• Journal of Korean Library and Information Science Society
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• v.38 no.4
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• pp.441-462
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• 2007

As country try expand R&D investment and enhance its efficiency to improve the national competitiveness, research is needed to conduct qualitative enhancement and derive progressive future strategy in relation to the academic information distribution project in scientific technology field. In this study, BSC-based performance indicators were applied to an institute that is the representative of domestic academic information distribution institutes in the field of scientific technology to evaluate project performance, and then to analyze portfolio of using such evaluation results. As for the items of evaluation for the performance indicators of academic information distribution project in the scientific technology field, 12 items that includes information resource quality, information service quality, user satisfaction and economically useful value of academic information from four(4) viewpoints such as information resource, information service, user and economic viewpoints. In the portfolio analysis, it was conducted by performance indicators and by elements of the individual performance indicators as well. Based on the results of performance evaluation and portfolio analysis, the improvement method by viewpoints on academic information distribution project of an institute was suggested.

• Korean Management Science Review
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• v.26 no.3
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• pp.101-115
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• 2009

In this paper, we propose a technology mining framework for mobile communication industry. We develop a two phase approach of new technology identification and service enhancement. The new technology identification process consists of R&D issues analysis, technology theme design, and emerging technology sampling. On the other hand, existing service enhancement process has technology landscaping, keyword based search, and technological growth analysis. By implementing these two phase frameworks, we develop a technology portfolio for mobile communication industry.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2013.06a
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• pp.301-303
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• 2013

IMO는 선박의 안전항해와 해양환경보호를 위해 e-Navigation의 개념을 채택하였고 이를 위한 구체적인 전략이행계획(SIP, Strategic Implementation Plan)작업을 수행하고 있다. IALA는 IMO의 NAV의 e-Navigation 실행계획을 완성하기 위해 7개의 작업반(WG)을 운용하고 있다. e-Navigation의 개념을 구현하기 위해서는 첨단 IT 전자장비의 개발도 필요하지만 이러한 장비를 이용하여 항해안전을 향상시킬 수 있는 다양한 IT 서비스, 즉 MSP(Maritime Service Portfolio)가 필요하다. 모든 선박에서 MSP을 이용하기 위하여서는 MSP의 구조와 데이터가 표준화되어야 한다. 또한 항해안전에 효과적인가를 검증할 수 있는 방법이 제시되어야 하며, MSP가 남용되지 않도록 관리되어야 한다. 본 연구에서는 선박의 사고사례와 기존 항해통신시스템과 e-Navigation SIP의 갭 목록, 갭 분석 및 갭 해결책을 활용하여 선박의 안전과 보안에 입각한 MSP 구조에 대해서 고찰해 본다.

• Proceedings of the Korea Society for Industrial Systems Conference
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• 2008.10b
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• pp.365-384
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• 2008

Many studies on ASP outsourcing area have focused on the Critical Success Factors(CSFs) of ASP outsourcing projects or on the service quality of ASP Service. But these studies have limitations to explain how to succeed in doing ASP outsourcing project. The objective of this research is to overcome this limitation by using the concept of "IT Risk" in Outsourcing. The effective control of the risks-caused during the IS outsourcing process-gives (ASP service using) users a powerful tool to minimize the risks and thus maximizes the possibility of ASP outsourcing project success. In order to perform this objective, this research set up the research model which is composed of three concepts. The three concepts are 1. Undesirable Outcomes(:UO) as IT outsourcing Risks, 2. The Source of Risks(:SOR) influencing the UO, and 3. the intention to get/execute Real Option Portfolio to control the risk level of SORs and UOs. This research has some important and interesting implications on the ASP outsourcing area. First, this research classifies the risk factors as three concepts and finds the interactions among them. Second, Using Real Option portfolio can control the risks effectively occurred during outsourcing projects. Third, Vendors(ASP service providers) can offer users IN TIME the options which can minimize the occurrence of risks.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2014.10a
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• pp.42-43
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• 2014

As MSI(Maritime Safety Information), navigational, meteorological warnings and forecasts, was included as one of service in the MSP(Maritime Service Portfolio), which is lists of shore based service in the e-Navigation driven by IMO for safety navigation and marine protection, and was tested in the european test bed project on e-Navigation, it's considered as one of important e-Navigation service. This paper developed a prototype of MSI service to prepare e-navigation era, which is very important in a navigation environment. Current status on MSI and NAVTEX was surveyed, and several points on limitations and improvements in the NAVTEX operations were summarized. Basic study on the MSI service prototype was developed based on S-100, which is recognized as baseline to develop CMDS(Common Maritime Data Structure) of e-Navigation.

• Journal of Distribution Research
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• v.3 no.1
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• pp.31-54
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• 1998

The purpose of this research is three-fold; 1, establish the causal model of market-orientation, customer satisfaction, employee satisfaction and firm's perfor-mance. 2. testify the hypothesis derived by the model on a service industry of fastfood franchise. 3. develop the diagnostic tool for managing the service firm from the perspective of CS. The results show us; 1. customer satisfaction increases the performance of franchise store. 2. employee satisfaction does not necessarily increases customer satisfaction in a short-run, however the long-run impact of employee satisfaction on customer satisfaction is conjectured to be increased. 3. Satisfaction Portfolio Analysis can be utilized as management tool to improve the customer satisfaction and employee satisfaction for service industry.

• The Transactions of The Korean Institute of Electrical Engineers
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• v.65 no.7
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• pp.1135-1143
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• 2016

A private company's 1,000 MW coal-fired power plant will be the first coal-fired power plant that was included in the 5th 'Basic Plan on Electricity Demand and Supply' (2010). Now it is facing the task to abide by the RPS(Renewable Portfolio Standard) policy after commercial operation. If they fail to supply the necessary REC (Renewable Energy Certificate) mandated by the RPS policy, they are subject to be fined by the government and forced to modify the cost function to reflect the burden. Eventually the company's coal-fired power plant will be forced to reduce generation to maximize profit because the amount of electricity generated by the power plant and the REC obligation is positively correlated. This paper analyzed the change of cost function of private coal-fired power plant according to the introduction of RPS policy from the viewpoint of private company, and finally proposed the optimal generation to maximize the profit of private coal-fired power plant under the current RPS policy.

• Journal of Information Technology Services
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• v.14 no.4
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• pp.221-236
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• 2015

Application software is delivered to customers as a form of service at cloud environment. A cloud service provider is a marketplace between supply side (application providers) and demand side (customers). Cloud service providers have to validate applications to be included in their service portfolio. Not only performance, security, networking, compliances should be checked but also business contract, authentication should be provided. Organization customers are more sensitive to these validation criteria and process. We study the Internet2 NET+, which is a successful cloud marketplace of applications for research and education organizations. This case study shows us three things : (i) a cloud marketplace's application management process : selection, validation, transition to service, customization of applications (ii) what a cloud marketplace has for its infrastructure like authentication, security, access control etc. (iii) what a cloud marketplace has as its governance structure. This case study will provide informative analysis of Internet2 NET, a profit-making vertical and buyer's marketplace (education industry). And we will get some strategic implications for planning and implementing cloud marketplaces.

• Journal of Korean Society for Quality Management
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• v.34 no.4
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• pp.110-124
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• 2006

There have been various papers about service quality. This article is one of them. This is about the measurement of service quality in the competitive structure between department and discount store. In this paper, we tried to measure the service quality and overall satisfaction by using 6 sigma, degree of combination and top2box which is a little bit different methodology from traditional ones. The data were collected by the internet survey from 1428 and 1605 department and discount store customers respectively. The result shows the different patterns in the each retail industry. Also, there is a significant difference in terms of sigma level in the each retail industry. Finally, we showed the summarized result as the 6 Sigma Portfolio Matrix.

• The Journal of Society for e-Business Studies
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• v.27 no.1
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• pp.43-62
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• 2022

This paper is a study to analyze when ISV(independent software company) has more active participation in the platform ecosystem. According to previous studies, companies are active in technological innovation when they can appropriate the outcome of innovation and when they have complementary assets (marketing, manufacturing capabilities, etc.) that can convert the innovation into value. The effect of these two conditions to join platform ecosystem is investigated. The duplication between the ISV's product portfolio and platform service is also included as an independent variable. The two sample groups are composed of independent SW companies that signed a partner agreement with platform companies and non-participating companies in the platform. As a result of empirical study, it is found that the patent rights do not affect participation in the platform. The ISVs might have believed that the benefits from cooperation with platform companies are greater than the risks of exposure to innovative technologies and unique Biz models. On the other hand, downstream's capability and the duplication of product portfolio affect participation in the platform. If ISVs have the downstream capability to transform cooperation into value creation, ISVs are actively participating in the platform. In addition, cooperation is active when the product portfolio is complementary to platform service rather than competition. This study is the empirical study of open innovation between Korean independent software companies and digital platform companies. There are similar prior studies abroad, but there are no similar studies in Korea. It is meaningful in that the determinants of platform ecosystem participation were investigated through empirical analysis by composing a sample group of companies participating in the platform ecosystem and companies not participating in the platform ecosystem.