• Title/Summary/Keyword: Service Product

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A Study on Internet fashion Shopping Mall Environments and Purchase Intention by Shopping Orientation (쇼핑 성향에 따른 인터넷 패션 쇼핑 몰 환경과 구매 의도에 관한 연구)

  • Park Eun-Joo;Ha Myung-Jin;Kang Eun-Mi
    • The Research Journal of the Costume Culture
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    • v.13 no.4 s.57
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    • pp.564-575
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    • 2005
  • The purposes of this study were to investigate the effects of shopping orientation on fashion shopping mall environments and purchase intention in internet fashion shopping mall. Data were obtained from 423 internet fashion shopping mall consumers who have experiences of buying products or visiting to internet fashion shopping mall in Busan, and were analyzed using by factor analysis, Cronbach's alpha, cluster analysis, ANOVA and Duncan test. The results showed shopping orientation perceived by Internet fashion shopping mall consumers were consisted five factors: Brand loyalty orientation, Economical orientation, Fashion orientation, Time saving orientation and Internet shopping orientation. Internet fashion shopping mall environments were composed of Visual information, Loading speed, Space composition, Product assortment, Checkout service, and Help desk. Consumers were classified by the shopping orientation into the Economical shopper, Fashion/brand shopper, and Convenience shopper. Economical shopper and Fashion/brand shopper rise in the estimation of Visual information, Product assortment, and Checkout service of shopping mall environment. Additionally, they were likely to have more intentions to purchase than the other types of shoppers in internet fashion shopping mall.

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A Study on Priority Evaluation in Clothes Stores' Selection Attributes (AHP(Analytic Hierarchy Process)를 이용한 의류점포선택기준에 관한 연구)

  • Cho, Youn-Joo
    • Journal of the Korean Society of Clothing and Textiles
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    • v.31 no.4 s.163
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    • pp.615-623
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    • 2007
  • This study aimed to construct an effective decision-making model on selection of cloth stores using AHP technique. The proposed AHP structure consists of three levels. The highest level includes the cloth stores alternative which are department store, specialty store, and a clothes store. The second level consists of the key performance measurements for evaluating the optimal selection of cloth stores, such as location, facilities, product, service, and promotion. The lowest level consists of items which affects the performance measurements in the upper level. The items are convenience location, courteous service, decor/ambience, availability of parking, etc. The data for this research were collected from questionnaires of 132 in Busan. Data were analyzed by frequency and AHP. As the result of this study, 'product' was decided as a most important item in department store, while 'location' was decided as a most important item in specialty store and a clothes store. And 'variety goods' evaluated as that of first priority in the totality evaluation items in department store, but 'convenience location' evaluated as that of first priority in the totality evaluation items specialty store and a clothes store.

The mRFID retrieval system for a product information service (Lospector : 지역특산물 정보서비스를 위한 mRFID 검색 시스템)

  • Oh, Jung-Jin;Choi, Sung-Min;Choi, Han-suk
    • Proceedings of the Korea Contents Association Conference
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    • 2008.05a
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    • pp.104-107
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    • 2008
  • Recently the mobile RFID technique research is applied in the portion which is various with fusion of RFID technique and the mobile machine of communication alcoholic beverage of existing. As result of this research, the establishment of the new mobile RFID code system and research and development of retrieval system are advanced. Like this the retrieval system where researching and developing are advanced is appropriate in each application field and it is not applied there is a problem point. So the mobile RFID retrieval system which uses the product from the dissertation which it sees newly the area. It is a Lospector that it proposes and the retrieval system is appropriate in each service field and it is not applied to improve the problem point, it presents an efficient search technique.

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A Study on Microbiological Quality & Safty Control of Cold Sybean Noondles serviced by an Industry Foodservice Establishment (산업체 급식소에서 제공되는 콩국수의 미생물적 품질관리에 관한 연구( I ))

  • 주선의;김혜영
    • Korean journal of food and cookery science
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    • v.4 no.2
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    • pp.71-79
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    • 1988
  • This study is written to look into microbiological quality by passage of time and holding methods after making foods, by means of evaluating time, temperature and microbiological quality during various phases in product flow of cold soybean noodles serviced by an industry feeding operation for 500 persons a day, measuring pH & Aw and analyzing factors affecting microbiological growth conditions. The results were as follows: 1. According to phases in product flow of cold soybean noodles, it showed 15.6 hours of mean of needed time, $24.2^{\circ}C$ of room temperature, 5.1~7.6 of pH value & 0.95~0.98 of Aw except dry noodles. These conditions were good for multipling of microbe, and the phases with potential sanitary danger were ingredient, pre-preparation, holding before assembly and service and assembly & service. 2. As for holding methods and passage of time, holding at cold table was more effective than holding at room temperature as time past. 3. As for equipments using for making food, dipper, basket, kitchen board & kitchen towel showed high microbiological value in total aerobic plate counts and kitchen towel and stainless-steel were showed high microbioloical value in coliform counts. 4. E. coli, food poisoning bacteria was detected from barrel filled with soybean soup and also soybean itself.

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The Determinants of Customer Loyalty: The Case Study of Saigon Co.op Supermarkets in Vietnam

  • NGUYEN, Cuong Quoc;PHAM, Ngan
    • Journal of Distribution Science
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    • v.19 no.5
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    • pp.61-68
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    • 2021
  • Purpose: Retailing is one of the fastest-growing sectors in Vietnam. In the sight of foreign investors, the Vietnamese retailing market is very prospective. However, the current competition is very intensive, and retailers are keen on gaining new customers. Hence, Vietnamese retailers have paid more attention to customer loyalty. Saigon Co.op is one of the largest retailers in Vietnam, but its consumers have more choices over a retailer. As a result, Saigon Co.op has realized the significance of customer loyalty. This study aims to determine the factors impacting customer loyalty of Saigon Co.op supermarket in Vietnam. Research design, data and methodology: this study applied the multiple regression analysis with 250 samples collected from Saigon Co.op customers. The questionnaire is provided to respondents via Google Form, and the link is sent to the fan page of Co.op mart on Facebook. Two hundred eighty-seven samples were collected, but 37 samples were removed due to missing values. Exploratory Factor Analysis (EFA) and regression analysis are used for data analysis on SPSS software version 20. Results: The findings show all four determinants of Saigon Co.op's customer loyalty, including Product Quality, Brand Image, Price Strategy and Service Quality. Conclusions: managerial recommendations are provided for supermarkets to improve their customer loyalty in Vietnam and other emerging markets. Limitations and suggestions for further research are also discussed.

A study on design for animal X-ray detector using CFRP CNT panel (CFRP CNT 패널을 적용한 동물용 X-ray 디텍터 디자인에 관한 연구)

  • Lee, Suk-Hyun;Kim, Hyun-Sung;Kang, Seung-Min
    • Journal of the Korean Crystal Growth and Crystal Technology
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    • v.30 no.6
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    • pp.264-270
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    • 2020
  • Design was developed through user-oriented service design methodology and survey was conducted on material selection criteria for prototype production to select CFRP (Carbon Fiber Reinforced Plastics) CNT (Carbon Nano Tube), which was applied to animal X-ray detector panel to design product and develop prototype. Completed prototype with the application of CFRP CNT panel was tested in drop test, frontal external pressure test, and dustproof/waterproof performance to confirm that it can be utilized as a portable animal X-ray detector used in outdoor environment.

A REID privacy protect scheme based on mobile (모바일 기반의 RFID 프라이버시 보호 기법)

  • Kim, Il-Jung;Choi, Eun-Young;Lee, Dong-Hoon
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.17 no.1
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    • pp.89-96
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    • 2007
  • Radio Frequency Identification system based on EPC(Electronic Product Code) Network Environment can read or write information of tagged objects, using Rf signals without direct contact. This advantage which is to provide storage ability and contactless property is better than Bar-code system. Mobile RFID system which integrates Mobile system with RFID system will provide new additional service to users. However, an advantage for obtaining information of objects using RF signal causes personal privacy problem. In this paper, we propose techniques that can protect personal privacy based on mobile. Our scheme provides privacy protection of users and is more efficiently than another application service.

The Effects of User Experience Factors on Satisfaction and Repurchase Intention at Online Food Market

  • CHA, Seong Soo;LEE, Su Han
    • The Journal of Industrial Distribution & Business
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    • v.12 no.4
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    • pp.7-13
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    • 2021
  • Purpose: This study aims to empirically analyze the effects of user experience on satisfaction and repurchase in the online food market and to present implications. Online food markets have rapidly dominated the grocery market since their appearance, and online food purchases by middle and seniors as well as young people are increasing rapidly. Research design, data, and methodology: The survey was conducted on 268 consumers with experience in using online food markets, and the results of the survey were analyzed using SPSS statistical program to verify reliability and feasibility, and using structural equation modelling (SEM) using AMOS. This study positively analyzed the impact of satisfaction and repurchase intent by setting system quality, product quality, brand characteristics, and economics as user experience factors in online food markets. Results: The results showed that among online food market user experience factors, the quality of the product and brand characteristics have a significant impact on satisfaction. This means that consumers decide to purchase food through online food markets by considering high-quality products and brand value together. Conclusions: This study has broadened the horizon of recent research on online food market which has been rapidly increasing in the market triggered by Covid19, providing significant implications.

A Study on the Development of Railway Logistics Business Model and Track Capacity

  • GyuBae KIM;SungWook KANG
    • Journal of Distribution Science
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    • v.21 no.9
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    • pp.93-102
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    • 2023
  • Purpose: This study attempts to analyze the current status of the railway logistics business and to seek ways to improve it by using the business model as an analytical framework. It was intended to reflect practical implications that could be applied to the field, by dealing with issues at the industrial site related to each component in the business model. Research design, data and methodology: This study was conducted through literature review and field research. We analyzed academic papers and industrial reports on the development of the railway logistics industry and interviewed various stakeholders in the railway logistics industry. Results: This study determined the factors that could be eliminated, raised, reduced, or created from the customer and product perspective, infrastructure management perspective, and financial perspective. Conclusions: The growth of existing business can be achieved by lowering service prices, improving service quality, and securing large-scale transportation capacity. The additional transportation of high value goods and cold chain commodities will be promising business opportunities. Existing services can be provided to new customers (large pre-shippers, forwarding customers, etc.) in order to increase the size of sales Urban delivery services and comprehensive logistics services based on complex logistics centers may open an avenue for new market. A more timetable and track capacity need to be assigned to logistics, which significantly improve the flexibility and the competency of railway logistics.

Analyzing the Intention of Sports Consumers' Purchase Behavior Through Online Sports Distributors

  • Kibaek KIM;Minsoo KIM;Jinwook HAN
    • Journal of Distribution Science
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    • v.21 no.4
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    • pp.103-111
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    • 2023
  • Purpose: The purpose of this study was to analyze Korean sports consumers' intention to stay using online sports products and services through online sports distribution platforms or return to using sports facilities and services in person. Research design, data and methodology: This study set up two models measuring consumers' recognition, attitude, and purchase intention toward online sports products and services based on involvement theory. An online survey was conducted and a total of 2,263 consumers participated in this study. Male participants were 1,256(55.5%) and female participants were 1,007(44.5%). Descriptive statistics were performed, and a path analysis was utilized to analyze the proposed model using SPSS 26 and SAS. Results: The results revealed two proposed models used in this study supported that consumers' online sports product and service recognition leads to a positive attitude toward online sports products and services. Moreover, consumers' positive online sports product and service attitudes were shown to lead to positive intentions to purchase online sports products and services. Conclusions: The findings revealed the recognition of consumers' online sports products and services led to positive attitudes and behavioral intentions. Implications were provided by suggesting the sports industry stick to developing online sports products and services until the endemic of COVID-19 is declared.