• Title/Summary/Keyword: Service Product

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A study on the mobile Internet portal service types (무선인터넷 포털서비스의 유형과 유망 컨텐츠 분석 이동전화를 통한 무선인터넷을 중심으로)

  • 김주성;김태성;고석하
    • Journal of Information Technology Applications and Management
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    • v.9 no.4
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    • pp.151-164
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    • 2002
  • This paper predicts how mobile Internet portal services will go ahead and what contents will be needed at the portal site. Mobile Internet interface needs to be concise and compressed because of the size of terminals Thus mobile internal service wants integrated portal service We study the service strategy for mobile internet portal Service according to the product life cycle Many Korean people who have used 'wired and fixed' Internet services and mobile phones want the mobile Internet portal to provide many attractive functions and high quality of service Thus we consider the current Korean mobile Internet service as the maturity phase of its life cycle The maturity phase needs the strategy of diversifying and focusing on, thus we recommend the hub portal model for Korean mobile Internet service, In this paper, we survey contents of mobile Internet portal service as a case study. With the result of the analysis, we present the promising contents as follows: video conference service, financial service, stock trading service, traffic information service, location map service, emergency rescue service, and so on.

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A Recommendation Procedure based on Intelligent Collaboration between Agents in Ubiquitous Computing Environments (유비쿼터스 환경에서 개체간의 자율적 협업에 기반한 추천방법 개발)

  • Kim, Jae-Kyeong;Kim, Hyea-Kyeong;Choi, Il-Young
    • Journal of Intelligence and Information Systems
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    • v.15 no.1
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    • pp.31-50
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    • 2009
  • As the collected information which is static or dynamic is infinite in ubiquitous computing environments, information overload and invasion of privacy have been pressing issues in the recommendation service. In this study, we propose a recommendation service procedure through P2P, The P2P helps customer to obtain effective and secure product information because of communication among customers who have the similar preference about the products without connection to server. To evaluate the performance of the proposed recommendation service, we utilized real transaction and product data of the Korean mobile company which service character images. We developed a prototype recommender system and demonstrated that the proposed recommendation service makes an effect on recommending product in the ubiquitous environments. We expect that the information overload and invasion of privacy will be solved by the proposed recommendation procedure in ubiquitous environment.

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The Economies of Scale and Scope in the Medical Service Industry of Korea and Its Policy Implications (한국 의료서비스산업의 규모 및 범위의 경제와 그 정책적 시사점)

  • Kim, Seon Jae;Lee, Younghwa
    • The Journal of the Korea Contents Association
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    • v.13 no.11
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    • pp.176-186
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    • 2013
  • The purpose of this study is to investigate the economies of scale and scope in the medical service industry of Korea using the multiple output translog cost function. The results show that the single-product scale economy (SSE) estimated is highly significant and less than one, implying that Korean medical service institutes are on average enjoying the product-specific scale economy in providing their services. In addition, the ray scale economies (RSE) reflects the overall economy of the scale in individual firm, showing less than one. Thus, the medical service industry in Korea is generally operating in the region of increasing returns to scale. The findings provide evidence of the economy of scope, in particular, with the joint production of inpatient and outpatient services as well as inpatient and administrative services.

The Economic Inducement Effects of Aviation Industry using Input-Output Model (투입산출모형을 통한 항공산업의 경제적 파급효과 분석)

  • Lee, Young-Soo;Yeo, Kyu-Hun
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.16 no.3
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    • pp.50-57
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    • 2008
  • This paper analyse the economic inducement effects of aviation industry using Input-Output Model. For measuring economic inducement effects of aviation industry on korean economy, this paper divides air transport industry as two - manufacturing industry and service industry. we also use Input-Output Table of year 1990 through 2003 from Bank of Korea. Empirical results tells that aviation manufacturing industry have high product inducement effects to national economy although its low value-added coefficient such as 0.486 for aviation manufacturing industry and 0.447 for aviation service industry. public R&D doesn't have much effect to each of aviation industries.

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A Study on Comparison of Excellence Among of P-Model, E-Model, and GAP-Model

  • Cho, Yoon-Shik;Doh, Min-Sun
    • Journal of the Korean Data and Information Science Society
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    • v.19 no.3
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    • pp.893-901
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    • 2008
  • The disconfirmation paradigm is the earliest researched and the most deeply researched of all the paradigms in marketing. Disconfirmation paradigm deals with the influence of expectation, perceived product performance, and the discord between the two on consumer satisfaction. The GAP-Model is based on the disconfirmation paradigm that tries to understand the effect of the gap between before purchase expectations and after purchase perceptions of the product performance on dependent variables such as customer satisfaction. The purpose of this research is to test whether regression coefficients of a P-Model(performance only model), an E-Model(expectation only model) and GAP(P-E)-Model are equivalent in explaining service value and loyalty. The Chow's F-Test is used to test the excellence of the 3 models. As a result of comparison and analysis, P-Model showed more excellence of service value and loyalty than E-Model or GAP-Model.

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Consumer Satisfaction and Dissatisfaction in Return Process (반품과정에서의 소비자만족.불만경험)

  • Park Kyung-Ae
    • Journal of the Korean Society of Clothing and Textiles
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    • v.30 no.7 s.155
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    • pp.1116-1125
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    • 2006
  • This study investigated consumer satisfaction and dissatisfaction experiences in post-purchase product return process. As an exploratory research the study collected qualitative data of subjective consumer experiences using an open-ended questionnaire and identified and classified themes and patterns of satisfaction and dissatisfaction experiences. A total of 113 cases were categorized into satisfied experiences, unsatisfied experiences, and neutral experiences. Further, satisfied experiences were sub-categorized into kind sales associates, quick and easy return process, and services higher than expected based on sources of satisfaction in the return process while unsatisfied experiences were sub-classified into rejection of return, attitude of sales associates, and hassle of return process. In-store adaptive behaviors and intentions on future behaviors were also observed. The results indicated that service quality in the post-purchase service encounter and consumer expectation were important in determining satisfaction and dissatisfaction in the return process. Insights for research questions were proposed.

An Evaluation of the Design Service Model of Sightseeing for the City of Busan (부산 관광산업 Design Service Model 구축을 위한 인상평가에 관한 연구)

  • Lee, Sung-Pil;Eom, Sang-Wook
    • Proceedings of the Korean Society for Emotion and Sensibility Conference
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    • 2007.05a
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    • pp.136-138
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    • 2007
  • 디자인 서비스 산업은 21세기의 국가경제와 지역발전을 주도해 갈 수 있는 성장 산업으로서 현재 부산이 안고 있는 다양한 문제인 기업의 해외이전, 인구감소, 관광자원의 고갈 등을 해결할 수 있는 방법으로 디자인 서비스 구축을 통한 발전방향을 제시하는 연구의 목적으로 한다. 연구방법에 있어서는 Online조사를 이용한 부산시의 특성에 대한 일반적인 견해를 조사하고, Offline 조사로 자국인 및 외국인(주둔 외국인)을 대상으로 인터뷰를 실시한다. 또한, 부산시가 가지고 있는 인상을 평가하기 위하여 SD법을 이용하고 분석을 실시하여 정량화된 데이터를 바탕으로 부산시의 디자인 서비스에 대한 방향과 방법을 제시하였다.

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Competitiveness of the Small Package Express Service (소화물 일관수송업(택배업)의 경쟁력 강화)

  • 송계의
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 1998.10a
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    • pp.223-238
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    • 1998
  • In this study, to investigate the effect of process variables such as reduction in area, semi-die angle and the rectangular ratio to the corner filling which influences the dimensional accuracy of the final product in the drawing of the cluadrangle rod from a round bar, it has been simulated by three dimensional rigid-plastic finite element method. In order to reduce the number of simulation artificial neural network has been introduced. Also, through the experimental investigation, the present results have been implemented on the industrial product. In results, the main process variable is the combination of the semi-die angle in case of the irregular shaped drawing process and reduction in area in the event of regular shaped drawing process, respectively.

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The Strategy to Improve Customers through Important Level Analysis of Bakery Shop′s Choice Attribution (제과점 이용자의 선택 속성 중요도 분석을 통한 고객 증진 전략)

  • 박상준
    • Culinary science and hospitality research
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    • v.10 no.3
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    • pp.18-31
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    • 2004
  • Korean food industry has been developed while it receives footlights as the most encouraging industry and composing one axis of food industry under various marketing activities and severe competitions. The purpose of this study was to understand customer's reason to use bakery, extract important factor, systematically analyze and suggest the direction of bakery industry through study on the character of bakery-user. The researcher Modified the Questionnaire developed by Yoon, YH(2000) & Kim, SE(2002). The major findings obtained from this study were as follows. First, on factors of confidence and propriety, price and communication with consumers, product and service, and service response, there was a high difference between male and female. Second, on factors of accessibility & product and service, there was a high difference among disparity of age. Third, on item of confidence and propriety, there was a high difference among customers' residing styles. Fourth, in relation to income level, there was statistically no difference.

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Web-based CAE Service System for Collaborative Engineering Environment (협업 환경 기반 엔지니어링 해석 서비스 시스템 개발)

  • Kim K.I.;Kwon K.E.;Park J.H.;Choi Y.;Cho S.W.
    • Proceedings of the Korean Society of Precision Engineering Conference
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    • 2006.05a
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    • pp.619-620
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    • 2006
  • In this paper, the CAE Service System for Collaborative Engineering Environment with web services and Multi-frontal Method has been investigated and developed. The enabling technologies such as SOAP and .NET Framework play great roles in the development of integrated distributed application software. In addition to the distribution of analysis modules, numerical solution process itself is again divided into parallel processes using Multi-frontal Method for computational efficiency. We believe that the proposed approach for the analysis can be extended to the entire product development process for sharing and utilizing common product data in the distributed engineering environment.

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