• Title/Summary/Keyword: Service Review

Search Result 3,826, Processing Time 0.027 seconds

Suggestions on the Campus FM Services by Establishing Framework in the form of Performance Indicator(Pi) Based on FM_KS (KS 시설관리 표준규격을 바탕으로 한 대학시설 FM 서비스 발전방향)

  • Shin, Eun-Young;Kim, Yu-Jin;Kim, Jun-Ha
    • Journal of the Korean Institute of Educational Facilities
    • /
    • v.22 no.1
    • /
    • pp.37-45
    • /
    • 2015
  • Over the years, great attention has been shown to the function of the campus facilities that should be well-equipped, operated and maintained to better support university's two main goals: providing education and supporting research. Properly managing campus facilities is the initial step to be prepared to meet the rapidly changing global educational standard. However, so far, no definitive answer has been given to the question of what service level/scope is appropriate for the effective campus facility management (FM) in Korea. Therefore, at the outset, it is imperative to establish the framework for the standardized campus FM services. The main focus of this research is to provide comprehensive understanding on the campus FM by establishing the framework in the form of FM performance indicator (PI). As the first step, FM standards set by Korean Agency for Technology and Standards (KATS) has been thoroughly reviewed and analyzed to establish the framework for FM standards applicable to campus facility management. Secondly, extensive literature review on the development of performance indicator (PI) for the educational facilities has been conducted to classify PI types and complement FM_KS. Finally, specific guideline and PIs developed by APPA which is globally well-known association in the field of FM for higher education facilities has been added to the combined PI which is the mixed form of FM_KS and PIs from the previous literature. This research provides campus facility managers and FM outsourcing service providers with framework in the form of PI to support future directions of effective campus FM services.

A Study on the Influence of Career Satisfaction and Commitment on Career Anchor Style (경력 닻의 유형이 경력만족과 경력몰입에 미치는 영향 연구)

  • Park, Hee-Dong;Park, Min-Saeng
    • Management & Information Systems Review
    • /
    • v.31 no.3
    • /
    • pp.97-116
    • /
    • 2012
  • This pager purposed to investigate the style of career anchor and influence of career satisfaction and career commitment. also to concept each variable. The empirical research questions for the study are what kind of the career anchor is selected and what impacts on career satisfaction and career commitment. To examine the model, 299 questionnaires was collected from Korean workers. Each questions is based on a 7 point Likert-type scale, and the data were analyzed by SPSS and AMOS for Windows. The results of study are summarized as follows: First, style of career anchor(technical/functional, security, pure challenge, life-style integration) has an positive influence on career satisfaction. but partial style of career anchor(managerial, creativity, autonomy/independence, service/dedication) unconnected with career satisfaction. Secondly, style of career anchor(technical/functional, managerial, security, service/dedication) has an positive influence on career commitment. but partial style of career anchor(creativity, autonomy/independence, pure challenge, life-style integration) unconnected with career satisfaction.

  • PDF

A Study for Smart Apartment for Supporting Intelligent Service based on Ubiquitous (유비쿼터스 기반의 지능형 서비스를 지원하는 스마트 아파트 연구)

  • Ahn, Byeong-Tae;Lee, Chong-Ha;Chung, Bhum-suk
    • Management & Information Systems Review
    • /
    • v.32 no.3
    • /
    • pp.247-261
    • /
    • 2013
  • Recently, the smart phone, a carrying along terminal connection technology such as Galaxytap/iPad etc. evolves, and supply is increasing rapidly, is included for smart phone because various sensor technologies are developed and service application that is acted in terminal with this is accompanied and grow. Continuously 4 generation to 3 Gs, Wibro Wireless network technology of communications a LTE technology from that is constructed, environment for Ubiquitous realization is being constructed fast. Therefore, in this paper it can inquire state of electronic, furniture devices through apartment complex web server and gear that control groove network at smart phone, and control, and confirms home state prevention of crimes state, and video inquiry of position that CCTV is placed in apartment complex was available. And it proposed integrated smart apartment with parking system and medical system using RFID system in ubiquitous environment.

  • PDF

Mobile Context Based User Behavior Pattern Inference and Restaurant Recommendation Model (모바일 컨텍스트 기반 사용자 행동패턴 추론과 음식점 추천 모델)

  • Ahn, Byung-Ik;Jung, Ku-Imm;Choi, Hae-Lim
    • Journal of Digital Contents Society
    • /
    • v.18 no.3
    • /
    • pp.535-542
    • /
    • 2017
  • The ubiquitous computing made it happen to easily take cognizance of context, which includes user's location, status, behavior patterns and surrounding places. And it allows providing the catered service, designed to improve the quality and the interaction between the provider and its customers. The personalized recommendation service needs to obtain logical reasoning to interpret the context information based on user's interests. We researched a model that connects to the practical value to users for their daily life; information about restaurants, based on several mobile contexts that conveys the weather, time, day and location information. We also have made various approaches including the accurate rating data review, the equation of Naïve Bayes to infer user's behavior-patterns, and the recommendable places pre-selected by preference predictive algorithm. This paper joins a vibrant conversation to demonstrate the excellence of this approach that may prevail other previous rating method systems.

System Architecture Design and Policy Implications on the e-Marketplace for Telecom Bandwidth Trading (Telecom Bandwidth Trading을 위한 시스템 아키텍처 설계와 거래시장 모형)

  • Kim, Do-Hoon
    • Journal of the Korea Society of Computer and Information
    • /
    • v.12 no.4
    • /
    • pp.257-267
    • /
    • 2007
  • Bandwidth Trading(BT) represents a potential market with over 1 trillion USD across the world and high growth potential. BT is also likely to accelerate globalization of the telecommunications industry and massive restructuring driven by unbundling rush. However, systematic researches on BT remain at an infant stage. This study starts with structure analysis of the Internet industry, and discusses significance of Internet interconnection with respect to BT issues. We also describe the bandwidth commoditization trends and review technical requirements for effective Internet interconnection with BT capability. Taking a step further, this study explores the possibility of improving efficiency of network providers and increasing user convenience by developing an architectural prototype of Hub-&-Spoke interconnection model required to facilitate BT. The BT market provides an innovative base to ease rigidity of two-party contract and increase service efficiency. However, as fair, efficient operation by third party is required, this research finally proposes an exchanging hub named NIBX(New Internet Business eXchange).

  • PDF

A Study on Success Model of Internet Banking (인터넷뱅킹 성공모형에 관한 연구)

  • Lee, Kyeung-Keun
    • Journal of the Korea Society of Computer and Information
    • /
    • v.12 no.5
    • /
    • pp.243-251
    • /
    • 2007
  • The purpose of this study propose and empirically assessed Internet Banking success model. This was derived through an analysis of the quality evaluation factors of Internet Banking services and review of TAM model, IS success model, e-Commerce success model literature. The research model consists of exogenous variables(ease of use, economic benefits, safety) and endogenous variables (usefulness, user satisfaction, trust, behavioral intention to use). The analysis results revealed that ease of use is a very significant factor influencing usefulness and user satisfaction, trust. Safety is a significant factor influencing trust. Economic benefits and usefulness, trust are significant factors influencing user satisfaction. Usefulness and user satisfaction are significant factors influencing behavioral intention to use. This study provide the initiative of Internet Banking success model. Internet banking firms will support the competitive service through strategic qualify evaluation and improvement using Internet Banking success model.

  • PDF

The Development and Evaluation of an Internet Social Support Program on Mothers of Congenitally Abnormal Children (선천성 이상아 어머니를 위한 사회적 지지 인터넷 중재 프로그램 개발 및 효과)

  • Lee, Hyejin
    • Journal of East-West Nursing Research
    • /
    • v.19 no.2
    • /
    • pp.159-167
    • /
    • 2013
  • Purpose: The purpose of the study is to develop and to evaluate a internet-based social support program for the mothers of congenitally abnormal children. The theoretical basis of the study is the moderating effect model of social support theory (Cobb, 1976). Methods: In first phase, an internet support program was developed according to the practical web development stages proposed by Boling and Frick (2002). In the second phase, the internet support program was provided and evaluated to 18 mothers who reared congenitally abnormal children from March to May 2008. Results: In the first stage, demands of the program were collected from interviews of eighteen mothers of congenitally abnormal children of ages one to three. At the same time, literature review and validity of the contents were also examined. In the second stage, the correspondence of the program contents to the social support needed was also examined. In the third and fourth stages, prototype of the social program was prepared in documents and that of computer program was prepared. In the final stage, an internet-based web site was constructed. The social support provided by the web site were composed of informational support, emotional support and appraisal support including bulletin board system and chatting service. After program development, pre-tests and post-test were performed to investigate the effect of the program on maternal confidence and mood. Data were analyzed using Wilcoxon signed rank test. The analysis showed that maternal confidence of post-test was improved than that of pre-test with statistically meaningful figure (Z=-2.54, p<.05). The positive mood of post-test was also improved than that of pre-test and the result was statistically supported (Z=-2.20, p<.05). Conclusion: It is suggestive that the internet based social support programs is accessible and appropriate service to congenitally abnormal children's mother. It is necessary to develop and use the internet based social support programs in public health system.

Development of an Instrument to Measure Organizational Socialization of New Clinical Nurses (신규간호사의 조직사회화 측정도구 개발)

  • Sohn, In Soon;Kim, Hyo Sim;Kwon, Jeong Soon;Park, Dar Lee;Han, Yong Hee;Han, Sang Sook
    • Journal of Korean Clinical Nursing Research
    • /
    • v.14 no.1
    • /
    • pp.85-97
    • /
    • 2008
  • Purpose: This study was conducted to develop an organizational instrument on socialization for new graduate nurses in the workplace, and to test its reliability and validity. Method: A methodological design was used to develop the instrument. Data were collected from new clinical nurses in 188 hospitals nationwide in Korea. In the first stage, 159 items were developed through a literature review. In the second stage, seven experts conducted a content validity test and the number of items was reduced to 155. In the third stage, factor analysis was performed to analyze the data collected from 198 nurses in 8 hospitals using the modified instrument. A total of 65 items were included and a five-point Likert scale was used. In the fourth stage, the final evaluation instrument was finalized as comprising 11 factors in 7 domains, using 39 items developed from analysis of the data collected from 1,410 nurses using the 40 items. It was comprised of 11 factors in 7 domains. The SPSS 11.0 windows program was used. Results: Accumulated variation for the 11 factor-39 items nurse organizational instrument on socialization was 67.22%. The results of the reliability test indicated that Cronbach's coefficient for the total 39 items was over 0.97. Conclusion: The instrument developed in this study has a high degree of reliability and validity.

  • PDF

A Study on Technology Trade of the Korea and the Target for Concluding an FTA (한국의 FTA 체결국과의 기술무역 연구)

  • Baek, Eun-Young
    • International Commerce and Information Review
    • /
    • v.13 no.4
    • /
    • pp.125-149
    • /
    • 2011
  • The present study made an empirical analysis for investigating the competitiveness of technology trades in Korea. In particular, the study deduced the correlation between technology export and technology import using the variables of Gross Domestic Expenditure on R&D and Per capita industry value added Productivity and employed fixed effect model in panel linear regression model. It is found that the R&D expenditure of OECD countries made a significant effect on the technology import and the value-added labor productivity made a significant result on both technology export and import. Therefore, it showed that the technology trade in Korea made a sensitive response to labor productivity in OECD countries. By panel analysis, machine, construction, ICT, and service industry affect most on technology export in Korea for recent 5 years. For technology import, electric-electron, chemical, service, and construction industry have significant effects. This study contributed to understanding of industrial characteristics affecting technology trades in Korea and empirical analysis to show correlation between the factors affecting technology trade.

  • PDF

Study on Main Issues and Points of K-sure's Refund Guarantee System of Korean Small and Middle Shipbuilding Industries Around Global Financial Crisis -Focus on the Support of K-sure for 'S' Shipbuilding Co.- (한국무역보험공사의 중소 조선 산업에 대한 보증제도 운영지원과정상의 문제점과 정책시사점)

  • Lee, Eun-Jae
    • International Commerce and Information Review
    • /
    • v.14 no.4
    • /
    • pp.339-360
    • /
    • 2012
  • We have more risks in international trade market than in the domestic business market because economic activities are going on with business transactions in different countries. K-sure's Refund Guarantee System is the most important system for Korean Small and Middle Shipbuilding Industries' business, but Korean exporters of Shipbuilding Industries are more interested in export financing through K-sure rather than its financial supporting services. The export insurance becomes more important service for international trade business and it its count as the only one indirect way of supporting export business because export insurance is accepted internationally under the WTO system. Also, it is the only measure that can cover emergency risk, credit risk, exchange risk which cannot be covered by private insurance. As the major risk manager for Korean exporters, the K-sure needs to provide an integrated risk management service for customers. Korean exporters can take more challenges in ever competitive international trade market and we can witness promotion of export in the future which is essential to Korea's economic growth.

  • PDF