• The Transactions of the Korean Institute of Electrical Engineers C
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• v.52 no.8
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• pp.342-347
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• 2003

The suspension insulators are subjected to harsh environment in service for a long time. Long term reliability of the insulators is required for both mechanical and electrical performances. We studied an analysing method to find out a deformation of brittle porcelain with a thermal expansion of simulation analysis and experimental results show that cement volume growths affect severely to b mechanical failure ageing.

• Proceedings of the KIEE Conference
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• 2003.07c
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• pp.1448-1450
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• 2003

The suspension insulators are subjected to harsh environment in service for a long time. Long term reliability of the insulators is required for both mechanical and electrical performances. We studied an analysing method to find out a deformation of brittle porcelain with a thermal expansion of simulation analysis and experimental results show that cement volume growths affect severely to be mechanical failure ageing.

• Korea Journal of Hospital Management
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• v.17 no.1
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• pp.79-112
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• 2012

The purpose of this study is to examine the differences of profitability based on the analysis of business and medical service performances of four hospitals in Incheon area with similar size. and to compare hospitals with the best and the worst performances and analyze the factors behind the differences. The differences could be caused by differences in medical service statistics, number of staff, and financial results, etc. The data was acquired through the homepage of the National Tax Service(financial statements for the fiscal year 2009) and the Medical Record Association of Incheon(medical service statistics for the years 2008 and 2009) along with questionnaire survey to the hospitals(personnel data for the year 2009). The results of the study are as follows. Medical profits to medical revenues ratio for the hospitals(referred as Hospital A, B, C, and D) shows, in order, C(8.2%), A(8.0%), B(7.8%), and D(7.4%). However, net income to medical revenues ratio shows otherwise: C(8.5%), D(5.8%), A(3.0%), and B(0.6%). Hospital B shows a high medical profit to revenue ratio but the lowest net income to revenue ratio due to large interest expenses. The leverage ratio of Hospital B is the highest (419.6%), resulting in a very low interest coverage ratio(1.1). On the other hand, Hospital C shows favorable results in both profit ratios, with 8.2% and 8.5% each. Hospital C has the lowest leverage ratio(53.0%) and the highest interest coverage ratio(34.9). Therefore, the results show Hospital C has the best performance while Hospital B the worst. The two hospitals(B and C) show similar results in certain areas and big differences in other areas. The area that has the biggest influence on financial results turns out leverage ratio. Hospital B shows 'very good' to 'good' results in terms of medical service statistics in general. However, the leverage ratio is too high and the liquidity ratio too low, resulting in a very low profit ratio. The results of this study have some limitations in terms of generalization as only four hospitals in Incheon area were selected for the study, resulting in a deficiency in the representativeness of the sample. Further studies with bigger sample size and deeper analysis are expected in this area.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.25 no.12B
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• pp.2109-2119
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• 2000

In this paper, the Packet CDMA Reservation ALOHA protocol is proposed to support the multi-traffic services such as voice and videophone services with handoff calls, high-rate data and low-rate data services efficiently on the multi-rate transmission in uplink cellular systems. The frame structure, composed of the access slot and the transmission slot, and the proposed access permission probability based on the estimated number of contending users for each service are presented to reduce MAI. The assured priority to the voice and the videophone handoff calls is given through higher access permission probability. And through the proposed code assignment scheme, the voice service can be provided without the voice packet dropping probability in the CDMA/PRMA protocols. The code reservation is allowed to the voice and the videophone services. The low-rate data service uses the available codes during the silent periods of voice calls and the remaining codes in the codes assigned to the voice service to utilize codes efficiently. The high-rate data service uses the assigned codes to the high-rate data service and the remaining codes in the codes assigned to the videophone service. Using the Markov-chain subsystem model for each service including the handoff calls in uplink cellular systems, the steady-state performances are simulated and analyzed. After a round of tests for the examples, through the proposed code assignment scheme and the access permission probability, the Packet CDMA Reservation ALOHA protocol can guarantee the priority and the constant QoS for the handoff calls even at large number of contending users. Also, the data services are integrated efficiently on the multi-rate transmission.

• Journal of Distribution Science
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• v.13 no.2
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• pp.85-94
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• 2015

Purpose - This study attempts to examine the impacts of consumers' perceived service convenience of retailers on various service performance metrics such as service quality and customer satisfaction. It also tries to investigate differences in the importance of service convenience dimensions on service performance between a department store and a general super market. Research design, data, and methodology - The four hypotheses in this study were proposed and tested. Two hypotheses were on the causal relationships between service convenience dimensions and service performances (service quality and customer satisfaction). The other two hypotheses were on comparisons for the effects of convenience dimensions on service quality and customer satisfaction between department stores and general super markets. To test the hypotheses, three department store chains (Hyundai, Lotte, and Shinsegae department Store) and three general super markets (E-mart, Homeplus, and Lotte mart) were involved. Overall, 510 usable responses were used. The data were analyzed using regression analysis. Results - The results largely support the hypothesized relationships of the proposed model. The results show that access convenience, transaction convenience, benefit convenience, and post-benefit convenience have positive influences on service quality, whereas decision convenience, access convenience, transaction convenience, benefit convenience, and post-benefit convenience have positive effects on customer satisfaction. Furthermore, the results show that there are differences between department stores and general super markets in the effects of benefit convenience and post-benefit convenience on service quality as well as the effects of transaction convenience and post-benefit convenience on customer satisfaction. Conclusions - The concept of service convenience is important in retail environments but little is known about this topic in retail literature. Specially, while service convenience dimensions have different impacts on service performance in distinct retail environments, there has been little investigation or comparison between retail types as regards service convenience. This study is the first to test the differences between distinct retail types (department stores and general super markets) on the service convenience-service performance links. Managerially, the findings of this study suggest that the service convenience management of retailers is an important part of successful service performance management. Because it is most important that both department stores and general super markets enhance benefit convenience to improve service performance, managers of both store types need to invest their resources to reduce consumers' perceived time and effort expenditures to experience the retailer's core benefits. Therefore, the results of this study suggest that retail stores should spend human and financial resources to enhance customer perceptions of service convenience, while also considering what constitutes the service outcome in the consumer's mind. Furthermore, the findings suggest that managers need to use different service convenience management tactics in department stores and general super markets. Specifically, managers in general super markets should pay more attention to benefit convenience and transaction convenience to achieve better service performance whereas managers in department stores should concentrate on post-benefit convenience to create customers' positive evaluation.

• The Korean Journal of Health Service Management
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• v.6 no.3
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• pp.67-74
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• 2012

This study analyzed the trend of relationship between hospital departments. Hospitals directory issued by Korean Hospital Association in 2009 was used to collect the study sample data. The study sample used 188 hospitals established during the four years from 2005 to 2008, and bed size, establishment year was identified in the directory. Population variable in 2009 was taken from the website of Statistics Korea. SAS 9.2 was used for the statistical analysis. In regression analysis, year of establishment (2008) was statistically significant in explaining the number of hospital departments. Hospitals established in 2008 showed significant positive number of department than other years. Study hospitals showed increasing number of hospital departments during four years. Further study will be needed to analyze the effects of hospital departments on their performances.

• Knowledge Management Research
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• v.7 no.1
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• pp.13-30
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• 2006

This study aims at exploring the relationships between knowledge activity, knowledge activity performance, and organizational performance. By adopting the balanced scorecard perspective, organizational performance was measured by product/service, customer and internal performances. Using data collected from the 36 Korean firms, this study found that knowledge creation activity was positively and significantly related to the organizational performance such as product/service performance, customer performance and internal performance. We also found that knowledge activity performance such as knowledge quality and user knowledge satisfaction mediated the positive relationship between knowledge sharing activity and internal performance.

• Journal of Korean Institute of Industrial Engineers
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• v.23 no.4
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• pp.769-778
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• 1997

Assembly/Disassembly Queueing Networks (ADQNs) with finite buffers have been used as a major tool for evaluating the performances of manufacturing and parallel processing systems. In this study, we present simple but effective methods which yield throughput upper and lower bounds for ADQNs with exponential service times and finite buffers. These methods are based on the monotonicity properties of throughputs with respect to service times and buffer capacities. The throughput-upper bounding method is elaborated on with general network configuration (specifically acyclic configuration). But our lower bounding method is restricted to the ADQNs with more specialized configuration. Computational experiments will be performed to confirm the effectiveness of our throughput-bounding methods.

• Journal of Korean Society for Quality Management
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• v.32 no.3
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• pp.62-67
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• 2004

This paper presents and compares two block replacement policies under random use durations. The units are put in service altogether and then idle for some time. The time durations during which units are put in service are random variables. Two block replacement policies, called N-policy and T-policy, are presented. Under N-policy, units are replaced altogether after the Nth use. Under T-policy, units are replaced altogether at the end of the use after cumulative use time T elapses. The failures during use durations are replaced by new ones individually. The cost rate expressions under the policies are derived for exponential use durations. Numerical examples are presented to compare the performances of the two policies.

• ETRI Journal
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• v.36 no.1
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• pp.69-79
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• 2014

The scheduling scheme in packet switching networks is one of the most critical features that can affect the performance of the network. Hence, many scheduling algorithms have been suggested and some indices, such as fairness and latency, have been proposed for the comparison of their performances. While the nature of Internet traffic is bursty, traditional scheduling algorithms try to smooth the traffic and serve the users based on this smoothed traffic. As a result, the fairness index mainly considers this smoothed traffic and the service rate as the main parameter to differentiate among different sessions or flows. This work uses burstiness as a differentiating factor to evaluate scheduling algorithms proposed in the literature. To achieve this goal, a new index that evaluates the performance of a scheduler with bursty traffic is introduced. Additionally, this paper introduces a new scheduler that not only uses arrival rates but also considers burstiness parameters in its scheduling algorithms.