their thinking in using science related books for science education. While earth science pre-service teachers rarely described the use of science books in their classes, primary pre-service teachers actively described science classes. Third, from the perspective of science disciplinary reading, primary pre-service teachers were more actively emphasizing the meaning of disciplinary reading compared to earth science pre-service teachers. In light of the research results that the reading activity in science has a lot of effect, it is thought that a wide range of research on science disciplinary reading should be conducted as a teaching strategy in school field classes.

Service Recovery and Behavioral Intentions in the Restaurant Industry: A Service Process Stage Perspective (레스토랑 서비스 제공 단계별 실패에 따른 서비스 회복 노력과 행동의도에 관한 연구)

  • Choi, Soo-Ji;NamKung, Young
    • Korean journal of food and cookery science
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    • v.29 no.5
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    • pp.605-616
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    • 2013
  • A multistage approach for service recovery enables restaurant managers to do the most effective recovery strategies to reduce customer dissatisfaction and lead to positive behavioral intentions. The purpose of this study was to identify the most effective service recovery strategies in terms of service stage and examine the relationship between service strategies and behavioral intentions. A total of 227 diners examined the customer perceptions to recovery strategies (tangible strategy and intangible strategy) following service failures in each of the four stages:1) reservation and parking, 2) seating and ordering, 3) meal consumption, and 4) payment and exit. The one-way ANOVA showed that intangible strategies were relatively more effective than tangible strategies regardless of service stages. Free meal or free dessert were most effective in service stage 1 and stage 2 whereas correct the failure and reperformance of service found to be the most effective service recovery strategy. Regarding the association between service recovery strategies and behavioral intentions, multiple regression analysis showed that intangible strategies influenced diners' likelihood of positive behavioral intentions whereas tangible strategies lead to diners' willingness to positive behavioral intentions only in service stage 1. The findings enable restaurant practitioners to improve service recovery activities from a service stage perspective.