• Journal of the Korean Operations Research and Management Science Society
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• v.36 no.4
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• pp.91-107
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• 2011

The importance of service industries is growing as the portion of the service sector increases fast in the recent decades. This research deals with service prototyping and testing in a service laboratory. While products are generally tested through prototyping in new product development processes, services are difficult to test because of the characteristic of service, intangibility. A service laboratory, named s-Scape, is the experiment environment which has been developed to test services in virtual space for the purpose of analysis and improvement of real-world services such as hospitals and automobile show rooms. In this research, we present a service prototyping tool and language to support service test in the service laboratory. We first analyze key elements of service prototypes, and then design the service prototype diagram (SPD) and the service prototype description language (SPDL). SPD, which is a variant of the service blueprint, is a graphical tool to be used to generate SPDL. SPDL is an executable language of describing a service prototype of a real-world service in extensible markup language (XML) to experiment the service environment in virtual space. SPD reflects the control and interface of virtual reality devices, as well as key elements of service modeling. SPD represents a service process in which service providers and customers interact with each other in a service scape.

• Proceedings of the Korean Society of Precision Engineering Conference
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• 2001.04a
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• pp.24-27
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• 2001

Nowadays, increasing demand of the customized products has led to an increased usage of rapid prototyping in the product development. However, the acquisition price of a rapid prototyping equipment is still too high that not every body can afford to buy one. To offer a wide access to the users who need physical prototypes, a connection of the rapid prototyping equipment to the Internet is a viable step. It would allow a large group of customers all over the world to use the manufacturing capability of a service provider offering this kind of manufacturing service. To realize how such an e-manufacturing concept can look like, a LOM-type 3D printer developed at KIST has been used as test site and connected to the Internet. A possible user can log on to the server of the equipment and view his STL file and start the building operation from a remote place. To see whether the operation runs properly, a CCD camera is used to transmit the actual state of operation online. The result so far proves the feasibility of rapid prototyping on the Internet as well as an order-adaptive manufacturing system via web.

• Proceedings of the Korean Society For Composite Materials Conference
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• 2002.10a
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• pp.179-182
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• 2002

Rapid Prototyping (RP) technologies provide the ability to fabricate initial prototypes from various model materials. Stratasys' Fused Deposition Modeling (FDM) is a typical RP process that can fabricate prototypes out of plastic materials, and the parts made from FDM were often used as load-carrying elements. Because FDM deposits materials in about $300\mutextrm{m}$ thin filament with designated orientation, parts made from FDM show anisotropic material properties. This paper proposes an analytic model to predict the tensile strength of FDM parts. Applying the Classical Lamination Theory, which was developed for laminated composite materials, a computer code was implemented. Tsai-Wu failure criterion was added to the code to predict the failure of the FDM parts. The tensile strengths predicted by the analytic model were compared with experimental data. The data and prediction agreed reasonably well to prove the validity of the model. In addition, a web-based advisory service was developed to provide to strength prediction and design rules for FDM parts.

• Proceedings of the Korean Society of Precision Engineering Conference
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• 1995.10a
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• pp.903-906
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• 1995

In this paper,human body models have been manufactured by the use of rapid prototyping techniques, which are to be used for surgery planning in clinical practice. In this manufactacturing process, CT or MRI data of human bodies are prepared and the images are processed to obtain sectional contours. With these contours, three-dimensional surface triangulated models are constructed, which finally transformed to STL file for rapid prototyping. For this purpose, total service system for manufacturing of human body models is constructed by employing commercial softwares, and the related problems and process parameters are investigated

• Korea Science and Art Forum
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• v.20
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• pp.159-171
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• 2015

Service elements are added to the product to improve the company it its sales and innovation. The servitization process could take many different routes reflecting various properties of the manufacturing firm and its business contexts. Product-service systems (PSS) design method developed at Sungkyunkwan Universty, Service Design Institute, has been applied to a small furniture manufacturing company to demonstrate the utility of the method and to devise improvements. First, the business context of the company has been analyzed and key values have been identified. A co-creative session has been conducted to develop initial service concepts to drive those key values. The diverse positioning of those service concepts on the scale of service supporting product and service support customer is then developed to plan servitization phases. The specific service concepts are about company-customer relationship building as well as customization and personalization in this case. Initial service concepts are detailed with service blueprint so that prototyping and customer experience evaluation can be done. Business models in different servitization phases are designed. Further prototyping and customer experience evaluation has been done with business strategy improvements. In this paper, the proudct-service systems design method has been reviewed and the specific and real processes of the servitization using design will be described with discussion on the improvement of the method and the enhancement of the business.

• The Transactions of the Korea Information Processing Society
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• v.4 no.12
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• pp.3097-3110
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• 1997

As to the recent advances in computer technologies and high-speed networks, telecommunication services and provision of multimedia services will be provided on the basic of a new software architecture adapting networking infrastructure on open information networking architecture. In this paper, the video conference services has been selected as a target service example because it is expected to become one of the most important services on the full service network. In fact, it can be viewed as the basis for providing telecommunication services such as video telephony and video conferencing. This paper presents the prototyping of TINA (Telecommunication Information Networking Architecture) based desktop video conference system using the concepts of session management. The prototyping of desktop video conference system aims at assessing TINA concepts and refinement of the mapping between session graph and connection graph, and provides object modeling methodologies towards distribution and objected-orientation.

• Spatial Information Research
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• v.11 no.1
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• pp.61-72
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• 2003

LBS has attracted considerable attention with the spread of high performance mobile devices and the expansion of mobile business. Our study starts from the recognition of the problems associated with the current mobile Sales Force Automation(SFA) which is one of the application domain of LBS: they lack the capabilities such as an efficient sharing of information. This paper presents a technical framework in which the location information on the move and the mobile P2P service are utilized for the realization of truly mobile SF A platforms. Major contributions of our study include feasible prototyping of gCRM middleware via which the location-based services on the move are enabled, and a agent module involving the P2P service for mobile clients.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.22 no.11
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• pp.2498-2511
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• 1997

Due to the recent advances in computer technologies and high-speed networks, telecommunication services and provision of multimedia services will be considered a new software architecture adapting networking infrastructure on information networking architecture. In this paper, the video conference services has been selected as a target service example because it is expected to become one of the most important services on the full service network. In fact, it can be viewed as the basis for providing telecommunication services such as video telephony and video conferencing. This paepr presents the prototyping of TINA(Telecommunication Information Networking Architecture) based desktop video conference system using the concepts of session management. The prototyping of deskop video conference system aims at assessing TINA concepts and refinement of the mapping between session graph and connection graph, and provides support of open service platform towards distribution and objected-orientation.

• Journal of the HCI Society of Korea
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• v.13 no.2
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• pp.31-44
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• 2018

In the IoT environment, various things could be connected. Those connected things learn and operate themselves, by acquiring data. As human being, they have self-learning and self-operating systems. In the field of IoT study, therefore, the key issue is to design communication system connecting both of the two different types of subjects, human being(user) and the things. With the advent of the IoT environment, much research has been done in the field of UI design. It can be seen that research has been conducted to take complex factors into account through keywords such as multi-modality and interusability. However, the existing UI design method has limitations in structuring or testing interaction between things and users of IoT environment. Therefore, this paper suggests a new UI prototyping method. In this paper, the major analysis and studies are as follows: (1) defined what is the behavior process of the things (2) analyzed the existing IoT product (3) built a new framework driving personality types (4) extracted three representative personality models (5) applied the three models to the smart home service and tested UI prototyping. It is meaningful with that this study can confirm user experience (UX) about IoT service in a more comprehensive way. Moreover, the concept of the personality of things will be utilized as a tool for establishing the identity of artificial intelligence (AI) services in the future.

• Journal of the Korean Society for Aeronautical & Space Sciences
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• v.35 no.9
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• pp.843-849
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• 2007

Recent progress on software engineering especially in object-oriented design concepts has enabled the development of the simulation models of satellite components in view of reliability and reusability. This paper proposes an useful satellite simulator framework using simulation service and generalized model design. The proposed method is verified by a prototyping in .NET/C# environment.